Open House
4.7/5, 273 reviews
92% recommended
98% sales valuation accuracy
98% sales fee satisfaction
84% lettings valuation accuracy
87% lettings fee satisfaction
Welcome to Open HouseLocal estate agentsOpen House estate agents make buying, selling or renting a house quick and easy. As part of a national network of online estate agents with a localised presence, we offer honest expert advice at a time when its convenient for you. Our local estate agency ... show more Welcome to Open House
Local estate agents

Open House estate agents make buying, selling or renting a house quick and easy. As part of a national network of online estate agents with a localised presence, we offer honest expert advice at a time when its convenient for you. Our local estate agency team make sure that your move progresses as quickly and smoothly as possible.

Great value personalised service - Offering a revolutionary new concept in estate agency, we are able to deliver a fully personalised estate agency service at a fraction of the cost of most high street estate agencies in the local area.

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Latest Reviews

 View all Reviews 273
Featured Review
a
reviewed by 'Wayne'
“Phil went above and beyond to assist with the selling of my property, he worked tirelessly and nothing was ro ......”
Featured Review
a
reviewed by 'Boyan'
“Phil was excellent and I would recommend him without reservation.He was always available and most helpful and proactive....”
Featured Review
a
reviewed by 'Jane'
“Phil has been amazing, he was there every step of the way to answer my questions and provided a amazing ......”
Featured Review
a
reviewed by 'Nick'
“Phil is brilliant.From start to finish he is professional, approachable and easy to deal with.Phil made the whole ......”
Featured Review
a
reviewed by 'Scott'
“This is the second property I have sold using Open House and Phil Petela, he is straightforward and easy to ......”
22nd Oct 2024
reviewed by 'Thomas Cole'
“What can I say about Justin other than that he is truly exceptional at his job.From start to finish, ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 98% 98% £26,300 £123,456,789
Lettings 84% 87% £350 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
26 2 22 9 153 4 47 3 4 3
Opening Hours
  • Monday: 10:00 - 18:00
  • Tuesday: 10:00 - 18:00
  • Wednesday: 10:00 - 18:00
  • Thursday: 10:00 - 18:00
  • Friday: 10:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties for Sale   3 to Rent   1
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Open House Branches (view all 66)
Aberdeen, AB12
Aylesbury, HP18
Beckenham, BR3
Beckenham Bromley, BR3
Bedford, MK40
Bolton, BL3
Bradford, BD4
Bristol North East, BS30
Featured Review
a

“Phil went above and beyond to assist with the......”

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Apr 15,2024
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Phil
By: 'Wayne'
Apr 15,2024
0 people found
this helpful
Phil went above and beyond to assist with the selling of my property, he worked tirelessly and nothing was ro much trouble, even showed clients around late in the day . Very knowledgeable, helpful and understanding my full requirements ( and believe me I can be a ...
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By: Phil
Apr 15, 2024
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Hi Wayne, thank you for taking the time to leave your review. I am very happy to have been able to help you with the sale of your property. Kind regards Phil ...
Featured Review
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“Phil was excellent and I would recommend him ......”

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Apr 16,2024
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By: 'Boyan'
Apr 16,2024
0 people found
this helpful
Phil was excellent and I would recommend him without reservation. He was always available and most helpful and proactive....
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By: Phil Petela
Apr 17, 2024
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Thank you for taking the time to leave your review, it is greatly appreciated. I am very pleased that I was able to help you in selling your property. Kind regards Phil ...
Featured Review
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“Phil has been amazing, he was there every ste......”

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Apr 18,2024
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By: 'Jane'
Apr 18,2024
0 people found
this helpful
Phil has been amazing, he was there every step of the way to answer my questions and provided a amazing level of professional advice and help with selling my property. I would definitely recommend him and can not thank him enough for all his help ...
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By: Phil
Apr 18, 2024
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Hi Jane, thank you for taking the time to leave your review. It’s really appreciated. I am very happy to have been able to have helped you with the sale of the house. Kind regards Phil ...
Featured Review
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“Phil Is amazing...”

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Nov 07,2024
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By: 'Nick'
Nov 07,2024
0 people found
this helpful
Phil is brilliant. From start to finish he is professional, approachable and easy to deal with. Phil made the whole experience straightforward, took ownership of sorting things for us, helped liaise with our buyers and ensured everything went smoothly. I would highly recommend Phil, such ...
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By: Phil
Nov 07, 2024
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Hi Nick, Thank you for your very kind review. It was great to be able to help you and the family with the sale of the house. I hope the moving in has gone smoothly. Kind regards Phil ...
Featured Review
a

“This is the second property I have sold using......”

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Nov 04,2024
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By: 'Scott'
Nov 04,2024
0 people found
this helpful
This is the second property I have sold using Open House and Phil Petela, he is straightforward and easy to deal with, and nothing is too much trouble. I couldn't recommend him and Open House enough....
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By: Phil
Nov 07, 2024
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Hi Scott, thank you so much for leaving your review. It was a pleasure to work with you both and to be able to market such a lovely property. I wish you every success in your future ventures. ...

“Don't touch these people... they don't understand the words customer ......”

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Feb 17,2017
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Mr Kash Shah
By: 'Stevie'
Feb 17,2017
4 people found
this helpful
Don't touch these people... they don't understand the words customer service. Worst Service ever. Stay Clear you have been warned. Very good at talking just not delivering! Once you go and and get Real service from a Real Estate Agent and not some kid who ...
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Comment on agent fees
Bad
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By: Mr Kash Shah
Oct 18, 2018
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Hi Stevie G, Thank you for putting your valuable comments. I do not seem to think that we have even done any business with you. Can you please provide me with some reference if we have dealt with you? Thank you. ...

“From valuation to completion, the service was excellent. Good communication ......”

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Jan 23,2017
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By: 'Happily'
Jan 23,2017
0 people found
this helpful
From valuation to completion, the service was excellent. Good communication throughout and reassurance when things went quiet or there were questions to ask. Great value for money, as he was available at all times. He also worked hard to ensure there was a quick turnaround ...
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Comment on agent fees
Excellent value for money - can't believe his fees are so low in comparison to other agents.
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“Excellent and professional service. Fees were quite low compared other ......”

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Nov 25,2016
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By: 'Steve'
Nov 25,2016
0 people found
this helpful
Excellent and professional service. Fees were quite low compared other high street agents. The staff are friendly and give clear and helpful information....
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Comment on agent fees
Surprisingly low
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“Kash is been very helpful through out the process ... Excellent ......”

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Jan 14,2016
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By: 'Samson'
Jan 14,2016
3 people found
this helpful
Kash is been very helpful through out the process ... Excellent customer service and very friendly n polite manner .. Would highly recommend as moving homes is a big thing .. And you do need agents like KAsh to help you .. Well done n keep up the good ...
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“Having sold many property's in the past with other agents ......”

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Nov 19,2015
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By: 'Paul'
Nov 19,2015
0 people found
this helpful
Having sold many property's in the past with other agents I have to say Chris Smith at Open House is by far the best agent we have used he is very polite and couldn't do more to help. We had a few issues that arose ...
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Comment on agent fees
Extreme value for money, in fact I felt like we should have paid more.
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“I purchased one property and because of how easy it ......”

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Oct 05,2015
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By: 'Su'
Oct 05,2015
0 people found
this helpful
I purchased one property and because of how easy it was, sold two through Open House in Plymouth. Throughout the whole process, which was complicated by one purchaser pulling out last minute, Amy and Helen were approachable, friendly, utterly professional and on the case at ...
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Comment on agent fees
Fees were very reasonable. Cheap compared to other agents,
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“I was looking for a property and we had to ......”

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Sep 22,2015
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Mr Kash Shah
By: 'Izabella'
Sep 22,2015
3 people found
this helpful
I was looking for a property and we had to move in within a week. Kash was able to find one which is suitable for us in any aspect. Excellent job....
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By: Kash Shah
Sep 22, 2015
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Thanks Izabella! ...

“I was referred to open house harrow by Kash. I ......”

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Sep 08,2015
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Mr Kash Shah
By: 'Ashit'
Sep 08,2015
2 people found
this helpful
I was referred to open house harrow by Kash. I was looking for a tenant and Kash was successful in getting one. Appreciate hard work and would recommend them to others too....
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By: Kash Shah
Sep 08, 2015
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Thank you so much Ashit for your kind comments. Really appreciate your custom. ...

“very courteous and very professional. did not patronise me in ......”

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Jul 29,2015
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By: 'turandot'
Jul 29,2015
0 people found
this helpful
very courteous and very professional. did not patronise me in any way and valued my property correctly, unlike the other two agents who visited...
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“I have no hesitation in recommending Luke and Chris at ......”

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Jul 29,2015
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By: 'Neal'
Jul 29,2015
0 people found
this helpful
I have no hesitation in recommending Luke and Chris at Open House, they are efficient, responsive and professional with your long term interests as a priority. They understand in building ongoing relationships and talk straight without the estate agent patter you still get with most ...
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Comment on agent fees
Very reasonable
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“I was looking for a property to rent and visited ......”

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Jul 17,2015
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Mr Kash Shah
By: 'Akhilesh'
Jul 17,2015
2 people found
this helpful
I was looking for a property to rent and visited so many agents and not found helpful to me however when I found Open House marketing on RightMove and my experience with Mr. Kash Shah and his team was wonderful. They are very prompt and ...
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“I was looking for a property to rent and did ......”

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May 25,2015
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Mr Kash Shah
By: 'Mrs.'
May 25,2015
2 people found
this helpful
I was looking for a property to rent and did visit lot of agents and was not happy as it was very stressful with a way most of them deal with potential customers, however when we found Open House marketing few flats which was offered ...
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Comment on agent fees
Reasonable
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By: Mr Kash Shah
May 25, 2015
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Thanks Breshna for your custom and we wish you will have a great journey at your new home ...

“We were looking for perspective tenants for our flat in ......”

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May 21,2015
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Mr Kash Shah
By: 'Kash'
May 21,2015
2 people found
this helpful
We were looking for perspective tenants for our flat in Wembley and were contacted by Mr. Nick Mehta who introduced Open House Services to us. To begin with I was reluctant to use their services as we had had a very bad experience with an ...
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By: Kash shah
May 21, 2015
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Thank you honey kojouri. I really appreciate for your kind comments and I thank you for your custom. If I could request you to change the name as yourself because at the moment it looks like I have reviewed myself😉. Anyways thanks for choosing us to let your property. ...

“Very efficient, trustworthy and reliable. The tenants they found were ......”

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May 20,2015
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Mr Kash Shah
By: 'Mr.'
May 20,2015
2 people found
this helpful
Very efficient, trustworthy and reliable. The tenants they found were a perfect fit for my flat. I would recommend to others....
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By: Kash Shah
May 20, 2015
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Thank you Mr Lakhani. Really appreciate for your custom. ...

“I am extremely pleased with the service provided to us ......”

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May 16,2015
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Mr Kash Shah
By: 'ansu'
May 16,2015
2 people found
this helpful
I am extremely pleased with the service provided to us by Mr Kash from the beginning. He is very approachable and always with a positive attitude. I have dealt with many estate agents before but never came across a person like Mr Kash who is ...
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Comment on agent fees
I thought compared to other estate agents the fees were reasonable
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By: Mr. Kash Shah
May 17, 2015
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Hi Ansu that was so nice of you. Thank you for appreciating the efforts. At Open House we will ensure that all our customers and clients are always given the best customer service. We hope that we can help million more customers like your self. ...

“Initially, I've taken appointment to view a property near preston ......”

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May 08,2015
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Mr Kash Shah
By: 'Priya'
May 08,2015
2 people found
this helpful
Initially, I've taken appointment to view a property near preston road which didn't suite my needs much. Considering my requirements with the transport facilities, and immediate availability to move in, Kash has shown this property for tenancy Which I've accepted happily. He helped me getting ...
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By: Kash Shah
May 08, 2015
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Thank you Priya. We wish you will have a smooth journey and hope this home proves lucky to you. Please recommend other friends/colleague of yours and we will be very happy to help them too. ...

“I was intially reluctant to use services of a property ......”

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Apr 29,2015
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Mr Kash Shah
By: 'Harsha'
Apr 29,2015
3 people found
this helpful
I was intially reluctant to use services of a property agent; however, talking to Nick Mehta, provided me with some assurances and agreed to give them a chance. I must say from start to handing over the property to signing off the tenancy agreement has ...
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Comment on agent fees
Reasonable
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“My experience was completely positive. Friendly, efficient, professional, and honest, ......”

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Feb 24,2015
Minithumbup
By: 'Ms'
Feb 24,2015
0 people found
this helpful
My experience was completely positive. Friendly, efficient, professional, and honest, with none of the 'saleman's patter' you still get with some other agents... Our sale went smoothly and despite the competitive fee, we still got the the entire service that other agents charge a lot ...
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“We were hoping to buy a house through Open House ......”

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Feb 06,2015
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By: 'Disappointed'
Feb 06,2015
2 people found
this helpful
We were hoping to buy a house through Open House but it was instantly clear that Chris lacked the experience to care for both sides of the house selling process and only had the sellers in mind. Because of his terrible attitude, I did not ...
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What agent could do to change your mind?
Be polite and ensure you have an idea of vendors expectations so you can offer some level of guidance to the purchasing party. Being rude and difficult to deal with helps no one.
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By: easypeasy
Mar 03, 2015
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The agents act for the sellers as they are the ones paying the fees! ...

“I am a landlord renting various properties in Wembley and ......”

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Jan 12,2015
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By: 'Mr'
Jan 12,2015
3 people found
this helpful
I am a landlord renting various properties in Wembley and surrounding area. I have always used the same 2 local agents to rent all my properties. One of the agents there called Kash Shah left one of the agents to work for the other and then ...
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What agent could do to change your mind?
I am a landlord renting various properties in Wembley and surrounding area. I have always used the same 2 local agents to rent all my properties. One of the agents there called Kash Shah left one of the agents to work for the other and then left to work for an online agency called Open House. He has since been emailing me and calling me constantly asking me to give him my properties which I am not prepared to do. I have always been happy with the agents I use and have no desire to hand my properties to some online company that no one has heard of. I feel that Kash Shah has hounded me and also taken my personal details with him which surely is against data protection. He is totally unprofessional. I believe from speaking to my agents that he is being sued already by both companies and is being taken to court. I appreciate agents are always keen but Kash Shah is too much. He is too persistant and has also made many bad remarks about the agents he himself used to work for. People like him give agents a bad name.
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“Chris and Luke were great. Both were easily contactable if ......”

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Nov 09,2014
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By: 'AmyP'
Nov 09,2014
0 people found
this helpful
Chris and Luke were great. Both were easily contactable if I had any queries and went out of their way to show me properties outside of the usual working hours you would expect for an estate agent. They were great at communicating updates with regards ...
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“We couldn't have been happier with the service provided by ......”

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Aug 05,2014
Minithumbup
By: 'Marco'
Aug 05,2014
0 people found
this helpful
We couldn't have been happier with the service provided by Chris and his team. From the off, they had a hands on approach which included answering any queries we had, irrelavent of importance or time of day. They were very approachable, having a down to ...
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Comment on agent fees
The agents fees were much lower than any others we looked at and the service was second to none.
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“From the outset of Nicola's tenancy we received the most ......”

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Aug 05,2014
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By: 'D'
Aug 05,2014
0 people found
this helpful
From the outset of Nicola's tenancy we received the most courteous, prompt and efficient service from Mr Chris Smith, who at all times responded immediately to any questions or small problems we had re the tenancy. He made, what could have been a rather stressful ...
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“Selecting from such a wide range of estate agents in ......”

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May 11,2014
Minithumbup
By: 'danfran'
May 11,2014
1 people found
this helpful
Selecting from such a wide range of estate agents in our area is not an easy feat and you never know what to expect with an estate agent that is relatively new to the area. However, I knew of the guys at Open House and ...
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“I absolutely cannot fault these guys. I used them to ......”

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Feb 17,2014
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By: 'Emily'
Feb 17,2014
0 people found
this helpful
I absolutely cannot fault these guys. I used them to deal with my rented flat having bought it off them initially. They do everything to help. Super fast and always there. Great fun and they think out the box. Honest and dynamic. Will only use ...
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“A truly dynamic and forward thinking estate agency providing exceptional ......”

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Oct 07,2013
Minithumbup
By: 'Thomas'
Oct 07,2013
2 people found
this helpful
A truly dynamic and forward thinking estate agency providing exceptional service 24 hours & seven days a week. They return my messages and queries instantly, and I have been able to completely trust them to get on with renting out our property whilst I get on with ...
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“We bought our home from a couple using Open House ......”

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Sep 05,2013
Minithumbup
By: 'D'
Sep 05,2013
1 people found
this helpful
We bought our home from a couple using Open House as their agents. While the move was not stress-free (what move ever is), we can happily say that Open House is probably the best agent we've had dealings with. They were very easy to get ...
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“I was a little worried at first as i hadn't ......”

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Aug 20,2013
Minithumbup
By: 'RHA'
Aug 20,2013
4 people found
this helpful
I was a little worried at first as i hadn't used them before, but they sold my property within days, i had been on the market within another agent for 3 months so i was delighted. I also found Chris to be contactable at all times, ...
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Vendor Fees

Overall Fees
1% (inc. VAT), On Completion (Fees are not negotiable)

A truly personal service! Deal with one person from valuation, through to completion. As standard you will receive:
- Professional photographs
- 2D floor plan
- Listing on Rightmove, Zoopla, and Primelocation
- Accompanied Viewings
- Offer management
- Sales progression through to completion
- 24/7 Availability

As of 23/05/2019, we have achieved an average of 100.19% of asking price for our vendors, in an average timescale of just 16 days!! This means that on average we negotiate an extra 3.79% of asking price for our clients when compared to the national average of 96.4%. The average property price in the East Midlands as of January 2019 was £229,996 which means on average we could negotiate an extra £8,700 for you!

Remember... the cheapest agent, is the one who gets you the most money!

Last updated on 15/08/2020, 5:04 PM by Lee Griffiths, Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Should you wish to make a complaint, a copy of the Agent’s Internal Complaints Handling Procedure can be obtained from the Agent.
Last updated at 11:30 AM 08/04/2019 by allAgents

Awards won by Open House

Regional Awards won by Open House

Individual Branch Awards

Bristol, BS30

London, SE9

Stafford, ST17



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