Onslows
5/5, 178 reviews
95% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Founded in 2009, Onslows is an independent boutique agency sat right in the heart of Chelsea. Our team is super lively, efficient and above all, knowledgeable. Being independent means only one thing, flexibility and whether you are buying, selling, letting or renting, you will receive a bespoke tailor-made package just for ... show more Founded in 2009, Onslows is an independent boutique agency sat right in the heart of Chelsea. Our team is super lively, efficient and above all, knowledgeable. Being independent means only one thing, flexibility and whether you are buying, selling, letting or renting, you will receive a bespoke tailor-made package just for you.
Onslows Estate Agents | Sales, Lettings and Property Management | Kensington and Chelsea | London.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £555,000 £4,500,000
Lettings 100% 99% £300 £5,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
53 1 101 8 3 0 2 0 10 0
Areas covered
  • SW3
  • W10
  • W14
  • W11
  • SW5
  • SW1X
  • SW7
  • SW1W
  • SW10
  • W1
  • W8
  • W2
Address

51 Chelsea Manor Street
Chelsea,London
Greater London
SW3 5RZ
0207 352 0195

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA TPOS Sales TPOS Lettings TPOS DPS
Images & Videos

“Excellent Service...”

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Mar 11,2019
Minithumbup
Lewis
Lotti
By: 'FR'
Mar 11,2019
0 people found
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Excellent Service from Onslows. Lewis always goes the extra mile to make deals happen. That's what you need whether you are a landlord or a prospective tenant....
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Comment on agent fees
Very reasonable
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“Amazing...”

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Feb 14,2019
Minithumbup
Lotti
Lewis
By: 'Meryem'
Feb 14,2019
0 people found
this helpful
I have found the perfect flat with Onslows. Very happy with the service provided, which was fast and efficient. I would definitely recommend both Lotti and Lewis if ever on the hunt for a property! ...
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Good
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“Quick and Efficient...”

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Jan 29,2019
Minithumbup
By: 'Roro'
Jan 29,2019
0 people found
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Always at hand to you respond to my emails and deal with whatever issues I may have had, Lewis was a very good property manager....
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“Very reliable service...”

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Jan 29,2019
Minithumbup
Lewis
Lotti
By: 'Donovan'
Jan 29,2019
0 people found
this helpful
Onslows recently rented out two of our flats in quick succession. Very professional, efficient and made sure everything was arranged to the satisfaction of both the landlord and tenant. Highly recommended...
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“Excellent....”

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Jan 24,2019
Minithumbup
Lewis
Lotti
By: 'Marie-Helene'
Jan 24,2019
0 people found
this helpful
Very professional agency. I wish I would have known them at the beginning of my research. Lewis and Lotti were always available and quick responding to emails. I found the perfect flat, in a amazing location with them and I recommend their service without any ...
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Comment on agent fees
Standard fees.
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“Excellent and highly recommended...”

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Dec 18,2018
Minithumbup
Lewis
Lotti
By: 'KK'
Dec 18,2018
0 people found
this helpful
It was a pleasure renting an apartment in Kensington via Onslows. The agency was very professional and well-organized from the initial viewing, through the process of getting all necessary documents ready, to the last day when I received my keys. All employees are efficient, responsive, ...
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“Very professional!...”

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Dec 14,2018
Minithumbup
Lewis
Lotti
By: 'Yann'
Dec 14,2018
0 people found
this helpful
Thanks to the team at Onlslows for their great support in everything they did for us. The team is very professional and highly competent, It was great to work with them and we will definitely do it again in future....
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“Fantastic Stay!...”

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Dec 14,2018
Minithumbup
Lewis
Lotti
By: 'Mr'
Dec 14,2018
0 people found
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A+ Agency. If a tenant has any issues then Onslows will do everything they can to assist in fixing! I recommend both Lewis and Lotti to any prospective tenant that is considering renting Onslows....
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“Would recommend, A+...”

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Nov 30,2018
Minithumbup
Lewis
Lotti
By: 'B'
Nov 30,2018
0 people found
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Lewis & Lottie have been extremely helpful and personable. They know their stuff and have gone above and beyond to ensure that we are extremely satisfied tenants!...
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Comment on agent fees
good
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“Continuous support from them both...”

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Nov 27,2018
Minithumbup
Lotti
Lewis
By: 'Barrow'
Nov 27,2018
0 people found
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Non stop support from both, great properties and great relationships made. Would use agents when letting and selling a premium property...
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“Fantastic!...”

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Nov 19,2018
Minithumbup
Lotti
By: 'Roby'
Nov 19,2018
0 people found
this helpful
I have been working with Onslows for nearly 7 years! Lotti and Lewis are the best agents in London. Onslows are truly first class!!...
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Comment on agent fees
Great Value!
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“Fantastic...”

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Nov 19,2018
Minithumbup
Lewis
Lotti
By: 'Lisa'
Nov 19,2018
0 people found
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Onslows is an excellent agency indeed. With their enthusiasm, dedication and professional services, it is highly recommended. A great experience!...
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Comment on agent fees
Reasonable
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“thx so much~...”

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Nov 16,2018
Minithumbup
Lewis
By: 'nicole'
Nov 16,2018
0 people found
this helpful
He is the one who helped me to settle down after drifting from one bnb to another for over one month in London. It is Incredibly easy, quick and smooth - I found a nice flat on line so I called Onslows at 4pm, and ...
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Comment on agent fees
good
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“Made the whole process stress-free...”

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Nov 15,2018
Minithumbup
Lewis
Lotti
By: 'Daisy'
Nov 15,2018
0 people found
this helpful
We have recently rented our house out through Onslows. Nothing was too much trouble though we had to do quite a lot of work to meet our tenant's exacting standards. And Lewis and Lotti, with their great team, did it all for us. They took ...
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Comment on agent fees
We opted for managed service and these fees seem reasonable in comparison to other agents' fees. Also they take their fee monthly rather than in advance which I prefer.
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“very efficienct and nice...”

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Nov 15,2018
Minithumbdown
By: 'nicole'
Nov 15,2018
0 people found
this helpful
He is the one who helped me to settle down after drifting from one bnb to another for over one month in London. It is Incredibly easy, quick and smooth - I found a nice flat on line so I called Onslows at 4pm, and ...
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Comment on agent fees
good
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“Knowledgeable and Friendly Agent. Excellent Serivce....”

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Nov 13,2018
Minithumbup
Lewis
Lotti
By: 'Renter'
Nov 13,2018
1 people found
this helpful
Lewis, Lottie and the team at Onslows have been exceptionally professional and helpful throughout the entire process of renting a property. The process went quickly and efficiently, and I was most impressed with their knowledge of the area and the level of communication. They were ...
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Comment on agent fees
good
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“Very reliable and super service...”

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Nov 05,2018
Minithumbup
Lewis
Lotti
By: 'Paloma'
Nov 05,2018
0 people found
this helpful
I have been working with Onslows for many years and they have always been the first to find me a tenant and of the most highest quality. They are quick, super helpful and hard working. I would strongly recommend working with them. I will in ...
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Comment on agent fees
Very competitive fees !!!
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“Fantastic!...”

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Nov 01,2018
Minithumbup
Lewis
Lotti
By: 'Georgina'
Nov 01,2018
0 people found
this helpful
Super customer service, fantastic flat. We were so happy to find Lotti and Lewis and Onslows, after months of flat searching and being let down by larger estate agents we approached Onslows for information regarding a property they listed. They came back to us promptly ...
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Comment on agent fees
Good
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“Very Professional...”

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Oct 02,2018
Minithumbup
Lotti
Lewis
By: 'Lambert'
Oct 02,2018
0 people found
this helpful
Very professional and thoughtful agents. Both Lotti and Lewis have been responsive, efficient and trustworthy at all times. Highly recommended......
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“Excellent...”

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Sep 24,2018
Minithumbup
Lewis
By: 'Tatiana'
Sep 24,2018
0 people found
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Our experience with Onslows was great! Lewis answered all our questions quickly and made the whole process easy. Onslows will always be our first choice....
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Good
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“AWESOME!!!!...”

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Sep 18,2018
Minithumbup
Lewis
Lotti
By: 'Liii'
Sep 18,2018
0 people found
this helpful
Lewis and Lotti are soooo nice and very professional. Helps me a lot on getting into my house in London! Highly recommended!!...
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Comment on agent fees
Good
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“Excelante...”

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Sep 08,2018
Minithumbup
Lewis
Lotti
By: 'Jagos'
Sep 08,2018
0 people found
this helpful
Vary professional, easy going. Excellent service. Friendly, quick and vary helpful. So much better service than so call big estate agencies. Highly recomanded...
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“Highly Recommended...”

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Aug 30,2018
Minithumbup
Lewis
Lotti
By: 'Sozen'
Aug 30,2018
0 people found
this helpful
Very glad to find these professional and friendly agents. They found me a property within a week and really took care of everything very quickly. Highly recommended...
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Comment on agent fees
Good
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“Very professional !...”

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Aug 29,2018
Minithumbup
Lotti
Lewis
By: 'Yann'
Aug 29,2018
0 people found
this helpful
It was our first purchasse in London and the Onslows Team has been extremely useful, proactive and knowledgeable. Not only their help was essential during the transaction, the Team has been very helpful and introduce us some of their contacts to do some renovation works, ...
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“Excellent!...”

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Aug 29,2018
Minithumbup
Lewis
Lotti
By: 'Rupert'
Aug 29,2018
0 people found
this helpful
Onslows are the best! They seem to go the extra mile compared to other agents. Thanks for all your help....
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Comment on agent fees
Good
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“local knowledge and outstanding knowledge....”

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Aug 17,2018
Minithumbup
Lewis
Lotti
By: 'Charles'
Aug 17,2018
0 people found
this helpful
Onslows found a high quality tenant at a very rent within ten days of instruction after another agent had failed. Lewis is very proactive, knowledgeable and easy to deal with. He is Leah's helpful, letting us have contacts for removers and cleaners etc. Moreover compared ...
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Comment on agent fees
Good value compared to the better known high end estate agents.
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“Topp class!...”

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Aug 10,2018
Minithumbup
Lewis
Lotti
By: 'Max'
Aug 10,2018
0 people found
this helpful
The Onslows team is extremely efficient and quick to respond. At the same time, they're very personal and caring. Highly recommendable!...
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“Great Service...”

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Jul 05,2018
Minithumbup
Lewis
Lotti
By: 'Efficient'
Jul 05,2018
0 people found
this helpful
All very efficient. Speedy response to everything. No problems and if something comes up they resolve. Just a good service all round....
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Comment on agent fees
Fine
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“The best...”

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Jun 26,2018
Minithumbup
Lotti
Lewis
By: 'Eric'
Jun 26,2018
0 people found
this helpful
Excellent service. Friendly, quick, professional... They were perfect and made my life so much easier. I highly recommend them to anyone....
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Comment on agent fees
Very competitve
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“Excellent...”

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Jun 22,2018
Minithumbup
By: 'Lina'
Jun 22,2018
0 people found
this helpful
Onslows is a small and private agent really professional, helpful and present for their customers. From the beginning to the end, they have always been present for me and I would highly recommend this agency !!...
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Vendor Fees

Our fees are most competitive, please contact our Sales Manager, Lewis, for more details on [email protected] and be sure to quote "All Agents".

Landlord Fees

Our fees are most competitive, please contact our Lettings Manager, Lotti, for more details on [email protected] and be sure to quote "All Agents".

Tenant Fees

A Deposit is payable, as stipulated by the Tenant Fees Act 2019 at five weeks for Tenancies under £50,000.00 per annum and at six weeks for those over the annual threshold. Unless otherwise specified, the Deposit will be registered with the DPS Custodial Scheme.

Onslows will charge other fees as permitted by the Tenant Fees Act 2019 including;

- £60.00 inc VAT for any addendum drawn up to include any novation of the contract or introduction of a new or replacement Tenant.
- Interest of 3% above the Bank of England base will be payable on all late rent that falls 14 days overdue.
- For the loss of any keys or security devices, you will be charged the full cost of replacement.

For Non-Assured Shorthold Tenancy Agreements or Non-Licences, you will be charged £250.00 inc VAT per person (applicable for the first four Tenants only), the fee will cover our duties in introducing you to the Tenancy, including but not limited to; conducting viewings, negotiations, arranging and verifying references, performing Right to Rent Checks where applicable and finalising the contracts.

The Onslows Client Money Protection Scheme is provided by Propertymark. We are a member of The Property Ombudsmen and are subject to its strict codes of practice and redress scheme and also ARLA Propertymark. Do not hesitate to contact us for further information.
Last updated at 11/06/2019, 4:47 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:29 AM 06/03/2017 by allAgents

Awards won by Onslows

Regional Awards won by Onslows

Individual Branch Awards

London, SW3



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Onslows