Onslows
5/5, 178 reviews
95% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Founded in 2009, Onslows is an independent boutique agency sat right in the heart of Chelsea. Our team is super lively, efficient and above all, knowledgeable. Being independent means only one thing, flexibility and whether you are buying, selling, letting or renting, you will receive a bespoke tailor-made package just for ... show more Founded in 2009, Onslows is an independent boutique agency sat right in the heart of Chelsea. Our team is super lively, efficient and above all, knowledgeable. Being independent means only one thing, flexibility and whether you are buying, selling, letting or renting, you will receive a bespoke tailor-made package just for you.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £555,000 £4,500,000
Lettings 100% 99% £300 £5,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
53 1 101 8 3 0 2 0 10 0
Areas covered
  • SW3
  • W10
  • W14
  • W11
  • SW5
  • SW1X
  • SW7
  • SW1W
  • SW10
  • W1
  • W8
  • W2
Address

51 Chelsea Manor Street
Chelsea,London
Greater London
SW3 5RZ
0207 352 0195

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA TPOS Sales TPOS Lettings TPOS DPS
Images & Videos

“Very rapid and effective problem solving. Lew......”

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Sep 09,2020
Minithumbup
Lewis
By: 'Felix'
Sep 09,2020
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Very rapid and effective problem solving. Lewis and his team are very reliable and made my move-in smooth. I can highly recommend Onslows....
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“Lewis, Florian and Lotti were instrumental in......”

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Jul 22,2020
Minithumbup
Lewis
Lotti
By: 'Anastasia'
Jul 22,2020
0 people found
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Lewis, Florian and Lotti were instrumental in helping us secure a property of our dreams. All three of them were extremely professional and handled our case with the outmost efficiency. I would highly recommend anyone looking for a property to choose Onslows!...
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“No Nonsense Letting...”

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Jun 15,2020
Minithumbup
Lotti
Lewis
By: 'Richard'
Jun 15,2020
0 people found
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Lewis pursued us, as Landlords, for years and every time we had to tell him that we had long-standing tenants and couldn't help him. He was always very polite, asking if he could contact us again in the next 6-12 months. When Covid-19 hit, we ...
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“Great Service and professional team...”

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May 20,2020
Minithumbup
By: 'Bryden'
May 20,2020
0 people found
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I really appreciated the quality of the service we received when using Onslows. Their team was highly accommodating and professional throughout the process. To my surprise they made the process really easy, from my past experience with other agencies this is not always a guarantee....
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“Great service...”

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May 19,2020
Minithumbup
Lewis
Lotti
By: 'Nicole'
May 19,2020
1 people found
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Onslows replied to my emails promptly and professionally. The team at Onslows called to congratulate me and my partner once we signed the lease for our new home! Would highly recommend....
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“Great agency and friendly team...”

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May 11,2020
Minithumbup
Lewis
Lotti
By: 'Lara'
May 11,2020
0 people found
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My experience with Onslows has been really positive. Moving is such a stressful experience but Lewis, Lotti and the whole team made it as smooth as possible and really worked hard for me as a tenant. After renting in London for a long time and ...
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“Happy with the result...”

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May 07,2020
Minithumbup
Lewis
Lotti
By: 'Shahin'
May 07,2020
0 people found
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This boutique estate agent is way different from your everyday estate agent. ✓They are very responsive. ✓they communicate over email, ✓they are polite and ✓they are very helpful and fair. I have worked with 4 of them and all had the same approach which is evident ...
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“Great service and great team. They are very f......”

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Mar 12,2020
Minithumbup
By: 'Aleksandra'
Mar 12,2020
0 people found
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Great service and great team. They are very friendly and easy to work with. Made my deal go through smoothly....
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“Having rented in London for 10 years I can co......”

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Mar 12,2020
Minithumbup
Lotti
Lewis
By: 'Holly'
Mar 12,2020
0 people found
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Having rented in London for 10 years I can confidently say that Onslows are the best agents in town. They are honest, straightforward and work really hard to get you everything you want and they’re super nice too. I will use them for all my ...
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“All team was quick in responding and handled ......”

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Dec 14,2019
Minithumbup
Lotti
Lewis
By: 'Oltion'
Dec 14,2019
0 people found
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All team was quick in responding and handled the file with great professionalism. Managed to close my file in such a short time. They all do a great jon: Lotti, Lewis and Victor. Highly recommended....
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“Move to London!...”

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Dec 11,2019
Minithumbup
Lotti
Lewis
By: 'Lauren'
Dec 11,2019
0 people found
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Lewis and Lottie were super efficient in organising the rental of our apartment. The guys are really approachable and helpful. They made us feel very welcome having come up from North of the Wall and made the whole process very straightforward. We would highly recommend ...
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“The process was super smooth and fast. Lewis ......”

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Oct 22,2019
Minithumbup
Lewis
Lotti
By: 'Paul'
Oct 22,2019
0 people found
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The process was super smooth and fast. Lewis was always available for any questions I had. I definitely recommend using onslows....
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“The Onslows team are very professional and al......”

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Oct 16,2019
Minithumbup
By: 'Rakiya'
Oct 16,2019
0 people found
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The Onslows team are very professional and always have the tenants wellbeing in mind. They are also very responsive and there to any questions tenants might have. It is always a pleasure to work with them and would definitely recommend them!...
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“Lewis and Lotti are a great team. They made ......”

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Oct 11,2019
Minithumbup
Lotti
Lewis
By: 'Nick'
Oct 11,2019
0 people found
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Lewis and Lotti are a great team. They made the stressful process of renting an apartment easy, efficient and did everything they said they were going to do was done. They even found us a dog walker and a moving in present. I would recommend ...
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“After almost one month of passing from Hotel ......”

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Oct 01,2019
Minithumbup
Lewis
Lotti
By: 'Andre'
Oct 01,2019
0 people found
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After almost one month of passing from Hotel to Hotel and contacting agencies that would ignore our messages and calls, luck came around and we were able to get reach of Onslows. Lewis and Lotti were extremely helpful with the process of moving in as ...
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“Very professional and effective team! Lewis w......”

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Sep 20,2019
Minithumbup
Lewis
Lotti
By: 'Ceren'
Sep 20,2019
0 people found
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Very professional and effective team! Lewis was always very helpful and kind. I am so glad that I was a client. Highly recommended!...
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“Onslow's is a very serious and trustable comp......”

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Sep 19,2019
Minithumbup
Lotti
Lewis
By: 'Fredrik'
Sep 19,2019
0 people found
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Onslow's is a very serious and trustable company. They use third parties to secure both the landlord and the tenant's interests. The whole renting process has been problemless. Furthermore, they provide great, fast and friendly customer service. I would very much recommend this company....
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“Very friendly and pleasant experience; also q......”

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Sep 10,2019
Minithumbup
Lotti
Lewis
By: 'Danny'
Sep 10,2019
0 people found
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Very friendly and pleasant experience; also quick process. Helpful with applying for council tax, quick with replies and good relationship with landlord...
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“Students looking for accomodation in South Ken...”

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Sep 10,2019
Minithumbup
Lewis
Lotti
By: 'Arnau'
Sep 10,2019
0 people found
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We were a group of four students looking for accomodation in South Kensington. We found a great apartment near Uni and the agents at Onslows were very clear and helped us resolve all the questions/doubts we had. Furthermore, the contract agreement went very smoothly. ...
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“Great Experience. It's my first time renting ......”

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Sep 03,2019
Minithumbup
Lewis
Lotti
By: 'Adam'
Sep 03,2019
0 people found
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Great Experience. It's my first time renting a room, the room was nice as well as the agent. They respond to emails immediately with instant help on maintenance, with a friendly maintenance team. I also get new microwave and oven, it's great!...
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“Many Thanks...”

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Aug 20,2019
Minithumbup
Lewis
Lotti
By: 'Alexander'
Aug 20,2019
0 people found
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Lewis has a talent for finding properties that are a perfect fit. He took time to clarify what we were looking for, and the two properties we viewed were both great. All we had to do was to choose which one was a better fit....
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“so happy...”

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Aug 14,2019
Minithumbup
Lewis
Lotti
By: 'Jimin'
Aug 14,2019
0 people found
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Move-in process was quick and smooth thanks to Lewis and Lotti. They are friendly, extremely responsive, and just overall pleasant to work with!...
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“No Issues...”

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May 07,2019
Minithumbup
Lewis
Lotti
By: 'ST'
May 07,2019
0 people found
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Renewing for another year, had no issues with their service the previous rental year. Professional as always, even with much of the correspondence done via e-mail. Easy decision....
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“Excellent Services!!...”

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May 07,2019
Minithumbup
By: 'Tao'
May 07,2019
0 people found
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Had a pleasant year at one of the properties managed by Onslows. Lewis has been always very helpful with any problems we had throughout the year. The agent also provide a fair price for service charge....
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“Very smooth and efficient...”

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Apr 15,2019
Minithumbup
Lewis
Lotti
By: 'HJE'
Apr 15,2019
0 people found
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We just rented our next house through Onslow and are moving in in two days. We did not know them before. Lewis was very responsive throughout the process with our questions, and even available to talk during the weekend when we were thinking about the ...
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“Amazing duo!...”

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Apr 13,2019
Minithumbup
By: 'Jade'
Apr 13,2019
0 people found
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This is now the second time I have used Onslows as once again They are very helpful and efficient! Very quick at responding and finding our new home! Love these two humans Jade wise...
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“The best!...”

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Apr 09,2019
Minithumbdown
Lewis
Lotti
By: 'E'
Apr 09,2019
0 people found
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Great agency to work with. Lewis and Lotti were always there to help. Easy to contact, quickly responding to my messages and great at finding the most practical solutions....
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“amazing...”

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Mar 19,2019
Minithumbdown
Lewis
Lotti
By: 'Inga'
Mar 19,2019
0 people found
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very professional and enthusiastic team! I know i am a very demanding tenant, however, they do everything to have a happy tenant. An overall a very positive experience with Lewis so far....
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“Smashing...”

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Mar 12,2019
Minithumbup
Lewis
Lotti
By: 'T'
Mar 12,2019
0 people found
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Friendly, reliable, quick and just all round satisfactory. Lewis and the team helped me move in very quick and I couldn't be happier....
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“Smashing...”

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Mar 12,2019
Minithumbup
Lewis
Lotti
By: 'T'
Mar 12,2019
0 people found
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Friendly, reliable, quick and just all round satisfactory. Lewis and the team helped me move in very quick and I couldn't be happier....
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No image available Lewis
(145)
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(119)

Vendor Fees

Our fees are most competitive, please contact our Sales Manager, Lewis, for more details on [email protected] and be sure to quote "All Agents".

Landlord Fees

Our fees are most competitive, please contact our Lettings Manager, Lotti, for more details on [email protected] and be sure to quote "All Agents".

Tenant Fees

A Deposit is payable, as stipulated by the Tenant Fees Act 2019 at five weeks for Tenancies under £50,000.00 per annum and at six weeks for those over the annual threshold. Unless otherwise specified, the Deposit will be registered with the DPS Custodial Scheme.

Onslows will charge other fees as permitted by the Tenant Fees Act 2019 including;

- £60.00 inc VAT for any addendum drawn up to include any novation of the contract or introduction of a new or replacement Tenant.
- Interest of 3% above the Bank of England base will be payable on all late rent that falls 14 days overdue.
- For the loss of any keys or security devices, you will be charged the full cost of replacement.

For Non-Assured Shorthold Tenancy Agreements or Non-Licences, you will be charged £250.00 inc VAT per person (applicable for the first four Tenants only), the fee will cover our duties in introducing you to the Tenancy, including but not limited to; conducting viewings, negotiations, arranging and verifying references, performing Right to Rent Checks where applicable and finalising the contracts.

The Onslows Client Money Protection Scheme is provided by Propertymark. We are a member of The Property Ombudsmen and are subject to its strict codes of practice and redress scheme and also ARLA Propertymark. Do not hesitate to contact us for further information.
Last updated at 11/06/2019, 4:47 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:29 AM 06/03/2017 by allAgents

Awards won by Onslows

Regional Awards won by Onslows

Individual Branch Awards

London, SW3



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Onslows