Number 1 Letting
4.9/5, 233 reviews
97% recommended
96% lettings valuation accuracy
99% lettings fee satisfaction
Awarded LETTING AGENT OF THE YEAR 2016, 2017, 2018, 2019, 2020 & 2021 for customer experience! - Five of our staff have also been awarded GOLD, SILVER and BRONZE LETTING AGENTS OF THE YEAR 2017, 2018, 2019, 2020 & 2021! Here at Number 1 Letting we pride ourselves on the fact we do more than other letting agents, we are a dedicated local letting ... show more Awarded LETTING AGENT OF THE YEAR 2016, 2017, 2018, 2019, 2020 & 2021 for customer experience! - Five of our staff have also been awarded GOLD, SILVER and BRONZE LETTING AGENTS OF THE YEAR 2017, 2018, 2019, 2020 & 2021!

Here at Number 1 Letting we pride ourselves on the fact we do more than other letting agents, we are a dedicated local letting company with experienced staff that deal solely with lettings on a daily basis.

At Number 1 Letting we know every landlord is different with different needs and requirements. We can tailor make packages to suit you and your property, so that you are confident that your home or investment is in safe hands.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 96% 99% £350 £2,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
140 1 84 5 0 0 0 0 2 1
Areas covered
  • Pontefract
  • Castleford
  • Selby
  • Kippax
  • Goole
  • Sherburn In Elmet
Address

17-19 Cornmarket
Pontefract
West Yorkshire
WF8 1AN
01977 799333

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Lettings DPS
Latest Properties

No Properties

Images & Videos

“Saving my sanity...”

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Jul 17,2018
Minithumbup
Jodie
By: 'J'
Jul 17,2018
1 people found
this helpful
Number 1 have been superb over the last couple of years, especially the last six months when I've had to find a new tenant and have major work done to my rental property. Jodie in particular has been outstanding - she's dealt with everything efficiently and ...
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Comment on agent fees
Very reasonable for a high level of customer service.
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“Super Efficient...”

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Jul 07,2018
Minithumbup
Stacey
Jodie
By: 'John'
Jul 07,2018
1 people found
this helpful
My wife and I have just entered into our first buy to let property venture. No 1 was suggested to use by the estate agent. Their fees are nothing special and match other agents, however I doubt other agents meet their high standards of efficiency. The ...
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Comment on agent fees
On Par with others
Was this helpful? Yes

“Excellent...”

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Jul 05,2018
Minithumbup
Stacey
By: 'Lynn'
Jul 05,2018
0 people found
this helpful
ALL the staff were extremely helpful, polite , professional and knowledgeable about letting. I felt as always I was in good hands and looked after. Quality of service from start to finish excellent....
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Comment on agent fees
Fees tailored to needs how can that not be good
Was this helpful? Yes

“Good Team...”

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Jun 25,2018
Minithumbup
Stacey
By: 'Matod'
Jun 25,2018
0 people found
this helpful
I feel very comfortable with this team. They communicate regularly and do not pressure me into constantly reducing the rental price if the property does not rent out quickly. They have found me good tenants which is so important to anyone renting their property...
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Comment on agent fees
Fee is well priced
Was this helpful? Yes

“Great Service...”

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Jun 08,2018
Minithumbup
Tracey
Stacey
By: 'LJH'
Jun 08,2018
0 people found
this helpful
From initial contact through to getting the keys our experience was great. I would recommend to others no problem at all, thank you Tracey :-)...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Excellent service...”

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May 18,2018
Minithumbup
Stacey
By: 'Graham'
May 18,2018
1 people found
this helpful
Such a pleasant surprise. The team at Number 1 was so efficient and personable. I would strongly recommend you use them for your lettings. Really impressive things were: Whoever you ring up, they have your details and respond immediately: They don't push any tenant on you, ...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes

“Let By...”

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May 18,2018
Minithumbup
By: 'Mr'
May 18,2018
1 people found
this helpful
We had excellent service from initial contact to arranging for prospective applicants followed by viewing and final successful applicants all went very smoothly....
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Comment on agent fees
Very good value will use again in the future
Was this helpful? Yes

“peace of mind....”

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Apr 04,2018
Minithumbup
Dan
By: 'Trevor'
Apr 04,2018
1 people found
this helpful
Have two properties with no 1 letting and they really have been fantastic.They realy are on the ball with regards to inspections and always keep me informed on whats happening.A special thanks to Dan....
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Comment on agent fees
Agents fees are in line with everyone elses.
Was this helpful? Yes

“No 1 Letting...”

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Mar 23,2018
Minithumbup
Jodie
By: 'Keith'
Mar 23,2018
1 people found
this helpful
I have used No1 Letting on a number of occasions and at every step of the way have received excellent service.James and Jodie along with the rest of the staff have been friendly,helpful and professional.I would have no hesitation in recommending No1 ...
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Comment on agent fees
Reasonable charge for the service provided
Was this helpful? Yes

“Rentals...”

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Mar 15,2018
Minithumbup
Abbie
By: 'Tee'
Mar 15,2018
5 people found
this helpful
From start to finish the experience was easy and very simple due to the experience of the staff, invloved, really happy to be renting from number 1 lettings, very friendly and helpfull, exellent experience so far, hopefully longterm let....
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Comment on agent fees
Agents fees were good, low rate
Was this helpful? Yes

“Park Row (Goole) put me in touch with No1 lettings ......”

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Mar 14,2018
Minithumbup
Abbie
By: 'Mr'
Mar 14,2018
5 people found
this helpful
Park Row (Goole) put me in touch with No1 lettings after I asked if they offered a letting service. Spoke to James on my 1st call & he wasted no time in trying to find me a new Tennant & clearly explained what they would do for ...
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Comment on agent fees
Good
Was this helpful? Yes

“Jodie was very helpful throughout our tenancy of 2.5 years, and ......”

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Feb 19,2018
Minithumbup
Jodie
Tracey
By: 'Barwick'
Feb 19,2018
1 people found
this helpful
Jodie was very helpful throughout our tenancy of 2.5 years, and was always available for help or support in any matters raised. NO 1 Lettings in general have great staff, very professional, always attentive, and we would have no hesitation in recommending them for a professional lettings ...
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Comment on agent fees
More reasonable than other lettings agents, however all are too much!
Was this helpful? Yes

“I have been absolutely delighted with the service of Number 1 ......”

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Feb 02,2018
Minithumbup
Stacey
By: 'TDD'
Feb 02,2018
5 people found
this helpful
I have been absolutely delighted with the service of Number 1 Lettings. Whilst James and Stacey have been most involved, I am sure that the whole team are equally as professional, efficient, supportive and friendly. Every aspect of my property being let has been managed with ...
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Was this helpful? Yes

“After years of using a well known big corporate, I ......”

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Feb 02,2018
Minithumbup
Tracey
Jodie
By: 'Hayley'
Feb 02,2018
1 people found
this helpful
After years of using a well known big corporate, I have swapped to Number 1 Letting and have been delighted with the service, Jodie and Tracey have been outstanding as have the rest of the team, everyone seems to really care about my needs as a ...
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Comment on agent fees
Fees are very reasonable and well worth the money
Was this helpful? Yes

“This is my third property with Number 1. They are very ......”

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Feb 01,2018
Minithumbup
Stacey
By: 'JR'
Feb 01,2018
2 people found
this helpful
This is my third property with Number 1. They are very professional and proactive. I completed the sale on Friday and James had a viewing booked in for the following Monday. They actually found me a tenant within a week. I have bought, refurbished and let ...
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Comment on agent fees
Fees are reasonable and have not increased since I started using them 4 years ago.
Was this helpful? Yes

“A really professional and A* service. James and Stacey kept ......”

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Jan 30,2018
Minithumbup
By: 'Kat'
Jan 30,2018
2 people found
this helpful
A really professional and A* service. James and Stacey kept me involved each step of the way, from taking photos of my property, advertising, finding tenants, right through to the tenants moving in. Being a "new" landlord, I had a number of queries that were ...
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Comment on agent fees
Great - You don't pay a finders fee unless they actually find you a tenant and the managed fee is very reasonable.
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“i am currently travelling in Asia & No.1 Letting are managing ......”

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Jan 24,2018
Minithumbup
By: 'Nick'
Jan 24,2018
2 people found
this helpful
i am currently travelling in Asia & No.1 Letting are managing my property for me. In the 7 months i have been away, the tenants have had a few issues - from shower leaks & gas boiler - to fence blowing down & even car accidentally crashing into the ...
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Comment on agent fees
in my personal opinion - the fees are good value for money
Was this helpful? Yes

“We are Really pleased with number 1 letting service. They found ......”

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Jan 24,2018
Minithumbup
By: 'Jo'
Jan 24,2018
0 people found
this helpful
We are Really pleased with number 1 letting service. They found a Tennant quickly and made the whole process run really smooth. Thank you to the whole team for your helpful and efficient service....
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“No 1 letting were excellent in the service they provided, James ......”

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Jan 12,2018
Minithumbup
By: 'Mark'
Jan 12,2018
0 people found
this helpful
No 1 letting were excellent in the service they provided, James was very efficient and did everything I asked of him. Made the tenant find very smooth and hassle free!!...
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Comment on agent fees
Good fees
Was this helpful? Yes

“Number 1 Letting offers a really professional and courteous service. As ......”

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Jan 09,2018
Minithumbup
By: 'James'
Jan 09,2018
3 people found
this helpful
Number 1 Letting offers a really professional and courteous service. As an expat landlord, I rely on the agent to ensure the entire process of letting a property is as smooth as possible. I'm pleased to report Number 1 Letting found me a tenant quickly, ironed out ...
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Comment on agent fees
The fees are very reasonable (10% plus VAT) - especially when you consider the high level of service.
Was this helpful? Yes

“I've just moved into my new house and I love ......”

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Jan 09,2018
Minithumbup
Abbie
By: 'Martin'
Jan 09,2018
3 people found
this helpful
I've just moved into my new house and I love it! The process from initially booking in the viewing, to then moving in has been so easy! All the staff i've spoken to have been so kind and helpful! I love it here and can't ...
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Comment on agent fees
Very good
Was this helpful? Yes

“I recently applied and moved into a rented property. I ......”

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Jan 09,2018
Minithumbup
Abbie
By: 'Casey'
Jan 09,2018
2 people found
this helpful
I recently applied and moved into a rented property. I have been renting in the area for years with all different agents but the first time with number 1 letting. From start to finish the process has been one of the best. All the staff have ...
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Comment on agent fees
Very reasonable no complaints.
Was this helpful? Yes

“Having used your services for a few times now I ......”

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Dec 28,2017
Minithumbup
Stacey
By: 'Tom'
Dec 28,2017
1 people found
this helpful
Having used your services for a few times now I can only say impressed I am with the service and attention which is provided. Living some way away from the property I do need to have complete trust in the agents. Needless to say you ...
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Comment on agent fees
I have no objection to the fee charged, this is certainly earned.
Was this helpful? Yes

“Having used No 1 letting for a number of years now ......”

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Nov 30,2017
Minithumbup
By: 'Andy'
Nov 30,2017
1 people found
this helpful
Having used No 1 letting for a number of years now because I have never had any issues, have had no reason to post anything negative about this company. This on reflection is probably unfair as with a lot of people,me included we are too ...
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Comment on agent fees
The fees are fair and reflect the work involved in the management of properties and as you would expect the more properties you have the more competitive price you get ,don't begrudge someone making profit judge them on what you get in return
Was this helpful? Yes

“Enquired about letting my house out at ParkRow Estate Agents ......”

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Nov 29,2017
Minithumbup
By: 'Vincent'
Nov 29,2017
2 people found
this helpful
Enquired about letting my house out at ParkRow Estate Agents on a Sunday which was a pleasant surprise to start. A prompt phone call early the next day, since then been impressed, dealt with everything quickly and efficiently, also quick to respond to any queries ...
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Comment on agent fees
Being my first time letting a property out I can't comment really on the price, but seems reasonable to me for the service I have been given
Was this helpful? Yes

“Contacted Number 1 lettings as I needed to set up a ......”

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Nov 23,2017
Minithumbup
By: 'Don'
Nov 23,2017
1 people found
this helpful
Contacted Number 1 lettings as I needed to set up a new Tenancy Agreement together with an updated inventory. Everything went very smoothly from start to finish and was entirely happy with the service and cost....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes

“Have used this firm now several times and would not ......”

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Nov 22,2017
Minithumbup
Stacey
By: 'Lynn'
Nov 22,2017
1 people found
this helpful
Have used this firm now several times and would not consider using anyone else. I have always received a first class service tailored to my needs. The staff are always polite, understanding and willing to go that extra mile to make sure I am well ...
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Comment on agent fees
Reasonable and tailored to individual requirements.
Was this helpful? Yes

“This is our first time letting and I couldn't of ......”

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Nov 15,2017
Minithumbup
By: 'Ellie'
Nov 15,2017
1 people found
this helpful
This is our first time letting and I couldn't of asked for anyone better to of helped us. Emily was and is fantastic,she understands if I have a problem and will always work round me and my little boy! I would highly recommend Emily ...
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Comment on agent fees
Very good
Was this helpful? Yes

“What a great bunch of young people to do business ......”

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Oct 19,2017
Minithumbup
By: 'Gloria'
Oct 19,2017
0 people found
this helpful
What a great bunch of young people to do business with,so helpful and efficient.Quick response when contacting them and all are well informed.Having let property for many years, its good to find such a company.Keep up the good work!...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Fantastic support and guidance from start to finish with letting ......”

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Oct 12,2017
Minithumbup
Stacey
By: 'Ian'
Oct 12,2017
2 people found
this helpful
Fantastic support and guidance from start to finish with letting my property. Cannot be faulted. Switched from another well known local agent and so glad I did. It's unfair to only be able to mention two members of staff. Equally deserving are Emily Tennant and ...
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Tenant Fees

TENANT FEES SCHEDULE

NEW ASSURED SHORTHOLD TENANCIES (ASTs) SIGNED ON OR AFTER 1ST JUNE 2019

Reservation Fee (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Bond (per tenancy. Rent under £50,000 per year)
Five weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.

Bond (per tenancy. Rent of £50,000 or over per year)
Six weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Company Lets
£480 (inc. VAT) application and referencing fee per a company let.


Number 1 Letting is part of the following schemes:
Client money protection scheme: Client Money Protection (CMP)
Redress scheme: The Property Ombudsman
Last updated at 06/06/2019, 1:40 PM by James
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance please email our Lettings Manager Tracey Brown at [email protected].
Last updated at 10:14 AM 20/06/2016 by allAgents

Awards won by Number 1 Letting

Regional Awards won by Number 1 Letting

Individual Branch Awards

Pontefract, WF8



Get in touch with

Number 1 Letting