50% lettings valuation accuracy
57% lettings fee satisfaction
No company information
Latest Reviews
View all Reviews 49
16th Jul 2024
reviewed by 'Thelma'
13th Jul 2024
reviewed by 'Paul'
18th Mar 2024
reviewed by 'Josh'
28th Dec 2023
reviewed by 'jonida katroshi'
17th Dec 2023
reviewed by 'asif'
2nd Jul 2023
reviewed by 'Susan'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 50% | 57% | £360 | £1,900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 11 | 13 | 0 | 13 | 0 | 0 | 0 | 1 | 0 | 11 |
Areas covered
Address
39 Great Windmill Street
London
Greater London
W1D 7LX
020 3322 2733
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Jan 24,2021
Jan 24,2021
5
people found
this helpful
this helpful
Paid 26 pounds for a month..and the room I was advertising was the best value for money in area. Got just six responses none of them any good.. I got more response from an advert in a local shop window...
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Apr 13, 2021
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(1)
Openrent is aimed at landlords renting whole properties not bedsits. People aren’t looking for cheap on Openrent they’re looking for studio flats with minimum £700 a month. You should use SpareRoom instead ...
Jan 23,2021
Jan 23,2021
2
people found
this helpful
this helpful
Open Rent have AWFUL Communication Skills. It took over 40 emails and 10 days for them to correct a simple admin error! The system is good if no problems but soon as there's an issue then you're in trouble with this lot. Incompetent, slow, unable to read ...
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Oct 08,2020
Oct 08,2020
6
people found
this helpful
this helpful
Would not recommed at all, i have lived all over the world and have never met a company that lies like this, said they rang and sent sms to my landlord, lie my landlord stayed home waiting for call, never rang accountant, all documents were ...
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Apr 13, 2021
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Landlords still have the option of accepting you even if there are referencing problems. It sounds like you just failed the referencing process and the landlord decided not to rent to you, that is not Openrents fault. They won’t approved/ decline your references until all Of them have been contacted. ...
Sep 18,2020
Sep 18,2020
2
people found
this helpful
this helpful
If your disabled, if your unemployed, if your in let time work, if your a single mother/ father, If your self employed or if your retired DO NOT USE THIS COMPANY. Check my Instagram @latinmonix and check the OPEN RENT SCAM highlight for all the ...
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Sep 09,2020
Sep 09,2020
1
people found
this helpful
this helpful
Very impressed with the service provided by Openrent. It takes you through all the steps of the process and tenants had no issue with completely all the information required. My experience of letting out 3 properties using openrent has been so much better than using estate ...
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Jul 31,2020
Jul 31,2020
2
people found
this helpful
this helpful
Mediocre at the hands of these people…
Mediocre at the hands of these people when it comes to services , Iv emailed them several times for info on a booking I made and paid for “up front” for an electrical cert and have gotten know where , ...
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Jun 16,2020
Jun 16,2020
5
people found
this helpful
this helpful
Great service for landlords let down by inexplicable arrogance.
OpenRent insists on placing YOUR deposit in a deposit scheme that THEY choose. Not clear if they get a kick back for this, but as a landlord I am left to get my money back from ...
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Jul 03, 2020
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No issue with the deposit being taken - its having their system decide which scheme I must use. You're quite right - it's my liability hence none of their business. They need to support all 3 major deposit schemes or let the landlord deal with it. Nearly having an automated system doesn't cut it. As I said to them - It's no more ridiculous than them telling me which bank I should use ...
Apr 27,2020
Apr 27,2020
1
people found
this helpful
this helpful
openrent customer service act like dictators
for this reason I will not use them again
open rent force you to reply to all enquires even if you do not want to rent to that person...
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Nov 27,2019
Nov 27,2019
1
people found
this helpful
this helpful
In my experience of furnished HMO room letting ** has a more effective service with much better response,if you have competitive offering in a sort after location *** will find you a resident free of charge...
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Aug 08,2019
Aug 08,2019
2
people found
this helpful
this helpful
The worst!! Iwent through referenceing twicw in 2 weeks one came back as a pass and the other as a failed. The first one the landlady pulled out due to family issues. The second reference I failed. I asked how is this possible as I just ...
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Aug 02,2019
Aug 02,2019
5
people found
this helpful
this helpful
I have used various online letting agencies to rent out my property. I was drawn to Open rent as it offered Everything I needed and the price was good. Setting up the advert, getting contracts sorted etc went perfectly - 10 out of 10, but Openrent collect ...
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Sep 07, 2019
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Openrent are fine for advertising but not for renting as they are very slow with references and passing on rent and it’s impossible to speak to them and a nightmare if you have international tenants ...
Jul 12,2019
Jul 12,2019
7
people found
this helpful
this helpful
TENANTS DO NOT USE!!!
I would give them zero star if this was an option.
Shocking service, do not reply to emails, voicemails or texts for call back or respond to queries. No direct phone number or helpline so you can actually speak to them!
...
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Jan 26,2019
Jan 26,2019
3
people found
this helpful
this helpful
I've been using Openrent now for the past few years and as a Landlord, I find it revolutionary. Tenants prefer it too as they don't get charged fees and are able to have direct contact with the Landlord. Its so incredibly easy to use. This ...
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Comment on agent fees
The cost of using this service is fantastically cheap!
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Nov 19,2018
Nov 19,2018
1
people found
this helpful
this helpful
Great Website! Great design with everything you need as a landlord and so easy to use. Definitely my first call for the future and I would highly recommend to other landlords. I will also be using the EPC and Gas Safety Certificate services (very reasonably ...
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Dec 08, 2018
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(1)
Fake review.....so easy to spot.
Fake "letting agent" who sucks in mugs with cheap advertising then suckers them into buying rubbishy quality 'extras' in order to get themselves a commission. ...
Nov 13,2018
Nov 13,2018
1
people found
this helpful
this helpful
We have recently used OpenRent fpr the second time to find a new tenant and complete the transaction from start to finish. On this second occasion we also had to deal, for the first time, with the departure of the existing tenant and the transition ...
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Comment on agent fees
The fees are substantially less than the those traditionally charged by the normal lettings agencies.
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Sep 03,2018
Sep 03,2018
1
people found
this helpful
this helpful
We have rented out properties we own in London and Yorkshire for the past ten years. After a litany of disasters with agents, we tried OpenRent. Could not believe that it was a free service and then only £25 for a follow up. As Landlords we ...
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Comment on agent fees
There are no fees with OpenRent - only a small charge to extend to RightMove or Zoopla
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Aug 07,2018
Aug 07,2018
1
people found
this helpful
this helpful
I cannot speak highly enough of OpenRent. Their site provides a brilliant service - as simple as possible whilst explaining legal responsibilities etc. As a first time landlord I found their site extremely helpful and extremely cost effective in comparison to letting agents I had ...
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Comment on agent fees
Amazingly reasonable for the service provided
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Aug 11, 2018
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(1)
OpenRent aren't a letting Agent they're a property advertising company. They have never set foot in any of the properties they advertise, or inspect them (or the landlords who own them) and they ain't registered as Letting Agents in Scotland. Cowboys. ...
Oct 01,2017
Oct 01,2017
7
people found
this helpful
this helpful
False advertising, yet again on OpenRent!
Recently tried to arrange a visit on a studio in W2, received a message from the advertiser saying the flat had gone but she had another similar if I was interested - despite updating the ad an hour before, ...
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Comment on agent fees
?
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Aug 03,2017
Aug 03,2017
10
people found
this helpful
this helpful
Clearly OpenRent need to tighten up on their landlord checks when advertising properties. Recently advertised a property with photos belonging to another agent and not even for the property advertised even address was wrong. Talk about false advertising!!!!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
