Number 1 Letting
4.9/5, 232 reviews
97% recommended
96% lettings valuation accuracy
99% lettings fee satisfaction
Awarded LETTING AGENT OF THE YEAR 2016, 2017, 2018, 2019, 2020 & 2021 for customer experience! - Five of our staff have also been awarded GOLD, SILVER and BRONZE LETTING AGENTS OF THE YEAR 2017, 2018, 2019, 2020 & 2021! Here at Number 1 Letting we pride ourselves on the fact we do more than other letting agents, we are a dedicated local letting ... show more Awarded LETTING AGENT OF THE YEAR 2016, 2017, 2018, 2019, 2020 & 2021 for customer experience! - Five of our staff have also been awarded GOLD, SILVER and BRONZE LETTING AGENTS OF THE YEAR 2017, 2018, 2019, 2020 & 2021!

Here at Number 1 Letting we pride ourselves on the fact we do more than other letting agents, we are a dedicated local letting company with experienced staff that deal solely with lettings on a daily basis.

At Number 1 Letting we know every landlord is different with different needs and requirements. We can tailor make packages to suit you and your property, so that you are confident that your home or investment is in safe hands.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 96% 99% £350 £2,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
139 1 84 5 0 0 0 0 2 1
Areas covered
  • Pontefract
  • Castleford
  • Selby
  • Kippax
  • Goole
  • Sherburn In Elmet
Address

17-19 Cornmarket
Pontefract
West Yorkshire
WF8 1AN
01977 799333

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
TPOS Lettings DPS
Latest Properties

No Properties

Images & Videos

“I have been acting as contact for my parent, who ......”

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Sep 01,2017
Minithumbup
Dan
By: 'Fiona.'
Sep 01,2017
1 people found
this helpful
I have been acting as contact for my parent, who wanted to rent a house out with a fully managed contract. I had no previous knowledge of renting and Number 1 were very helpful and accommodating of our situation throughout the process. All the member staff ...
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Comment on agent fees
Agent fees are reasonable and on par with competitors. We gained an 'offer' price for their fully managed service due to the area the house was in, which is a bonus.
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“Been renting for just over a year and James was ......”

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Jul 28,2017
Minithumbup
By: 'Kieran'
Jul 28,2017
3 people found
this helpful
Been renting for just over a year and James was with me every step of the way as this was my first time in renting but managed to sort it all smoothly and effectively and never had a problem....
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Comment on agent fees
Can't complain!
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“Let from them when I flew the nest and they ......”

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Jul 27,2017
Minithumbup
By: 'Jack'
Jul 27,2017
1 people found
this helpful
Let from them when I flew the nest and they were absolutely faultless! Would recommend highly to anyone who wants to rent or buy...
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Comment on agent fees
Agent Fee's were very competative
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“I have been with number 1 letting for around 3 years now, ......”

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Jul 26,2017
Minithumbup
Jodie
Hayley
By: 'Craig'
Jul 26,2017
0 people found
this helpful
I have been with number 1 letting for around 3 years now, every member of staff I speak to are professional, polite and very good at there job. Keep up the fantastic work!...
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Comment on agent fees
Carnt really compare to any other agents.
Was this helpful? Yes

“I now have 2 properties rented out through No. 1 and have ......”

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Jul 26,2017
Minithumbup
Hayley
By: 'Charlotte'
Jul 26,2017
0 people found
this helpful
I now have 2 properties rented out through No. 1 and have had exceptional service throughout. Norhing is too much trouble and they strive to help at al times...
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Comment on agent fees
Good
Was this helpful? Yes

“I have used Number 1 for ten years and always found ......”

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Jul 26,2017
Minithumbup
Tracey
Hayley
By: 'Michelle'
Jul 26,2017
0 people found
this helpful
I have used Number 1 for ten years and always found the team helpful and understanding of my needs when letting out my property....
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“I have had the pleasure to be looked after an ......”

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Jul 25,2017
Minithumbup
Tracey
Jodie
By: 'Nichola'
Jul 25,2017
4 people found
this helpful
I have had the pleasure to be looked after an amazing team at number 1 letting during the 5years i have spent as a tenent. I couldnt of asked for more helpful, willing and considerate people to be looked after by. Tracey, Jodie, James ansd Hayley ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“My brother and I having been using Number 1 Lettings for ......”

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Jun 30,2017
Minithumbup
Tracey
Jodie
By: 'Russell'
Jun 30,2017
2 people found
this helpful
My brother and I having been using Number 1 Lettings for a few years now. They are excellent at keeping you up to date also great at vetting new tenants to make sure you get the best out of your property. Also their sister company Park ...
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Comment on agent fees
Great no problem value for money every time.
Was this helpful? Yes

“Ive used this company now for a fair few years.......”

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Jun 29,2017
Minithumbup
Jodie
Tracey
By: 'Levi'
Jun 29,2017
1 people found
this helpful
Ive used this company now for a fair few years.They have always been informative n gave me options to choose their contractors or use my own.They are very helpful and understanding with me because im away with work alot as im in the ...
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Comment on agent fees
Fair price
Was this helpful? Yes

“Recently let our property through James, really helpful and kept ......”

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Jun 27,2017
Minithumbup
By: 'Liz'
Jun 27,2017
1 people found
this helpful
Recently let our property through James, really helpful and kept me up to date, happy to sort out any issues. Would highly recommend. Thanks again James for all your help!...
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Comment on agent fees
Haven't increased over the 7 years we have used them so pleased
Was this helpful? Yes

“An efficient,hassle free letting agent. Take all the stress ......”

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Jun 27,2017
Minithumbup
Tracey
By: 'Mr'
Jun 27,2017
1 people found
this helpful
An efficient,hassle free letting agent. Take all the stress out of renting and do a thorough job of checking new tenants who apply. Highly recommended...
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Comment on agent fees
Good
Was this helpful? Yes

“Five stars for jodie and the team at pontefract always ......”

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Jun 26,2017
Minithumbup
Jodie
By: 'Neil'
Jun 26,2017
1 people found
this helpful
Five stars for jodie and the team at pontefract always polite and helpfull this is the first property I have rented out and all my questions have been answered,thanks...
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“I would just like say as a landlord I have ......”

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Jun 14,2017
Minithumbup
Jodie
By: 'PG'
Jun 14,2017
1 people found
this helpful
I would just like say as a landlord I have received a 5 star service from a 5 star company when letting my property. I would not hesitate recommending them and using them again!...
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Comment on agent fees
Good fees for what they offer!
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“Excellent customer service from James and all the team. Everything ......”

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Jun 13,2017
Minithumbup
By: 'GraynKaz'
Jun 13,2017
3 people found
this helpful
Excellent customer service from James and all the team. Everything ran smoothly, from advertising our property to rent, to handing the keys to our Tenants. Highly recommend and will use again in the future....
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Comment on agent fees
Fees reasonable
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“Poorest customer service we have ever had from an estate ......”

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Jun 07,2017
Minithumbdown
By: 'David'
Jun 07,2017
2 people found
this helpful
Poorest customer service we have ever had from an estate agent. Totally frustrating. We had to ring at least three times to register an interest in a property and no one from the agent called us back. We put a bid in for one property ...
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Comment on agent fees
No comment
Was this helpful? Yes
By: Tracey Brown
Jun 09, 2017
View all comments (1)
Hi David We are extremely upset as a company to hear your feedback and we do strive as you can see by our other reviews to give excellent service and pride ourselves on this. I think you have been unlucky with the 2 properties and the situations with both are a sheer coincidence. As you can appreciate the landlord’s circumstances can change and unfortunately the Landlord of the property you applied for decided to sell. As soon as we were aware of this change we updated yourselves. Regard ...

“Everyone at Number 1lettings have been so helpful I cannot ......”

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May 17,2017
Minithumbup
Jodie
Tracey
By: 'Conrad'
May 17,2017
3 people found
this helpful
Everyone at Number 1lettings have been so helpful I cannot praise them enough in the efforts they have put in to assist me in finding a new rental property. They are all a credit to the office. The survey only allows me to select two ...
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“Whilst i have singled out Jodie for praise here, the ......”

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May 17,2017
Minithumbup
Jodie
By: 'Simon'
May 17,2017
1 people found
this helpful
Whilst i have singled out Jodie for praise here, the whole branch have been provided me with a exceptional service and support during my tenancy, can't recommend them highly enough. Total professionals and great communication, a real credit to your company. Thank You...
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Comment on agent fees
Good
Was this helpful? Yes

“Top man. Explained how the service worked at my first ......”

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Apr 22,2017
Minithumbup
Dan
By: 'John'
Apr 22,2017
2 people found
this helpful
Top man. Explained how the service worked at my first interview and followed this up with a very informative and sociable chat in the branch prior to completion of the letting service. Excellent and personal service...
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Comment on agent fees
Fees were fair
Was this helpful? Yes

“I have used Number 1 Letting over the years for property ......”

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Mar 31,2017
Minithumbup
Tracey
Jodie
By: 'Andy'
Mar 31,2017
1 people found
this helpful
I have used Number 1 Letting over the years for property purchasing and property selling and also to aid in finding me the right Tennant's for my rental properties. What stands out is that I always feel they are as committed as I am to get ...
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Comment on agent fees
Acceptable fees
Was this helpful? Yes

“We used Number 1 Letting just over 2 years ago to find ......”

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Mar 30,2017
Minithumbup
Tracey
Hayley
By: 'Mr'
Mar 30,2017
1 people found
this helpful
We used Number 1 Letting just over 2 years ago to find us tenants on two properties that we had recently built. They were very efficient and kept us informed every step of the way with tenants viewing the properties. It did not take long to find 2 ...
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Comment on agent fees
Agents fees are good.
Was this helpful? Yes

“my first experience as a landlord was made easy by ......”

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Mar 29,2017
Minithumbup
Hayley
By: 'Steve'
Mar 29,2017
3 people found
this helpful
my first experience as a landlord was made easy by the efficient and friendly assistance given by all at Number 1. I cannot thank them enough for the help and advice that they gave me that allowed me to rent out my property quickly and hassle ...
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Comment on agent fees
The deal I got was probably the best available and I am more than satisfied. Great value for the service they offer.
Was this helpful? Yes

“I recently applied and got accepted for a rented property. ......”

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Mar 20,2017
Minithumbup
Tracey
By: 'Gary'
Mar 20,2017
1 people found
this helpful
I recently applied and got accepted for a rented property. From start to finish It was handled in the most professional way by Tracey and her staff at No 1 letting. After a short time everything was in order and I am now in my new ...
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Comment on agent fees
Good
Was this helpful? Yes

“James kept us Informed with all the viewings and any ......”

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Mar 02,2017
Minithumbup
By: 'SCAW'
Mar 02,2017
1 people found
this helpful
James kept us Informed with all the viewings and any applications they had. He was very helpful and gave us advice when we needed it. Nothing was too much trouble. Thank you...
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Comment on agent fees
The fees were very reasonable.
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“Very pleased with the service we have received and we ......”

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Jan 23,2017
Minithumbup
By: 'Mozza'
Jan 23,2017
2 people found
this helpful
Very pleased with the service we have received and we will use them again. We have used other letting agents in the town but they have not been as good as Number 1 Letting. James is very pleasant and approachable. Altogether an excellent service....
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Comment on agent fees
Value for money.
Was this helpful? Yes

“Number 1 letting of Pontefract West Yorkshire offer an excellent service ......”

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Jan 05,2017
Minithumbup
By: 'Simon'
Jan 05,2017
3 people found
this helpful
Number 1 letting of Pontefract West Yorkshire offer an excellent service with professional & friendly staff. I would highly recommend them to anyone looking to let or rent.....100% satisfied from the USA....
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“Jodie has been very helpful in sorting out many repair ......”

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Nov 30,2016
Minithumbup
Jodie
By: 'Niall'
Nov 30,2016
1 people found
this helpful
Jodie has been very helpful in sorting out many repair problems at my rented property, this included everything from cleaning, painting, carpets, roof repairs, damp, clearing rubbish and finding a new tenant. A great service, well done....
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Comment on agent fees
Good for this level of service
Was this helpful? Yes

“Received excellent service from this firm, particularly James who went ......”

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Sep 27,2016
Minithumbup
By: 'Lynn'
Sep 27,2016
2 people found
this helpful
Received excellent service from this firm, particularly James who went that extra mile to be polite and extremely helpful. The service Number 1 provided was certainly tailor made to our requirement and within 1hour of our property going on line it had several potential tenants and ...
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Comment on agent fees
Fees are something everybody has to pay for service provided. The fees were not extortionate and in my case worth every penny.
Was this helpful? Yes

“Tracey is an experienced professional who gives superb advice. Her ......”

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Aug 26,2016
Minithumbup
Tracey
By: 'Cate'
Aug 26,2016
0 people found
this helpful
Tracey is an experienced professional who gives superb advice. Her wealth of experience has given her an in depth knowledge on all matters & she shares this with her clients in a way that is easy to understand. She is usually accessible on the phone, but ...
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Comment on agent fees
Good
Was this helpful? Yes

“Extremely helpful and friendly. Excellent communication by both email and ......”

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Aug 08,2016
Minithumbup
Stacey
By: 'Deana'
Aug 08,2016
0 people found
this helpful
Extremely helpful and friendly. Excellent communication by both email and telephone. Queries and issues dealt with efficiently and in a timely manner. Great team!...
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Comment on agent fees
Received half price agent fees so very pleased with this offer.
Was this helpful? Yes

“A fabulous agency to deal with. Very professional, respectful and ......”

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Jul 12,2016
Minithumbup
Tracey
By: 'Claire'
Jul 12,2016
0 people found
this helpful
A fabulous agency to deal with. Very professional, respectful and efficient in all dealings as well as providing the personal touch....
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Staff picture Abbie
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Staff picture Stacey
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Staff picture Jodie
(28)
Staff picture Dan
(27)
Staff picture Gemma
Staff picture Hayley
(11)
Staff picture Paul
(5)
Staff picture Nicole
(3)
Staff picture Clair
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Staff picture Mandy
Staff picture Charlotte

Tenant Fees

TENANT FEES SCHEDULE

NEW ASSURED SHORTHOLD TENANCIES (ASTs) SIGNED ON OR AFTER 1ST JUNE 2019

Reservation Fee (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Bond (per tenancy. Rent under £50,000 per year)
Five weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.

Bond (per tenancy. Rent of £50,000 or over per year)
Six weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Company Lets
£480 (inc. VAT) application and referencing fee per a company let.


Number 1 Letting is part of the following schemes:
Client money protection scheme: Client Money Protection (CMP)
Redress scheme: The Property Ombudsman
Last updated at 06/06/2019, 1:40 PM by James
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance please email our Lettings Manager Tracey Brown at [email protected].
Last updated at 10:14 AM 20/06/2016 by allAgents

Awards won by Number 1 Letting

Regional Awards won by Number 1 Letting

Individual Branch Awards

Pontefract, WF8



Get in touch with

Number 1 Letting