Cheltenham, GL52
4.9/5, 240 reviews
95% recommended
100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction
We cover all aspects of sales and lettings throughout Cheltenham, Tewkesbury & Gloucester and surrounding areas.We have a team of qualified and dedicated property managers who will take care of every process for the letting or sale of your property. show more We cover all aspects of sales and lettings throughout Cheltenham, Tewkesbury & Gloucester and surrounding areas.
We have a team of qualified and dedicated property managers who will take care of every process for the letting or sale of your property.
Northwood - Visit Our Website

Opening Hours
Address

Northwood
11 - 15 Prestbury Road
Cheltenham
Gloucestershire
GL52 2PN
01242 587744

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £128,000 £348,500
Lettings 95% 96% £420 £2,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
76 3 126 8 11 0 8 1 7 0
Areas covered
  • GL52
  • GL19
  • GL53
  • GL20
  • GL54
  • GL21
  • GL50
  • GL51
  • GL1
  • GL2
  • GL3
  • GL4
  • GL18
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NALS TPOS DPS SAGEagent
Latest Properties

No Properties

Images & Videos

“Northwood Cheltenham 5 Star...”

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Dec 10,2024
Minithumbup
Nikki
By: 'Bruce'
Dec 10,2024
0 people found
this helpful
Hi Nikki This last month has been very hectic for us as we sofa surfed for 6 weeks then moved back into our own home after our long-term tenants moved on. The last 4 weeks have been busy getting our home back into shape. With the sale ...
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“Great agency, respectful of our privacy and n......”

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Nov 13,2024
Minithumbup
Lisa
By: 'Ffion'
Nov 13,2024
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this helpful
Great agency, respectful of our privacy and not invasive. Every problem was sorted promptly and communication was strong. Landlords were also fab and went above and beyond to sort things for us. Lisa was a lovely property manager and always got things sorted for us. ...
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“My experience with Northwoods has been so pos......”

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Aug 28,2024
Minithumbup
Lisa
By: 'Gwen'
Aug 28,2024
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My experience with Northwoods has been so positive throughout. Lisa has always been my go to and has always been helpful, polite and ready to go that extra mile ! Lisa's customer service skills are excellent, she listens and follows through. She remains professional and considerate....
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“I rented a property from Northwood for 2 year......”

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Aug 21,2024
Minithumbup
Lisa
By: 'Syed'
Aug 21,2024
0 people found
this helpful
I rented a property from Northwood for 2 years and I had no issues. They were very approachable, and then I did have an issue with my washing machine, they resolved it quickly. When I left the property, I got a cleaning company to do an ...
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“Friendly and professional...”

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Aug 16,2024
Minithumbup
Lisa
By: 'Luke Hatton'
Aug 16,2024
0 people found
this helpful
Everyone I dealt with was super helpful, Lisa was great from the start. I found her to be very friendly and efficient in setting up the viewing, re-confirming with me on the day, as I had some potential scheduling issues. She kept in touch with ...
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“I had the pleasure of dealing with Nikki and ......”

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Aug 09,2024
Minithumbup
Lisa
Nikki
By: 'Laura'
Aug 09,2024
0 people found
this helpful
I had the pleasure of dealing with Nikki and Lisa when renting a property with northwood. All communication was friendly, thorough and timely, and the whole process was smooth and quick. They are helpful, knowledgable and a pleasure to deal with. And helped me secure ...
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“Fantastic service ,nothing was to much troubl......”

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Jul 31,2024
Minithumbup
Lin
By: 'Brian Shaughnessy'
Jul 31,2024
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this helpful
Fantastic service ,nothing was to much trouble. Very profesional service Lin was excellent....
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“Mrs. Lin Weaver was absolutely phenomenal ass......”

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Jul 30,2024
Minithumbup
Lin
By: 'Walden'
Jul 30,2024
0 people found
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Mrs. Lin Weaver was absolutely phenomenal assisting in drafting up a leasing agreement for my current residence. She fielded numerous questions and answered them thoroughly despite going on holiday as she understood that I was on a hyper-accelerated schedule. Her accessibility, responsiveness, kindness, and genuine ...
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“Outstanding Service and Smooth Move-In Experience!...”

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Jul 25,2024
Minithumbup
Lisa
Nikki
By: 'Poppy'
Jul 25,2024
0 people found
this helpful
I had an excellent experience with Lisa and her team at Northwood. From my first visit to the property, Lisa was warm and welcoming. She answered all my questions thoroughly and promptly, making the entire process smooth and stress-free. Thanks to their professionalism and efficiency, ...
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“A pleasure to do business with. Nikki, Lisa a......”

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Jul 15,2024
Minithumbup
Nikki
Lisa
By: 'Sarah'
Jul 15,2024
0 people found
this helpful
A pleasure to do business with. Nikki, Lisa and the team were very supportive and helpful. They are very responsive and work hard and were always willing to go the extra mile to get things done. We definitely recommend them....
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By: nikki
Jul 16, 2024
View all comments (1)
Thank you for your lovely comments , we have all loved having you has landlords and was a pleasure to assist in the sale of your property . Best wishes for the future kind Regards Nikki and all of the northwood team ...

“Best Agents Ever! Nicola Ponsford and the te......”

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May 07,2024
Minithumbup
Nikki
By: 'Clive Denton'
May 07,2024
0 people found
this helpful
Best Agents Ever! Nicola Ponsford and the team always do their best for tenants and Landlords. We have never had such service ,improvements to the property completed quickly and professionally. All with a smile. Hope we are in Northwoods care for many years to come. ...
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“Very friendly, helpful and knowledgeable team......”

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May 07,2024
Minithumbup
Lisa
Lin
By: 'Matthew'
May 07,2024
0 people found
this helpful
Very friendly, helpful and knowledgeable team at the Cheltenham branch. Paperwork provided swiftly and in easy to access formats as well. Lisa and the team are a lovely bunch of people, and I would be more than happy to recommend their personable and efficient service ...
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“Northwood Cheltenham - Great Service...”

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Apr 24,2024
Minithumbup
Nikki
By: 'Ben Anderson'
Apr 24,2024
0 people found
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Nikki and the Northwood Cheltenham team are nothing but professional, helpful and always available when we need them. i would highly recommend...
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“I'm an experience landlord and can not fault ......”

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Apr 24,2024
Minithumbup
Lisa
Nikki
By: 'Ewan'
Apr 24,2024
0 people found
this helpful
I'm an experience landlord and can not fault Northwoods service. We have let our properties through other agents and Northwoods are leaps and bounds above the rest. Lisa, Nikki and their whole team above and beyond. We highly recommend Northwoods Cheltenham....
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“Fantastic professional outfit. Found me an ex......”

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Apr 23,2024
Minithumbup
Nikki
Lisa
By: 'Simon'
Apr 23,2024
0 people found
this helpful
Fantastic professional outfit. Found me an excellent rental and guided me expertly through the process given I was a first time renter. Professional all the way through to me leaving the property including fairness on outstanding items not fully rectified etc. would thoroughly recommend...
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“Best agent in Cheltenham...”

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Apr 23,2024
Minithumbup
Nikki
Lisa
By: 'Nicky'
Apr 23,2024
0 people found
this helpful
We have rented a property through this agent for the past 8 years and are now purchasing that property with them. All staff have been thoroughly courteous and professional at all times. We cannot rate the team at Cheltenham highly enough and would recommend them for ...
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“A friendly and professional team who've looke......”

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Apr 16,2024
Minithumbup
Lisa
By: 'Tom H'
Apr 16,2024
0 people found
this helpful
A friendly and professional team who've looked after us the whole way! We've been very happy with our new flat, and from the first point of contact to arrange the viewing, Lisa, Nikki, Lin, Selena, Charlie and all of the team have listened to our ...
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“Professional, caring, respectful team...”

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Apr 16,2024
Minithumbup
Lisa
Nikki
By: 'Emma Payne'
Apr 16,2024
0 people found
this helpful
Cannot fault Northwood Cheltenham. From the viewing stage through to managing the propery we have had an excellent experience. The team treat tenants with respect and are quick to respond to maintenance issues. We came to them after suffering with a rogue landlord, and were ...
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“The staff were very helpful throughout my ten......”

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Feb 01,2024
Minithumbup
Lisa
By: 'Stu'
Feb 01,2024
0 people found
this helpful
The staff were very helpful throughout my tenancy. Lisa was very understanding of my situation and very helpful....
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Was this helpful? Yes
By: Nicola Ponsford
Feb 05, 2024
View all comments (1)
Many thanks for your review and glad you have been impressed with the service levels you have received. Kind Regards Nikki ...

“Excellent friendly service on both letting an......”

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Dec 09,2023
Minithumbup
By: 'Philip'
Dec 09,2023
0 people found
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Excellent friendly service on both letting and property sale services....
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“Incredibly helpful & professional we are supr......”

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Nov 27,2023
Minithumbup
Lisa
By: 'Paul'
Nov 27,2023
0 people found
this helpful
Incredibly helpful & professional we are supremely happy with their service, ALL the ladies have been excellent. By far the most professional letting agents we have dealt with for a very long time....
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“I’ve been really happy with the way that Nort......”

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Nov 27,2023
Minithumbup
Lisa
By: 'A in Chelt'
Nov 27,2023
0 people found
this helpful
I’ve been really happy with the way that Northwood have looked after my property while I have been letting it . They have been great at communicating, and advising me. I’ve recently taken the property back which was a smooth process and it is ...
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“Very responsive and quick to fix any issues a......”

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Nov 05,2023
Minithumbup
MILLY
By: 'Jessica Entwistle'
Nov 05,2023
0 people found
this helpful
Very responsive and quick to fix any issues and queries....
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“You made our renting journey very seamless,Th......”

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Nov 01,2023
Minithumbup
MILLY
By: 'Chioma'
Nov 01,2023
0 people found
this helpful
You made our renting journey very seamless,Thank you so much...
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“The service I received from Northwood was out......”

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Oct 31,2023
Minithumbup
MILLY
By: 'Lisa'
Oct 31,2023
0 people found
this helpful
The service I received from Northwood was outstanding. Lisa horsfall & Millie helped me every step of the way after being approved on my rental property, I was always updated on the progress of the required application & was always treated with friendly, professional advice . These two ...
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“Northwood are just excellent in rendering goo......”

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Oct 31,2023
Minithumbup
MILLY
By: 'chinonyerem'
Oct 31,2023
0 people found
this helpful
Northwood are just excellent in rendering good services, their communication and feedback are systems are excellent....
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“Outstanding 🌟...”

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Oct 31,2023
Minithumbup
MILLY
By: 'Emily'
Oct 31,2023
0 people found
this helpful
I have recently vacated a property that I had rented through Northwood, and I must say that the service provided by them from the very first viewing until my departure has been exemplary. Milly, in particular, has been outstanding throughout my tenure with Northwood....
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“Excellent professional service been a tenant ......”

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Oct 30,2023
Minithumbup
Lisa
By: 'Dave'
Oct 30,2023
0 people found
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Excellent professional service been a tenant with Northwood for over 4 years needed to find a new home due to landlord selling they were great in finding us a new home especially Lisa who was brilliant 👍👍👍...
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“Northwood are a great company very helpful an......”

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Oct 23,2023
Minithumbdown
MILLY
By: 'Neil'
Oct 23,2023
0 people found
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Northwood are a great company very helpful and staff really friendly and professional , have been dealing with milly on every inspection highly professional and respectful....
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“Fantastic customer service...”

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Oct 19,2023
Minithumbup
MILLY
By: 'Rachel'
Oct 19,2023
0 people found
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I have been a tenant for several years and have rented through Northwood. The customer service provided by Milly has been exceptional and greatly appreciated....
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Staff picture Nikki
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Staff picture Lin
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Staff picture Patricia
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Any complaints must be in writing addressed to the Director who will respond in writing within 10 working days .
Last updated at 2:21 PM 05/07/2018 by allAgents

Awards won by Northwood, Cheltenham GL52 2PN



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Northwood

Branch - Cheltenham, GL52