Naomi J Ryan Estate Agents
4.6/5, 84 reviews
92% recommended
95% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
86% lettings fee satisfaction
Naomi J Ryan Estate Agents are an innovative and forward thinking company of property professionals, since our inception we have strived to maintain a dynamic and proactive approach to all sectors of the residential property market. Naomi J Ryan has an outstanding reputation in Exeter with a high percentage of ... show more Naomi J Ryan Estate Agents are an innovative and forward thinking company of property professionals, since our inception we have strived to maintain a dynamic and proactive approach to all sectors of the residential property market. Naomi J Ryan has an outstanding reputation in Exeter with a high percentage of property sales and residential lettings coming from recommendations or referrals.

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Latest Reviews

 View all Reviews 84
12th Sep 2024
reviewed by 'Benjamin'
“Slow to respond, numerous mistakes when organising viewing such as forgetting to take photos. Tried to claw back as much ......”
20th Oct 2023
reviewed by 'katrina louise ozikiz'
“Fabulous experience with the Naomi J Ryan team. Having bought two houses off them and rented them both through the ......”
31st Aug 2023
reviewed by 'Jung Alice CHU'
“The good balance between the buyer and seller. Michael was always positive , helpful and encouraging during the period of purchasing ......”
12th Aug 2023
reviewed by 'Janet'
“Fantastic service and very knowledgeable and helpful team who were there whenever I needed them during a very stressful time!...”
29th Jun 2023
reviewed by 'Kath1380'
“BEWAREOffer accepted on house, vendor showed people around after our offer was accepted and accepted a new offer. Naomi has ......”
14th Mar 2022
reviewed by 'Alan & Net'
“Naomi and her team have yet again given us a fantastic service - sold the house in 1 week and completed ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 100% £133,000 £3,050,000
Lettings 100% 86% £475 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 0 11 2 42 0 14 0 2 5
Areas covered
  • EX1
  • EX6
  • EX2
  • EX3
  • EX4
  • EX5
Address

18 Southernhay West
Exeter
Devon
EX1 1PJ
01392 215283

update staff | update details

Opening Hours
  • Monday: 09:30 - 17:30
  • Tuesday: 09:30 - 17:30
  • Wednesday: 09:30 - 17:30
  • Thursday: 09:30 - 17:30
  • Friday: 09:30 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Amazing service highly recommended...”

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Mar 05,2019
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Kim
By: 'Charlotte'
Mar 05,2019
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We rented properties through NJR over the last 3 years and always received a fantastic service from Kim and the rest of the team. Having a large family and a dog finding somewhere to live hasn't always been easy but Kim gave us some fantastic advice ...
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Fair
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“Fantastic support from start to finish!...”

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Jan 11,2019
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Michael
By: 'SG'
Jan 11,2019
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I cannot recommend Naomi J Ryan Estate Agents's highly enough. Michael showed me around the bungalow and put me at ease straight away, answering all my questions with ease. Although I mainly dealt with Michael, I did on occasion speak to a couple of his ...
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“Fantastic!...”

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Dec 20,2018
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Michael
By: 'SJH'
Dec 20,2018
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Naomi J Ryan were the estate agent for the property we were buying (Exeter). To be frank I wish we could have chosen them for our sale. The chain took a turn for the worse which meant the whole process became horrendous and very stressful. ...
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N/A
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“Sale of a 1930s 3 bed semi in Exeter...”

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Nov 13,2018
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Michael
By: 'MWinter'
Nov 13,2018
0 people found
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Just wanted to provide a quick review to say how happy I was with the service provided by Michael, Naomi and the team at NJ Ryan. They were professional from the outset and we chose them based on their credentials, their marketing and ability to ...
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The fees weren't the cheapest we could find, but after researching the local estate agents we decided that NJ Ryan, for us were the best agents in the area and represented real quality and value for money.
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“Great Service...”

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Oct 16,2018
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Michael
By: 'Telmo'
Oct 16,2018
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The service provided to us by Naomi and the team was 5 star. From the very start to completion we felt well informed and looked after....
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Excellent
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“Brilliant experience!...”

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Aug 24,2018
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Michael
By: 'Juliet'
Aug 24,2018
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I recently sold my house through Naomijryan and they honestly made the experience as stress-free as possible. As soon as I met Michael, who visited to give me a quote, I felt that if he couldn't sell my rather run-down house then no one could! ...
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Comment on agent fees
Very fair and reasonable fees and fully explained upfront.
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“Great service, great people...”

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Aug 21,2018
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By: 'Amanda'
Aug 21,2018
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A big thank you to Naomi Ryan and Michael Jones for selling my property so quickly and so efficiently. From first contact to completion your service and care was exceptional. Great communication, and customer service second to none. I will certainly be using your services ...
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Comment on agent fees
Standard fees so no surprises
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“House Sale...”

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Aug 19,2018
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Naomi
By: 'Andrew'
Aug 19,2018
0 people found
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We chose Naomi J Ryan Estate agents through a recommendation from a family member and we were very impressed with their professional yet friendly approach from start to finish. The agents were great at keeping us informed about our sale and any questions we had ...
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Comment on agent fees
Very good and competitive compared to others in the area.
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“Knowledgeable & Helpful...”

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Aug 13,2018
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Michael
By: 'Emily'
Aug 13,2018
0 people found
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I recently sold my late mother's home through Naomi J Ryan, When Michael came to value it for probate I was very comfortable with the sensitive manner in which he dealt with matters. 2 months later I asked them to market the property and met Michael ...
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“Great...”

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Jul 17,2018
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Kim
By: 'Laura'
Jul 17,2018
0 people found
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The staff made the renting process easy, they even enabled us to view the property from abroad, and moving it went very smoothly. They are extremely friendly and happy to help and provided a very thorough inventory and information pack....
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Comment on agent fees
Fees as expected
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“House Sale...”

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Jun 21,2018
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Michael
By: 'Mary'
Jun 21,2018
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Selling our house through Naomi J Ryan agency was a very positive experience. Michael was very enthusiastic and realistic about the potential of a sale and the marketing of our property. We were well informed and received very helpful advice when making decisions. All of ...
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Comment on agent fees
The fees were what we expected from an agent
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“Thank you....”

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May 28,2018
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Rachael
By: 'Happy'
May 28,2018
0 people found
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I would like to thank Naomi j Ryan for there professional but friendly service especially Rachel & Michael. Buying a house is a very stressful time but they made us feel at ease & nothing was ever too much trouble for them. We would definatly recommend this ...
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“Excellent Customer Service...”

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May 22,2018
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Rachael
By: 'LowerKings'
May 22,2018
0 people found
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We recently purchased a house through Naomi J Ryan. I mainly dealt with Rachael who was fantastic. Very easy to get on with and really made the whole process very easy....
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NA
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“Helpful and friendly...”

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May 18,2018
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Rachael
By: 'Happy'
May 18,2018
1 people found
this helpful
Bought a house from Naomi J Ryan. The service was excellent and felt very honest. Kept us well informed along the way, especially Rachael who was very patient with us. Would recommend buying or selling a house with them....
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“friendly,smooth and efficient process...”

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May 11,2018
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By: 'Susan'
May 11,2018
1 people found
this helpful
I have just let my property through Naomi J Ryan before going abroad for a year.It has been such a pleasure to know that as a first time landlord everything is being handled so politely, efficiently and professionally particularly as organising such a big ...
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Excellent
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“Professional and helpful service throughout...”

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Apr 29,2018
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Samantha
By: 'Emily'
Apr 29,2018
1 people found
this helpful
We have recently used Naomi J Ryan to sell our previous property and buy our current one. We found them all to be extremely helpful and informative throughout both processes. It didnt matter who answered the phone they were all able to handle any queries ...
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Good
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“Brilliant experience...”

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Apr 26,2018
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Michael
By: 'Karen3962'
Apr 26,2018
1 people found
this helpful
Right from the valuation I knew it would be Naomijryan. The presentation and rationale behind valuation was spot on. From there onwards the professionalism of the staff, not just the two mentioned was excellent. Polite, ethical, always updating. It was amazing. thank you...
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Comment on agent fees
As expected
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“Great Agent...”

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Mar 26,2018
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Rachael
By: 'John,'
Mar 26,2018
1 people found
this helpful
I found every member of staff to be friendly and professional but most of all I felt valued as a customer and not just another business deal. Naomi J Ryan have something a little different which in my view sets them apart from the competition ...
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Comment on agent fees
I felt the fee was right and the agent worked hard to market and sell my property.
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“Excellent service kept in touch though the sale friendly staff ......”

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Feb 23,2018
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Samantha
By: 'Gail'
Feb 23,2018
1 people found
this helpful
Excellent service kept in touch though the sale friendly staff nothing to much trouble very professional would highly recommend and would use again....
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Fair
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“I have just used Naomi J Ryan to sell my ......”

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Feb 22,2018
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Gemma
By: 'Bex'
Feb 22,2018
1 people found
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I have just used Naomi J Ryan to sell my property and they were also the agents for the property we bought. Absolutely fabulous throughout, so personable and kind. I sold my house in less than a week! Having used other agents over the years, ...
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Comment on agent fees
They were lower/the same as most other estate agents, but the time and effort put into the advertising and helping with the buying and selling process was excellent.
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“Great service, and very friendly team. Always efficient and good ......”

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Feb 17,2018
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Michael
By: 'Charley'
Feb 17,2018
0 people found
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Great service, and very friendly team. Always efficient and good communication. Highly recommend. Very competitive prices and valuations. Thank you...
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Good
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“Purchased through the agents and the service was above and ......”

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Feb 01,2018
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Michael
By: 'Diane'
Feb 01,2018
0 people found
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Purchased through the agents and the service was above and beyond. No hesitation in returning to sell a few years later. Excellent service. Very professional and proactive. Always there to help and progress purchase and sale. Estate Agents do sometimes get a poor press but ...
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Worth every penny
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“Naomi J Ryan continue to provide excellent customer and property ......”

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Jan 23,2018
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Naomi
By: 'A'
Jan 23,2018
0 people found
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Naomi J Ryan continue to provide excellent customer and property management services, with a high level of attention to detail. Always helpful and happy to give an unbiased and realistic market opinion. Proactive and 'fuss free' in their approach whatever your needs. A great find......
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“Michael provided total support throughout the whole process. Resulting in ......”

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Dec 08,2017
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Michael
By: 'Vanessa'
Dec 08,2017
2 people found
this helpful
Michael provided total support throughout the whole process. Resulting in a seamless transaction and virtually stress free. In addition other members of staff with whom I had contact, were equally efficient. I have absolutely no hesitation in recommending Naomi J Ryan in the future....
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Good
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“Naomi J Ryan are a top class Estate Agent. We ......”

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Nov 09,2017
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Michael
By: 'Diane'
Nov 09,2017
2 people found
this helpful
Naomi J Ryan are a top class Estate Agent. We have just purchased our house through them and they were brilliant. They provided an excellent and professional and kept us informed throughout the whole process.. We dealt mainly with Michael who is lovely and very ...
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“We had spent 4 weeks looking for a suitable rental property ......”

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Nov 02,2017
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Kim
By: 'Louise'
Nov 02,2017
2 people found
this helpful
We had spent 4 weeks looking for a suitable rental property in Exeter or East Devon. Before we used Naomi J Ryan, we had received very poor client service from all of the other letting agents. We were not a dream client, having teenage children and ...
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Fair
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“Naomi J Ryan have been outstanding! They have been thoughtful, ......”

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Nov 01,2017
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Vanessa
By: 'Ellie'
Nov 01,2017
1 people found
this helpful
Naomi J Ryan have been outstanding! They have been thoughtful, professional and a pleasure to deal with! I have a wonderfully presented flat, a thorough inventory and all queries have been responded to promptly. There are no hidden or extortionate fees with this company. I ...
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No hidden or extortionate fee’s
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“Naomi J Ryan is the best selling agent we have ......”

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Oct 19,2017
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Michael
By: 'N&G'
Oct 19,2017
2 people found
this helpful
Naomi J Ryan is the best selling agent we have used over a number of moves (and ranks with anyone I have come across in a thirty year conveyancing solicitor role). Michael Jones was very good - enthusiastic and professional. He was also very aware ...
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Good
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“Naomi J Ryan Estate Agents provided a fantastic service. Moving ......”

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Sep 19,2017
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Michael
By: 'Ben'
Sep 19,2017
3 people found
this helpful
Naomi J Ryan Estate Agents provided a fantastic service. Moving home is amazing, but only when its over. The process itself is long and frustrating, mainly due to the people who you have little option but to deal with. They typically forget that you are ...
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Comment on agent fees
Better than average.
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“Just purchased our home through Naomi J Ryan and couldn't ......”

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Sep 16,2017
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Samantha
By: 'J'
Sep 16,2017
2 people found
this helpful
Just purchased our home through Naomi J Ryan and couldn't recommend them enough. We were kept fully informed at every stage, always knew exactly where we were and felt confident in the purchase and process. The care taken really did help our purchase and my ...
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Vendor Fees

No fees set.

Landlord Fees

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Tenant Fees

No fees set.
Last updated at 21/05/2024, 12:59 PM by Michael Jones
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:59 AM 21/05/2024 by Michael Jones

Awards won by Naomi J Ryan Estate Agents

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