100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Morgans offers a comprehensive level of service for all clients from first contact through to completion. We have a team of experienced full time staff including a Client Services team to assist you through the process of dealing with solicitors and managing chains to meet your target dates for the ...
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Morgans offers a comprehensive level of service for all clients from first contact through to completion. We have a team of experienced full time staff including a Client Services team to assist you through the process of dealing with solicitors and managing chains to meet your target dates for the move.
Latest Reviews
View all Reviews 13
19th Nov 2023
reviewed by 'Happy Seller'
4th Aug 2023
reviewed by 'Wash'
14th Sep 2018
reviewed by 'NotMorgans'
26th Jul 2018
reviewed by 'Victoria'
23rd Apr 2018
reviewed by 'Sad'
18th Jun 2017
reviewed by 'Victim'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £160,000 | £160,000 |
| Lettings | 0% | 0% | £675 | £675 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 1 | 7 | 2 | 0 | 0 | 0 | 0 | 2 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Morgans Branches (view all 5)
Nov 19,2023
Nov 19,2023
0
people found
this helpful
this helpful
Brilliant all round. I could not be happier with everyone at the Kinross branch.
The staff were friendly, efficient, knowledgeable and very helpful.
I genuinely enjoyed the interactions with everyone involved;
The estate agent Steven McHardy was great to work with & easy to like.
The ...
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Aug 04,2023
Aug 04,2023
1
people found
this helpful
this helpful
Really poor service. Feel they could set a closing date instead with so much so called interest in a property. On more than one occasion booked a viewing only to told it sold, even though I explicitly stated I would be happy to put in ...
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Sep 14,2018
Sep 14,2018
2
people found
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If you want no call backs - YES
If you want to leave voicemails with no reply - YES
If you want an attitude/accusations in response to a complaint - YES
Although regulated by the The Property Ombudsman (tpos.co.uk), any complaints will ...
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Comment on agent fees
Not applicable
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Jul 26,2018
Jul 26,2018
0
people found
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Never got informed that my viewing got cancelled.
Found out online that property I'm interested in is no longer available. Waited till late afternoon next day for a phone call from them which never happen and deiced to contact them myself.
They confirmed property being ...
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Comment on agent fees
When wanted to view a property had to open an profile, I'm not entirely OK with idea of them storage my details like: address, email, phone, etc just because I want to view a rental property. However I initially called requesting one which I found out dates weren't suitable so they called again to check in if they can help.
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Apr 23,2018
Apr 23,2018
0
people found
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They are very helpful and nice when you visit the property and you feel happy until you pay the fees and agree with the rent. After that, it's a nightmare! Charged nonsense fees on move out, they took almost £300 from my bond on things that ...
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Jun 18,2017
Jun 18,2017
0
people found
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Agents obviously doesn't talk to each other and reply like I don't know what she told you but I just see there... without a confirming of the situation. So don't believe what one of them tells you because second one doesn't care !
One of the ...
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Comment on agent fees
bad
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Mar 07,2014
Mar 07,2014
0
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I have rented with Morgans before, but only through their city centre office. My experiences mean I would not recommend them again and certainly not have any dealings with their headingley office.
When maintenance issues were reported, they wrote incorrect information meaning that it took ...
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What agent could do to change your mind?
Agent could have dealt with complaints and sought to deliver a service to tenants as well as landlords. Agent could also deal with maintenance issues appropriately and in timely way.Attached Filesnbsp;
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Mar 07,2014
Mar 07,2014
0
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I have rented with Morgans before, but only through their city centre office. My experiences mean I would not recommend them again and certainly not have any dealings with their headingley office.
When maintenance issues were reported, they wrote incorrect information meaning that it took ...
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What agent could do to change your mind?
Agent could have dealt with complaints and sought to deliver a service to tenants as well as landlords. Agent could also deal with maintenance issues appropriately and in timely way.Attached Filesnbsp;
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Aug 01,2013
Aug 01,2013
2
people found
this helpful
this helpful
Were lovely getting me into the place. Were rude and unprofessional when I was moving out. All they cared about was getting the next person in. They came by unannounced and 15 minutes after the agreed hour-long window multiple times. When I was present during a ...
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What agent could do to change your mind?
Remember that your customers should be treated well during their entire contract and not just after move in.Attached Filesnbsp;
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Jul 21,2013
Jul 21,2013
2
people found
this helpful
this helpful
Let's face it - letting agents and estate agents have a bad reputation. Some of it is probably unjustified and some of it is probably justified, so I tend to take each company as I find them and on their own merits - in the ...
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Oct 26,2012
Oct 26,2012
1
people found
this helpful
this helpful
What a terrible agent! They lied to us telling us that the tenants were not interested in renting our property. The poor tenants came to visit us personally, to tell us that they were interested in the property but had asked the agents if they ...
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What agent could do to change your mind?
Close down.Attached Filesnbsp;
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May 13, 2013
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(1)
MD comment - People like this should be made to reveal their identity – no one at Morgans knows who they are or what they are talking about. The onus here needs to be with this web site who accepts claims from persons unknown without any confirmation of who they are or what they are talking about.
As MD if the complainant would like to make contact formally with Morgans and then providing their complaint is valid – Morgans will pay double compensation if what they say is in fact t ...
Aug 29,2010
Aug 29,2010
1
people found
this helpful
this helpful
Morgans are dreadful! We placed a deposit on a property and passed the referencing process. Before we left the deposit, we told them that we wanted the place fully furnished. They said this would not be an issue and the place would be furnished before ...
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Oct 28, 2011
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(1)
We do not take deposits from any tenants at point of references - its also illegal for any agent to not return a deposit - just maybe this person/persons would like to see the codes that Morgans adhere to - and if they can find a reason why Morgans acted wrongly then the MD will offer a double your money compensation!!!!! ...
Nov 09,2007
Nov 09,2007
0
people found
this helpful
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Absolutely fantastic service from start to finish. I would definately recommend this group of dynamic young professionals to anyone. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
