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Top 10 Most Helpful Reviews this Month

1
11 people found this helpful
Review by Shaun on 22nd March 2024
Branch: 26 Notting Hill Gate, London
Would you use this agent again? No

If there were an award for the most appalling letting agent experience, Marsh & Parsons would be the undisputed champion. My journey with them, from the hopeful beginnings of securing a rental property to the disillusioned end, has been nothing short of a nightmare. This review serves as a stark warning to anyone considering engaging with Marsh & Parsons for their letting needs.

From the outset, Marsh & Parsons demonstrated a level of incompetence and indifference that I had never encountered

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2
6 people found this helpful
Review by Michael on 11th March 2024
Branch: 16 Station Road, Upminster
Would you use this agent again? Yes

Charlotte came over to value our bungalow. She immediately put us at ease. She was very friendly, bubbly and professional as well as very reassuring-which we really needed!
We were very happy to give her our business from 3 agents we had to value our property.
Charlotte arranged 6 viewings in the first week and a lovely couple came twice and have made an offer of the full asking price, which exceeded our expectations!
Charlotte also recommended a solicitor to act for us who we now have on boa

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3
5 people found this helpful
Review by Martyn on 11th March 2024
Branch: 16 Station Road, Upminster
Would you use this agent again? Yes

Very proactive on getting our purchase agreed quickly. Becky did well showing us around twice in two consecutive days.

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4
4 people found this helpful
Review by I O on 10th March 2024
Branch: 2 Queens Park Road, Romford
Would you use this agent again? Yes

My experience with Berefords was very pleasant. High professionalism throughout the process. All thanks to Robert, Emi and Charlie were extremely professional and helpful. Excellent team they are. I will recommend Berefords to my friends and family.

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5
4 people found this helpful
Review by Miss Kiley S Marr on 29th February 2024
Branch: 33 The Oval, Sidcup
Would you use this agent again? Yes

five star service, absolutely brilliant. that why i have given five stars!
the market was very changeling due to changes in mortgage rate etc. They got the house sold. staff are friendly and helpful cannot fault them.
Thank you so much!

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6
4 people found this helpful
Review by James on 6th March 2024
Branch: 47 High Street, Godalming
Would you use this agent again? Yes

Great service, all the way through from marketing the property through to completion.

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7
3 people found this helpful
Review by Andrew on 4th March 2024
Branch: 36\/38 Alderley Road, Wilmslow
Would you use this agent again? No

Property rental nightmare.
Though the sales side of the business appears okay, the property management and rental management side is appalling. Where do we start? Maybe the beginning. I rented Woodbrook Tower in Alderley and on agreeing the rent, as advertised, the estate agent then tried to increase it 10% right as I was about to sign. Yes incredible and they had no other offers and the property was empty. They then told me it would be cleaned professionally. It clearly wasn't. Including dirty

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8
3 people found this helpful
Review by Andy on 8th March 2024
Branch: 23 High Street, Stockton-On-Tees
Would you use this agent again? No

Not impressed with the service so far, we specifically requested no board , yet one was put up. We came home another day to find a sold sign up on our property????? I wonder what else they are doing or not doing to hinder a sale ????

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9
3 people found this helpful
Review by Mohammed on 5th March 2024
Branch: 14 Finkle Street, Selby
Would you use this agent again? No

Booked a viewing for a property early morning, and was considering to put an offer via the phone. However, as a viewing was offered on the same day I thought i would wait. Phoned in the afternoon as a courtesy to say I will be 5 mins late due to work. They informed me they had sold the house and not taking offers, and that my viewing would not be honoured.
However, a friend viewed the house at the same time I was offered, and a phone call was also made to them to ask if they would like to make

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10
3 people found this helpful
Review by Andrew on 11th March 2024
Branch: 78 High Street, Alton
Would you use this agent again? Yes

All of the staff showed patience and respect with a few changes of heart over properties to purchase. We bought and sold via WPR and they managed both transactions smoothly as a team.

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