97% sales valuation accuracy
98% sales fee satisfaction
85% lettings valuation accuracy
79% lettings fee satisfaction
Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality ...
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Your home is almost certainly your single most valuable asset, so it's not surprising that selling or renting it can sometimes prove stressful. At Robert Oulsnam and Company, we understand this only too well.
Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality service as Estate Agents and Letting Agents. The company has expanded steadily and now boasts 11 offices covering Birmingham and North Worcestershire.
We are constantly matching ourselves against others to ensure we provide the best possible service.
We lead the way with cutting edge technology ensuring both customers and employees have access to the latest methods to promote and introduce homes to prospective buyers. Yet we recognise that we are a people industry and that it is our employees that sell and let homes. To this end we have the very best employees who are committed to providing our clients with a polite and courteous service of which they would expect.
Selling or letting your home is a most important matter and one of the biggest decisions people may make in their lifetime. Choosing the right Estate Agent or Letting Agent then means the difference between success and failure. Robert Oulsnam & Company provides a service to achieve the highest possible price for our clients within the time frame required using our experience and local knowledge.
Robert Oulsnam & Company was founded over 40 years ago on the fundamental principal to provide high quality service as Estate Agents and Letting Agents. The company has expanded steadily and now boasts 11 offices covering Birmingham and North Worcestershire.
We are constantly matching ourselves against others to ensure we provide the best possible service.
We lead the way with cutting edge technology ensuring both customers and employees have access to the latest methods to promote and introduce homes to prospective buyers. Yet we recognise that we are a people industry and that it is our employees that sell and let homes. To this end we have the very best employees who are committed to providing our clients with a polite and courteous service of which they would expect.
Selling or letting your home is a most important matter and one of the biggest decisions people may make in their lifetime. Choosing the right Estate Agent or Letting Agent then means the difference between success and failure. Robert Oulsnam & Company provides a service to achieve the highest possible price for our clients within the time frame required using our experience and local knowledge.
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Ben
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Karen
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Alison
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Tim
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Latest Reviews
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18th Jul 2022
reviewed by 'Mark'
16th Jul 2022
reviewed by 'Denisa'
13th Jul 2022
reviewed by 'Petros'
20th May 2022
reviewed by 'Susan'
12th Apr 2022
reviewed by 'Veronica Skye'
12th Apr 2022
reviewed by 'Alwyn'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 98% | £33,000 | £730,000,000 |
| Lettings | 85% | 79% | £395 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 17 | 5 | 16 | 13 | 215 | 5 | 95 | 3 | 4 | 5 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Images & Videos
Robert Oulsnam & Company Branches (view all 12)
Aug 30,2017
Aug 30,2017
0
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We were recommended to use Robert Oulsnam Northfield Branch and found the whole team to be the ultimate professionals.
Big shout out to Natalie and Alison who went the extra mile to ensure our sale went as smoothly as possible. They became our 'voice of ...
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Aug 24,2017
Aug 24,2017
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I recently purchased a house with the Kings Heath Branch, and could not have been happier with the service. Very friendly, professional, and efficient. I was mostly helped by Maxine Dickson, who was great at keeping me updated with the progress of the property purchase, ...
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Aug 20,2017
Aug 20,2017
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We found our property while visiting family in birmingham and managed a viewing the day before we were due to travel back home to cleeveys . We were very happy with the quick response in arranging the viewing and with all the contact we recieved . We ...
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Aug 19,2017
Aug 19,2017
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Our Bournville Village Trust house was very efficiently marketed. We had two immediate viewings and the property was sold within a week. Alison was very professional and reassuring throughout, keeping us up to date with developments, liaising with our buyer and the solicitors. The sale ...
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Comment on agent fees
The fees were explained fully at our first meeting and we were satisfied with the arrangement.
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Aug 19,2017
Aug 19,2017
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Everyone that we dealt with at the Droitwich office was very efficient,polite and friendly. The initial meeting with Trina was quick and the sale documentation produced very quickly with the house actually advertised almost the next day. During the sale process I was kept ...
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Comment on agent fees
Good
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Aug 16,2017
Aug 16,2017
1
people found
this helpful
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This was the smoothest property move we have ever experienced. All the ladies from the Kings Heath Office were extremely helpful from valuation right through to completion. They achieved a far higher figure than we first thought and also helped us find our dream home. ...
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Aug 14,2017
Aug 14,2017
1
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Rented a house through Oulsnam Lettings in Barnt Green, Birmingham. Rental application fees clearly mentioned in the letting advertisement including fees for credit check. So happy with this bit.
Arrived for signing the lease in the office and was treated to a cup of tea. ...
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Comment on agent fees
Staff good Policies are tweaked to extract money of tenants by hook or crook! There should be more stringent checks by the Consumer Protection Folks
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Aug 15, 2017
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Dear Mr Ullah, Thank you for your kind comments at the start of your review.
Having looked through your application documents I am surprised to see you were unhappy with the book out fee and deposit registration fee. You signed the application form which contains all the information about tenants charges. You even signed specifically next to the point where it states these 2 charges. The application form was filled out right at the beginning of the application stage- over 2 weeks prior to you ...
Aug 11,2017
Aug 11,2017
0
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this helpful
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Charlotte gave me excellent customer service and looked after me from start to finish during the selling and conveyancing process. I felt I was being treated with respect and like a human being instead of just a business sale. I would highly recommend Oulsnams as ...
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Comment on agent fees
Excellent
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Aug 11,2017
Aug 11,2017
0
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We saw the property online and were able to organise a viewing quickly. At the viewing, Ann was helpful and knowledgeable about the property, the vendor's position and the local area even though the house had only been on the market for a few days. ...
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N/A
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Aug 11,2017
Aug 11,2017
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They were swift and efficient in organising viewings at my convenience, they supported by request to provide a second viewing and dealt with the offer process efficiently. They were active in moving the chain forward during the sale process and gained a resolution in agreeing ...
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Comment on agent fees
I was the purchaser of the property but felt they offered a better service than the agent I has used for my sale.
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Jul 24,2017
Jul 24,2017
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Thank you for a very efficient house sale.
Good advice and advertising. You listened to gain the correct info which helped to present our house in the best possible way. Loved the video well worth the cost. Just a little more Info following sale would ...
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Comment on agent fees
Average cost
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Jul 03,2017
Jul 03,2017
0
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Great service all throughout the process of selling our house. The friendly, proactive team worked well together, communicated frequently with me, keeping me up to date. The initial evaluation and photo-taking was done promptly. Good (and many of them!) photos posted on the major/popular ...
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Comment on agent fees
We benefited from a special offer at the time, which swayed us initially to sign them up.
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Jun 29,2017
Jun 29,2017
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Our experience of selling through Oulsnams, Bournville was first class. We received our first visit from Rachel Andrews on the afternoon we made contact with them. She immediately put us at ease and impressed with her manner, experience and knowledge of the local market. Photographs ...
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Comment on agent fees
The fees were not the cheapest we could find, but were reasonable value and in my opinion "you get what you pay for". We more than made up for the slightly higher fee in the sale price achieved and the service is vital when issues arise along the way that cause stress!
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Jun 30, 2017
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Many thanks for your kind comments. We hope that you and your family have settled well in your New Home. ...
Jun 10,2017
Jun 10,2017
0
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At a difficult time, we had to sell my mothers property, we found Oulsnams to be supportive, professional and efficient at all stages of the procedure, also an aspect we found helpful was the weekly updates from Gary Kendall, and Luke Martin, who was always ...
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Comment on agent fees
good
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Jun 09,2017
Jun 09,2017
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Alison has a really great team who looked after the sale of our late father's house. We all lived quite a distance away from the property and Alison's team did all the potential buyer viewings and made sure that the property was free from any ...
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Comment on agent fees
Fair and reasonable
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Jun 06,2017
Jun 06,2017
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Tim made us feel comfortable at our first meeting & that carried on all the way through to the sake.
The service we received from all staff was excellent & we were kept updated at all times....
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Comment on agent fees
Good
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Jun 04,2017
Jun 04,2017
0
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I was met at the property by Gill and she did a very good job of showing me around the property and was very helpful, honest and informative. I immediately loved the property and knew that it wouldn't be on the market for long as ...
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Comment on agent fees
Good
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May 30,2017
May 30,2017
0
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We were extremely pleased with the service we received from oulsnams Northfield branch when buying our house.
We liked the house on first viewing but were unsure whether it had the potential to extend which would be necessary for us as our family grows. Natalie ...
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Comment on agent fees
We purchased our house though this branch.
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May 29,2017
May 29,2017
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We were delighted with the entirety of the service we received from the Northfield office.
Natalie Richards dealt with our sale in a thoroughly professional way. On our first meeting it was apparent that she was very knowledgeable and had extensive experience of the property ...
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Comment on agent fees
The fees were very reasonable for the service provided. We were selling a house that was valued in the £550k plus bracket. In negotiating a fee for the sale - Ian Williams displayed a good degree of fairness and commercial awareness, which was mutually beneficial.
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May 29,2017
May 29,2017
1
people found
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Very pleased with the service provided by this office. The staff were extremely pleasant and helpful. Their local knowledge was very useful in securing a good sale price. As we did not live in the area viewings were organised and carried out by the agents ...
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Comment on agent fees
Worth the money spent.
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May 25,2017
May 25,2017
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i found the service received from Roberts Oulsnams, Northfield Branch impeccable from start to finish with selling my bungalow. Luke was very inventive positive, polite and very much on the ball.
Gary rang myself once a week with an update and my requests by both ...
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Comment on agent fees
Reasonable but well worth the service I recieved
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May 25,2017
May 25,2017
0
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Gary and team were very helpful to me when selling my house. I know that they were not the cheapest out there but I am glad I choose them to take care of everything for me. Every week without fail Gary would contact me giving ...
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Comment on agent fees
Worth every penny
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May 09,2017
May 09,2017
0
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When we originally started our tenancy with Oulsnam, any issues reported got to and from the agency and the landlord quickly.
(in total we spent 3 years in the property)
After about a year and a half we noticed that the service started to slip, we ...
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May 10, 2017
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Dear Danielle
I'm so sorry to read this review, I do hope this issue will be resolved and would suggest taking it up with the letting manager to ensure it's being dealt with. Unfortunately your review has been placed on the sales office forum and I haven't the ability to assist. Stuart Macdiarmid Sales Manager. ...
May 08,2017
May 08,2017
0
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I had never rented before and found all members of the team who i had contact with to be really helpful and supportive. When the property suffered weather damage the team were contactable and were quick to get the issues sorted.
The information they shared ...
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Comment on agent fees
Fees were reasonable especially with the high level of support provided by the team
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Apr 13,2017
Apr 13,2017
0
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Excellent service. Very helpful and kept us informed all through the selling process. Would recommend this agent to anyone who wants friendly service....
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Comment on agent fees
Good
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Mar 29,2017
Mar 29,2017
0
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I instructed the Stirchley Office to sell my property in Selly Oak which we successfully sold in March 2017. From start to finish Dan Sullivan and his team were excellent, leading us through the process, managing buyers & negotiations and ensuring we obtained a great price for ...
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Comment on agent fees
Very fair, great value for money!
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Mar 23,2017
Mar 23,2017
0
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We needed to move back home to Bromsgrove to be near to our family and friends after spending two years by the seaside, which was always our dream. We missed our family so much so viewed property for rental on line. All your adverts were ...
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Comment on agent fees
Fees for renting were good and reasonably priced compared to other Agents
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Mar 21,2017
Mar 21,2017
0
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Excellent service from the team at the Bournville office, very helpful and supportive. Their advice based on their experience turned out to be right, every time. Would highly recommend....
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Comment on agent fees
Service was worth the competitive fee
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Mar 21, 2017
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Thank you for your review Richard - we wish you all the very best for the future. ...
“Really professional service . Fantastic communication, made me feel very relaxed ......”
Mar 20,2017
Mar 20,2017
0
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Really professional service . Fantastic communication, made me feel very relaxed at this stressful time of moving house. Would highly recommend their service....
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Mar 15,2017
Mar 15,2017
0
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We were very pleased with the service provided by Bournville Office. We were very happy with the valuation Rachel provided and we were impressed with her knowledge of the market and local area. Karen was excellent in keeping us updated throughout the process and ensured ...
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Comment on agent fees
We found the fee to be competitive - You get what you pay for!
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Mar 15, 2017
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Thank you for taking the time to write a review and for your kind comments. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We have a complaints procedure with appeal to the Ombudsman Service: Property.
Contact Julie Powell at Head Office or email [email protected]
Last updated at 4:26 PM 31/10/2017 by Trina
Contact Julie Powell at Head Office or email [email protected]
Best Estate Agent in B45 
Best Estate Agent in WR9 
