Open House
4.7/5, 273 reviews
92% recommended
98% sales valuation accuracy
98% sales fee satisfaction
84% lettings valuation accuracy
87% lettings fee satisfaction
Welcome to Open HouseLocal estate agentsOpen House estate agents make buying, selling or renting a house quick and easy. As part of a national network of online estate agents with a localised presence, we offer honest expert advice at a time when its convenient for you. Our local estate agency ... show more Welcome to Open House
Local estate agents

Open House estate agents make buying, selling or renting a house quick and easy. As part of a national network of online estate agents with a localised presence, we offer honest expert advice at a time when its convenient for you. Our local estate agency team make sure that your move progresses as quickly and smoothly as possible.

Great value personalised service - Offering a revolutionary new concept in estate agency, we are able to deliver a fully personalised estate agency service at a fraction of the cost of most high street estate agencies in the local area.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 98% 98% £26,300 £123,456,789
Lettings 84% 87% £350 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
26 2 22 9 153 4 47 3 4 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“This is the second sale Open House have dealt......”

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Sep 30,2019
Minithumbup
Sharon
By: 'Penny'
Sep 30,2019
0 people found
this helpful
This is the second sale Open House have dealt with this year for me. Sharon Macmahon (Portsmouth) is absolutely fabulous! I wouldn't use anyone else. THis proffessional lass becomes a friend. She bend sove rbackwards for all her buyers/sellers even there late at night, ...
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By: Sharon McMahon
Sep 30, 2019
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Hi Penny, thanks once again for your kind words and assisting you with your home move was my absolute pleasure! There were times when we thought completion would never happen, particularly being the first link in such a long chain but we got there in the end!! Hope you and Kevin will be extremely happy in your new home and I cant wait to pop over to see it!!! All the best xx ...

“Lee's a star...”

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Sep 19,2019
Minithumbup
Lee Griffiths
By: 'Shirley'
Sep 19,2019
0 people found
this helpful
From start to finish Lee has been a star especially at times when he seemed to be doing the work of all the estate agents in the chain. Lee was always available, great photography, house sold very quickly and Lee did all the viewings. I ...
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“Highly recommended. Excellent communication a......”

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Aug 31,2019
Minithumbup
Lee Griffiths
By: 'Michele'
Aug 31,2019
0 people found
this helpful
Highly recommended. Excellent communication and a friendly and personal service. Felt more like dealing with a friend rather than an estate agent. As first time sellers Lee was always there with advice and guidance. Regular updates given throughout the transaction. A real superstar, made the ...
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“Lee is fantastic. So attentive at the service......”

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Aug 30,2019
Minithumbup
Lee Griffiths
By: 'KARL'
Aug 30,2019
0 people found
this helpful
Lee is fantastic. So attentive at the service he offers and seems to go the extra mile to get you the sale. Replied to messages within minutes. Professional photos and realistic valuations. I have recommended Lee on several occasions and couldn't praise his professional and ...
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“Lee had gone beyond the call of Duty for me a......”

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Aug 29,2019
Minithumbup
Lee Griffiths
By: 'Melanie'
Aug 29,2019
0 people found
this helpful
Lee had gone beyond the call of Duty for me as a buyer. We have had some problems with the chain however Lee was straight in to it getting in touch with the other persons Estate agent to quickly solve the problem. Couldn’t have ...
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“Great service, lee sold our property very qui......”

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Aug 29,2019
Minithumbup
Lee Griffiths
By: 'Antony'
Aug 29,2019
0 people found
this helpful
Great service, lee sold our property very quickly at the price we hoped for. His after care was exceptional helping with solicitors, paperwork and completion. I would recommend him to anyone wanting to sell their house, Thank you...
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By: Lee Griffiths
Aug 29, 2019
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Thank you so much for the review Antony! Really happy to have been part of your move! ...

“Use Open House - it works and is much less expensive than the High Street!...”

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Aug 08,2019
Minithumbup
Phil
By: 'Chris'
Aug 08,2019
0 people found
this helpful
Phil made this process almost stressless. He sold our house to the first people to view it at the price we wanted. From start to finish, he kept us updated and put the High Street agents to shame. Use his service!...
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By: Phil
Aug 08, 2019
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Hi Chris, Thank you for taking the time to leave you review. We are very pleased to have been able to help you sell your house. I hope you enjoy your new home. ...

“lee From open house is the most professional ......”

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Aug 05,2019
Minithumbup
Lee Griffiths
By: 'Kim'
Aug 05,2019
1 people found
this helpful
lee From open house is the most professional person I have dealt with in a long time He sold my house in 2 weeks for full asking but it was his attitude to work that impressed me most Nothing was too much trouble He did the ...
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By: Lee Griffiths
Aug 05, 2019
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Thank you Kim! Glad we got you completed in the end. ...

“Brilliant Service......”

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Aug 02,2019
Minithumbup
Lee Griffiths
By: 'Amit'
Aug 02,2019
0 people found
this helpful
I instructed Lee to manage my property on a fully managed basis from the point of instruction he was brilliant, his attention to detail from the administrative paperwork, the marketing, the viewings, the photographs right down to the smaller matters was impressive. Most important and ...
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By: Lee Griffiths
Aug 02, 2019
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Thanks Amit. It's been a pleasure to work with you. ...

“Outstanding Service!...”

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Jul 31,2019
Minithumbup
Lee Griffiths
By: 'Clare'
Jul 31,2019
1 people found
this helpful
Thank you, Thank you, thank you Lee! Couldn’t have done this without you! What can I say? Excellent service from the moment Lee stepped through our door. He was very knowledgeable on area. Photos were amazing quality and really did the property justice unlike ...
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By: Lee Griffiths
Jul 31, 2019
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Thank you Clare!! :) ...

“Thank you for your time and effort...”

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Jul 28,2019
Minithumbup
By: 'Sarah'
Jul 28,2019
0 people found
this helpful
Thank you for your time and effort in selling my property. While we changed our mind and no longer wish to sell our home, we will definitely use you again if we change our mind and would recommend you....
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“Fantastic service...”

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Jul 25,2019
Minithumbup
Sharon
By: 'Aleesha'
Jul 25,2019
0 people found
this helpful
Sharon was fantastic throughout the entire process of selling our home. She went above and beyond at every opportunity and kept us updated throughout- even over the weekend! We really can't thank her enough for all the hard work she put into selling our home ...
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By: Sharon McMahon
Jul 28, 2019
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Thanks so much for your positive review Aleesha, it's really appreciated. Was a real pleasure acting as your agent in both selling and buying! I hope you and Louis will both be very happy in your new home and enjoy many wonderful years there!! Best of luck xx ...

“Fantastic service from Open House...”

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Jul 24,2019
Minithumbup
Karl
By: 'Sarah'
Jul 24,2019
0 people found
this helpful
Karl has been amazing throughout the sale process and kept me informed at all times. Even though I was stressed towards the last week of completion, Karl was always contactable, kept me updated and put my mind at ease. This is how Estate agents should ...
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“Excellent...”

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Jul 17,2019
Minithumbup
Steve
By: 'Philippa'
Jul 17,2019
1 people found
this helpful
Steve at the Cannock branch has been amazing. Nothing has been too much trouble from start to finish. He's been reliable and professional throughout. I would highly recommend using Open House....
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“my first house...”

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Jul 03,2019
Minithumbup
Lee Griffiths
By: 'Georgie'
Jul 03,2019
0 people found
this helpful
This was my first house purchase and I found Lee was helpful guiding me through the stages . All the communication was friendly , honest and thorough ....
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Comment on agent fees
we incurred no fees
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By: Lee Griffiths
Jul 03, 2019
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Thanks Georgia. I hope you enjoy your new home. ...

“We rented our house through Phill who was war......”

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Jul 02,2019
Minithumbup
Phil
By: 'Laura'
Jul 02,2019
0 people found
this helpful
We rented our house through Phill who was warm friendly and really helpful. He was always very considerate and respectful of our needs and made us feel very happy and comfortable. The service we got was very fast and clear with great value fees. I ...
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By: Phil
Jul 02, 2019
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Hi Laura, thank you for taking the time to leave a review. It was a real pleasure to be able to help you both after your previous experience and I know your landlord wishes you both all the best for the future too. Kind regards ...

“* EDIT - Since this situation happened I have been happy ......”

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Jul 01,2019
Minithumbup
By: 'Alice'
Jul 01,2019
0 people found
this helpful
* EDIT - Since this situation happened I have been happy with the response from Steve and believe this was an unfortunate first impression of the organisation from an incident that doesn't appear to be something often. And in turn would use Open House in the ...
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Was this helpful? Yes
By: Alice Whitehouse
Jul 01, 2019
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I can confirm that Steve from the Open House has responded sufficiently and I have been happy with the follow up in sorting this problem. Thank you Steve for responding quickly to the issue occured that morning. ...

“As a first time buyer, Sharon was fantastic a......”

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Jun 22,2019
Minithumbup
Sharon
By: 'Ben'
Jun 22,2019
0 people found
this helpful
As a first time buyer, Sharon was fantastic at helping me every step of the way. She was polite and courteous, and very responsive. I think over the last few months during the process, the longest I waited for a reply was less than two ...
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By: Sharon McMahon
Jul 01, 2019
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Hi Ben, thank you very much for your positive review. As a first time buyer, I understand how daunting an experience it can be. Glad that you were happy with the service you received and it was an absolute pleasure to support and guide you through the process. I hope you will be extremely happy in your wonderful new home. I know just how excited you are to have bought your first home! Lots of luck Ben! You deserve it! ...

“Over and above amazing service...”

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Jun 21,2019
Minithumbup
Sharon
By: 'leanne'
Jun 21,2019
0 people found
this helpful
From start to finish Sharon has been absolutely amazing. I would highly recommend her to anyone wanting to sell. Always going above and beyond to do everything she can to make the process so much easier. Thank you Sharon...
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By: Sharon McMahon
Jun 21, 2019
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Hi Leanne, thanks very much for your positive review, its really appreciated. It was a pleasure dealing with you and hope that you will return to Open House Portsmouth should you ever require our services again. Thanks again! ...

“Amazing service...”

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May 25,2019
Minithumbup
Sharon
By: 'Nadia'
May 25,2019
0 people found
this helpful
Sharon was helpful when purchasing my new home. She ensured everything was in place from start to finish. I would definitely purchase again through Open House....
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Comment on agent fees
good
Was this helpful? Yes

“Excellent...”

Share on :
May 08,2019
Minithumbup
Sharon
By: 'Ben'
May 08,2019
0 people found
this helpful
Sharon provided an excellent service at an incredibly reasonable price. She was informative, professional and very helpful throughout the entire sales cycle. My house was sold in less than 3 weeks. The house was listed in January, which is notoriously known for being slow at that ...
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Comment on agent fees
good
Was this helpful? Yes
By: Sharon McMahon
May 11, 2019
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Thank your for your positive review Ben, it has been an absolute pleasure acting on your behalf to sell your home. There were a few bumps along the way but we got there in the end!! I wish you lots of luck in your new home, hope you will be very happy there :) ...

“Great service Sharon was friendly knowledgable and kept me well informed...”

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Apr 25,2019
Minithumbup
Sharon
By: 'Louise'
Apr 25,2019
0 people found
this helpful
Sharon at open house Portsmouth was fantastic throughout the whole process she was very friendly personable and always kept me well Informed would definitely recommend her to friends and family...
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Comment on agent fees
I think they were very reasonable compared to high street agent fees and online very competitive
Was this helpful? Yes
By: Sharon McMahon
Apr 26, 2019
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Thank you so much for the positive review Louise. Glad to have been there to help you through the whole transaction, knowing it was a particularly emotional time for you. Would like to wish you and your family lots of luck in your new home and next exciting chapter of your life!! ...

“Sharon Macmahon (Open House)...”

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Apr 25,2019
Minithumbup
Sharon
By: 'Penny'
Apr 25,2019
0 people found
this helpful
February 1st a For Sale went up on our house! Sold for asking price and Just 11 weeks later sold/exchanged contracts and a completion date set! Thankyou Sharon Mcmahon of Open House Estate Agents. Incredible fixed Estate Agent fee and always there not just office ...
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Comment on agent fees
Incredible fees. Fantastic price for all the work and contact made. Advertising etc. Amazing price!
Attachments

Review file
Was this helpful? Yes
By: Sharon McMahon
Apr 25, 2019
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Thank you so much Penny for your kind words. It has been an absolute pleasure acting for you as your estate agent. Happy to be your stress ball in any future home move transactions! Good luck to you all and I look forward to the next one!! Thank you for being a wonderful vendor xx ...

“Amazing...”

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Apr 17,2019
Minithumbup
Lee Griffiths
By: 'Joy'
Apr 17,2019
0 people found
this helpful
Over last five years i have used many agents . Open House has been the EASIEST,FASTEST and MOST EFFICIENT agent i have ever used ! Oh not forgetting the most CARING,yes i did use that word to describe an estate agent ! I am emigrating and ...
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Comment on agent fees
Due to Lees special offers i had no fees
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By: Lee Griffiths
Apr 17, 2019
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Thank you so much Tilly! I'm so happy that I managed to help you emigrate! I hope you have a fantastic time in your new home. ...

“Above and Beyond!...”

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Apr 08,2019
Minithumbup
Lee Griffiths
Lee Griffiths
By: 'The'
Apr 08,2019
0 people found
this helpful
We came across Lee Griffiths at Open House in the search for our new property. My attention was immediately drawn to the quality of the photographs that he had taken of the property and they were considerably better than any of the other local estate ...
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Comment on agent fees
Flat rate fee. Excellent value.
Was this helpful? Yes
By: Lee Griffiths
Apr 08, 2019
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Anthony, thank you so much for your review! ...

“I can honestly say we have received a fantastic and professional service from Lee, with regular advice and communication on our property sale....”

Share on :
Apr 07,2019
Minithumbup
Lee Griffiths
By: 'Naffine'
Apr 07,2019
0 people found
this helpful
We would have no hesitation recommending Open House to any of our friends or family. We have received a 5* service every step of the way...
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Comment on agent fees
The fees are very reasonable
Was this helpful? Yes
By: Lee Griffiths
Apr 07, 2019
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Thanks Sarah! ...

“Superb service...”

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Apr 05,2019
Minithumbup
Lee Griffiths
By: 'Pardoe1974'
Apr 05,2019
0 people found
this helpful
Where to start, have been looking for a rental property for a while, contacting various estate agents and getting fed up with lack of response. Contacted Lee on a Friday night (normally out of hours) but not for Lee. Went out of his way to ...
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Comment on agent fees
As a Tenant there wasn't any fees
Was this helpful? Yes
By: Lee Griffiths
Apr 05, 2019
View all comments (1)
Thank you for the review! I'm pleased that you had a positive experience. All the best in your new home! ...

“Apartment rental...”

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Apr 01,2019
Minithumbup
Lee Griffiths
By: 'Margaret'
Apr 01,2019
0 people found
this helpful
Our son chose Lee Griffiths to handle the rental of his apartment. What a brilliant choice - his new tenant moved in 2 weeks after Lee agreed to market it. Lee kept him updated at every step. So much so, he had total confidence in asking ...
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Comment on agent fees
Lee already implements the restrictions on fees charged which don’t come into force until June.
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By: Lee Griffiths
Apr 02, 2019
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Thanks for your kind words Margaret! ...

“letting propetry...”

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Apr 01,2019
Minithumbup
Lee Griffiths
By: 'Vin'
Apr 01,2019
0 people found
this helpful
Our experience with Open House has been positive ,we had a quick result finding a tenant for our property, we received an excellent service and felt they went over and above....
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Comment on agent fees
good
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By: Lee Griffiths
Apr 02, 2019
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Thanks Vin, I look forward to working with you again in the future! ...

“Awesome team...”

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Mar 28,2019
Minithumbup
Julie
Amelia
By: 'liz'
Mar 28,2019
0 people found
this helpful
I have used many estate agents in the past in Stafford. After using open house to sell and to rent I would not go anywhere else. The service has been excellent from all the staff, you only need to go into the branch and see ...
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By: Amelia Farr
Jul 09, 2021
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Thanks for your kind review Liz ...

Vendor Fees

Overall Fees
1% (inc. VAT), On Completion (Fees are not negotiable)

A truly personal service! Deal with one person from valuation, through to completion. As standard you will receive:
- Professional photographs
- 2D floor plan
- Listing on Rightmove, Zoopla, and Primelocation
- Accompanied Viewings
- Offer management
- Sales progression through to completion
- 24/7 Availability

As of 23/05/2019, we have achieved an average of 100.19% of asking price for our vendors, in an average timescale of just 16 days!! This means that on average we negotiate an extra 3.79% of asking price for our clients when compared to the national average of 96.4%. The average property price in the East Midlands as of January 2019 was £229,996 which means on average we could negotiate an extra £8,700 for you!

Remember... the cheapest agent, is the one who gets you the most money!

Last updated on 15/08/2020, 5:04 PM by Lee Griffiths, Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Should you wish to make a complaint, a copy of the Agent’s Internal Complaints Handling Procedure can be obtained from the Agent.
Last updated at 11:30 AM 08/04/2019 by allAgents

Awards won by Open House

Regional Awards won by Open House

Individual Branch Awards

Bristol, BS30

London, SE9

Stafford, ST17



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