Onslows
5/5, 178 reviews
95% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Founded in 2009, Onslows is an independent boutique agency sat right in the heart of Chelsea. Our team is super lively, efficient and above all, knowledgeable. Being independent means only one thing, flexibility and whether you are buying, selling, letting or renting, you will receive a bespoke tailor-made package just for ... show more Founded in 2009, Onslows is an independent boutique agency sat right in the heart of Chelsea. Our team is super lively, efficient and above all, knowledgeable. Being independent means only one thing, flexibility and whether you are buying, selling, letting or renting, you will receive a bespoke tailor-made package just for you.
Onslows Estate Agents | Sales, Lettings and Property Management | Kensington and Chelsea | London.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £555,000 £4,500,000
Lettings 100% 99% £300 £5,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
53 1 101 8 3 0 2 0 10 0
Areas covered
  • SW3
  • W10
  • W14
  • W11
  • SW5
  • SW1X
  • SW7
  • SW1W
  • SW10
  • W1
  • W8
  • W2
Address

51 Chelsea Manor Street
Chelsea,London
Greater London
SW3 5RZ
0207 352 0195

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA TPOS Sales TPOS Lettings TPOS DPS
Images & Videos

“Excellent...”

Share on :
Apr 26,2018
Minithumbup
Lewis
Lotti
By: 'Nick'
Apr 26,2018
0 people found
this helpful
The service from Lewis and Lotti has been excellent - from start to finish. They have been particularly helpful re questions and queries and responded in a really timely manner. Everything has been straightforward and would have no hesitation in recommending them to prospectrive tenants ...
read full review
Was this helpful? Yes

“Very good experience and no issues with our search and ......”

Share on :
Feb 26,2018
Minithumbdown
Lewis
Lotti
By: 'Andreas'
Feb 26,2018
0 people found
this helpful
Very good experience and no issues with our search and subsequent move. Extremely responsive and quick to address any concerns or solve any problems which is rare to find in London. Would definitely recommend the team...
read full review
Was this helpful? Yes

“Lewis and his team have been absolutely exceptional throughout the ......”

Share on :
Feb 26,2018
Minithumbup
Lotti
By: 'Olga'
Feb 26,2018
0 people found
this helpful
Lewis and his team have been absolutely exceptional throughout the whole process of getting us settled into our new home. Quick and efficient turnarounds on everything from our initial viewings to lease signing to organising repairs and even recommending and putting us in touch with ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“I rented a flat through Onslows and they turned around ......”

Share on :
Jan 02,2018
Minithumbup
Lewis
By: 'Alex'
Jan 02,2018
1 people found
this helpful
I rented a flat through Onslows and they turned around the lease in record time and have always been extremely helpful and customer obsessed. A very professional and helpful firm to deal with....
read full review
Was this helpful? Yes

“They were friendly, efficient, professional and direct in finding a ......”

Share on :
Nov 29,2017
Minithumbup
Lotti
Lewis
By: 'SouthwarkSE1'
Nov 29,2017
1 people found
this helpful
They were friendly, efficient, professional and direct in finding a suitable tenant for my flat on short notice. Can't highly recommend them enough....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“What a great estate agent! They found us a tenant ......”

Share on :
Nov 27,2017
Minithumbup
Lewis
Lotti
By: 'Edward'
Nov 27,2017
1 people found
this helpful
What a great estate agent! They found us a tenant almost immediately at a good rent. Extremely friendly, professional and efficient. I could not recommend more highly....
read full review
Comment on agent fees
Highly competitive
Was this helpful? Yes

“Very friendly and helpful with my current apartment. Also, fast ......”

Share on :
Nov 27,2017
Minithumbup
Lewis
Lotti
By: 'Warat'
Nov 27,2017
1 people found
this helpful
Very friendly and helpful with my current apartment. Also, fast to respond and deal with the issues. I would recommen this agency....
read full review
Was this helpful? Yes

“From day one the service has been excellent and that ......”

Share on :
Nov 24,2017
Minithumbup
Lewis
Lotti
By: 'Surj'
Nov 24,2017
1 people found
this helpful
From day one the service has been excellent and that has been the approach throughout. As a Landlord I am assured by their speed and professionalism in dealing with matters on my behalf. Please look no further than Onslows....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Lewis is a fund of knowledge on all matters property. ......”

Share on :
Nov 23,2017
Minithumbup
Lewis
By: 'Owner'
Nov 23,2017
1 people found
this helpful
Lewis is a fund of knowledge on all matters property. He found a tenant for my flat very speedily and was on top of all the administration. All went very smoothly....
read full review
Comment on agent fees
Market rate but very good service.
Was this helpful? Yes

“Lewis and Lotti have been amazing in helping us get ......”

Share on :
Nov 22,2017
Minithumbup
Lewis
Lotti
By: 'Bridget'
Nov 22,2017
1 people found
this helpful
Lewis and Lotti have been amazing in helping us get set up with renting a house and are always immensely kind, responding immediately if we have any problems or queries. The Onslows team are a brilliant group and I would thoroughly recommend them to anyone ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“both Lotti and Lewis provide service that goes beyond the ......”

Share on :
Nov 17,2017
Minithumbup
Lotti
Lewis
By: 'Bramham'
Nov 17,2017
1 people found
this helpful
both Lotti and Lewis provide service that goes beyond the norm, and always act in their client's interest. highly recommended!...
read full review
Comment on agent fees
their fees are fair.
Was this helpful? Yes

“All the staff is extremely efficient and helpful.We recommended ......”

Share on :
Nov 15,2017
Minithumbup
Lewis
By: 'KRITIKOS'
Nov 15,2017
1 people found
this helpful
All the staff is extremely efficient and helpful. We recommended them to some close friends recently who also had the same favorable impression......
read full review
Was this helpful? Yes

“The best agent in London. Lewis, Lotti and the team ......”

Share on :
Nov 15,2017
Minithumbup
Lotti
Lewis
By: 'Manreet'
Nov 15,2017
1 people found
this helpful
The best agent in London. Lewis, Lotti and the team are extremely professional and efficient, whilst still maintaining that excellent customer care and personal touch. Couldn't recommend them enough!...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“We found our flat through Ounslow and we are very ......”

Share on :
Nov 06,2017
Minithumbup
By: 'Schery'
Nov 06,2017
1 people found
this helpful
We found our flat through Ounslow and we are very pleased with the service. They are very professional and very friendly. Very quick response time and efficient. I highly recommend them....
read full review
Comment on agent fees
Ok
Was this helpful? Yes

“really friendly and helpful. managed to secure the flat for ......”

Share on :
Nov 06,2017
Minithumbup
Lotti
Lewis
By: 'Prim'
Nov 06,2017
1 people found
this helpful
really friendly and helpful. managed to secure the flat for me regardless of any difficulty. would highly recommend to everyone!...
read full review
Comment on agent fees
reasonable
Was this helpful? Yes

“Lotti, Lewis and Adrian have been really helping us (3 of ......”

Share on :
Nov 03,2017
Minithumbup
Lewis
Lotti
By: 'Clara'
Nov 03,2017
1 people found
this helpful
Lotti, Lewis and Adrian have been really helping us (3 of us) to find the perfect 3 bedrooms flat which is not ours since more than 1 month. We were lucky to view the property with Adrian and Lewis and Lotti have been so helpful with the application ...
read full review
Comment on agent fees
Fair terms and conditions
Was this helpful? Yes

“Very professional. Helpful attitude. Good market knowledge. I have found ......”

Share on :
Nov 02,2017
Minithumbup
Lotti
Lewis
By: 'Ali'
Nov 02,2017
0 people found
this helpful
Very professional. Helpful attitude. Good market knowledge. I have found them quick to respond to requests and always provide sound advice....
read full review
Comment on agent fees
Good.
Was this helpful? Yes
By: Lewis
Nov 02, 2017
View all comments (1)
Thank you Ali, it's always good to read such a positive review. Always happy to assist! Kind Regards, Lewis ...

“Happy tenants (3 of us) very well looked after by all ......”

Share on :
Nov 02,2017
Minithumbup
Lewis
By: 'Reinaldo'
Nov 02,2017
1 people found
this helpful
Happy tenants (3 of us) very well looked after by all staff members from the beginning with viewings until moving date!...
read full review
Comment on agent fees
Fair
Was this helpful? Yes
By: Lewis
Nov 02, 2017
View all comments (1)
Dear Reinaldo, so glad that you're all settling in! Always happy to help, thank you for taking the time to leave such a positive review. Kind Regards, Lewis and Co ...

“Have rented a flat in London a few times, and ......”

Share on :
Oct 31,2017
Minithumbup
Lewis
By: 'EH'
Oct 31,2017
0 people found
this helpful
Have rented a flat in London a few times, and Onslows definitely tops the list for its quick and helpful services. Lewis, Lottie and Adrian are extremely helpful and they are very fast in responses. They also solve problems related to the flat responsibly and ...
read full review
Was this helpful? Yes
By: Lotti
Nov 02, 2017
View all comments (1)
Dear E, so happy that you are settling into London life! Always here to help, it's a pleasure working with you. Thank you for taking the time to leave a review. Kind Regards, Lotti and Co ...

“We always have excellent attention from both Lewis and Lottie. ......”

Share on :
Oct 24,2017
Minithumbup
Lewis
By: 'Parsons'
Oct 24,2017
0 people found
this helpful
We always have excellent attention from both Lewis and Lottie. They are both 'on the ball' in all aspects of both buying and being letting agents. We thoroughly recommend Onslows to handle your property...
read full review
Was this helpful? Yes
By: Lotti
Nov 02, 2017
View all comments (1)
Dear A and B, thank you so much for taking the time to leave such a glowing review. Always a pleasure to assist, look forward to working with you for years to come. Kind Regards Lotti and Lewis ...

“Great agency, everyone was very helpful on numerous occasions and ......”

Share on :
Oct 05,2017
Minithumbup
Lewis
Lotti
By: 'Temirlan'
Oct 05,2017
0 people found
this helpful
Great agency, everyone was very helpful on numerous occasions and I would gladly recommend it to anyone. No complaints whatsoever....
read full review
Was this helpful? Yes
By: Lotti
Nov 02, 2017
View all comments (1)
Thank you Tim! Glad you're settling in ok, we are always here to help. Kind Regards, Lotti and Co ...

“As a landlord they are my go to agent. They ......”

Share on :
Sep 20,2017
Minithumbup
By: 'Michael'
Sep 20,2017
0 people found
this helpful
As a landlord they are my go to agent. They price the property correctly and match the right tenant with the right property. Their service is fast, efficient and effective....
read full review
Comment on agent fees
Market standard fees for an above average service
Was this helpful? Yes
By: Lotti
Nov 02, 2017
View all comments (1)
Dear Michael, thank you for taking the time to leave a review. It's always a pleasure, look forward to working with you for many years to come! Kind Regards, Lotti and Co ...

“We have been very happy with the service that Onslows ......”

Share on :
Sep 20,2017
Minithumbup
Lewis
By: 'William'
Sep 20,2017
0 people found
this helpful
We have been very happy with the service that Onslows have provided for us letting our Flat in South Kensington. We are impressed with their efficiency and polite approach. Their knowledge and experience in dealing with all aspects of the market is second to none. ...
read full review
Comment on agent fees
Good balanced fees
Was this helpful? Yes
By: Lotti
Nov 02, 2017
View all comments (1)
Dear William, thank you so much for taking the time to leave a review. Look forward to working together for years to come. Kind Regards, Lotti and Co ...

“Very professional service from Lewis , always addressed any concern and ......”

Share on :
Sep 15,2017
Minithumbup
Lewis
By: 'Sami'
Sep 15,2017
0 people found
this helpful
Very professional service from Lewis , always addressed any concern and listened to our needs therefore we had a smooth move and a flat with all our needs. Thank you...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Lewis
Nov 02, 2017
View all comments (1)
Dear Sami, thank you so much for taking the time to leave a review. Always a pleasure to assist. Kind Regards, Lewis and Co ...

“Awesome ever since I moved in and it's my first ......”

Share on :
Sep 13,2017
Minithumbup
Lotti
Lewis
By: 'Suman'
Sep 13,2017
0 people found
this helpful
Awesome ever since I moved in and it's my first move! It went smooth and everyone was super helpful efficient and lovely, very quick replies to possible quieries and very kind. Definitely recommend...
read full review
Comment on agent fees
Very good
Was this helpful? Yes
By: Lotti
Nov 02, 2017
View all comments (1)
Dear Suman, thank you so much for taking the time to leave a review. Always a pleasure to assist. Kind Regards, Lotti and Co ...

“Awesome. The smoothest move I've ever had in London. Everyone ......”

Share on :
Sep 08,2017
Minithumbup
Lewis
Lotti
By: 'Camilla'
Sep 08,2017
0 people found
this helpful
Awesome. The smoothest move I've ever had in London. Everyone was super kind and lovely, very quick replies to possible quieries and very very helpful. Definitely recommend :)...
read full review
Comment on agent fees
Not the cheapest, not the most expensive, but definitely fair.
Was this helpful? Yes

“Excellent experience all round. Would highly recommend. Very professional and ......”

Share on :
Aug 08,2017
Minithumbup
Lewis
By: 'Greg'
Aug 08,2017
0 people found
this helpful
Excellent experience all round. Would highly recommend. Very professional and efficient. Clear expertise and in-depth understanding of the market....
read full review
Was this helpful? Yes

“Without a doubt I had one of my best experiences ......”

Share on :
Jun 21,2017
Minithumbup
Lotti
Lewis
By: 'Sherry'
Jun 21,2017
0 people found
this helpful
Without a doubt I had one of my best experiences with agents at Onslows. Both Lotti and her partner Lewis have gone well out of their way to find me an incredible property that I know I could never have found through other avenues. I ...
read full review
Comment on agent fees
Very reasonable.
Was this helpful? Yes

“This is an extremely professional outfit that gets results. Not ......”

Share on :
Jun 07,2017
Minithumbup
Lewis
Lotti
By: 'S'
Jun 07,2017
0 people found
this helpful
This is an extremely professional outfit that gets results. Not the massive chain like feel where you are just a number in a monthly sales target. I thoroughly recommend...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Lewis is professional and friendly person.He is doing excellent ......”

Share on :
May 24,2017
Minithumbup
Lewis
By: 'Mohamad'
May 24,2017
0 people found
this helpful
Lewis is professional and friendly person.He is doing excellent and fast service.He finished all paperwork within five days....
read full review
Comment on agent fees
Reasonable fees compared to other companies.
Was this helpful? Yes
No image available Lewis
(145)
No image available Lotti
(119)

Vendor Fees

Our fees are most competitive, please contact our Sales Manager, Lewis, for more details on [email protected] and be sure to quote "All Agents".

Landlord Fees

Our fees are most competitive, please contact our Lettings Manager, Lotti, for more details on [email protected] and be sure to quote "All Agents".

Tenant Fees

A Deposit is payable, as stipulated by the Tenant Fees Act 2019 at five weeks for Tenancies under £50,000.00 per annum and at six weeks for those over the annual threshold. Unless otherwise specified, the Deposit will be registered with the DPS Custodial Scheme.

Onslows will charge other fees as permitted by the Tenant Fees Act 2019 including;

- £60.00 inc VAT for any addendum drawn up to include any novation of the contract or introduction of a new or replacement Tenant.
- Interest of 3% above the Bank of England base will be payable on all late rent that falls 14 days overdue.
- For the loss of any keys or security devices, you will be charged the full cost of replacement.

For Non-Assured Shorthold Tenancy Agreements or Non-Licences, you will be charged £250.00 inc VAT per person (applicable for the first four Tenants only), the fee will cover our duties in introducing you to the Tenancy, including but not limited to; conducting viewings, negotiations, arranging and verifying references, performing Right to Rent Checks where applicable and finalising the contracts.

The Onslows Client Money Protection Scheme is provided by Propertymark. We are a member of The Property Ombudsmen and are subject to its strict codes of practice and redress scheme and also ARLA Propertymark. Do not hesitate to contact us for further information.
Last updated at 11/06/2019, 4:47 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:29 AM 06/03/2017 by allAgents

Awards won by Onslows

Regional Awards won by Onslows

Individual Branch Awards

London, SW3



Get in touch with

Onslows