Number 1 Letting
4.9/5, 232 reviews
97% recommended
96% lettings valuation accuracy
99% lettings fee satisfaction
Awarded LETTING AGENT OF THE YEAR 2016, 2017, 2018, 2019, 2020 & 2021 for customer experience! - Five of our staff have also been awarded GOLD, SILVER and BRONZE LETTING AGENTS OF THE YEAR 2017, 2018, 2019, 2020 & 2021! Here at Number 1 Letting we pride ourselves on the fact we do more than other letting agents, we are a dedicated local letting ... show more Awarded LETTING AGENT OF THE YEAR 2016, 2017, 2018, 2019, 2020 & 2021 for customer experience! - Five of our staff have also been awarded GOLD, SILVER and BRONZE LETTING AGENTS OF THE YEAR 2017, 2018, 2019, 2020 & 2021!

Here at Number 1 Letting we pride ourselves on the fact we do more than other letting agents, we are a dedicated local letting company with experienced staff that deal solely with lettings on a daily basis.

At Number 1 Letting we know every landlord is different with different needs and requirements. We can tailor make packages to suit you and your property, so that you are confident that your home or investment is in safe hands.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 96% 99% £350 £2,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
139 1 84 5 0 0 0 0 2 1
Areas covered
  • Pontefract
  • Castleford
  • Selby
  • Kippax
  • Goole
  • Sherburn In Elmet
Address

17-19 Cornmarket
Pontefract
West Yorkshire
WF8 1AN
01977 799333

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Lettings DPS
Latest Properties

No Properties

Images & Videos

“Fantastic Service!!...”

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Apr 18,2019
Minithumbup
Tracey
By: 'Adrian'
Apr 18,2019
0 people found
this helpful
I contacted Tracey at Number 1 Letting as I was in need of a new office to rent. Tracey listened to all my requirements and gave me several options that fit the bill. I've got to say I'm highly delighted with the office and the service ...
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“Excellent, professional customer service....”

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Apr 16,2019
Minithumbup
Jodie
By: 'Alison'
Apr 16,2019
1 people found
this helpful
Jodie dealt with and resolved a difficult and unnecessary situation caused by some troublesome tenants. She took ownership of the problem through to completion and went above and beyond to keep all parties happy. I can't thank Jodie enough for the service provided....
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Good
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“Professional to the core. Get it done people!...”

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Apr 12,2019
Minithumbup
Jodie
By: 'Nile'
Apr 12,2019
1 people found
this helpful
The guys at number 1 lettings are amazing there literally no words to describe their professionalism and ability to deliver! I am so grateful for your assistance....
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Comment on agent fees
Great!
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“Fantastic Service, Knowledgeable Staff...”

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Apr 10,2019
Minithumbup
Stacey
By: 'Tom'
Apr 10,2019
1 people found
this helpful
James & Stacey at Number 1 Letting went above and beyond to ensure that letting out our first house was a success. James from the beginning set out clear communication paths that were directly suited our availability, he knew the best times to contact us meaning that ...
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Comment on agent fees
Great - Clear fees.
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“Highly recommend...”

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Apr 10,2019
Minithumbup
Stacey
By: 'Natalie'
Apr 10,2019
0 people found
this helpful
I rented my house out for the first time with the assistance of James and Stacey. They were both really helpful and made the process as easy as possible. Would definitely recommend number 1 letting thanks to them!...
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Comment on agent fees
Good
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“Brilliant!!...”

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Jan 22,2019
Minithumbup
Tracey
By: 'Fiona'
Jan 22,2019
1 people found
this helpful
We had a really difficult move to do, relocating from North Wales to Selby, over the Christmas period with 4 boys. Tracey was absolutely great, keeping us updated all the time and she left absolutely nothing to chance. Everything was done on time, properly and with ...
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“Amazing and so helpful...”

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Jan 03,2019
Minithumbup
By: 'Bethany'
Jan 03,2019
2 people found
this helpful
i found the property , then with the help of james had a viewing and within 10 days had moved in. Extremely helpful and very quick turn around. He resolved any issues immediately and any queries i raised were dealt with promptly. Very professional and made the ...
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Comment on agent fees
fair and honest and not expensive
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“Excellent...”

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Dec 03,2018
Minithumbup
By: 'Excellent'
Dec 03,2018
2 people found
this helpful
We finally reached breaking point with Reeds Rains and contacted Number 1 Letting. Wow what a difference - professional, efficient, even replying to emails and calls. James has been fabulous from day one despite lack of information and help from Reeds Rains. He has always kept ...
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Comment on agent fees
Excellent - honest, upfront with no hidden surprises
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“Always on the ball!...”

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Dec 03,2018
Minithumbup
By: 'Ryan'
Dec 03,2018
1 people found
this helpful
Tony is a great asset to Number 1 Letting. He's always keeping me updated with issues that I've reported and ensures that I'm in full understanding of what's going on. The previous person who dealt with all the maintenance stuff didn't make me feel comfortable when ...
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Comment on agent fees
NA
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“Amazing. Helpful. Friendly....”

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Nov 30,2018
Minithumbup
Dan
By: 'Michael'
Nov 30,2018
1 people found
this helpful
I was only a tenant with this company for 6 months but they are by far the best one I found over the years. Bond received back quickly and fairly. i need some repair work doing well for sale in the property and it was taken ...
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Comment on agent fees
Good
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“Tony Baker (maintenence team)...”

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Nov 30,2018
Minithumbup
By: 'Sue'
Nov 30,2018
1 people found
this helpful
Tony has provided me with a fantastic service with varies maintenance issues within the house I rent. Tony is polite and gets on with the job right away, ensuring I am kept up to date with any progress....
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Comment on agent fees
I would most certainly recommend Tony to solve any maintenance issues. My house is full managed and the fees are competitive with other agencies.
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“Outstanding...”

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Nov 22,2018
Minithumbup
Abbie
By: 'New'
Nov 22,2018
4 people found
this helpful
Amazing service Speedy completion Pleasure to have as an agent Very efficient 10/10 Would highly recommend Outstanding Proactive Passionate...
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Comment on agent fees
Great
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“Excellent service from James at No 1 Letting. He was very professional and organised. Thank you....”

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Nov 19,2018
Minithumbup
By: 'Theaker'
Nov 19,2018
0 people found
this helpful
i consider myself lucky to have James Setterington to deal with the tenancy, he was very professional and organised. Thank you very much indeed....
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Comment on agent fees
Fine
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“No 1 service...”

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Nov 06,2018
Minithumbup
Hayley
By: 'Simon'
Nov 06,2018
1 people found
this helpful
Great service & backup for several years now, always informative about the market and very good at choosing the best tenants........
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Comment on agent fees
Reasonable fees
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“Excellent......”

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Oct 22,2018
Minithumbup
By: 'Mark'
Oct 22,2018
0 people found
this helpful
James and the team once again provided excellent service for my tenant find. Always very helpful and nothing is too much trouble for James, always prepared to do that bit more to provide a first class service... thanks again!!!...
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Comment on agent fees
Good
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“Dan the Man!...”

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Oct 19,2018
Minithumbup
Dan
Tracey
By: 'Kulsum'
Oct 19,2018
1 people found
this helpful
Dan has been a great help with helping us rent our properties in the area, always willing to go the extra mile. All the staff are very friendly and helpful highly recommend...
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Comment on agent fees
Good
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“Brilliant letting agent/ agency...”

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Oct 16,2018
Minithumbup
Stacey
Hayley
By: 'Valerie'
Oct 16,2018
0 people found
this helpful
I would Highly recommend Number 1 letting agent for landlords.I have recently let my property with them and they are a very efficient team. From start to finish everyone I have dealt with have been absolutely brilliant . The service has been fast and the communication ...
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Comment on agent fees
The fees have been good
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“Amazing!...”

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Sep 17,2018
Minithumbup
Stacey
By: 'Sophie'
Sep 17,2018
0 people found
this helpful
Stacey and Emily are absolute stars, cant thank them enough for the constant updates and being patient when i pestered them day in day out! I highly recommend them. Thankyou for helping us find our new home!!!...
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“Excellent service over the yesrs...”

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Sep 17,2018
Minithumbup
Jodie
By: 'Glenn'
Sep 17,2018
0 people found
this helpful
Number One Lettings have managed our property over many years. Jodie has been proffesional in all aspects of property management. Even right to the end as we were selling the property. She pursued a bond for us with a great result to cover costs incurred ...
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Comment on agent fees
Reasonable fees. Competitive locally.
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“Lettings...”

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Sep 06,2018
Minithumbup
By: 'Helen'
Sep 06,2018
2 people found
this helpful
Number 1 manage a number of rental properties for us and have provided excellent service. We have used a number of agents to find tenants and then manage the properties and Number 1 have proved themselves to be the best so far. The entire team are always ...
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“Efficient, Friendly and helpful...”

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Aug 30,2018
Minithumbup
Tracey
By: 'Steph'
Aug 30,2018
2 people found
this helpful
We were fortunate enough to be pointed in the direction of Number 1 Lettings to market our nine properties. From the very beginning, we found Tracey and James to be extremely helpful, professional and friendly. The team fully manage the properties on our behalf and they ...
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Comment on agent fees
Good
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“Old Fashion Respect...”

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Aug 28,2018
Minithumbup
Dan
By: 'Martin'
Aug 28,2018
1 people found
this helpful
Just finish renting a property via Dan and the team, from start to finish I have received excellent support making the process seamless, some real old fashion values with out the pomp....
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Comment on agent fees
Acceptable
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“We have recently transferred our properties for No1 to manage from another agent. We found the transfer process to be efficient an hassle free....”

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Aug 18,2018
Minithumbup
Jodie
Hayley
By: 'Ben'
Aug 18,2018
1 people found
this helpful
The team at number 1 made our property management transfer process look easy. This was achieved quickly and with minimum input from us the landlord. We are plesently surprised with the high level of customer service received this far. I'm sure it will continue....
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Comment on agent fees
Fees good
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“Brilliant service, every time, guaranteed...”

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Aug 17,2018
Minithumbup
Stacey
By: 'TraceyBee'
Aug 17,2018
2 people found
this helpful
I have consistently received a TOP CLASS, A-rated service from No1Letting over the past 4 years. They provide a service that is second to none. James, my usual contact, is super. He is unreservedly helpful, he is always prompt at responding to my requests for ...
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Comment on agent fees
I feel that these are very reasonable and market-competitive. I feel they are value for money (i would not have stayed with them for so long otherwise!)
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“Brilliant service, every time, guaranteed...”

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Aug 17,2018
Minithumbup
Stacey
By: 'TraceyBee'
Aug 17,2018
2 people found
this helpful
I have consistently received a TOP CLASS, A-rated service from No1Letting over the past 4 years. They provide a service that is second to none. James, my usual contact, is super. He is unreservedly helpful, he is always prompt at responding to my requests for ...
read full review
Comment on agent fees
I feel that these are very reasonable and market-competitive. I feel they are value for money (i would not have stayed with them for so long otherwise!)
Was this helpful? Yes

“First Class Service!...”

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Aug 01,2018
Minithumbup
By: 'Teresa'
Aug 01,2018
3 people found
this helpful
This was the first time I have ever let a property and really was not sure of the process and was a little nervous as did not really know what to do. However, from my initial contact with No 1 lettings their service has been first ...
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Comment on agent fees
The fees are on a par with other agencies but their service makes them stand out from the rest!
Was this helpful? Yes

“Excellent...”

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Jul 28,2018
Minithumbup
Dan
By: 'Karen'
Jul 28,2018
3 people found
this helpful
Friendly, polite and helpful. Very professional and positive attitude. Nothing too much trouble. Excellent customer service from all branch staff. Dan is an asset to the company and i would highly recommend him to any Landlord/Landlady looking to find new Tenants or thinking of ...
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Comment on agent fees
Fees are reasonable for the service provided
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“Awesome...”

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Jul 18,2018
Minithumbup
Tracey
By: 'Adam'
Jul 18,2018
2 people found
this helpful
Everyone at Number 1 has been awesome during my tenancy with them... Jodie, Hayley and Abbie always answering my questions, Cath sorting out any maintenance issues. Dan pops up every 6 months making sure I keep my fees up to date! Tracey and James took on the ...
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Comment on agent fees
A necessary evil
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“Great Support...”

Share on :
Jul 17,2018
Minithumbup
Tracey
By: 'mark'
Jul 17,2018
0 people found
this helpful
Fantastic after care support from Tracey in mediating and encouraging landlord to return deposit when I was getting nowhere. Tracey kept me updated and close to this even though I was no longer a future customer. Great support!...
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“Saving my sanity...”

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Jul 17,2018
Minithumbup
Jodie
By: 'J'
Jul 17,2018
1 people found
this helpful
Number 1 have been superb over the last couple of years, especially the last six months when I've had to find a new tenant and have major work done to my rental property. Jodie in particular has been outstanding - she's dealt with everything efficiently and ...
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Comment on agent fees
Very reasonable for a high level of customer service.
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Staff picture Abbie
(61)
Staff picture Tracey
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Staff picture Stacey
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Staff picture Jodie
(28)
Staff picture Dan
(27)
Staff picture Gemma
Staff picture Hayley
(11)
Staff picture Paul
(5)
Staff picture Nicole
(3)
Staff picture Clair
Staff picture Sue
(0)
Staff picture Katherine
(0)
Staff picture John
(0)
Staff picture Mandy
Staff picture Charlotte

Tenant Fees

TENANT FEES SCHEDULE

NEW ASSURED SHORTHOLD TENANCIES (ASTs) SIGNED ON OR AFTER 1ST JUNE 2019

Reservation Fee (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Bond (per tenancy. Rent under £50,000 per year)
Five weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.

Bond (per tenancy. Rent of £50,000 or over per year)
Six weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Company Lets
£480 (inc. VAT) application and referencing fee per a company let.


Number 1 Letting is part of the following schemes:
Client money protection scheme: Client Money Protection (CMP)
Redress scheme: The Property Ombudsman
Last updated at 06/06/2019, 1:40 PM by James
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance please email our Lettings Manager Tracey Brown at [email protected].
Last updated at 10:14 AM 20/06/2016 by allAgents

Awards won by Number 1 Letting

Regional Awards won by Number 1 Letting

Individual Branch Awards

Pontefract, WF8



Get in touch with

Number 1 Letting