90% sales valuation accuracy
90% sales fee satisfaction
MyLondonHome, founded in 2002, are an award winning and ARLA accredited estate agent in Central London. We adhere to many guiding principles and values that we consider in every action we take as a business, which has seen us win a wealth of awards and produce tremendous growth.We pride ourselves ...
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MyLondonHome, founded in 2002, are an award winning and ARLA accredited estate agent in Central London. We adhere to many guiding principles and values that we consider in every action we take as a business, which has seen us win a wealth of awards and produce tremendous growth.
We pride ourselves on operating as a specialist Central London estate agents, our vast knowledge of London and the property market provides us with the perfect acumen as a specialist estate agents. Our knowledge isn't something we keep to ourselves; our site has detailed area guides, we regularly post news articles and update our array of social channels to give you the benefit of our expertise.
There are plenty of career opportunities at MyLondonHome as we are a very driven company who look to innovate and grow as much as possible. Our employees are passionate and determined but also very personable. We also regularly participate in charity activity where the whole company can get involved in one way or another.
Many of our customers comment on our brilliant service by providing us with tremendous testimonials in which we feel truly privileged to receive.
We pride ourselves on operating as a specialist Central London estate agents, our vast knowledge of London and the property market provides us with the perfect acumen as a specialist estate agents. Our knowledge isn't something we keep to ourselves; our site has detailed area guides, we regularly post news articles and update our array of social channels to give you the benefit of our expertise.
There are plenty of career opportunities at MyLondonHome as we are a very driven company who look to innovate and grow as much as possible. Our employees are passionate and determined but also very personable. We also regularly participate in charity activity where the whole company can get involved in one way or another.
Many of our customers comment on our brilliant service by providing us with tremendous testimonials in which we feel truly privileged to receive.
Latest Reviews
View all Reviews 1120
21st Oct 2022
reviewed by 'Jim Fatah'
26th Jul 2022
reviewed by 'Jovan'
24th Jul 2022
reviewed by 'Ivan Lim'
17th Feb 2022
reviewed by 'Robert and Elizabeth Parker'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 90% | £250,000 | £9,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 233 | 1 | 551 | 18 | 98 | 0 | 127 | 2 | 88 | 2 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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MyLondonHome Branches (view all 4)
Jan 28,2016
Jan 28,2016
1
people found
this helpful
this helpful
Thomas Barratt at MyLondonHome has been extremely helpful in helping me find a flat in London while I have been in Sydney. It is always tricky organising a flat from another country. He has answered quickly, offered video tours (unasked), and has been very patient ...
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Comment on agent fees
Fees are all clearly stated before commitment. Standard fees for London.
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Jan 28,2016
Jan 28,2016
0
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Jennifer is very polite, honest and efficient - great to work with. She's incredibly helpful and forthcoming. Viewed the flat in the morning and had everything signed by the afternoon. Highly recommend her as your contact....
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Comment on agent fees
Average.
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Jan 27,2016
Jan 27,2016
0
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Excellent service by Thomas, he is fast, kind and precise. Was speedy to get back with information after viewing property....
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Jan 26,2016
Jan 26,2016
0
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Daniel Quicke and the rest of the team at MyLondonHome make property management a pleasurable experience. I deeply appreciate their hard work, commitment to placing my properties in rent and their attentiveness to my issues as landlord as well as their great communication of issues ...
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Comment on agent fees
Fair
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Jan 25,2016
Jan 25,2016
0
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this helpful
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During the last 3 weeks Jennifer has been a good partner in helping us find a property to let. She was effective, patient, discreet and efficient in her communication and dealings, and always with a smile!...
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Jan 22,2016
Jan 22,2016
0
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I have found my perfect flat and all thanks goes to Kristina. She has been very kind and patient with us from the beginning till the end. I've had a good experience with mylondonhome and I would recommend their services....
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Jan 21,2016
Jan 21,2016
0
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Kristina was amazing. She very quickly founded a property in London that suited for us and worked efficiently with the Landlord to find the best price for both of us. I had tried other Agencies initially who failed miserably. My London Homes were everything the ...
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Jan 21,2016
Jan 21,2016
0
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Jack has provided a great service throughout the process, his team were very supportive and resolved all the issues I have faced when searching for the property to let. Always pleasant and prompt to deal with - I can 100% recommend Jack and his team at ...
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Jan 21,2016
Jan 21,2016
0
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Thomas was very helpful and organized,in contrast to many other agents,he got very quickly what we were looking for and offered us lots of options. Very friendly and understanding. Thanks a lot!...
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Jan 21,2016
Jan 21,2016
0
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we have never purchased a reassignment property before and Bradley explained everything to us in great detail, taking the time to answer my sometimes dumb questions so that I fully understood. Thanks again Bradley for your assistance, Tim Jupp...
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Jan 21,2016
Jan 21,2016
0
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I have been looking for a flat that suits me for a while!!! I was desperste because all the flats i have seen were disgustin!
Untill i found my london home and special tomas barrat!
He listened to me and my needs. Tomas found me ...
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Comment on agent fees
It could be cheaper. But is not very expensive compared with others agents
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Jan 21,2016
Jan 21,2016
0
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My family and I have rented two amazing properties through Jack. He was very helpful and knowledgable regarding the properties. Jack knew exactly what we wanted thus saving us time during our property search. We are currently marketing a property with the help of Jack ...
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Jan 20,2016
Jan 20,2016
0
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I found my new studio apartment with the help of MyLondonHome. Jennifer from MyLondonHome provided an excellent service during the rental process, with prompt and clear answers to my queries. On the house seeings, she was there on time and answered all the questions about ...
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Comment on agent fees
N/A
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Jan 20,2016
Jan 20,2016
0
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We have had an excellent experience of MyLondonHome from start to finish and would highly recommend them.
Jennifer was the first to respond to an online query out of a number of other estate agents and included the widest range of properties that met our ...
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Jan 19,2016
Jan 19,2016
0
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Thomas was very helpful in giving all the details of the property I was interested in. Always available on the phone and his responses via e-mail were prompt. Helped with information and details....
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Comment on agent fees
market standard I guess.
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Jan 19,2016
Jan 19,2016
0
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I had an excellent renting experience with Thomas. He was able to arrange viewings for all the properties I wanted to view within hours after I first contacted him. I was also happy with the speed of the negotiations and contract signature process....
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Jan 17,2016
Jan 17,2016
0
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Sarah was thoroughly professional throughout my engagement with her. I had three other agencies marketing my property, and none were really proactive. Sarah was - always keeping me updated - and eventually successfully let my property. Well done My London Home - and Sarah...
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Comment on agent fees
Excellent
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Yes
Jan 15,2016
Jan 15,2016
0
people found
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Laila is a very dynamic and amiable person, that knows how to get things done by listening to what customers need / want. These attributes are never to be overlooked in a state agent, as they encompass the formula to success in this business vertical. To ...
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Comment on agent fees
Good
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Yes
Jan 11,2016
Jan 11,2016
0
people found
this helpful
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Maciej was polite and always answered queries and calls. He kept me well informed throughout the process. He was not pushy....
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Comment on agent fees
Reasonable
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Yes
Jan 08,2016
Jan 08,2016
0
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Bradley was very quick and efficient to find me a buyer for my property that came close to my asking price. Wendy has been invaluable in servicing completion of contracts and has excellent customer service skills. She is personal, fair and genuinely cares that her ...
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Comment on agent fees
Average
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Jan 08,2016
Jan 08,2016
0
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Jennifer was a pleasure to deal with from start to finish. She went above and beyond what you would expect and made sure that I felt looked after and was comfortable with the process of renting a flat. She quickly understood my requirements and provider ...
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Comment on agent fees
Fees in line with my ecpectations
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Jan 07,2016
Jan 07,2016
0
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Tom most definitely went above and beyond the call of duty in a) double checking the details and cancelling a viewing that would have been a waste of our time and his and
b) finding another estate agent who was handling a property that turned ...
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N/A
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Jan 06,2016
Jan 06,2016
7
people found
this helpful
this helpful
Elliot is a very professional and knowledgeable agent, he always can work for the best to balance the interest of both applicant and client....
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Comment on agent fees
Elliot Rainbow
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Jan 18, 2016
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(1)
Hi Catherine,
Thank you for the feedback, much appreciated.
I look forward to working with you again in the New Year. ...
Jan 05,2016
Jan 05,2016
0
people found
this helpful
this helpful
Jennifer has been extremely helpful throughout the process. The response speed has been excellent, and she was available to assist us throughout the holiday period which was much appreciated. She was helpful, friendly and made us feel comfortable inundating her with questions. I was unfamiliar ...
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Comment on agent fees
We benefited from a no-fees offer in December which was excellent.
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Jan 05,2016
Jan 05,2016
0
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Great service. Very quickly located property in location I wanted and managed a very prompt and efficient rental. I had tried another Agency initially who failed miserably to either complete on a similar property or in fact communicate with me. My London Homes were everything ...
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Comment on agent fees
Market rates. OK
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Dec 23,2015
Dec 23,2015
6
people found
this helpful
this helpful
Other agents told me that the response for the property I want to sell is bizarrely quiet but Elliot got me a buyer within a month. I don't mind accepting the offer price that is about 3% less than my asking price. I am also very ...
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Comment on agent fees
Same as market price.
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Jan 12, 2016
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(1)
Hi Chan,
Thank you for the kind review, my pleasure to assist with the sale of your property. Look forward to working with you again in the future. ...
Dec 22,2015
Dec 22,2015
1
people found
this helpful
this helpful
This is London. Landlords have to deal with the reality of tenancy changes as people relocate for a variety of reasons.
MyLondonHome team worked hard to conduct a fair number of viewings to source a new tenant for us. Eventually, the void was well, only ...
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Comment on agent fees
Fair and reasonable.
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Dec 21,2015
Dec 21,2015
0
people found
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It's early days for us as customers of MLH, but so far the experience has been excellent. We used the Canary Wharf office to get our small flat on Greenwich Peninsula let. They were responsive in terms of understanding our requirements, commercially competitive and helped ...
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Dec 18,2015
Dec 18,2015
2
people found
this helpful
this helpful
Maj worked hard to get details of the flat to as many prospective tenants as possible. He was also able to provide evidence of this.
His advice was always sound and he was able to use his knowledge of the market to advise the best ...
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Comment on agent fees
Fees were negotiable. Very happy with what I paid.
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Dec 18,2015
Dec 18,2015
5
people found
this helpful
this helpful
Ellliot was very helpful in giving all the details, etc of the property we were interested in. He was always available on the phone when we called him and his responses via e-mail were very prompt.
He helped us in negotiating a suitable price with ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
At MyLondonHome we are committed to providing a superior service for all of our clients and customers. Managing a large portfolio of properties, and coordinating the sales of many more properties does come with its challenges and we are proud of the way we conduct our daily business. On occasion, we do recognise that things go wrong and when it does, we want to put it right for you.
We have a complaints procedure in place so that anybody who wishes to seek help to get a matter resolved knows who to go to and the timeframes involved.
Please follow the below steps and we are fully confident that we will provide a fair and honest platform for you to express your concerns, and we will endeavour to resolve your complaint fully to your satisfaction.
1. In the first instance, complaints should be directed to the manager of the Department you are dealing with. Please call 020 7222 2500, and ask to speak to the Department Manager or email the manager concerned.
Please include an email address or telephone number in your email. You should expect an acknowledgement of your initial complaint within two business days.
2. If the complaint is about the department manager or you would like to escalate the complaint further, you may write to the appropriate Director:
Sales: [email protected]
HR: [email protected]
Lettings & Property Management: [email protected]
You should expect an acknowledgement to your email within one business day. Please then allow up to 14 working days for a Director to provide you with a written resolution to your complaint.
3. MyLondonHome is a member of The Property Ombudsman. We fully expect your complaint to be resolved in-house, however, you are able to contact The Property Ombudsman by following the below link to download the Complaints Form and all the information about submitting the complaint.
www.tpos.co.uk/consumers/how-to-make-a-complaint
The Property Ombudsman will normally ask that you follow the complaints procedure in-house through to the Director’s written resolution before they will investigate. You can also call or write to them at:
Milford House,
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333306
Last updated at 10:37 AM 06/01/2016 by allAgents
We have a complaints procedure in place so that anybody who wishes to seek help to get a matter resolved knows who to go to and the timeframes involved.
Please follow the below steps and we are fully confident that we will provide a fair and honest platform for you to express your concerns, and we will endeavour to resolve your complaint fully to your satisfaction.
1. In the first instance, complaints should be directed to the manager of the Department you are dealing with. Please call 020 7222 2500, and ask to speak to the Department Manager or email the manager concerned.
Please include an email address or telephone number in your email. You should expect an acknowledgement of your initial complaint within two business days.
2. If the complaint is about the department manager or you would like to escalate the complaint further, you may write to the appropriate Director:
Sales: [email protected]
HR: [email protected]
Lettings & Property Management: [email protected]
You should expect an acknowledgement to your email within one business day. Please then allow up to 14 working days for a Director to provide you with a written resolution to your complaint.
3. MyLondonHome is a member of The Property Ombudsman. We fully expect your complaint to be resolved in-house, however, you are able to contact The Property Ombudsman by following the below link to download the Complaints Form and all the information about submitting the complaint.
www.tpos.co.uk/consumers/how-to-make-a-complaint
The Property Ombudsman will normally ask that you follow the complaints procedure in-house through to the Director’s written resolution before they will investigate. You can also call or write to them at:
Milford House,
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333306
Best Estate Agent in SW1E 
Best Estate Agent in SW11 
