100% sales valuation accuracy
98% sales fee satisfaction
67% lettings valuation accuracy
57% lettings fee satisfaction
Sell your home for just 1% + VAT (minimum fee £1,500)We are an established local Estate Agency, which over the last 12 years has developed into a successful award-winning Sales & Lettings business. We believe in our company ethos and strive to continuously improve our standards and levels of service for our clients. From ...
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Sell your home for just 1% + VAT (minimum fee £1,500)
We are an established local Estate Agency, which over the last 12 years has developed into a successful award-winning Sales & Lettings business. We believe in our company ethos and strive to continuously improve our standards and levels of service for our clients. From our local office we have an experienced director led team, who are focused on achieving an exceptional results driven start to finish service, using the latest marketing and technology for a very competitive fee.
For 12 years we have been asking clients why they would pay more, and this question is more relevant than ever in today’s market. If you would like to make an appointment to discuss our services in greater detail, please click on one of the two options below.
Best Wishes
Lee & Andy
We also offer a lettings service, offering our clients expert guidance and ensure that your property is in safe hands with the professional and reliable service you expect, for a price you didn't. Once again our letting fees, set at 12% including VAT for our Fully Managed service, are significantly lower than many of our competitors and we operate on a No Let - No Fee basis, with Let Only schemes, subsidised rental warranties and insurances also available.
So if you are thinking of selling or are already on the market and considering a fresh approach with a new agent, we would be delighted to hear from you to arrange a free, no obligation valuation at your property.
We are an established local Estate Agency, which over the last 12 years has developed into a successful award-winning Sales & Lettings business. We believe in our company ethos and strive to continuously improve our standards and levels of service for our clients. From our local office we have an experienced director led team, who are focused on achieving an exceptional results driven start to finish service, using the latest marketing and technology for a very competitive fee.
For 12 years we have been asking clients why they would pay more, and this question is more relevant than ever in today’s market. If you would like to make an appointment to discuss our services in greater detail, please click on one of the two options below.
Best Wishes
Lee & Andy
We also offer a lettings service, offering our clients expert guidance and ensure that your property is in safe hands with the professional and reliable service you expect, for a price you didn't. Once again our letting fees, set at 12% including VAT for our Fully Managed service, are significantly lower than many of our competitors and we operate on a No Let - No Fee basis, with Let Only schemes, subsidised rental warranties and insurances also available.
So if you are thinking of selling or are already on the market and considering a fresh approach with a new agent, we would be delighted to hear from you to arrange a free, no obligation valuation at your property.
Latest Reviews
View all Reviews 63
14th Nov 2023
reviewed by 'Alan M. S.'
26th Oct 2023
reviewed by 'Mitch flexen'
11th Nov 2022
reviewed by 'Sonya'
6th Aug 2022
reviewed by 'Lorraine'
1st Aug 2022
reviewed by 'Karl Borthwick'
1st Aug 2022
reviewed by 'Chris'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 98% | £24,000 | £675,000 |
| Lettings | 67% | 57% | £650 | £725 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 1 | 2 | 41 | 3 | 12 | 0 | 1 | 1 |
Areas covered
- PL3
- PL2
- PL1
- PL4
- PL5
- PL6
- PL7
- PL8
- PL9
- PL21
Address
Spargo House, 10 Budshead Way,
Crownhill,Plymouth
Devon
PL6 5FE
01752 206040
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Nov 03,2014
Nov 03,2014
0
people found
this helpful
this helpful
Was very pleased to achieve a quick sale - Andy was great! When we lost our buyer at one point Nova secured us another within a few weeks.
Not impressed with the sales progression team - not much communication at all. When I called them, ...
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read full review
What agent could do to change your mind?
More regular communication, keeping a closer eye on the progress of our buyer to identify issues earlier on, communicating more with the agent we were buying through so that we weren't 'stuck in the middle'.Attached Filesnbsp;
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Yes
Yes
Nov 04, 2014
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(1)
Dear Nova Customer,
Thank you for taking the time to review our services as feedback, both good and bad, is very important to us. Firstly, I am pleased that you were satisfied with the assistance you received from Andy in finding a new buyer, soon after the initial one was lost. I am disappointed that you found the performance lacking in our after sales care, as this is an area in which we pride ourselves in providing a dedicated service which is above and beyond and one which many of our com ...
Oct 08,2014
Oct 08,2014
0
people found
this helpful
this helpful
Following a failed sale with another local estate agent I decided to take my property off the market.
After giving it some further thought in the spring I decided to re-market my property with a different agent and contacted Novahomes. Lee came out and met ...
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read full review
Comment on agent fees
The fees where really competitive much lower than other estate agents in the area.
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Yes
Yes
Sep 05,2014
Sep 05,2014
2
people found
this helpful
this helpful
The initial sale of property went great, all very pleased to help, but the after sales and bending of the truth in conversations I did have with staff we're shocking.
90% of contact was me chasing them! Emails where not answered, calls where not always returned, ...
read full review
read full review
What agent could do to change your mind?
Much better after sales care, and much more constant communication, not leaving it weeks at a time and then telling us there has been an issue.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Nov 04, 2014
View all comments
(1)
Dear Sean,
Thank you for taking the time to review our services, as feedback, both good and bad, is very important to us. Firstly, I am pleased that you were satisfied with the service you received during the initial stages of the sale process. I am disappointed that you found the performance lacking in our after sales care, as this is an area in which we pride ourselves in providing a dedicated service which is above and beyond and one which many of our competitors do not offer at all.
Ha ...
Matthew
(12)
Lee Whitelaw
(11)
Keira
(7)
Matt
(2)
Jean
(2)
Andy
(2)
Rachael
(1)
Vendor Fees
1%Landlord Fees
10%Tenant Fees
No fees set. Last updated at 20/10/2022, 1:06 PM by Lee WhitelawComplaints Procedure
Whilst we endeavour to meet and exceed our customer expectations, and despite our best efforts there may come a time when you feel our service has not lived up to your expectation. As a member of The Property Ombudsman there are guidelines to follow when making a complaint and we have in place a formal complaints procedure which must be followed exactly when making a complaint about a licensed agent, service or staff member at Novahomes Plymouth Region, a copy of which is available on request to [email protected].
Last updated at 12:06 PM 20/10/2022 by Lee Whitelaw
Best Estate Agent in PL6 
Best Estate Agent in Plymouth 
