The Property Letting Centre
4.4/5, 69 reviews
86% recommended
78% lettings valuation accuracy
92% lettings fee satisfaction
No description for branch.

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Latest Reviews

 View all Reviews 69
7th Jun 2023
reviewed by 'Caitriana'
“A prospective tenant now a tenant, I cannot praise this team enough. Accurate listing, excellent communication throughout the letting process ......”
9th Aug 2022
reviewed by 'Peruvian solicitor'
“Thank you Dean for your help. I am an international postgraduate student, and I am struggling to find a flat, ......”
24th Jun 2022
reviewed by 'Appreciative Local Customer'
“fabulous work - you're all always the best!!really appreciate it, thanks a million, always. Big recommends - best to ......”
31st Jan 2022
reviewed by 'Sue'
“Suzanne and Dean could not have been more helpful and kind! They were friendly and welcoming - when other similar ......”
9th Dec 2021
reviewed by 'Wilma'
“Carolyn from Property Letting Centre has been amazing in dealing with my issue. First class service from her. I would ......”
21st Oct 2021
reviewed by 'Isla'
“We rented a property through the Property Lettings and since the beggining of the tenancy, the agency was keen to ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 78% 92% £550 £2,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 1 48 7 0 0 0 0 4 2
Areas covered
  • EH9
Address

64 Newington Road
Edinburgh
City of Edinburgh
EH9 1QN
0131 622 2000

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Opening Hours
  • Monday: 09:30 - 17:30
  • Tuesday: 09:30 - 17:30
  • Wednesday: 09:30 - 17:30
  • Thursday: 09:30 - 17:30
  • Friday: 09:30 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“The BEST...”

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Jul 24,2019
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Suzanne
By: 'Donnie'
Jul 24,2019
1 people found
this helpful
Undoubtedly the BEST letting agents that I have had the pleasure of working with. Suzanne Smith made everything so clear with her communications and she was so efficient in acting upon any necessary changes that were needed. I could not recommend the PLC enough! If ...
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“Avoid - not to be trusted...”

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May 15,2019
Minithumbdown
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Alistair
By: 'AB'
May 15,2019
4 people found
this helpful
Avoid the Property Letting Centre at all costs (or at least don't expect to get your deposit back without a fight). Definitely the worst, most unscrupulous agency I've ever had the misfortune of dealing with. No matter how clean you leave the property, they will ...
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“Great tenant service...”

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Feb 07,2019
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Dawn
By: 'Nicola'
Feb 07,2019
1 people found
this helpful
Dawn especially went the extra mile for us - not just being very helpful & efficient via phone/email but also coming to the property herself while I was out and in doing so, ensured essential boiler repairs could be carried out. All the other staff ...
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Comment on agent fees
What we would expect
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“Landlord...”

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Jan 25,2019
Minithumbup
By: 'Susan'
Jan 25,2019
1 people found
this helpful
The Property Letting Centre has looked after my flat for 10 years ,the service is very good. The staff are helpful and pleasant . The staff will also organise tradesman at no extra costs which is not common normally with agents....
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Comment on agent fees
Very minimal ,re-let fee£75
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“I cannot recommend them highly enough...”

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Jan 25,2019
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Dawn
By: 'Darek'
Jan 25,2019
1 people found
this helpful
We have been tenants with The letting property centre for almost 6,5 years and have been delighted with our experience.The flat was fantastic and the staff were amazing,Extremely efficient with nothing being too much trouble.They communicated clearly and responded quickly to my emails....
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Extremely efficient with nothing being too much trouble.They communicated clearly and responded quickly to my emails
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“Professional and friendly...”

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Jan 23,2019
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Dawn
By: 'Blackcat75'
Jan 23,2019
1 people found
this helpful
Really happy with everything Dawn did for us. She arranged the viewing, kept us imformed of progress, got us into (a lovely) property quickly, had some minor repairs done, again kept us informed of inspections, and returned our full deposit after leaving. It was a ...
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Comment on agent fees
Neutral, I don't think the fees were high nor low.
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“Above and beyond...”

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Jan 21,2019
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Suzanne
By: 'Lynn'
Jan 21,2019
1 people found
this helpful
Can't thank Suzanne and the team enough for dealing with the recent emergency (on a Sunday) leak from our flat to the one below! She did everything she could calmly and responsibly, got the plumber, kept my my tenants and neighbour below happy and informed. ...
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Comment on agent fees
Good fees
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“Good experience...”

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Jan 03,2019
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Sarah
By: 'Kostas'
Jan 03,2019
1 people found
this helpful
I have had the chance to rent a flat from this agent. They are friendly and have a good service. I would recommend this agent and could rent a flat from them again....
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Comment on agent fees
Good
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“Excellent Service...”

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Dec 04,2018
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Dean
By: 'George'
Dec 04,2018
1 people found
this helpful
I used the property Letting Centre to market my property for rent from the first phone call to meeting the staff I found them to be very professional from advising me on the potential rental income , to securing the best tennants. I would highly recommend ...
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Comment on agent fees
good
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“Highly recommended for international students!...”

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Sep 06,2018
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Dean
By: 'Marissa'
Sep 06,2018
1 people found
this helpful
It is hard for an international student to find a place in the city. Back in the Netherlands I had been trying to set up (Skype-)viewings for two months already, without success. Eventually, I just had to take the leap and hope for the ...
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“Highly recommended...”

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Sep 01,2018
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Dean
By: 'Skye'
Sep 01,2018
1 people found
this helpful
I have recently starting renting a room through The Property Letting Centre and would highly recommend their services. The application process was very quick and straightforward, and I was able to send over documentation and sign the tenancy agreement electronically which was very convenient. The ...
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“5 stars...”

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Jul 15,2018
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Suzanne
By: 'Brano'
Jul 15,2018
1 people found
this helpful
I rented a flat through The Property Letting Centre nearly for 7 years. Over the years when something needed to be fixed at the property I mainly communicated with Suzanne Smith. She is not only excellent manager but also a great listener who listen to the ...
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“Proactive smart and helpful...”

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May 29,2018
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Dean
By: 'Eddie'
May 29,2018
1 people found
this helpful
I am an existing client . My agent Dean has been brilliant. He is a complete star and a model of professional conduct...
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Comment on agent fees
Market rate
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“Service Feedback...”

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May 29,2018
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Dawn
By: 'vijay'
May 29,2018
1 people found
this helpful
It was really very good experience to living in a property provided by you.You were always there whenever I need you. I never felt any issues with your services. You people really handle your client in a very good professional manner....
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“Excellent service from all staff...”

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Apr 20,2018
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Dean
By: 'Athom'
Apr 20,2018
1 people found
this helpful
Dean and his team have been a wonderful help over the years, always on the ball and take care of everything. I have already recommended 2 others to use them!...
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Comment on agent fees
Fair price and event service.
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“Very positive experience! I would definitely recommend....”

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Mar 21,2018
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Dawn
By: 'Yannis'
Mar 21,2018
1 people found
this helpful
What a great experience with The Property Letting Centre, and in particular Dawn Grant who always stayed on top of the details and was very professional and knowledgeable, also polite. She kept in communication and I felt valued as a tenant, and in good hands. ...
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“Very helpful and friendly compared to other letting agents I ......”

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Mar 13,2018
Minithumbup
By: 'James'
Mar 13,2018
1 people found
this helpful
Very helpful and friendly compared to other letting agents I have had in Edinburgh in the past. Would recommend them!...
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“Terrible experience. Paid and secured a room one month before ......”

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Dec 25,2017
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Dean
By: 'Victim'
Dec 25,2017
5 people found
this helpful
Terrible experience. Paid and secured a room one month before moving, only to be denied entrance on the move-in date. Was told it was still occupied by the previous tenant. Raging. Asked me to wait for more than one month to move in. When I ...
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Comment on agent fees
I would not give a penny of agent fee to these people even if they asked for it.
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“I have found all staff to be friendly and keen ......”

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Dec 22,2017
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Dean
By: 'Elly'
Dec 22,2017
1 people found
this helpful
I have found all staff to be friendly and keen to help throughout the period I was renting with them (6months). From initially viewing properties to the process of moving out, I have been kept well informed. When I have sent emails or rang the ...
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“I was a tenant at a property managed by the ......”

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Dec 20,2017
Minithumbup
By: 'Joe'
Dec 20,2017
1 people found
this helpful
I was a tenant at a property managed by the Property Letting Centre for over four years. I was very happy with the service provided. There were several partial changes of tenancy during this time which they were very flexible in accommodating. They generally responded ...
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Comment on agent fees
N/A
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“Eilidh was very kind during my time looking for my ......”

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Nov 30,2017
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Eilidh
By: 'Berto'
Nov 30,2017
1 people found
this helpful
Eilidh was very kind during my time looking for my new flat. I definitely highly recommend her. Thank you so much!...
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“They are always happy to resolve any issue without a ......”

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Nov 01,2017
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Dawn
By: 'Jo'
Nov 01,2017
1 people found
this helpful
They are always happy to resolve any issue without a fuss. Sometimes things may take longer but explanation is always given. Overall the PLC team is very nice to deal with. We have dealt with few different agencies at the past and PLC standout....
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“In comparison with other letting agents I've experienced, the Property ......”

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Oct 24,2017
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Dawn
By: 'Stuart'
Oct 24,2017
1 people found
this helpful
In comparison with other letting agents I've experienced, the Property Letting Centre is certainly one of the better ones. The property owners preferred to be contacted directly on maintenance matters, but when I have had to deal with the representatives of PLC, they've responded to ...
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“The agent is Dean Montgonery, he was very polite and ......”

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Oct 20,2017
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Dean
By: 'Jesus'
Oct 20,2017
2 people found
this helpful
The agent is Dean Montgonery, he was very polite and explaining everything from the start. He made a space for a viewing for us in a fully book day. Our jobs in hospitality dont give us many chances to book viewings so this basically save ...
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“Dawn has been very responsive, and was willing to give ......”

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Oct 19,2017
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Dawn
By: 'Madison'
Oct 19,2017
2 people found
this helpful
Dawn has been very responsive, and was willing to give up her Friday evening to wait with us when a pipe burst and we were waiting for it to be repaired. I would certainly recommend PLC....
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“We've had an extremely seamless and positive experience working with ......”

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Oct 18,2017
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Sarah
By: 'Four'
Oct 18,2017
1 people found
this helpful
We've had an extremely seamless and positive experience working with Eilidh and Sarah. When we first viewed the place, Eilidh couldn't answer all of the questions we had, but she was able to find out quickly and has always been extremely helpful in solving any ...
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Comment on agent fees
No issues with the fees.
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“All the staff led by Nick have always been absolutely ......”

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Oct 18,2017
Minithumbup
By: 'Mirek'
Oct 18,2017
1 people found
this helpful
All the staff led by Nick have always been absolutely fantastic, friendly and helpful to our family. There has never been any problem they could not have solved. We got lucky to meet them....
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Comment on agent fees
There has never been any fee.
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“Terrible customer service. Tried to view a property with them ......”

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Oct 12,2017
Minithumbdown
By: 'Jen'
Oct 12,2017
6 people found
this helpful
Terrible customer service. Tried to view a property with them in Livingston, drove up from England to look at it especially (which they knew about) and they never turned up. Had to ring to find out where they where, to be told it was not ...
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“Service has been great! Suzanne has been dealing with our ......”

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Jul 13,2017
Minithumbup
By: 'DANNY'
Jul 13,2017
1 people found
this helpful
Service has been great! Suzanne has been dealing with our lease and has always replied promptly with useful information and aid! Would recommend! Still have to move out hence I am unsure about how deposits are handled/if they are handled fairly, but upto now, ...
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“I could not fault the service I received from the ......”

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Jun 21,2017
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Dawn
By: 'Mairi'
Jun 21,2017
1 people found
this helpful
I could not fault the service I received from the PLC. They were the only agents who did not make me feel like just a number and met me in the evening to view the flat. The whole application process was seamless. I lived in ...
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Comment on agent fees
Very reasonable, exactly what you would expect and hardly took anything from my deposit for cleaning/carpet steam cleaning.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:10 PM 02/05/2017 by Nick

Awards won by The Property Letting Centre

Regional Awards won by The Property Letting Centre

Individual Branch Awards

Edinburgh, EH9



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