Number 1 Letting
4.9/5, 232 reviews
97% recommended
96% lettings valuation accuracy
99% lettings fee satisfaction
Awarded LETTING AGENT OF THE YEAR 2016, 2017, 2018, 2019, 2020 & 2021 for customer experience! - Five of our staff have also been awarded GOLD, SILVER and BRONZE LETTING AGENTS OF THE YEAR 2017, 2018, 2019, 2020 & 2021! Here at Number 1 Letting we pride ourselves on the fact we do more than other letting agents, we are a dedicated local letting ... show more Awarded LETTING AGENT OF THE YEAR 2016, 2017, 2018, 2019, 2020 & 2021 for customer experience! - Five of our staff have also been awarded GOLD, SILVER and BRONZE LETTING AGENTS OF THE YEAR 2017, 2018, 2019, 2020 & 2021!

Here at Number 1 Letting we pride ourselves on the fact we do more than other letting agents, we are a dedicated local letting company with experienced staff that deal solely with lettings on a daily basis.

At Number 1 Letting we know every landlord is different with different needs and requirements. We can tailor make packages to suit you and your property, so that you are confident that your home or investment is in safe hands.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 96% 99% £350 £2,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
139 1 84 5 0 0 0 0 2 1
Areas covered
  • Pontefract
  • Castleford
  • Selby
  • Kippax
  • Goole
  • Sherburn In Elmet
Address

17-19 Cornmarket
Pontefract
West Yorkshire
WF8 1AN
01977 799333

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Lettings DPS
Latest Properties

No Properties

Images & Videos

“Brilliant service from the outset of instruct......”

Share on :
Dec 04,2020
Minithumbup
Abbie
Tracey
By: 'Geoffrey'
Dec 04,2020
5 people found
this helpful
Brilliant service from the outset of instructions to let my property. Friendly efficient staff that secured new tenants quickly and professionally. Can definitely recommend No 1 Lettings to any landlord or tenant....
read full review
Was this helpful? Yes
By: Paul Singleton
Dec 09, 2020
View all comments (1)
We aim to please! In fairness we do try very hard and have a fantastic, dedicated team in Pontefract. We’ve won ‘Letting Agent of the Year’ in Pontefract for the last 5 years running and aim to win it next year as well. Thanks for taking the time out of your day to write a review for us. All the best from The Number 1 Team! ...

“We have let out 2 properties with number 1, a......”

Share on :
Nov 25,2020
Minithumbup
Abbie
Dan
By: 'Jayne'
Nov 25,2020
6 people found
this helpful
We have let out 2 properties with number 1, all the staff I have spoken to have been very helpful throughout each process, I can’t recommend them enough. Great service and value for money....
read full review
Was this helpful? Yes
By: Paul Singleton
Dec 09, 2020
View all comments (1)
We have a fantastic team at Number 1 and it’s reviews like yours that have kept us as The Number 1 Letting agent in Pontefract for the last 5 Years running! Thanks for taking the time to review us. All the Best. The Number 1 Team! ...

“Thank you very much to Number 1 letting!Tha......”

Share on :
Nov 10,2020
Minithumbup
Abbie
By: 'Donatella'
Nov 10,2020
6 people found
this helpful
Thank you very much to Number 1 letting! Thank you very much to Abbie for all the help in getting us all set up in our beautiful new home and making the journey so easy. I would highly recommend Number 1 letting....
read full review
Was this helpful? Yes
By: Paul Singleton
Dec 09, 2020
View all comments (1)
Thanks for the great review, Abbie tries very hard to make moves as ‘smooth as possible’ and as a team we all hope you enjoy your new home. ? ...

“Absolutely fantastic letting agents. Stacey a......”

Share on :
Nov 03,2020
Minithumbup
Abbie
Stacey
By: 'Farina'
Nov 03,2020
7 people found
this helpful
Absolutely fantastic letting agents. Stacey and Abbie went above and beyond in aiding my moving in my new home stress free. Would definitely recommend No 1 Lettings best estate agents ever!!! Lovely touch too even got a moving in gift so nice shows they care. Thankyou ...
read full review
Was this helpful? Yes
By: Paul Singleton
Nov 03, 2020
View all comments (1)
You’ve hit the nail right on the head ‘they do care’. Keeping tenants happy keeps everyone happy! Thanks for the great review from The Number 1 Team! ? ...

“We have broken boiler and in the same day the......”

Share on :
Oct 26,2020
Minithumbup
Abbie
By: 'Priska'
Oct 26,2020
6 people found
this helpful
We have broken boiler and in the same day the engineer came to check it out. He couldn’t fix it as there were two parts faulty. On the next day guys from Number 1 Letting did bring to us 2 heaters. Abbie from Number 1 letting was ...
read full review
Was this helpful? Yes
By: Paul Singleton
Oct 28, 2020
View all comments (1)
We simply can’t have you being cold! ? Abbie always tries her best, she genuinely cares about the tenants and will always give it 100%. Thanks for the positive review and let’s hope your heating is fixed soon! ? The Number 1 Team. ...

“Great staff, really friendly they always answ......”

Share on :
Oct 23,2020
Minithumbup
Abbie
Dan
By: 'Charlotte'
Oct 23,2020
7 people found
this helpful
Great staff, really friendly they always answer the phone straight away. Really polite, Get any issues resolved really quickly. The maintenance team are always great and friendly and get stuff done....
read full review
Was this helpful? Yes
By: Paul Singleton
Oct 28, 2020
View all comments (1)
We have a great team in the office but equally a great maintenance team out on the road. Keeping tenants and landlords happy is our aim. ? Thanks for taking the time to write a great review! ...

“From first booking a viewing to signing for t......”

Share on :
Oct 21,2020
Minithumbup
Abbie
By: 'Hannah'
Oct 21,2020
5 people found
this helpful
From first booking a viewing to signing for the property we were impressed with the service. Abbie, in particular, was so helpful and ensured that our move went smoothly. Abbie was friendly and supportive with any queries we had. Thank you so much....
read full review
Was this helpful? Yes
By: Paul Singleton
Oct 28, 2020
View all comments (1)
Abbie is a little star! She tries so hard to ‘make it happen’ and she’ll be thrilled with your great review. Thank you so much. The Number 1 Team. ...

“A highly recommended service....”

Share on :
Oct 14,2020
Minithumbup
By: 'Susan'
Oct 14,2020
3 people found
this helpful
Over the 5 years we have been using Number 1 Letting, we have been delighted with their service. Any problem with our property which the tenant reported, has always been quickly and efficiently dealt with. We recommandé them highly....
read full review
Was this helpful? Yes
By: Paul Singleton
Oct 28, 2020
View all comments (1)
It’s reviews like yours that make it all worthwhile! We try very hard as a team and a review from a landlord that’s been with us for five years is a testament to our hard work. Thank you so much from the Number 1 Team! ...

“5* service...”

Share on :
Oct 08,2020
Minithumbup
By: 'Angela'
Oct 08,2020
4 people found
this helpful
The service I have received so far from number 1 letting have been 1st class. From the 1st call I feel I have been looked after with no pressure to commit. I have been looked after by James who has made the whole process of finding ...
read full review
Was this helpful? Yes
By: Paul Singleton
Oct 28, 2020
View all comments (1)
Many thanks for the great review Angela! We try very hard to make the whole process as stress free as possible and that’s why we get recommended so much! All the best from the Number 1 Team! ...

“Dan is absolutely fantastic, he has looked af......”

Share on :
Oct 07,2020
Minithumbup
Dan
By: 'Mr'
Oct 07,2020
3 people found
this helpful
Dan is absolutely fantastic, he has looked after me like I’m a member of his family and has acted like a professional friend throughout my entire experience. If your looking for a company you can trust along with a remarkable 5 star experience, speak to ...
read full review
Was this helpful? Yes
By: Paul Singleton
Oct 28, 2020
View all comments (1)
Dan is a credit to us, he comes in early in a morning and often stays late at night to keep everyone happy! Thanks for the great review! ...

“outstanding service...”

Share on :
Oct 05,2020
Minithumbdown
Abbie
By: 'Janet'
Oct 05,2020
6 people found
this helpful
Abbie not only provided an outstanding service but was so lovely to deal with and couldn't be anymore helpful. She is a credit to the No1 lettings team....
read full review
Was this helpful? Yes
By: Paul Singleton
Oct 28, 2020
View all comments (1)
Abbie really cares about what she does and this comes across when she’s helping a tenant or landlord. She’ll be very happy that you did this review. Many thanks and all the best from the Number 1 Team. ...

“Absolutely Brilliant service from Abbie !! .......”

Share on :
Sep 08,2020
Minithumbup
Abbie
By: 'Kimberley'
Sep 08,2020
8 people found
this helpful
Absolutely Brilliant service from Abbie !! . She has gone above and beyond for us at times when I was worrying because things were going wrong with the application process she took it upon herself to ensure everything was sorted she ensured we had little stress to ...
read full review
Was this helpful? Yes
By: Paul Singleton
Sep 18, 2020
View all comments (1)
We’re so glad your experience with us stood out and that Abbie was there for you when you needed her. Abbie tries so hard to make the experience as stress free as possible. Thanks for the great review and all the best for the future. The Number 1 Team. ...

“Great service from Abbie & Number 1 Letting...”

Share on :
Aug 22,2020
Minithumbup
Abbie
By: 'Phil'
Aug 22,2020
9 people found
this helpful
Number 1 Letting & Abbie in particular have made the whole process of letting our property (for the 1st time ever) smooth and stress free. Abbie has been a pleasure to work with. Very proactive, always follows up & does what she says she will and with a ...
read full review
Was this helpful? Yes
By: Paul Singleton
Aug 24, 2020
View all comments (1)
Abbie is actually my daughter and I couldn’t be prouder of her and her approach to landlords and tenants! Reviews like this just make me proud to be her Dad. Despite my bias towards Abbie we are very much a team and any praise is for The Team. Many thanks, Paul and The Number 1 Team. ...

“Excellent service at all stages of the move. ......”

Share on :
Aug 21,2020
Minithumbup
Abbie
By: 'Charles'
Aug 21,2020
8 people found
this helpful
Excellent service at all stages of the move. This is the best experience I have had with any letting agent. Abbie is a credit to Number 1 Letting....
read full review
Was this helpful? Yes
By: Paul Singleton
Aug 24, 2020
View all comments (1)
Abbie is a credit to us but in fairness we are very much a team. I’m glad the experience worked for you and let’s keep the relationship a great one going forwards. Thanks for taking the time to post such a positive review. The Number 1 Team. ...

“Abbie is an asset to your team...”

Share on :
Jul 18,2020
Minithumbup
Abbie
By: 'Rebecca'
Jul 18,2020
10 people found
this helpful
Abbie has been brilliant throughout the letting process. Everything ran so quickly and smoothly, despite the ongoing pandemic. She made, what could of been a very stressful process, so easy. Thanks for all your help Abbie!...
read full review
Was this helpful? Yes
By: Paul Singleton
Jul 27, 2020
View all comments (1)
Poor Abbie worked flat out during lockdown! She made things happen that wouldn’t have done if she hadn’t been so committed. She will be so please with your review. Thank you so much ?. The Number 1 Team. ...

“Stacey was very accommodating and friendly. I......”

Share on :
Jul 16,2020
Minithumbup
Stacey
By: 'Daniel'
Jul 16,2020
5 people found
this helpful
Stacey was very accommodating and friendly. In a post Covid world where seemingly it’s a landlord’s market we’d struggled to find a property suitable for us. When we finally did, Stacey guided us through and helped us move in within a week....
read full review
Was this helpful? Yes
By: Paul Singleton
Jul 27, 2020
View all comments (1)
Stacey is totally organised (puts everyone else to Shame) but as a consequence it helps when time is against us. Thanks for the great review and we all wish you the best in your new home. The Number 1 Team. ...

“Polite, friendly and professional....”

Share on :
Jul 16,2020
Minithumbup
Abbie
By: 'Deborah'
Jul 16,2020
6 people found
this helpful
Abbie was very helpful and kept in close contact by both email and telephone throughout the process of our rental agreement. She was always polite and friendly whilst being professional too. She has been a pleasure to deal with....
read full review
Was this helpful? Yes
By: Paul Singleton
Jul 27, 2020
View all comments (1)
Abbie tries really hard, she puts 100% into what she does and when she gets reviews like this it makes it all worthwhile. Thank you so much for taking the time to post this review. The Number 1 Team. ...

“Absolutely sterling service from start to fin......”

Share on :
Jul 10,2020
Minithumbup
Stacey
Abbie
By: 'Ann'
Jul 10,2020
6 people found
this helpful
Absolutely sterling service from start to finish. Issues arose with existing tenants when covid took off and Number 1 dealt with it with extremely professionally. Most of the contact was with Stacey, who kept us up to date at all times and couldn't have done a ...
read full review
Was this helpful? Yes
By: Paul Singleton
Jul 10, 2020
View all comments (1)
Keeping landlords (and tenants) happy is what we strive to do. An empty house is simply a ‘cost’ to a landlord and no use to anyone so finding a good tenant in a prompt timescale is crucial. I’m pleased we delivered for you. All the best. ...

“Once again I am so pleased with the service g......”

Share on :
Jul 08,2020
Minithumbup
Stacey
By: 'Maureen'
Jul 08,2020
4 people found
this helpful
Once again I am so pleased with the service given by No1 Letting especially Stacey Marsden the whole team are very efficient and pleasant to deal with.3...
read full review
Was this helpful? Yes
By: Paul Singleton
Jul 10, 2020
View all comments (1)
Stacey is a great team member and the fact that you’ve taken the time to review us in such a positive light makes it all worthwhile. Thank you so much and all the best for the future. The Number 1 Letting Team. ...

“100% Recommend!...”

Share on :
Jul 07,2020
Minithumbup
By: 'David'
Jul 07,2020
4 people found
this helpful
Couldn’t recommend and rate James’ service more highly. He was fantastic from start to finish. First time renting/going through the process and he helped me all the way. Didn’t mind my constant emails asking different questions every time and always got back ...
read full review
Was this helpful? Yes
By: Paul Singleton
Jul 10, 2020
View all comments (1)
It’s rewarding when reviews such as yours are posted. The team at Number 1 try so hard to make your move as stress free as possible. Thank you so much for the review from all of us at Number 1 Letting. ...

“James has been brilliant throughout, helpful,......”

Share on :
Jul 04,2020
Minithumbup
By: 'Kay'
Jul 04,2020
4 people found
this helpful
James has been brilliant throughout, helpful, polite and efficient. More than happy with the service . Highly recommend number 1 Lettings....
read full review
Was this helpful? Yes
By: Paul Singleton
Jul 10, 2020
View all comments (1)
James has a real passion for what he does, he’s very organised and sees things through. I’m glad you had a great experience, feel free to recommend us ? ...

“Tracey has been absoloutley brilliant from st......”

Share on :
Jul 03,2020
Minithumbup
Tracey
Abbie
By: 'Lois'
Jul 03,2020
7 people found
this helpful
Tracey has been absoloutley brilliant from start to finish we were wanting to move home during the covid-19 pandemic and she did everything possible to help make this happen. Abbie has been fab on a number of occasions when I have called needing help/advice ...
read full review
Was this helpful? Yes
By: Paul Singleton
Jul 10, 2020
View all comments (1)
Glad to hear we made it happen for you. We have a great team at Number 1 and their passion shines through. Thanks for taking the time to post a review. The Number 1 Team. ...

“Excellent service received from Abbie. Profe......”

Share on :
Jul 02,2020
Minithumbup
Abbie
By: 'Clare'
Jul 02,2020
6 people found
this helpful
Excellent service received from Abbie. Professional, very easy to deal with, did exactly what she said she was going to do. Property advertised, rental agreed and everything in place quickly and efficiently. Would definitely recommend....
read full review
Was this helpful? Yes
By: Paul Singleton
Jul 10, 2020
View all comments (1)
Hi Clare, I’m proud to say that we have the best team in the area and Abbie is a crucial part of the team. Thank you so much for such a great review! The Number 1 Team! ...

“Extremely satisfied the Abbie, very pleasant ......”

Share on :
Jun 30,2020
Minithumbup
Abbie
By: 'Diane'
Jun 30,2020
7 people found
this helpful
Extremely satisfied the Abbie, very pleasant on the telephone and easy to deal with, a pleasure to communicate with and a credit to No 1 letting....
read full review
Was this helpful? Yes
By: Paul Singleton
Jun 30, 2020
View all comments (1)
Abbie is a great team player. Thanks for the positive review and All The Best from the Number 1 Team! ...

“Abbie is an absolute credit to her company!S......”

Share on :
Jun 30,2020
Minithumbup
Abbie
By: 'Liam'
Jun 30,2020
5 people found
this helpful
Abbie is an absolute credit to her company! She was nothing but polite and professional throughout all our interactions and she was extremely helpful and informative throughout the process. Even during a pandemic she managed to get everything together that was required quickly and efficiently. ...
read full review
Was this helpful? Yes
By: Paul Singleton
Jun 30, 2020
View all comments (1)
Thanks for a great review Liam! Abbie puts so much effort in to get great results but comments like yours make it all worthwhile. Thanks for putting your trust in Number 1 Letting! ...

“James always provides such a proactive and ex......”

Share on :
Jun 30,2020
Minithumbup
By: 'Joanne'
Jun 30,2020
4 people found
this helpful
James always provides such a proactive and excellent service. Having used other agents previously, I would only ever use Number 1 Lettings. Highly recommended....
read full review
Was this helpful? Yes
By: Paul Singleton
Jun 30, 2020
View all comments (1)
James is very passionate about what he does and he likes to do his job to the highest possible standards. Thanks for the great review. The Number 1 Team. ...

“Top Quality Service...”

Share on :
Jun 26,2020
Minithumbup
Abbie
By: 'MK'
Jun 26,2020
6 people found
this helpful
Great service from Abbie and the team at Number 1 Letting. I can rest assured that they manage my property to the highest standard and deal with any issues promptly and professionally....
read full review
Was this helpful? Yes
By: Paul Singleton
Jun 30, 2020
View all comments (1)
The team try their absolute best to go above and beyond, Abbie is a credit to us and I’m sure she’ll be pleased with your fantastic comments. All the best from the Number 1 Team! ...

“Brilliant...”

Share on :
Jun 22,2020
Minithumbup
Abbie
By: 'Ritchie'
Jun 22,2020
6 people found
this helpful
Abbie is a hugely patient and professional person. She managed the whole letting process seamlessly, is very efficient and an excellent communicator. I wouldn't have got the property let without her and she made the whole experience as pleasant as possible, especially in these challenging ...
read full review
Was this helpful? Yes
By: Paul Singleton
Jun 22, 2020
View all comments (1)
Abbie is a real asset to Number 1 Letting but as well as Abbie we have a great team that all work together to ‘make it happen’. We are the most successful letting agent in the area and it’s because we have such a great team. Thanks for the review. ...

“Excellent service received over the last 5 ye......”

Share on :
Jun 19,2020
Minithumbup
Dan
By: 'SARAH'
Jun 19,2020
5 people found
this helpful
Excellent service received over the last 5 years from all the team at the Pontefract Office whom we have had dealings with as purchasers of properties, selling properties and properties managed by Number 1 Letting. We would highly recommend all aspects of the services provided by Park ...
read full review
Was this helpful? Yes
By: Paul Singleton
Jun 19, 2020
View all comments (1)
The team always try their best to accommodate Landlords, buyers, sellers and tenants alike but it’s the comments from our customers that matter. Thank you so much for your kind comments and we wish you all the best. The Park Row and Number 1 Teams! ...

“Even in these challenging times there was sti......”

Share on :
Jun 19,2020
Minithumbup
Stacey
Abbie
By: 'Judy'
Jun 19,2020
5 people found
this helpful
Even in these challenging times there was still consistency within the staff team and I dealt mostly with Abbie and Stacey. As I've found previously, they were professional and happy to go that extra mile when necessary....
read full review
Was this helpful? Yes
By: Paul Singleton
Jun 19, 2020
View all comments (1)
We certainly are in challenging times at the moment. However during the pandemic we have continued to support out landlords and tenants and not compromise on service. Thank you for your kind comments. ...
Staff picture Abbie
(61)
Staff picture Tracey
(44)
Staff picture Stacey
(33)
Staff picture Jodie
(28)
Staff picture Dan
(27)
Staff picture Gemma
Staff picture Hayley
(11)
Staff picture Paul
(5)
Staff picture Nicole
(3)
Staff picture Clair
Staff picture Sue
(0)
Staff picture Katherine
(0)
Staff picture John
(0)
Staff picture Mandy
Staff picture Charlotte

Tenant Fees

TENANT FEES SCHEDULE

NEW ASSURED SHORTHOLD TENANCIES (ASTs) SIGNED ON OR AFTER 1ST JUNE 2019

Reservation Fee (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Bond (per tenancy. Rent under £50,000 per year)
Five weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.

Bond (per tenancy. Rent of £50,000 or over per year)
Six weeks’ rent.
This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Company Lets
£480 (inc. VAT) application and referencing fee per a company let.


Number 1 Letting is part of the following schemes:
Client money protection scheme: Client Money Protection (CMP)
Redress scheme: The Property Ombudsman
Last updated at 06/06/2019, 1:40 PM by James
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance please email our Lettings Manager Tracey Brown at [email protected].
Last updated at 10:14 AM 20/06/2016 by allAgents

Awards won by Number 1 Letting

Regional Awards won by Number 1 Letting

Individual Branch Awards

Pontefract, WF8



Get in touch with

Number 1 Letting