Number 1 Letting
4.9/5, 233 reviews
97% recommended
96% lettings valuation accuracy
99% lettings fee satisfaction
Awarded LETTING AGENT OF THE YEAR 2016, 2017, 2018, 2019, 2020 & 2021 for customer experience! - Five of our staff have also been awarded GOLD, SILVER and BRONZE LETTING AGENTS OF THE YEAR 2017, 2018, 2019, 2020 & 2021! Here at Number 1 Letting we pride ourselves on the fact we do more than other letting agents, we are a dedicated local letting ... show more Awarded LETTING AGENT OF THE YEAR 2016, 2017, 2018, 2019, 2020 & 2021 for customer experience! - Five of our staff have also been awarded GOLD, SILVER and BRONZE LETTING AGENTS OF THE YEAR 2017, 2018, 2019, 2020 & 2021!

Here at Number 1 Letting we pride ourselves on the fact we do more than other letting agents, we are a dedicated local letting company with experienced staff that deal solely with lettings on a daily basis.

At Number 1 Letting we know every landlord is different with different needs and requirements. We can tailor make packages to suit you and your property, so that you are confident that your home or investment is in safe hands.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 96% 99% £350 £2,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
140 1 84 5 0 0 0 0 2 1
Areas covered
  • Pontefract
  • Castleford
  • Selby
  • Kippax
  • Goole
  • Sherburn In Elmet
Address

17-19 Cornmarket
Pontefract
West Yorkshire
WF8 1AN
01977 799333

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Lettings DPS
Latest Properties

No Properties

Images & Videos

“A fabulous agency to deal with. Very professional, respectful and ......”

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Jul 12,2016
Minithumbup
Tracey
By: 'Claire'
Jul 12,2016
0 people found
this helpful
A fabulous agency to deal with. Very professional, respectful and efficient in all dealings as well as providing the personal touch....
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“would just like to say how lovely and helpful all ......”

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Jul 04,2016
Minithumbup
By: 'Lynn'
Jul 04,2016
1 people found
this helpful
would just like to say how lovely and helpful all the staff are who delta with my property.very supportive. they all worked so hard to find me my tenant and kept me informed at all times. thank you again yours Lynn....
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Comment on agent fees
fair
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“Fantastic agents. They deal with all my properties promptly and ......”

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Jun 30,2016
Minithumbup
By: 'PS'
Jun 30,2016
1 people found
this helpful
Fantastic agents. They deal with all my properties promptly and professionally keeping the tenants and myself very happy. Properties let very quickly to very good tenants keeping the margins where they need to be. James and his colleges are very professional keeping me informed through ...
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“Nothing but praise for these guys. The house that we ......”

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Jun 23,2016
Minithumbup
By: 'James'
Jun 23,2016
1 people found
this helpful
Nothing but praise for these guys. The house that we were meant to be buying fell through at the last minute, so we contacted them in real need of some help. We called them on a Friday afternoon, and they had us checked in to ...
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“Great team of staff. All willing to help and make ......”

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Jun 21,2016
Minithumbup
Jodie
Stacey
By: 'Manor'
Jun 21,2016
0 people found
this helpful
Great team of staff. All willing to help and make the rental process fast and simple, for the landlord. A very competent credit check on new tenants allowing greater piece of mind....
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Comment on agent fees
Competitive fees and value for the work put in.
Was this helpful? Yes

“As my first proper agents (aside from Student Accom Landlords ......”

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Jun 17,2016
Minithumbup
By: 'Nick'
Jun 17,2016
0 people found
this helpful
As my first proper agents (aside from Student Accom Landlords back in the mists of time) they've been great. Addressed all my issues as quick as they could, always available and responsive. Great Comms from them; even if they'd not been able to get in ...
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Comment on agent fees
See fairly standard for the accom industry.
Was this helpful? Yes

“Use them for their lettings service. I have 3 rental properties ......”

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Jun 17,2016
Minithumbup
Tracey
By: 'Martyn'
Jun 17,2016
0 people found
this helpful
Use them for their lettings service. I have 3 rental properties in the area and all are through Number one letting. I must say that they are pretty good all round. I like the fact that they are located locally and I don't have to speak ...
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Comment on agent fees
Good but I bought one from them and rent 3 out through them.
Was this helpful? Yes
By: Tracey Brown
Jun 17, 2016
View all comments (1)
Thanks for your review, here at Number 1 we are all about customer service and appreciate your positive feedback. Its a pleasure dealing with you and we looking forward to growing our business relationship going forward. Kind Regards Tracey and the Number 1 Team ...

“I would highly recommend Number 1 Letting for landlord agents. All ......”

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Jun 13,2016
Minithumbup
By: 'Jill'
Jun 13,2016
0 people found
this helpful
I would highly recommend Number 1 Letting for landlord agents. All the staff are Polite, friendly, very helpful and professional. All repairs and problems are dealt with promptly and at fair prices. I feel it is good to have an agent, they know all the up ...
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Comment on agent fees
Agents Fees are reasonable
Was this helpful? Yes

“Number 1 have let two properties for me now, one of ......”

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Jun 13,2016
Minithumbup
Dan
By: 'Sam'
Jun 13,2016
2 people found
this helpful
Number 1 have let two properties for me now, one of which has been sold, so I have experience of their service from beginning to end. It has been nothing but efficient. They are always very good at managing tenant issues and finding solutions that are ...
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Comment on agent fees
Fees are standard, but the service is above standard
Was this helpful? Yes

“I have let two properties with number 1 letting and found ......”

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Jun 10,2016
Minithumbup
Hayley
By: 'Ian'
Jun 10,2016
1 people found
this helpful
I have let two properties with number 1 letting and found them professional and easy to deal with. I will continue to use them and recommend them to anyone!...
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“I've been using Number 1 Letting to manage my property for ......”

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Jun 06,2016
Minithumbup
Jodie
Stacey
By: 'Jill'
Jun 06,2016
0 people found
this helpful
I've been using Number 1 Letting to manage my property for around 4 years. They provide a friendly and excellent service and keep me up to date with any issues. Just recently, Jodie and Stacey have been particularly helpful in re-letting my property but I have to ...
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Comment on agent fees
Fees are fair. No hidden charges.
Was this helpful? Yes

“I have been using Number 1 Letting for my property for ......”

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Jun 02,2016
Minithumbup
By: 'Luke'
Jun 02,2016
0 people found
this helpful
I have been using Number 1 Letting for my property for a couple of years now and have had nothing but good experiences. The whole team have been a pleasure to deal with and all communication fast and efficient. Every new tenant has been found very ...
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“The whole team is friendly and fantastic, no matter the ......”

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May 31,2016
Minithumbup
Tracey
By: 'James'
May 31,2016
1 people found
this helpful
The whole team is friendly and fantastic, no matter the update/concern or issue is. They have great processes from logging all updates, so no issue is ever left unresolved. They help find brilliant tenants and look after everyone's best interests. Therefore keeping the landlord ...
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Was this helpful? Yes
By: Tracey Brown
Jun 17, 2016
View all comments (1)
Many Thanks for your kind review, great to hear you are happy with our services, thanks for your continued business, Tracey and the Number 1 Team. ...

“I have now used Number 1 Letting twice to rent houses. ......”

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May 30,2016
Minithumbup
Jodie
By: 'MissLennox88'
May 30,2016
0 people found
this helpful
I have now used Number 1 Letting twice to rent houses. The team are friendly and professional and the process from application to move in is smooth and hassle free with some of the best fees charged in the area. They are always available via phone ...
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Comment on agent fees
Good
Was this helpful? Yes

“I have 2 properties with No1 lettings and live in the ......”

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May 27,2016
Minithumbup
Jodie
Tracey
By: 'Heather'
May 27,2016
0 people found
this helpful
I have 2 properties with No1 lettings and live in the Middle East. Jodie, Tracey, Hayley have always been very attentive to my needs as an overseas landlord - all respond almost immediately to resolve issues and anxieties. I have recommended them and will continue to ...
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Comment on agent fees
Good and fair re multiple properties
Was this helpful? Yes

“The staff at Number1 are very helpful and nothing is ......”

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May 27,2016
Minithumbup
Jodie
Tracey
By: 'Brent'
May 27,2016
1 people found
this helpful
The staff at Number1 are very helpful and nothing is too much trouble. They were very quick at finding me a tenant. I did tenant find only and feel they went above and beyond i got a quality service. I would definitely use them again....
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Comment on agent fees
The fee is a good price
Was this helpful? Yes

“Number 1 lettings have successfully been managing my properties for some ......”

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May 27,2016
Minithumbup
Jodie
By: 'Steven'
May 27,2016
0 people found
this helpful
Number 1 lettings have successfully been managing my properties for some years now. They are extremely competent and efficient . I wouldn't hesitate to recommend them to landlords....
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Comment on agent fees
Fees are reasonable.
Was this helpful? Yes

“Number 1 Letting provide an excellent professional service which you can ......”

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May 27,2016
Minithumbup
Tracey
Jodie
By: 'Stuart'
May 27,2016
0 people found
this helpful
Number 1 Letting provide an excellent professional service which you can rely on. I started with 1 property as a novice 5 years ago but because Number 1 Letting made that first experience such an easy one I soon moved up to 4 rentals. Number 1 Letting have always swiftly and ...
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Comment on agent fees
The fees are very reasonable but the peace of mind Number 1 gives you because of the standards they set is worth every penny
Was this helpful? Yes

“Number 1 Letting are extremely helpful, organised and manage a property ......”

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May 27,2016
Minithumbup
By: 'Selby'
May 27,2016
0 people found
this helpful
Number 1 Letting are extremely helpful, organised and manage a property on behalf of Selby Town Council. Payments are made on time and we have had no problem working with them....
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“We have two properties managed by No. 1; one of which ......”

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May 26,2016
Minithumbup
By: 'EileenB'
May 26,2016
0 people found
this helpful
We have two properties managed by No. 1; one of which has had changes in tenants with no voids. Staff are courteous and will always resolve any issues...
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Comment on agent fees
.
Was this helpful? Yes

“Fantastic team and really easy to deal with. Repairs are ......”

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May 26,2016
Minithumbup
Jodie
Tracey
By: 'Kay'
May 26,2016
0 people found
this helpful
Fantastic team and really easy to deal with. Repairs are dealt with really quickly and the overall management of my rental property is hassle free. The team understand the requirements of a landlord and balance this with also ensuring the tenant is happy and safe. ...
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Comment on agent fees
Fair pricing
Was this helpful? Yes

“Number 1 Letting rented my house in 24 hours for a higher ......”

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May 25,2016
Minithumbup
By: 'David'
May 25,2016
0 people found
this helpful
Number 1 Letting rented my house in 24 hours for a higher rent than any other letting agent ! Superb Pro Active, professional service from start to finish....
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Comment on agent fees
Fees are spot on, fair and uncomplicated.
Was this helpful? Yes

“Having worked with, and alongside many agents up and down ......”

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May 25,2016
Minithumbup
Tracey
By: 'MG'
May 25,2016
1 people found
this helpful
Having worked with, and alongside many agents up and down the country thoughout the last thirteen years, I can honestly say Number 1 Lettings, and in particular Tracey Brown, has given exceptional service way above the rest. They are courteous, speedy and efficient in their operations ...
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Comment on agent fees
The agents fees are very reasonable and competitive.
Was this helpful? Yes
Staff picture Abbie
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Staff picture Tracey
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Staff picture Stacey
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Staff picture Jodie
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Staff picture Dan
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Staff picture Gemma
Staff picture Hayley
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Staff picture Paul
(5)
Staff picture Nicole
(3)
Staff picture Clair
Staff picture Sue
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Staff picture Katherine
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Staff picture John
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Staff picture Mandy
Staff picture Charlotte

Tenant Fees

TENANT FEES SCHEDULE

NEW ASSURED SHORTHOLD TENANCIES (ASTs) SIGNED ON OR AFTER 1ST JUNE 2019

Reservation Fee (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Bond (per tenancy. Rent under £50,000 per year)
Five weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.

Bond (per tenancy. Rent of £50,000 or over per year)
Six weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Company Lets
£480 (inc. VAT) application and referencing fee per a company let.


Number 1 Letting is part of the following schemes:
Client money protection scheme: Client Money Protection (CMP)
Redress scheme: The Property Ombudsman
Last updated at 06/06/2019, 1:40 PM by James
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance please email our Lettings Manager Tracey Brown at [email protected].
Last updated at 10:14 AM 20/06/2016 by allAgents

Awards won by Number 1 Letting

Regional Awards won by Number 1 Letting

Individual Branch Awards

Pontefract, WF8



Get in touch with

Number 1 Letting