Moving City
4/5, 29 reviews
76% recommended
80% sales valuation accuracy
100% sales fee satisfaction
We have years of experience in lettings and sales and we love going that extra mile​ for our clients.We have four dedicated teams at Moving City; in lettings, sales, management and investment. Each closely managed team has specialised, local knowledge and years of experience in the relevant sector, backed ... show more We have years of experience in lettings and sales and we love going that extra mile​ for our clients.

We have four dedicated teams at Moving City; in lettings, sales, management and investment. Each closely managed team has specialised, local knowledge and years of experience in the relevant sector, backed up by the highest industry qualifications.

Our people have been part of the local community for many years giving them a unique insight into the area. They undergo continual training to improve their skills and to make sure they are employing the highest standards of working practice. We believe that our hardworking, reliable and highly expert staff are the reason so many of our clients return to do business with us time and time again.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 80% 100% £388,000 £388,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 4 5 2 5 0 2 0 1 1
Areas covered
  • E1
  • SW16
  • E14
  • SE1
  • N1
  • N16
  • NW3
  • NW7
  • SE1
  • SE5
  • SE9
Address

18c Mansell Street
London
Greater London
E1 8AA
0207 481 1110

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA DPS

“I would NEVER recommend this group to anyone ......”

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Sep 25,2024
Minithumbdown
By: 'Katie'
Sep 25,2024
0 people found
this helpful
I would NEVER recommend this group to anyone looking to rent in London. We were first pressured into a viewing time slot that suited neither of us. We were told there was nothing earlier and nothing later than the time given only to show up ...
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“ALERT!!! TOTALLY INCOMPETENT and UNETHICAL practice!!!...”

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Jul 11,2023
Minithumbdown
By: 'SL'
Jul 11,2023
0 people found
this helpful
I have been with Moving City as a landlord since 2017. At first, they were decent. They did what one would expect a letting agent does - collect rent, pay your bills, etc. Things started to get worse whenever there is a turnover. The team members ...
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“5 stars...”

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Jun 23,2020
Minithumbup
By: 'Eleonora'
Jun 23,2020
0 people found
this helpful
Christopher was informative during the viewing process. Rimi was fantastic at setting my contract and the pre-move arrangements while giving me the information I needed to settle in my new flat.? Highly recommended...
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“Awful time waste agent Don't trust ***...”

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Dec 11,2018
Minithumbdown
By: 'Jane'
Dec 11,2018
0 people found
this helpful
Don't trust moving city agent !!! * Got awful service, I mean they have no attitude to face their clients and discrimination!!!!!! Called on Wednesday to book a viewing on Saturday and was told ** 2:30 pm had been booked. There was no one turns up or phones. Then ...
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“Excellent services...”

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Sep 11,2018
Minithumbup
Tyrone
By: 'Mirela'
Sep 11,2018
0 people found
this helpful
Many thanks to Tyrone Martin for successfully helping me get through a tough purchase process. He constantly chased all solicitors, was prompt in responding to all questions and acted with professionalism at all times. I would highly recommend Ty's services - great work!...
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“Awful! Stay away...”

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May 15,2018
Minithumbdown
By: 'Sara'
May 15,2018
2 people found
this helpful
Called on Saturday to book a viewing for this Monday and was told by a girl 11am had been booked and I would get a call on Monday to confirm this. No call on Monday came, I called and spoke to “Romano” who didn't apologise ...
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By: Pink Rose
Dec 06, 2018
View all comments (1)
Same situation !!!!!! Very bad agent !!!!! ...

“I have been rather unimpressed with Ripon and his team. ......”

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Oct 25,2017
Minithumbdown
By: 'Nick'
Oct 25,2017
2 people found
this helpful
I have been rather unimpressed with Ripon and his team. They have been unresponsive and unprofessional. They have delayed the listing of my property. When they eventually advertised my flat on Righmove, they had all details and floor plan wrong. They have procured one single ...
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“I would highly recommend Moving City for their expert advice ......”

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Oct 25,2017
Minithumbup
By: 'Marie-Josee'
Oct 25,2017
0 people found
this helpful
I would highly recommend Moving City for their expert advice and years of expertise. I would particularly recommend Jean-Pascal Olivier for his knowledge, friendliness and excellent client approach. Overall I found the company to be very helpful, supportive and demonstrating excellent customer service....
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Comment on agent fees
Very good. Offering highly competitive rates. I would say one of the best in the industry.
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“In few words i would say excellant and professional services ......”

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Aug 22,2017
Minithumbup
By: 'excellant'
Aug 22,2017
0 people found
this helpful
In few words i would say excellant and professional services i have received form movingcity for letting my property. i am really happy about the way they handle their works....
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Comment on agent fees
good
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“I fully endorse 5* rating given by other clients. I recently ......”

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Jun 27,2017
Minithumbup
By: 'MIK'
Jun 27,2017
1 people found
this helpful
I fully endorse 5* rating given by other clients. I recently bought and sold properties and I received a wonderful service provided by Ripon and Rebecca. Well done and keep it up...
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Comment on agent fees
Just standard
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“Time and again Ripon and his team surpass my expectations ......”

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Mar 27,2017
Minithumbup
By: 'Andrew'
Mar 27,2017
1 people found
this helpful
Time and again Ripon and his team surpass my expectations and manage to deliver in challenging situations. Rhys, Tom, Rebecca, Chris etc are an absolute pleasure to work with, and I can testify to their high levels of professionalism and capability. Not just for myself, ...
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Comment on agent fees
Fees are worth paying every pound!
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“A big thank you to Ripon and team. First class ......”

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Mar 27,2017
Minithumbup
By: 'Gabriel'
Mar 27,2017
1 people found
this helpful
A big thank you to Ripon and team. First class service from start to finish. Being an overseas client I was initially worried about the whole process of selling my London property as I wouldn't be physically there to oversee the process. As Moving City ...
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“I met Rebecca on asking for a valuation of my ......”

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Dec 22,2016
Minithumbup
By: 'Martha'
Dec 22,2016
4 people found
this helpful
I met Rebecca on asking for a valuation of my old flat in E2. Right from the beginning Rebecca has been very helpful, supportive, patient and pro-active. The whole selling/buying process was very stressful and it was very helpful to have an experienced agent ...
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Comment on agent fees
Moving cities fees are acceptable and worse it if you are luck when you get an amazing estate agent.
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“Rebecca was very polite and extremely helpful.always replied back ......”

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Jun 15,2016
Minithumbup
By: 'tony'
Jun 15,2016
4 people found
this helpful
Rebecca was very polite and extremely helpful.always replied back to any communication ie. email /phone calls I will definitely recommend her services to others...
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“Edith is a very responsible and active specialist. she always ......”

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Jun 15,2016
Minithumbup
By: 'Zou'
Jun 15,2016
4 people found
this helpful
Edith is a very responsible and active specialist. she always answer my question in an timely way. When I have an question, she always try her best to find solution for me. it is my pleasure to recommend Edith to my friend if I have ...
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Comment on agent fees
reasonable
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“Dealing with Edith over the last few months I have ......”

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Jun 14,2016
Minithumbup
By: 'Mr'
Jun 14,2016
5 people found
this helpful
Dealing with Edith over the last few months I have found her to be refreshingly quick at responding and always helpful. I have been impressed (as a multi landlord) that she has turned around initial instructions quickly, with good quality photo's and advertising information and ...
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Comment on agent fees
Good
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“Working within the industry it is difficult to find trusted ......”

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Jun 13,2016
Minithumbup
By: 'Mr'
Jun 13,2016
5 people found
this helpful
Working within the industry it is difficult to find trusted agents. Rebecca was efficient and proactive throughout the sales process, I have used Moving City again since - with just as good service. Many thanks....
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Comment on agent fees
Standard
Was this helpful? Yes

“I would like to compliment the entire team (Sales, Finance ......”

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Jun 13,2016
Minithumbup
By: 'Sangita'
Jun 13,2016
3 people found
this helpful
I would like to compliment the entire team (Sales, Finance and Lettings) at Moving City as their customer service and professionalism is exceptional and should be commended. All staff are: efficient, courteous, friendly and always helpful - providing regular updates, follow up and dealing with ...
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“Christopher Dunphy and the lettings team at Moving City provided ......”

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May 25,2016
Minithumbup
By: 'Frank'
May 25,2016
4 people found
this helpful
Christopher Dunphy and the lettings team at Moving City provided a 5 star service from start to finish. They are efficient and consistent in finding me a good quality of tenant. An energetic, efficient and effective team that delivered and fulfilled my requirements as a Landlord...
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Comment on agent fees
Competitive and Justified in the service provided.
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“Callum at Moving City, showed me around the appropriate homes ......”

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Jun 02,2015
Minithumbup
By: 'Tre'
Jun 02,2015
2 people found
this helpful
Callum at Moving City, showed me around the appropriate homes he had available and found me the perfect place for me and my flatmates to move into. He was helpful, genuine and all round a nice person to deal with. My offer initially was quite ...
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“The team were great to work with, they understood our ......”

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Feb 03,2015
Minithumbup
By: 'VISH'
Feb 03,2015
2 people found
this helpful
The team were great to work with, they understood our needs and worked tirelessly to push everything through on time. Would recommend to anyone, very happy with the service and professionalism shown. Thanks...
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“Zorrays has rented out one of our apartments and the ......”

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Jan 30,2015
Minithumbup
By: 'Simona'
Jan 30,2015
2 people found
this helpful
Zorrays has rented out one of our apartments and the whole lettings process was so fluent and efficient I could not asked for more. I would highly recommend using this team....
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“I was taken care of by Zorrays, he spent lots ......”

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Jan 28,2015
Minithumbup
By: 'chris'
Jan 28,2015
1 people found
this helpful
I was taken care of by Zorrays, he spent lots of time with me showing me the place and surroundings, my overall experience is very positive, from the first phone call to the end of the deal....
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“I used Moving City two years ago when Stacey Tift ......”

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Oct 17,2014
Minithumbdown
By: 'AW'
Oct 17,2014
1 people found
this helpful
I used Moving City two years ago when Stacey Tift worked there and my experience was nothing short of amazing. Two years down the line and I used them again and their service was nothing short of terrible. Nothing was done on time, I had ...
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“I tried to use Moving City to rent out my ......”

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Sep 27,2013
Minithumbdown
By: 'Horrified'
Sep 27,2013
4 people found
this helpful
I tried to use Moving City to rent out my property in Canada Water. To put it simply, they were absolutely incompetent and were not able to be flexible or commercial in any way whatsoever. They didn't seem to understand that as little admin as ...
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What agent could do to change your mind?
Help the client, as opposed to being so inflexible that no deal could have been done.
Attached Filesnbsp;
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“The service I received was very professional. They turned up ......”

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Apr 17,2013
Minithumbup
By: 'Rob'
Apr 17,2013
4 people found
this helpful
The service I received was very professional. They turned up on time, notified me of when viewings would be made. Any questions that I had were answered quickly and were able to give me advice on different options that were open to me. The whole ...
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“The staff was very friendly and efficient on the entire ......”

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Mar 11,2013
Minithumbup
By: 'Vince'
Mar 11,2013
2 people found
this helpful
The staff was very friendly and efficient on the entire renting progress. They are very quick at replying out request and questions. We also get a excellent condition flat as we have discussed during offering. I would recommend Moving City to my friends in the ...
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“I have used them few times to let my properties ......”

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Feb 28,2013
Minithumbup
By: 'Mr'
Feb 28,2013
3 people found
this helpful
I have used them few times to let my properties out as Landlord. Every time i found them very helpful and I did not have worry at all. The manager Ripon updates me after every viewing has taken please and give me good tenants with ...
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“Moving City, in particular Stacey, did a fantastic job of ......”

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Sep 17,2012
Minithumbup
By: 'deliwalton'
Sep 17,2012
2 people found
this helpful
Moving City, in particular Stacey, did a fantastic job of letting my property and looking out for me as a landlord who lives over 100 miles away from my rental property. There were some issues with the inventory company they recommended but Stacey made sure everything ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

You can make a complaint via email or by post. Please leave your contact details so we can get back to you once we have investigated the nature of your complaint.
Last updated at 3:24 PM 13/04/2018 by Ripon

Awards won by Moving City

Regional Awards won by Moving City

Individual Branch Awards



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