Orchards of London
3.3/5, 41 reviews
59% recommended
50% sales valuation accuracy
67% sales fee satisfaction
33% lettings valuation accuracy
61% lettings fee satisfaction
We are an established Property Company with two offices based in the heart of West London, Ealing Common and Chiswick High Road. Specialising in residential sales, lettings, property management and a full suite of financial services. Our pro-active, professional and positive approach ensures our highly trained team of property professionals ... show more We are an established Property Company with two offices based in the heart of West London, Ealing Common and Chiswick High Road. Specialising in residential sales, lettings, property management and a full suite of financial services. Our pro-active, professional and positive approach ensures our highly trained team of property professionals are able to assist all our clients with their property needs.

Being good at what we do is only part of who we are, our ethos and commitment to our local communities has instilled a sense of pride amongst us.

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Latest Reviews

 View all Reviews 41
13th Jan 2023
reviewed by 'Rocio'
“This is my first ever review as I could never be bothered but the person I need to address is ......”
10th Aug 2021
reviewed by 'Camilla'
“Very happy with the service, I highly reccomend it. Excellent assistance and support from Richard's Tann during our renting process....”
4th Dec 2020
reviewed by 'Elodie'
“Zahra, Mike and all the team were absolutely wonderful with. From the start to the end, they provide me so ......”
24th Aug 2020
reviewed by 'Nura'
“Shadeika Collington and Ekaterina Gromova were absolutely professional and dependable. They always responded to my queries and ask for help ......”
28th Jul 2020
reviewed by 'Lorraine'
“Zahra and the rest of the staff have been extremely helpful friendly and efficient whilst organising our recent rental agreement.......”
17th Jun 2020
reviewed by 'Anca'
“Highly recommended-the team is professional and moving process was easy.Richard and Ekaterina were really helpful and polite. Ekaterina is ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 50% 67% £621,000 £621,000
Lettings 33% 61% £583 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 4 18 8 0 2 1 1 2 2
Opening Hours
  • Monday: 09:00 - 21:00
  • Tuesday: 09:00 - 21:00
  • Wednesday: 09:00 - 21:00
  • Thursday: 09:00 - 21:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Orchards of London Branches (view all 4)
Chiswick, W4
Ealing Common, W5
London, W5
Shepherds Bush, W12

“Terrible experience...”

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Jan 13,2023
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SIMRUN
By: 'Rocio'
Jan 13,2023
0 people found
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This is my first ever review as I could never be bothered but the person I need to address is next level of incompetence and I feel is my obligation to inform other people. Her name is SIMRUN NIJJAR. I understand not everyone is as ...
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“Very happy with the service, I highly reccome......”

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Aug 10,2021
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Richard
By: 'Camilla'
Aug 10,2021
0 people found
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Very happy with the service, I highly reccomend it. Excellent assistance and support from Richard's Tann during our renting process....
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“very reliable...”

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Dec 04,2020
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Zahra
By: 'Elodie'
Dec 04,2020
0 people found
this helpful
Zahra, Mike and all the team were absolutely wonderful with. From the start to the end, they provide me so much advices and care about my arrival, my wellness and ensure I meet no issues in moving. I found my perfect appartment in 24H top ...
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“Shadeika Collington and Ekaterina Gromova wer......”

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Aug 24,2020
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Shadeika
By: 'Nura'
Aug 24,2020
0 people found
this helpful
Shadeika Collington and Ekaterina Gromova were absolutely professional and dependable. They always responded to my queries and ask for help when I have some issues with my apartment. Even at the end of my tenancy, they were still very helpful and considerate....
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“Recent flat rental...”

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Jul 28,2020
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Zahra
By: 'Lorraine'
Jul 28,2020
0 people found
this helpful
Zahra and the rest of the staff have been extremely helpful friendly and efficient whilst organising our recent rental agreement. Prompt and professional service, would highly recommend Thank you...
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“Highly recommended-the team is professional a......”

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Jun 17,2020
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Richard
By: 'Anca'
Jun 17,2020
0 people found
this helpful
Highly recommended-the team is professional and moving process was easy.Richard and Ekaterina were really helpful and polite. Ekaterina is really trying to sort all of our requests....
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“Recent encounter with Shadeika Collington of ......”

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Apr 16,2020
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Shadeika
By: 'Kevin'
Apr 16,2020
0 people found
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Recent encounter with Shadeika Collington of WestGate branch, very positive. Efficient & punctual in dealing with a problem. Thank you....
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“Excellent support from the Property Managemen......”

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Jan 09,2020
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By: 'Antonia'
Jan 09,2020
0 people found
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Excellent support from the Property Management team who have really helped me as a landlady with my tenants and property. Much appreciated and went above and beyond to support......
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“Don't spend your money at Orchards....”

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Aug 28,2019
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By: 'Jonatas'
Aug 28,2019
1 people found
this helpful
Avoid at all costs. First, they lie and omit information about the contract. Then they lie and omit information about the flat. Tried to lead me to sign a contract which was not the one I asked for. Thankfully I had it a few times ...
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“Orchards run out of money...”

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Jul 02,2019
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By: 'Don'
Jul 02,2019
1 people found
this helpful
Chief Financial Officer David Diggins says they have no money to pay rent due to a landlord - anyone else having a problem getting paid by them?...
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“Very helpful...”

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Aug 23,2018
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Richard
By: 'Nihad'
Aug 23,2018
0 people found
this helpful
We worked with Richard. He is very helpful and found us a flat very quickly. Richard is friendly, serious and competent. Very good communication. We will work with them on the future....
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Comment on agent fees
Good
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“unprofessional and crooks...”

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Jul 30,2018
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By: 'Very'
Jul 30,2018
2 people found
this helpful
Orchards of Acton London are the most unprofessional and crooked estate agents that I have come across, as well as incompetent and exploitative. They took rent from a tenant and never pay it to landlord. They took deposit and don't pay it into a deposit ...
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Comment on agent fees
Terrible. Never trust them as they change percentage even after the agreement.
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“Bad experience. Very unprofessional...”

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Apr 11,2018
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By: 'Landlord'
Apr 11,2018
1 people found
this helpful
If you're a landlord DO NOT USE THIS COMPANY. Unprofessional, incompetent and arrogant. The tenancy agreement was incorrect and had the wrong tenant name, it was riddled with errors, emails were sent that were suppose to be for other landlords, errors on invoice fees that ...
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Comment on agent fees
BAD
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“I rented a flat through Orchards of London. I dealt ......”

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Oct 31,2017
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Aaron
By: 'Pawel'
Oct 31,2017
0 people found
this helpful
I rented a flat through Orchards of London. I dealt with Aaron West, estate agent, who was very friendly and helpful throughout the whole process.... ...
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Comment on agent fees
Good
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“I rented a flat through Orchards of London. I dealt ......”

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Sep 26,2017
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Aaron
By: 'PK'
Sep 26,2017
1 people found
this helpful
I rented a flat through Orchards of London. I dealt with Aaron West, estate agent, who was very friendly and helpful throughout the whole process....
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“Exceptionally unprofessional staff. I had a sales viewing confirmed at 6:30 ......”

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Jun 14,2017
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By: 'PG'
Jun 14,2017
1 people found
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Exceptionally unprofessional staff. I had a sales viewing confirmed at 6:30 pm and I had informed I'd be 10-15 mins. delayed. I went to the property (a 1 hr.'s commute one way after work and a further 1 hr. from home) and no one was there!!! I ...
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“We worked with Amy when buying a property in Chiswick. ......”

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Jun 02,2017
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Amy
By: 'Sophie'
Jun 02,2017
1 people found
this helpful
We worked with Amy when buying a property in Chiswick. I don't think I will ever find another estate agent who is so on top of things. She was friendly and professional, honest and up front and super helpful, even researching the best parking near ...
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Comment on agent fees
We purchased through Orchards so didn't pay fees.
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“Orchards of London are the most crooked estate agents I ......”

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Nov 15,2016
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By: 'Mary'
Nov 15,2016
2 people found
this helpful
Orchards of London are the most crooked estate agents I have come across, as well as incompetent and exploitative. I was a tenant of theirs for nearly two years and when wanting to move out, they advised I pay a £550 Early Removed Fee and reassured ...
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Comment on agent fees
Overpriced
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“I would give negative score for this agency. The people ......”

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Sep 19,2016
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By: 'CashBuyer'
Sep 19,2016
1 people found
this helpful
I would give negative score for this agency. The people working in this company are very rude. After viewing one of their property, they called back and I think the price is not proper for the property. Then the guy named Andrew asked me 'How ...
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“Agents were pushy at the beginning until we handed over ......”

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Sep 02,2016
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By: 'Sarah'
Sep 02,2016
3 people found
this helpful
Agents were pushy at the beginning until we handed over a holding deposit, then from that point onwards communication was very poor. Problems included: difficulty arranging a second viewing, agent turning up 45 minutes late for viewing without apologising, ignored requests to send through the contract ...
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Comment on agent fees
Very high markup on 'referencing fees' - ƒâ€š‚£250 each. Fees do not match the service received.
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“Disappointing. It was a great agent when me & my friend ......”

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Aug 04,2016
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By: 'Venessa'
Aug 04,2016
2 people found
this helpful
Disappointing. It was a great agent when me & my friend were finding the property. We stayed at the property they've found for us for 9 months. Then the problem started. We've made all the move out payments, outstanding bills and cleaning bills, which they chase after ...
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“Excellent service, the agents went above and beyond to find ......”

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Sep 22,2014
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By: 'kitagwi'
Sep 22,2014
0 people found
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Excellent service, the agents went above and beyond to find a great property. They really understood our requirements and were not forceful or pushy like many other agents,...
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“Orchards of London (Ealing branch) has provided an excellent service ......”

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Aug 22,2014
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By: 'irrons'
Aug 22,2014
2 people found
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Orchards of London (Ealing branch) has provided an excellent service throughout. They have respondent quickly to all my questions regarding finding an appropriate property for me and my family to rent. They have efficiently and professionally addressed any concern or query I had, even after ...
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“I had a rent for 2 years through this agent, Orchards ......”

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Jul 10,2014
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By: 'An'
Jul 10,2014
0 people found
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I had a rent for 2 years through this agent, Orchards of London. I paid the deposit to Them, but They passed it to the Landlady, which is illegal in recent years. The Landlady requested me to pay the council tax and TV license fees to ...
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Comment on agent fees
They took relatively high administrative fees upon making contract. I know other tenant paid a lot for extension of contract.
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“Absolute Disgrace ... This agency did find us a nice place, ......”

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Jun 11,2014
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By: 'Shebz'
Jun 11,2014
1 people found
this helpful
Absolute Disgrace ... This agency did find us a nice place, I admit. But after days of slaughtering us with charges and several credit checks, rushing us into paying full fees months before the move in date. If this isnt bad enough, after all of that ...
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What agent could do to change your mind?
The agent could have made sure everything was in order, as they promised. It is painful to pay some one for a service that they did not actually do.
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“I would recommend anyone to deal with Orchards the service ......”

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Apr 29,2014
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By: 'TAPIWA'
Apr 29,2014
2 people found
this helpful
I would recommend anyone to deal with Orchards the service is excellent. The best staff with good communication skills and team work....
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“From the moment i called Orchards of London requesting a ......”

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Mar 06,2014
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Michaela
By: 'Nikolas'
Mar 06,2014
3 people found
this helpful
From the moment i called Orchards of London requesting a property to rent they have been incredibly helpful. They provided me with multiple of properties to view and often worked overtime in order for me to view as many as possible on the same day. ...
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“We were beginning to think that we would never get ......”

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Jan 30,2014
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Hannah
By: 'S'
Jan 30,2014
2 people found
this helpful
We were beginning to think that we would never get our property rented and then Hannah knocked on our door offering Orchards' services. A little more than a week later and several good potential viewings she found us some great tenants. As we were planning ...
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“Great service overall. Quick processing of contractual documents. Good relationship ......”

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Jan 27,2014
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By: 'Marouane'
Jan 27,2014
0 people found
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Great service overall. Quick processing of contractual documents. Good relationship with staff members. Appointment for visit was setup quickly. Information about properties were very useful...
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“THE WORST POSSIBLE EXPERIENCE FOR A VENDOR. Orchards of London ......”

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Jan 26,2014
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By: 'Undisclosedinterest'
Jan 26,2014
2 people found
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THE WORST POSSIBLE EXPERIENCE FOR A VENDOR. Orchards of London I found were aggressive and dishonest with a hidden agenda the entire time...... to fill there own pockets. Using stand over tactics, lies and fake offers to manipulate the situation in favor of a developer ...
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What agent could do to change your mind?
********I posted this last week********** Why has it not gone live? I'm beginning to question the authenticity of this site and will be following this up if it does not go live again. I'm happy to be contacted should there be any issue.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:54 AM 25/09/2019 by heather heather

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