Extremely rude, dishonest and unprofessional lettings staff. Was bullied out of a viewing by Janice after failing to call me back to arrange a viewing. Accused me of harassment for chasing the viewing up on seveval occasions. After making a complaint she made a number ... read full review
Branch: Ayr, 3 Parkhouse Street
Services: Lettings (as a Tenant)
Rent PCM: £595 Would you recommend?: Yes
Postcode: KA7
Branch: Ayr, 3 Parkhouse Street
Lettings (as a Tenant)
Rent PCM: £595 Postcode: KA7
0people found this helpful
Janice went above and beyond to help me find a rental property. It was all done at a distance since I was unable to view it before moving in. It exceeded our expectations, and is perfect for our needs. Throughtout our tenancy Murphy Schoular have ... read full review
Branch: Ayr, 3 Parkhouse Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: KA8
Branch: Ayr, 3 Parkhouse Street
Lettings (as a Tenant)
Postcode: KA8
1people found this helpful
I was first to book appointment for the property. Went to see property. Agent who came to show us did tell that we are the first ones to view this property. Went straight to property to give application. But they lied and said that this ... read full review
“Was sent letter Monday to come do inspection Wednesday what ......”
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1 Star Review
Aug 02,2017
By:
'Irritated'
Aug 02,2017
Branch: Ayr, 3 Parkhouse Street
Services: Lettings (as a Tenant)
Rent PCM: £475 Would you recommend?: No
Postcode: KA8
Branch: Ayr, 3 Parkhouse Street
Lettings (as a Tenant)
Rent PCM: £475 Postcode: KA8
1people found this helpful
Was sent letter Monday to come do inspection Wednesday what short notice. No email was sent to confirm appointment from agency, I called stating ok for Wednesday and took day off work, only to get email on Wednesday stating they cancelling the appointment, when I ... read full review
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(1)
Murphy Scoular endeavour to accommodate tenants in every way possible As such we offer adequate notice for access. We have checked our diary for this date and see that we did indeed try to cancel your appointment due to an emergency at another property. However as you state, we did fit your appointment in as scheduled. May we ask you contact Murphy Scoular direct in order to ascertain which member of staff you spoke with. We would appreciate the opportunity to resolve this for you.. ...
“was considering this company to let my property and went ......”
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1 Star Review
Mar 08,2017
By:
'AVOID'
Mar 08,2017
Branch: Kilmarnock, 22\/24 John Finnie Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: KA1
Branch: Kilmarnock, 22\/24 John Finnie Street
Lettings (Prospective customer)
Postcode: KA1
6people found this helpful
was considering this company to let my property and went in as a tenant. glad i did. very rude and unprofessional. steer clear.... read full review
“Absolutely disgusted by the lack of service and professionalism. Wanted ......”
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1 Star Review
Feb 13,2017
By:
'Dissapointed'
Feb 13,2017
Branch: Kilmarnock, 22\/24 John Finnie Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: KA1
Branch: Kilmarnock, 22\/24 John Finnie Street
Lettings (Prospective customer)
Postcode: KA1
6people found this helpful
Absolutely disgusted by the lack of service and professionalism. Wanted to view a property . No call backs , very unorganised. When I said I was dissatisfied with the service I was spoken to so rudely and the agent told me she was going to hang up ... read full review
“Viewed 3 properties with this company and Sasha turned up looking ......”
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1 Star Review
Jul 11,2016
By:
'VeryAnnoyedCouple'
Jul 11,2016
Branch: Kilmarnock, 22\/24 John Finnie Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: KA3
Branch: Kilmarnock, 22\/24 John Finnie Street
Lettings (Prospective customer)
Postcode: KA3
5people found this helpful
Viewed 3 properties with this company and Sasha turned up looking unprofessional*. On arrival it was clear she was unorganised and she wasn't very pleasant to us or the other customer that was there to view a property with her. When we gave her some personal ... read full review
“Agent brought her personal opinions into a conversation about my ......”
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1 Star Review
Jul 01,2014
By:
'They'
Jul 01,2014
Branch: Ayr, 3 Parkhouse Street
Services: Lettings (as a Tenant)
Rent PCM: £575 Would you recommend?: No
Postcode: KA3
Branch: Ayr, 3 Parkhouse Street
Lettings (as a Tenant)
Rent PCM: £575 Postcode: KA3
10people found this helpful
Agent brought her personal opinions into a conversation about my relationship status with a rude remark and asked me to negate the contract by ending my tenancy without notice due to a breakup. Sasha is condescending and arrogant and as a lettings manager should not ... read full review
“Waste of time, They lied about agents being in the ......”
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1 Star Review
Apr 30,2014
By:
'Mathew'
Apr 30,2014
Branch: Ayr, 3 Parkhouse Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: KA16
Branch: Ayr, 3 Parkhouse Street
Sales (Prospective customer)
Postcode: KA16
8people found this helpful
Waste of time, They lied about agents being in the house when I was actually sitting outside the house. Never turned up for viewings and no call backs. When I called to complain the lady was really cheeky and abrupt with me.... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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