Ocean Estate Agents
2.2/5, 77 reviews
27% recommended
71% sales valuation accuracy
75% sales fee satisfaction
No company information

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Latest Reviews

 View all Reviews 77
24th Apr 2024
reviewed by 'oluwakemi adekaiyaja'
“We all know how tedious it is getting a place to rent. I would love to commend Jemima Kivell, for ......”
22nd Sep 2023
reviewed by 'Eddie Piron'
“If you live in a shared house, they WILL conduct viewings without giving any notice. This has happened at least 3 ......”
19th Apr 2023
reviewed by 'Harry'
“My brother just moved to Bristol and placed an offered on a property for himself being sold by Ocean.Someone ......”
21st Sep 2022
reviewed by 'Chris'
“Looks like I'm the second Chris to have to write a review about the Downend team in terms of property ......”
26th May 2022
reviewed by 'Stella'
“Good service and high efficiency from Ocean Bradley Stoke. I'm glad to have the assistance from Martha Scott. She is ......”
25th Apr 2022
reviewed by 'Jacky'
“Good service of Ocean and happy to have the assistance from Martha Scott. She helped me a lot on the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 71% 75% £315,000 £400,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 6 6 33 6 1 5 2 0 14
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 08:45 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Ocean Estate Agents Branches (view all 11)
Bradley Stoke, BS32
Bristol, BS3
Bristol, BS32
Bristol, BS4
Bristol, BS8
Downend, BS16
Filton, BS7
Gloucester Road Bristol, BS7

“Everything was going well, the staff was friendly and helpful, ......”

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Jul 02,2013
Minithumbdown
By: 'Sky'
Jul 02,2013
7 people found
this helpful
Everything was going well, the staff was friendly and helpful, we liked the flat. The problems started when we paid the holding deposit. They phoned us and told, that the landlord had already let the flat and suggested to take another flat in the same ...
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“I tried to arrange a viewing twice. On the first ......”

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May 31,2013
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Stefano
By: 'Mike'
May 31,2013
11 people found
this helpful
I tried to arrange a viewing twice. On the first time Ocean cancelled 4 hours in advance saying they had not got permission of the lodgers. On the second occasion they cancelled after the scheduled viewing because they couldn't get the keys. They didn't even turn ...
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“This estate agent is not to be trusted.It was ......”

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Apr 23,2013
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Chris
By: 'not'
Apr 23,2013
9 people found
this helpful
This estate agent is not to be trusted. It was clear that the agents conspired to increase my offer on the grounds of being gazumped by a fictional party. This was put into effect by initially not issuing a bill of acceptance of the offer ...
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“We have received a consistently poor service from Ocean despite ......”

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Apr 17,2013
Minithumbdown
By: 'Disgruntled'
Apr 17,2013
8 people found
this helpful
We have received a consistently poor service from Ocean despite numerous complaints. - The extortionate agency fee is a joke - Their ability to draw up contracts correctly is highly questionable and slow - Whenever I report a problem with the property they are slow ...
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What agent could do to change your mind?
in accordance to the complaints below (as previously communicated to them) they could respond to them! They need to listen to customer feedback and act on it. I've seen no improvement from them whatsoever and absolutely no care or concern about doing so. Their attitude is shocking and needs to change. We have received a consistently poor service from Ocean despite numerous complaints. - The extortionate agency fee is a joke - Their ability to draw up contracts correctly is highly questionable and slow - Whenever I report a problem with the property they are slow to respond; have little to no enthusiasm or sympathy to get it fixed and on the last occasion I had to spell out what had to be done "try calling the landlord so you can get a faster response than email" - it's not rocket science! - We had a change of tenancy which threw them completely - surely it isn't uncommon for one person to move out of a property and for another to stay whn it's a rental property? - Correspondence is consistantly sent to the wrong address, wrong person or wrong email address. - They don't keep us updated with any ongoing jobs so we're forever chasing information.
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“When we visited the branch to sign our contract, they ......”

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Apr 10,2013
Minithumbdown
By: 'E'
Apr 10,2013
8 people found
this helpful
When we visited the branch to sign our contract, they seemed helpful and kind, but weren't very forth coming with information. Such as not informing us of certain clauses in the contract, seemingly trying to take advantage of our young age, luckily we read the ...
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What agent could do to change your mind?
Need to be better with correspondence.
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“Scott, Tom and Slavka were all outstanding. From Scott's initial ......”

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Apr 03,2013
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Scott
By: 'Emma'
Apr 03,2013
0 people found
this helpful
Scott, Tom and Slavka were all outstanding. From Scott's initial valuation, expert advice and general support throughout the process. Tom's negotiation skills and getting the maximum for my property and Slavka for her coordination and negotiation with the buyers and the estate agents that I ...
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“We had been 'blinded by the lights' by another local ......”

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Dec 11,2012
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Chris
By: 'Kavank'
Dec 11,2012
1 people found
this helpful
We had been 'blinded by the lights' by another local agent full of false promises so came to Ocean for our 2nd attempt. We've used them a few times now and have always found Chris and the teams genuine, relaxed and friendly approach a pleasure ...
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“A total shambles of a company.Made an appointment to ......”

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Nov 21,2012
Minithumbdown
By: 'Anon'
Nov 21,2012
10 people found
this helpful
A total shambles of a company. Made an appointment to view, they then called a few hours later and told us there was no way they could make this time or anytime over the weekend! My wife took a day off work to view at ...
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What agent could do to change your mind?
Just read the above.
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“She didn't have much knowledge of the properties she showed ......”

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May 20,2012
Minithumbdown
By: 'MM'
May 20,2012
9 people found
this helpful
She didn't have much knowledge of the properties she showed us. We felt she didn't have any enthusiasm when showing us around....
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What agent could do to change your mind?
Agents should know the property they are selling, not just someone opens the door and let clients walk around by themselves.
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“They charged a £300 fee, and for what?- They didn't ......”

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May 09,2012
Minithumbdown
By: 'Anna'
May 09,2012
12 people found
this helpful
They charged a £300 fee, and for what? - They didn't find us a new housemate, we did (via Gumtree) - It took 1.5 months before the 'right person' was available to set up the contract (a renewal, not a new one) - They never contacted any ...
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“After making a formal complaint over the misrepresentation of a ......”

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Mar 22,2012
Minithumbdown
By: 'Be'
Mar 22,2012
11 people found
this helpful
After making a formal complaint over the misrepresentation of a property. I received a very dismissive letter from the Directors. It is clear that Ocean are not interested in providing a service for their customers. However, Ocean Homes are very happy to take your money....
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What agent could do to change your mind?
Ocean Homes need a customer services department. Due to the short sightedness of the Directors, Ocean lost the following business: Sale of property, Conveyancing and Mortgage fees.
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“I just want to say Aidan at the whiteladies Branch ......”

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Feb 22,2012
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Aidan
By: 'Dominic'
Feb 22,2012
1 people found
this helpful
I just want to say Aidan at the whiteladies Branch was a star he has helped me increase my yields from 5% to 7%. The service is alwats friendly and helpful...
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“I was extremely impressed with Ocean. We viewed a few ......”

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Oct 18,2011
Minithumbup
By: 'Eeyore'
Oct 18,2011
4 people found
this helpful
I was extremely impressed with Ocean. We viewed a few properties and were always assigned the same agent. This meant we did not keep on having to explain our circumstances. Jason got to know us and what we were looking for and hence, when our ...
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“Excellent agency. Swift communication and good care of the flat ......”

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Jul 23,2010
Minithumbup
By: 'Disgruntled'
Jul 23,2010
3 people found
this helpful
Excellent agency. Swift communication and good care of the flat and the tenants. Highly recommended. ...
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“We were tennants of a property being re-let by Ocean. ......”

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Jul 20,2010
Minithumbdown
By: 'aw123'
Jul 20,2010
13 people found
this helpful
We were tennants of a property being re-let by Ocean. They were rude and unprofessional, and turned up at the flat several times with prospective tennants for viewings without giving us any notice at all. On one occasion they just opened the door and walked ...
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“The staff at Ocean Estate Agents in Bishopston, Bristol are ......”

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Jun 30,2010
Minithumbdown
By: 'Bryan'
Jun 30,2010
12 people found
this helpful
The staff at Ocean Estate Agents in Bishopston, Bristol are obnoxious and rude. They care little about their customers and are grossly slow at even the simplest of tasks. I recommend you avoid them at all costs. ...
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“Bought a house on sale with Ocean. The house was ......”

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Jun 15,2010
Minithumbup
By: 'Jay'
Jun 15,2010
1 people found
this helpful
Bought a house on sale with Ocean. The house was realistically priced and Oceans were flexible with viewings. Communication was good and they were helpful in chasing up vendor's solicitors as well. A bit slow in removing the SOLD sign but generally a pleasant experience....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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