Number 1 Letting
4.9/5, 232 reviews
97% recommended
96% lettings valuation accuracy
99% lettings fee satisfaction
Awarded LETTING AGENT OF THE YEAR 2016, 2017, 2018, 2019, 2020 & 2021 for customer experience! - Five of our staff have also been awarded GOLD, SILVER and BRONZE LETTING AGENTS OF THE YEAR 2017, 2018, 2019, 2020 & 2021! Here at Number 1 Letting we pride ourselves on the fact we do more than other letting agents, we are a dedicated local letting ... show more Awarded LETTING AGENT OF THE YEAR 2016, 2017, 2018, 2019, 2020 & 2021 for customer experience! - Five of our staff have also been awarded GOLD, SILVER and BRONZE LETTING AGENTS OF THE YEAR 2017, 2018, 2019, 2020 & 2021!

Here at Number 1 Letting we pride ourselves on the fact we do more than other letting agents, we are a dedicated local letting company with experienced staff that deal solely with lettings on a daily basis.

At Number 1 Letting we know every landlord is different with different needs and requirements. We can tailor make packages to suit you and your property, so that you are confident that your home or investment is in safe hands.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 96% 99% £350 £2,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
139 1 84 5 0 0 0 0 2 1
Areas covered
  • Pontefract
  • Castleford
  • Selby
  • Kippax
  • Goole
  • Sherburn In Elmet
Address

17-19 Cornmarket
Pontefract
West Yorkshire
WF8 1AN
01977 799333

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Lettings DPS
Latest Properties

No Properties

Images & Videos

“Incredibly polite, helpful and consistent! Ha......”

Share on :
Jun 19,2020
Minithumbup
Abbie
By: 'BENJAMIN'
Jun 19,2020
6 people found
this helpful
Incredibly polite, helpful and consistent! Had no issues and Abbie has been great throughout the whole application and helped move things along quickly, thinking outside the box to speed up the process....
read full review
Was this helpful? Yes
By: Paul Singleton
Jun 19, 2020
View all comments (1)
Abbie is a great member of the team but ultimately it’s teamwork that gets us the results. It helps that we are a ‘dedicated letting company’ and not an estate agent that does letting ‘also’. We can focus purely on lettings without distraction. Thanks for the great review. ...

“Abbie deals with most aspects of the properti......”

Share on :
Jun 19,2020
Minithumbup
Abbie
By: 'Elaine'
Jun 19,2020
5 people found
this helpful
Abbie deals with most aspects of the properties I let . She is so lovely on the telephone , always helpful and professional with whatever I need her to deal with . If she says she will do something she does it straight away and always gets back ...
read full review
Was this helpful? Yes
By: Paul Singleton
Jun 19, 2020
View all comments (1)
Abbie will be delighted with your comments! It’s comments like this that make the job worthwhile! All The Best from the Number 1 Letting Team! ...

“Abbie was very professional and helpful at al......”

Share on :
Jun 19,2020
Minithumbup
Abbie
By: 'Jo'
Jun 19,2020
6 people found
this helpful
Abbie was very professional and helpful at all times and made the process easy. I would reccomend using No1 Lettings and Abbie is a credit to the company! Well done and thank you. Jo Waller....
read full review
Was this helpful? Yes
By: Paul Singleton
Jun 19, 2020
View all comments (1)
Hi Jo, many thanks for your review. It’s great to hear that you’re happy with what we do and Abbie was delighted that you named her personally in your review. All the best from The Number 1 Team. ...

“Abbie was amazing. So caring and polite. Made......”

Share on :
Jun 11,2020
Minithumbup
Abbie
By: 'Megan'
Jun 11,2020
5 people found
this helpful
Abbie was amazing. So caring and polite. Made everything so easy and straight forward even in the circumstances. Thankyou xx...
read full review
Was this helpful? Yes
By: Paul Singleton
Jun 19, 2020
View all comments (1)
Abbie always strives to do her best, she’s an asset to the company. Thanks for taking time to post your review and all the best from the Number 1 Team. ...

“Abbie made the whole process very easy, espec......”

Share on :
May 13,2020
Minithumbup
Abbie
By: 'Chris'
May 13,2020
6 people found
this helpful
Abbie made the whole process very easy, especially under the current circumstances. Always there to answer any questions I had. A massive thank you....
read full review
Was this helpful? Yes

“...”

Share on :
May 07,2020
Minithumbup
Abbie
By: 'Sally'
May 07,2020
6 people found
this helpful
"Amazing" from start to finish, always on end of phone if I had any worries, put my mind at ease, nothing seemed to much, I'm so greatful to abbie for going above and beyond in difficult hard times, we love our new home...thanks again ...
read full review
Was this helpful? Yes
By: Paul Singleton
Jun 19, 2020
View all comments (1)
We love a Happy Ending. Glad to hear you were happy with our service and Abbie was thrilled with your comments. Thank you so much. The Number 1 Team. ...

“Excellent service as always and James has rea......”

Share on :
May 06,2020
Minithumbup
Hayley
By: 'Clare'
May 06,2020
3 people found
this helpful
Excellent service as always and James has really been helpful in these difficult times. Hayley sorted my payment very quickly. I would absolutely recommend Number 1 Letting....
read full review
Was this helpful? Yes
By: Paul Singleton
Jun 19, 2020
View all comments (1)
James and Hayley have both been with us a long time and they’re both excellent at what they do. Thank you so much for your post and all the best from the Number 1 Team! ...

“Absolutely outstanding service...”

Share on :
May 04,2020
Minithumbup
Abbie
Tracey
By: 'George'
May 04,2020
6 people found
this helpful
Absolutely outstanding service, very professional throughout all stages, and very customer focused, making it so easy to get everything done!...
read full review
Was this helpful? Yes
By: Paul Singleton
Jun 19, 2020
View all comments (1)
We are very customer focused because without customers we are nothing! Thank you for reviewing us and all the best from the team! ...

“Fabulous and sorted my issue within the hour ......”

Share on :
Apr 30,2020
Minithumbup
Abbie
By: 'jodi'
Apr 30,2020
4 people found
this helpful
Fabulous and sorted my issue within the hour of an emergency new door lock. She let me know of what was happening sorted it so promptly and such a great service from both herself landlord and locksmith I would give more than five stars of ...
read full review
Was this helpful? Yes
By: Paul Singleton
Jun 19, 2020
View all comments (1)
We have a first class team at Number 1 Letting and we strive to be efficient. The whole team are based in Pontefract and because we are local we have a team of local tradesmen that we trust to carry out repairs promptly. Thank you so much for your review and we are so happy that you appreciate our efforts! All the very best! ...

“Everything efficient, clear and very well org......”

Share on :
Apr 26,2020
Minithumbup
By: 'Jaye'
Apr 26,2020
3 people found
this helpful
Everything efficient, clear and very well organised. Communication great with friendly helpful service provided from James throughout, under different and challenging circumstances. Many thanks James...
read full review
Was this helpful? Yes
By: Paul Singleton
Jun 19, 2020
View all comments (1)
James is very well organised and this makes him very efficient. Great comments, much appreciated from us all at the Number 1 Team! ...

“Very quick and polite......”

Share on :
Apr 25,2020
Minithumbup
Abbie
By: 'Ms'
Apr 25,2020
5 people found
this helpful
Very quick and efficient remained professional at all stages was thorough with paperwork and the whole transition was calm. Very understanding of individual needs of my household...
read full review
Was this helpful? Yes
By: Paul Singleton
Jun 19, 2020
View all comments (1)
Abbie is a good listener which helps her to react to customer needs and provide a first class service. Thank you for posting such a lovely review and all the best from the team! ...

“From the start to the very end! Amazing!...”

Share on :
Apr 20,2020
Minithumbup
Abbie
By: 'Oliver'
Apr 20,2020
5 people found
this helpful
From the start of the House viewing to the final paperwork signature, Abbie helped with everything. Making sure that we was okay with the paperwork. Being understanding with somebody who didn't like to speak on the phone due to different reasons so made it easier ...
read full review
Was this helpful? Yes

“I switched to Number1 after years with a diff......”

Share on :
Feb 08,2020
Minithumbup
Tracey
By: 'jonathan'
Feb 08,2020
1 people found
this helpful
I switched to Number1 after years with a different local agency, and wished I had changed a long time ago! I'm very impressed with the level of service and communication from all the team that I've interacted with (James, Tracey, Emily, Hayley and Dan, that ...
read full review
Was this helpful? Yes

“Super helpful staff that are really friendly.......”

Share on :
Dec 08,2019
Minithumbup
Abbie
By: 'Rachael'
Dec 08,2019
5 people found
this helpful
Super helpful staff that are really friendly. They helped me to sort out my letting efficiently and turned it around quickly. I love my new place!...
read full review
Was this helpful? Yes

“We are first time landlords and had no idea w......”

Share on :
Dec 06,2019
Minithumbup
By: 'Laura'
Dec 06,2019
3 people found
this helpful
We are first time landlords and had no idea where to start. This is where James came in and took over and took all of the stress away. James has always been very efficient and nothing is ever too much trouble for him. He always ...
read full review
Was this helpful? Yes

“Fantastic service from Abbie & James. They bo......”

Share on :
Dec 03,2019
Minithumbup
Abbie
By: 'Graham'
Dec 03,2019
6 people found
this helpful
Fantastic service from Abbie & James. They both did a fantastic job in helping me find somewhere to live and they both were able to work super fast...
read full review
Was this helpful? Yes

“Tracey and the team have been wonderful and s......”

Share on :
Sep 27,2019
Minithumbup
Tracey
By: 'Georgina'
Sep 27,2019
2 people found
this helpful
Tracey and the team have been wonderful and so helpful in getting me and my family settled. Thank you. We've not always had the best of luck with the landlords but the team go above and beyond to stand by us and ensure all proceedings ...
read full review
Was this helpful? Yes

“Thank you Abbie...”

Share on :
Sep 20,2019
Minithumbup
Abbie
Stacey
By: 'Simon'
Sep 20,2019
5 people found
this helpful
Whilst searching for a property, No 1 Lettings offered everything we wanted. We had some challenging circumstances but Abbie was amazing. She listened, understood, reassured us and helped us through the process successfully with the help of her colleagues. We could not have asked for better ...
read full review
Was this helpful? Yes

“Myself and my partner found the perfect home ......”

Share on :
Aug 09,2019
Minithumbup
By: 'Josh'
Aug 09,2019
0 people found
this helpful
Myself and my partner found the perfect home and James the staff member was absolutely amazing he ensured everything went smoothly for us he helped us every step of the way all the staff was friendly pleasant and helpful. I highly recommend number 1 letting I ...
read full review
Was this helpful? Yes

“Fantastic service...”

Share on :
Aug 06,2019
Minithumbup
Abbie
By: 'Lucy'
Aug 06,2019
4 people found
this helpful
Abi was extremely helpful and friendly every step of the way and really made what would normally be a stressful situation, comfortable, easy, fast and exciting. The enthusiasm and love she has for her job really shows. She's fantastic!...
read full review
Was this helpful? Yes

“James, Tracey and the team are a very profess......”

Share on :
Jul 20,2019
Minithumbup
Tracey
By: 'Jamie'
Jul 20,2019
2 people found
this helpful
James, Tracey and the team are a very professional, straightforward and efficient outfit. Highly recommended as the best letting agent I have used....
read full review
Was this helpful? Yes

“Absolutely first class service from James and......”

Share on :
Jul 19,2019
Minithumbup
Stacey
By: 'Julie'
Jul 19,2019
2 people found
this helpful
Absolutely first class service from James and all the team from start to finish. Would definitely recommend and use in the future....
read full review
Was this helpful? Yes

“Excellent reliable reassuring service. My wif......”

Share on :
Jul 01,2019
Minithumbup
Tracey
By: 'Stuart'
Jul 01,2019
2 people found
this helpful
Excellent reliable reassuring service. My wife and I have been using Number1Letting for several years for our very small property portfolio. All the staff are professional, knowledgeable and provide sound advice. They have consistently and swiftly found good reliable tenants and that is all ...
read full review
Was this helpful? Yes

“Fantastic letting agents...”

Share on :
Jun 07,2019
Minithumbup
By: 'jodi'
Jun 07,2019
3 people found
this helpful
me and my husband really are pleased with the amazing work of this letting agents, from day one it has been a smooth application and all our questions were answered very quickly either phone or email. very professional and staff have been brilliant especially james ...
read full review
Comment on agent fees
it the normal amount and fees all round so i think it ok and standard
Was this helpful? Yes

“Excellent...”

Share on :
Jun 04,2019
Minithumbup
By: 'Lyndsay'
Jun 04,2019
3 people found
this helpful
James made the whole process of letting my property as stress free as he possibly could. From start to finish nothing was too much trouble, from the first phone to the signing of the new tenant he was very helpful and proffesional. My only regret ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Great team!!!...”

Share on :
May 13,2019
Minithumbup
Dan
By: 'Richard'
May 13,2019
4 people found
this helpful
I have been using number 1 lettings for about 5 years now handling 3 properties and I can't praise them enough,the whole team are brilliant and are passionate about their jobs in particular I would like to thank James Dan and Stacey for their resent help , if ...
read full review
Comment on agent fees
Fees are very reasonable and they include the inventory which most other agents charge for.
Was this helpful? Yes

“Great Service....”

Share on :
May 01,2019
Minithumbup
Tracey
Stacey
By: 'Haze'
May 01,2019
2 people found
this helpful
I was made to feel very welcome in the Selby and Pontefract branch, staff were very helpful, explained everything in detail and thank you very much for the stress free experience....
read full review
Was this helpful? Yes

“Best agent i've ever used...”

Share on :
Apr 30,2019
Minithumbup
Dan
Tracey
By: 'The'
Apr 30,2019
2 people found
this helpful
My wife and I have been using Number 1 Letting to rent out a number of our properties. They are professional reliable and honest they always put are needs first and are a pleasure to deal with, even when we have been looking to buy other ...
read full review
Comment on agent fees
very good and worth every penny for the service they provide.
Was this helpful? Yes

“1st Time Landlord...”

Share on :
Apr 30,2019
Minithumbup
Tracey
Dan
By: 'Mrs'
Apr 30,2019
1 people found
this helpful
I am a first time landlord and was a bit nervous about what I needed to do, a friend had recommended Number 1 Letting and from the moment I went into their office and spoke to Dan I was immediately put at ease they really do ...
read full review
Comment on agent fees
good, very reasonable
Was this helpful? Yes

“Landlords Pontefract...”

Share on :
Apr 18,2019
Minithumbup
Tracey
Abbie
By: 'Landlord'
Apr 18,2019
1 people found
this helpful
My husband and I have just started using Number 1 Letting for our properties. We have been amazed at the standard of attention we have had from all the staff. Everyone we have spoken to have been helpful, polite and courteous. One of our tenants gave ...
read full review
Was this helpful? Yes
Staff picture Abbie
(61)
Staff picture Tracey
(44)
Staff picture Stacey
(33)
Staff picture Jodie
(28)
Staff picture Dan
(27)
Staff picture Gemma
Staff picture Hayley
(11)
Staff picture Paul
(5)
Staff picture Nicole
(3)
Staff picture Clair
Staff picture Sue
(0)
Staff picture Katherine
(0)
Staff picture John
(0)
Staff picture Mandy
Staff picture Charlotte

Tenant Fees

TENANT FEES SCHEDULE

NEW ASSURED SHORTHOLD TENANCIES (ASTs) SIGNED ON OR AFTER 1ST JUNE 2019

Reservation Fee (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Bond (per tenancy. Rent under £50,000 per year)
Five weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.

Bond (per tenancy. Rent of £50,000 or over per year)
Six weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Company Lets
£480 (inc. VAT) application and referencing fee per a company let.


Number 1 Letting is part of the following schemes:
Client money protection scheme: Client Money Protection (CMP)
Redress scheme: The Property Ombudsman
Last updated at 06/06/2019, 1:40 PM by James
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance please email our Lettings Manager Tracey Brown at [email protected].
Last updated at 10:14 AM 20/06/2016 by allAgents

Awards won by Number 1 Letting

Regional Awards won by Number 1 Letting

Individual Branch Awards

Pontefract, WF8



Get in touch with

Number 1 Letting