Mr Homes Sales & Lettings
4.1/5, 82 reviews
74% recommended
95% sales valuation accuracy
96% sales fee satisfaction
75% lettings valuation accuracy
80% lettings fee satisfaction
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Latest Reviews

 View all Reviews 82
14th Aug 2023
reviewed by 'Karmanite'
“Do not approach this agency they knowingly manage properties owned by convicted criminals that aren't fit to hold a license ......”
30th Apr 2023
reviewed by 'Mr'
“What great service we received from Mr Homes. The staff were very efficient and knowledgeable, always rang you back and ......”
6th Apr 2022
reviewed by 'Adrian'
“My sincere thanks for selling my ex rental portfolio property. I didn't know any one at Mr Homes prior to ......”
2nd Jan 2022
reviewed by 'Lara'
“Myself My partner and our son have been in rental house with MR Homes for Six years , Amazing They have ......”
4th Nov 2021
reviewed by 'Laura'
“Very heavy handed sales pitch. Almost impossible to even arrange a viewing without first agreeing to use their mortgage adviser. ......”
17th Jun 2020
reviewed by 'Richard'
“Very unprofessionalWe were contacted and the agents made a same day appointment for us to view a property.Upon arrival ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 96% £82,500 £320,000
Lettings 75% 80% £525 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 3 11 5 39 0 4 3 2 10
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Mr Homes Sales & Lettings Branches (view all 3)
Cardiff, CF5
Fairwater, CF5
Grangetown, CF11

“Property sale...”

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Sep 25,2018
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Gina
By: 'O’Toole'
Sep 25,2018
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The whole process with Mr Homes has been first class, from the initial meeting with Anthony and then dealing with the staff, mainly Gina and Leanne, leading onto the sale of the property. Thank you....
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Competitive fees, which were negotiable.
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“Best Estate Agent in Grangetown!...”

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Sep 25,2018
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Nick
By: 'Maruti'
Sep 25,2018
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Mr Homes have been a fantastic agent and very supportive to me and family throughout the entire process of purchase. I would highly recommend Mr Homes as a leading agent in CF11. Mr Nick was a great help to me from the beginning to the ...
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“So happy with my experience. Thank you so much!...”

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Sep 15,2018
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Michelle
By: 'Jordan'
Sep 15,2018
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Michelle was absolutely amazing! So happy with the service and will definitely recommend to any friends or family looking for a reliable estate agents in cardiff...
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Comment on agent fees
Good
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“Can't fault the service!...”

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Sep 14,2018
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Michelle
By: 'Steve'
Sep 14,2018
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The property I bought was managed by Mr Homes and found them to be very helpful, informative and proactive. Once the sell had completed I went with them to market and manage the letting which Michelle took on board! Wow within a week she had ...
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Comment on agent fees
Fees are average
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“Superb service...”

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Sep 12,2018
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Nick
By: 'Jackson'
Sep 12,2018
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After years of trying to sell my property with numerous other agents, I turned to Mr Homes' Nick Masters. Within hours of contacting Nick, the property was valued, photographed and marketed (at a higher price than the property previously hadn't sold for). Within 5 days the ...
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“Fantastic personable knew everything about the property I was selling outstanding service Thankyou for making the whole experience effortless!...”

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Sep 07,2018
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Anthony
By: 'Maria'
Sep 07,2018
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All the staff were excellent they took me through the sale step by step keep doing what your doing I have highly recommended you to family friends and work colleagues...
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Comment on agent fees
The fees were fair and reasonable cheaper than others in the market
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“Excellent Service...”

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Sep 05,2018
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Leanne
By: 'Gavin'
Sep 05,2018
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The team at Mr Homes were very helpful and helped me through the process of selling my home. They answered any questions I had and nothing was too much trouble....
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Comment on agent fees
Reasonable fixed price
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“Hardworking...”

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Aug 29,2018
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Aimee
By: 'Suzanne'
Aug 29,2018
0 people found
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Mr Homes were hardworking, professional and tireless. Excellent local knowledge and they sold my house super fast for over the asking price....
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Comment on agent fees
Fees were fixed and fair
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“Brilliant...”

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Aug 25,2018
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Leanne
By: 'Louise'
Aug 25,2018
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The people's estste agent Mr homes should be called. Leanne was fantastic very down to earth, professional and lovely to chat too. Nothing was a problem for Leanne and she made a very stressful situation calm. We would use Mr homes again. Thank you...
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Comment on agent fees
Cheaper than some estate agents
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“Customer Service...”

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Aug 24,2018
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Anthony
By: 'Julia'
Aug 24,2018
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From start to finish my experience with instructing Mr Homes to sell my property was excellent. All staff displayed professionalism. Only wish the process of buying/selling property was quicker. Would definitely recommend Mr Homes to friends/family. Thank you Julia...
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Comment on agent fees
Was able to negotiate a reasonable fee with Agent.
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“Excellent Service...”

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Aug 23,2018
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Leanne
By: 'HN'
Aug 23,2018
0 people found
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The service i received from Mr Homes was excellent from start to finish. From feedback on viewings with Amiee Beer to Gina Rees expertise in negotiating offers. Last but not least Leanne Mooney's continual updates on the progression of the sale to completion. This wasnt ...
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Comment on agent fees
good
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“Very professional service provided...”

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Aug 16,2018
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Michell
By: 'Steve'
Aug 16,2018
0 people found
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The service provided by Michelle Francis at Mr Homes was excellent. She kept me informed at every step making the renting of a property seamless. Not only was her service very professional but she also went that extra mile. Nothing was to much trouble for ...
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Comment on agent fees
Fees are very reasonable compared to other estate agents in Cardiff (good)
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“Park Rd Barry...”

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Aug 14,2018
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Michell
By: 'Elward'
Aug 14,2018
0 people found
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Michelle has been very helpful and accommodating throughout our viewing and then preparing the paperwork to take on a rental property in Barry....
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Comment on agent fees
The fees were very reasonable
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“Amazing service from Michelle...”

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Aug 10,2018
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Michell
By: 'Natalie'
Aug 10,2018
0 people found
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Amazing service from Michelle. She made the whole process quick and simple. Full of information of the surrounding area and amenities. Extremely helpful. Great communication keeping us updated with valid information throughout process. I would definitely recommend Mr Homes...
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Comment on agent fees
Good
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“Amazingly speedy service with a smile!!🤗...”

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Aug 08,2018
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Michell
By: 'Louise'
Aug 08,2018
0 people found
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Michell has been amazing from the moment I made my first contact with her. She has explained everything clearly and helped me every step of the way with letting my property. I have complete confidence in her and would definitely recommend her services. She has ...
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Comment on agent fees
Excellent, very competitive.
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“Helpful and amazing customer service...”

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Aug 07,2018
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Rebecca
By: 'Zara'
Aug 07,2018
0 people found
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Rebecca made my introduction to mr homes and her help was outstanding very helpful on the telephone even after I had to rearrange my valuation this was no problem for her and went out of her way to help us to rearrange...
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“Landlord...”

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Aug 02,2018
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Michell
By: 'Anonymous'
Aug 02,2018
0 people found
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Michelle has been professional, efficient (is an understatement), straight on with the job, rang us the same day the current tenant gave notice and got it advertised and had viewings lined up immediately! All our emails and phone calls were dealt with straight away, Michelle ...
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Comment on agent fees
Fair fees.
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“A fab experience....”

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Aug 02,2018
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Michell
By: 'Georgia'
Aug 02,2018
0 people found
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We have just recently moved in to our first property, and there was nothing short of efficiency and professionalism from Michelle. She has been great from start to finish, and got us into our chosen property as soon as was possible. I would recommend Michelle ...
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Comment on agent fees
Very reasonable fees
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“Excellent Service...”

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Jul 29,2018
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Gina
By: 'SL'
Jul 29,2018
0 people found
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I am so pleased that I chose Mr Homes to sell my house. I have moved many times and this experience was first class. The photographs taken by Anthony Parris were second to none. He really captured the 'feel' of my home and showed it ...
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“Having leanne to talk to everyone I phoned...”

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Jul 28,2018
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Leanne
By: 'Linzi'
Jul 28,2018
0 people found
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Andrew was excellent and tbrougher in his sales pitch represented my house accordingly. Leanne was very helpful nothing was to much trouble for her she was the one who sorted most of the sale out she kept me up to date with everything shes godsend ...
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Comment on agent fees
Fees were ok if you remember that there is vat on top
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“They know their stuff!...”

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Jul 20,2018
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Anthony
By: 'Cath'
Jul 20,2018
0 people found
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All the staff were fantastic - house sold quickly. They have a detailed knowledge of the area and know the market well. I would recommend Mr Homes to anyone selling their house....
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Comment on agent fees
Agent's fee was a little lower than other Agents we looked at.
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“FANTASTIC SERVICE!...”

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Jul 13,2018
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Nick
By: 'AEJ'
Jul 13,2018
0 people found
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Many thanks to Nick & team for the sale of our property. From valuation to completion of sale, the service was friendly, efficient and professional. We received feedback on all viewings and any follow up was done in a timely way, making the whole process very ...
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Comment on agent fees
The agents fees were very competitive, and, as a fixed fee, very clear and straightforward. We were able to budget for this from the outset.
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“Excellent Team...”

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Jul 05,2018
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Anthony
By: 'Clair'
Jul 05,2018
1 people found
this helpful
Mr Holmes was recommended to me by my cousin, whose property they sold in a few weeks. 😊Anthony and his team helped and guided me through the whole selling a property process, updating me regularly and explaning all the legal jargon. I would definitely recommend ...
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Comment on agent fees
Very Good
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By: Anthony Parris
Jul 06, 2018
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Thank you Clair, Your kind comments are very much appreciated by myself and our team. All the Best for the Future. Regards Anthony ...

“excellent service...”

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Jul 03,2018
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Michell
By: 'Nicola'
Jul 03,2018
1 people found
this helpful
Excellent service from beginning to end Michelle was easily contactable and helpful with any quieries and quickly resolved any issues. Thank you Michelle...
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Comment on agent fees
The agent fees are fare in comparison to others
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“Approachable and helpful .......”

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Jul 02,2018
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Nick
By: 'Mr'
Jul 02,2018
0 people found
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Nick Masters was friendly and courteous at a very stressful time in the whole process of moving house. I would definitely recommend Mr Homes in Grangetown, Cardiff....
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n/a
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“Not a great experience...”

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Jun 28,2018
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Michell
By: 'Adam'
Jun 28,2018
6 people found
this helpful
Had issues from start to finish. These include: -When we asked for things to be chased up they were not. -Felt we were being rushed into completing on the property. -We were told things about the property that we later found to be untrue. -Lack ...
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N/A
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“Excellent Service...”

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Jun 25,2018
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Aimee,
By: 'Peter'
Jun 25,2018
0 people found
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Brilliant service, communication and very helpful. First house sale I had to do and Mr Homes was a great choice. I would highly recommend them. Many Thanks...
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Comment on agent fees
Fees were as expected, no hidden extras Everything was clearly explained.
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“Excellent from start to finish...”

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Jun 06,2018
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Nick
By: 'Rob'
Jun 06,2018
2 people found
this helpful
We had been trying to sell our home for many months with not many leads generated. We got in contact with Mr. Homes based on their excellent reputation and their track record of achieving over the asking price. Nick Masters came to see us and ...
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Comment on agent fees
Very reasonable and transparent fees
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“Opportunistic and Discriminate...”

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May 05,2018
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Gina
By: 'MRHOMESISRUBBISH'
May 05,2018
8 people found
this helpful
1) They will try and get what your max budget is and insist on this information to milk you for all its worth 2) The staff Gina who is apparently the sales manager was reluctant to give me her name when I said I was reporting their ...
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NA
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“Michelle has been amazing!...”

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Apr 06,2018
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Michell
By: 'Jenna'
Apr 06,2018
1 people found
this helpful
Without Michelle I'd have been lost. I've had bad experiences in the past with letting agencies but Michelle made everything so simple for me. Really feel that she deserves recognition as she went above and beyond! Thank you so much for all of your help!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 3:17 PM 02/07/2018 by Nick Masters

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