The Property Letting Centre
4.4/5, 69 reviews
86% recommended
78% lettings valuation accuracy
92% lettings fee satisfaction
No description for branch.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 78% 92% £550 £2,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 1 48 7 0 0 0 0 4 2
Areas covered
  • EH9
Address

64 Newington Road
Edinburgh
City of Edinburgh
EH9 1QN
0131 622 2000

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Appalling estate agents. They rent you a shoddy, dirty flat, ......”

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Apr 20,2017
Minithumbdown
By: 'wiggle25'
Apr 20,2017
6 people found
this helpful
Appalling estate agents. They rent you a shoddy, dirty flat, don't sort out maintenance issues or reply to emails, and then charge you for cleaning bills at the end (despite the fact you left the flat ten times cleaner than when you moved in!)....
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Was this helpful? Yes
By: Suzanne Smith
Apr 25, 2017
View all comments (1)
We are not sure which property this relates to. Please get in touch by calling us on 0131 622 2000 or e-mailing our property management team at [email protected]. We would be keen to discuss any issues you had. The team at The Property Letting Centre. ...

“I have rented a flat with this agency for 2.5 years, ......”

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Mar 31,2017
Minithumbup
Dawn
By: 'Charlotte'
Mar 31,2017
1 people found
this helpful
I have rented a flat with this agency for 2.5 years, and have always found them helpful - any niggles have been sorted out quite promptly, and the staff are friendly and approachable. It seems to me that they are as attentive to the tenant as ...
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“They are probably the worst agents. They are nice, sweet ......”

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Dec 09,2016
Minithumbdown
Dawn
By: 'Gupta'
Dec 09,2016
7 people found
this helpful
They are probably the worst agents. They are nice, sweet people when you are renting out from them but at the end, they show what they truly are. This agency is highly irresponsible. They would make mistakes and never even owe up to it. We ...
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“We used to live in one of the flats of ......”

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Oct 18,2015
Minithumbup
Suzanne
By: 'Haisteldinger'
Oct 18,2015
2 people found
this helpful
We used to live in one of the flats of TPLC for one year now. The team was professional and really friendly throughout the whole process from the viewing to the refund of the deposit. In particular Suzanne and Dawn, with which we dealt with ...
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Comment on agent fees
There were no fees for us as tenants which was obviously perfect!
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“The Property Letting Centre was excellent in the way that ......”

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Oct 08,2015
Minithumbup
Suzanne
By: 'Rob'
Oct 08,2015
1 people found
this helpful
The Property Letting Centre was excellent in the way that they dealt with us. We stayed in the property for five years and never had difficulty with Agent. The staff there were always helpful and would try and assist where possible. When we left they ...
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“We were pleasently surprised at the excellent service we received. ......”

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Jun 21,2015
Minithumbup
Suzanne
By: 'Marek'
Jun 21,2015
1 people found
this helpful
We were pleasently surprised at the excellent service we received. From meeting the agent at the property to filling out all the paper work the very same day. The agent was extremely polite and helpful and answered all my questions with confidence which reassured me. ...
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“This is a short summary of my very long list ......”

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Dec 29,2014
Minithumbdown
Nick
By: 'Fiona'
Dec 29,2014
5 people found
this helpful
This is a short summary of my very long list of complaints: They promise anything to get your custom, without having the slightest intention of honouring any promise. They leased my flat to tenants with totally unsatisfactory references. They did not let me see either ...
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What agent could do to change your mind?
We have already been through the process of apology, promises to do differently, and the breaking of those promises. Even the payment of a large amount of compensation would not change my mind.
Attached Filesnbsp;
Comment on agent fees
The fees would have been fine if they had actually done what I was paying them for. The rent would have been fine if they had let the property to a good tenant. But the fees were too much for the amount of work they did and I would not have let that nightmare tenant stay for ‚£1 million.
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“Plc will tell you one thing and do the complete ......”

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Aug 22,2014
Minithumbdown
By: 'sweetness1'
Aug 22,2014
4 people found
this helpful
Plc will tell you one thing and do the complete opposite, for example when viewing the property we asked for certain items to be removed, they said we will talk to the landlord and get it sorted. It turned out they hadn't even spoken to ...
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“The management and communication was poor,The office seem to ......”

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Aug 14,2014
Minithumbdown
By: 'Vince'
Aug 14,2014
5 people found
this helpful
The management and communication was poor, The office seem to pass the buck.No ownership, The dedicated person was never available.. Certainly would not be a first choice or last choice for that matter...
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What agent could do to change your mind?
communication and management skills would be a start and less fibbing!
Attached Filesnbsp;
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:10 PM 02/05/2017 by Nick

Awards won by The Property Letting Centre

Regional Awards won by The Property Letting Centre

Individual Branch Awards

Edinburgh, EH9



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