Miller Metcalfe
4.8/5, 747 reviews
93% recommended
97% sales valuation accuracy
98% sales fee satisfaction
80% lettings valuation accuracy
86% lettings fee satisfaction
Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think different”, taking traditional estate agency to a new level of service, ... show more Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think different”, taking traditional estate agency to a new level of service, trust and commitment. We specialise in residential sales and lettings, commercial, auctions and property surveys to offer the whole package for buyers, sellers, tenants and landlords.

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Latest Reviews

 View all Reviews 747
Featured Review
a
reviewed by 'Mike Clough'
“The team at Miller Metcalfe were areal asset in the re recent sale of our commercial premises. They were attentive ......”
Featured Review
a
reviewed by 'Lindsay H'
“Having never sold a property before, we didn’t know what to expect but we had help from everyone in ......”
24th Sep 2024
reviewed by 'Christine'
“Friendly and helpful staff.Very approachable.Regular updates on status of house.We accepted an offer within two weeks of ......”
18th Sep 2024
reviewed by 'Joanne Sedgwick'
“Absolutely excellent service. Mandy was exceptional and couldn’t do enough nothing was too much trouble ,always chasing and following ......”
16th Sep 2024
reviewed by 'Elaine'
“Prompt attention. Very friendly and professional advice helping me navigate the stages through to making an offer to having this ......”
12th Sep 2024
reviewed by 'Isaac'
“I had fantastic experience with Miller Metcalfe. Linzi and other team members were great and were always willing to respond ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £59,000 £17,750,000
Lettings 80% 86% £350 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
67 6 101 11 300 10 189 14 36 13
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 14:00
  • Sunday: 00:00 - 00:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
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Latest Properties

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Miller Metcalfe Image 1
Miller Metcalfe Branches (view all 8)
Bolton, BL1
Bury, BL9
Commercial, BL1
Culcheth, WA3
Harwood, BL2
Lettings, BL1
Prestige, BL1
Worsley, M28
Featured Review
a

“The team at Miller Metcalfe were areal asset ...and never gave up...”

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Apr 02,2024
Minithumbup
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Georgia
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Jack
By: 'Mike Clough'
Apr 02,2024
2 people found
this helpful
The team at Miller Metcalfe were areal asset in the re recent sale of our commercial premises. They were attentive and never gave up on what proved a difficult completion. Many obstacles were put in the way to prevent our progress but Georgia and Jack ...
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By: Miller Metcalfe
Apr 02, 2024
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Hello, thank you for your review of our Commercial department! ...
Featured Review
a

“Sale Avoncliffe Road...”

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Aug 14,2024
Minithumbup
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Linzi
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Don
By: 'Lindsay H'
Aug 14,2024
0 people found
this helpful
Having never sold a property before, we didn’t know what to expect but we had help from everyone in the process. All the team at the Worsley Branch were amazing from Mark doing the valuation, to Don & Laura doing viewings through to Linzi, Chloe ...
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By: Miller Metcalfe
Aug 14, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Kelly Ramsden - Farnworth Branch Excellent service throughout. Very professional ......”

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Oct 11,2017
Minithumbup
By: 'Frank'
Oct 11,2017
0 people found
this helpful
Kelly Ramsden - Farnworth Branch Excellent service throughout. Very professional and reliable. Really helpful every step of the way, thank you so much...
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“First class Thankyou !!! Very easy to deal with would definitely ......”

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Oct 10,2017
Minithumbup
By: 'Stephen'
Oct 10,2017
0 people found
this helpful
First class Thankyou !!! Very easy to deal with would definitely recommend Miller Metcalfe, Viewing staff also deserves a mentioned first agent I've ever used to come An do a detailed Reccy !!!!...
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Comment on agent fees
1% Excellent
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“Carmen was very helpful with all aspects of buying our ......”

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Oct 09,2017
Minithumbup
By: 'Rachel'
Oct 09,2017
0 people found
this helpful
Carmen was very helpful with all aspects of buying our home, from viewing to purchasing, all viewing requests were accommodated and nothing was too much trouble. Carmen has answered all my queries quickly and efficiently. Would definitely recommend....
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“Enthusiastic and realistic valuation from Johnathon, excellent photographs of the ......”

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Oct 06,2017
Minithumbup
By: 'Nick'
Oct 06,2017
0 people found
this helpful
Enthusiastic and realistic valuation from Johnathon, excellent photographs of the property, Don did a great job showing prospective buyers around, and Laura worked hard to negotiate a selling price I was happy with and kept me informed of any developments....
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Comment on agent fees
As expected
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“Rianna at Miller Metcalfe Chorley did a sterling job of ......”

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Oct 05,2017
Minithumbup
By: 'BC'
Oct 05,2017
0 people found
this helpful
Rianna at Miller Metcalfe Chorley did a sterling job of chasing the purchasers solicitor's to ensure a satisfactory completion and kept us updated throughout the process with full clarity and explanation. I would recommend Miller Metcalfe Chorley, especially Rianna to handle any property sale. .....
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Comment on agent fees
Reasonable
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“Friendly team.Guided well.Very quick in finding a buyer (......”

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Oct 05,2017
Minithumbup
By: 'Syed'
Oct 05,2017
0 people found
this helpful
Friendly team. Guided well. Very quick in finding a buyer (sale agreed in the first week). Kept on updating us at regular intervals....
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Comment on agent fees
Needed a bit of negotiation in the fees nitially
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“What an excellent service. The shining star of this estate ......”

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Oct 03,2017
Minithumbup
By: 'Kerry'
Oct 03,2017
0 people found
this helpful
What an excellent service. The shining star of this estate agents has to be Kerry. Always happy, polite and willing to help. Despite some small issues Kerry always aimed to please. A special thank you to Cathryn as well....
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Comment on agent fees
Very good
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“The whole Miller team have been excellent throughout the process ......”

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Oct 01,2017
Minithumbup
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Zoe
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Don
By: 'Wendy'
Oct 01,2017
0 people found
this helpful
The whole Miller team have been excellent throughout the process of selling our house and purchasing another, I have been very impressed....
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Comment on agent fees
Good.
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“We have had a very positive experience so far, all ......”

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Sep 29,2017
Minithumbup
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Don
By: 'Jane'
Sep 29,2017
0 people found
this helpful
We have had a very positive experience so far, all staff have been friendly and helpful (this includes Laura too)....
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Comment on agent fees
Satisfactory
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“***Excellent service***Yvonne was brilliant from start to finish, we ......”

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Sep 28,2017
Minithumbup
By: 'Sean'
Sep 28,2017
0 people found
this helpful
***Excellent service*** Yvonne was brilliant from start to finish, we booked a viewing on a rented apartment on the 26th September and all checks were completed within 24 hours and we agreed a moving in date. Yvonne kept us up to speed and was very helpful ...
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Comment on agent fees
Very reasonable
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“Victoria was very professional and worked hard throughout the whole ......”

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Sep 28,2017
Minithumbup
By: 'Rhona'
Sep 28,2017
0 people found
this helpful
Victoria was very professional and worked hard throughout the whole buying process, her speedy responses to e mails and phone calls were excellent and helped to make a quick hassle free purchase. Thank you Victoria!...
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Comment on agent fees
N/A
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“We rented out our property via Miller Metcalfe, with Joanna ......”

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Sep 26,2017
Minithumbup
By: 'Satisfied'
Sep 26,2017
0 people found
this helpful
We rented out our property via Miller Metcalfe, with Joanna managing the sourcing of a good tenant and dealing with the necessary paperwork. This took less than 3 weeks from the first advert to the tenant moving in. A great service for landlords....
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Comment on agent fees
Fees were fair for finding a tenant.
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“I really like the people that work in this office, ......”

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Sep 22,2017
Minithumbup
By: 'mrs.'
Sep 22,2017
0 people found
this helpful
I really like the people that work in this office, special thanks to tony, Katie and Kerry. youre as bright and cheerful as I am. Thanks again xxxxxx...
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“keep in touch by text which was handy wasn't pushy ......”

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Sep 21,2017
Minithumbup
By: 'NickBowen'
Sep 21,2017
0 people found
this helpful
keep in touch by text which was handy wasn't pushy and very supportive once we decided got the process moving very quickly...
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Comment on agent fees
a total of ‚£450 is too much, a fair price would be a set ‚£300 for references and processing.
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“Sam at Miller Metcalfe has provided first class service during ......”

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Sep 20,2017
Minithumbup
By: 'Gareth'
Sep 20,2017
0 people found
this helpful
Sam at Miller Metcalfe has provided first class service during the rental process of my property. She is confident and knows her job inside out, she is by far the best agent that I have dealt....
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Comment on agent fees
Reasonable
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“Karen has helped us throughout the purchase of our property. ......”

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Sep 19,2017
Minithumbup
By: 'Virginie'
Sep 19,2017
0 people found
this helpful
Karen has helped us throughout the purchase of our property. We could easily contact her by phone or email and she returned our calls when needed. Karen made sure to chase the solicitors if we were struggling and this really helped push the purchase forward. ...
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“We are very happy with the letting service Samantha provided ......”

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Sep 18,2017
Minithumbup
By: 'Robert'
Sep 18,2017
0 people found
this helpful
We are very happy with the letting service Samantha provided to us. Fast, efficient and professional. I highly recommend Samantha....
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“We were very impressed with the initial meeting with the ......”

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Sep 17,2017
Minithumbup
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Zoe
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Don
By: 'Sue'
Sep 17,2017
0 people found
this helpful
We were very impressed with the initial meeting with the Business manager and description of how MM would work with us. Unfortunately the draft advert for our house was incorrect in a number of ways and the floor plan wrong - so we ended up ...
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Comment on agent fees
I would say the fees are pretty standard and in line with other estate agents
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“Yvonne couldn't do enough to help us. She is a ......”

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Sep 13,2017
Minithumbup
By: 'Emma'
Sep 13,2017
0 people found
this helpful
Yvonne couldn't do enough to help us. She is a credit to the team. She was available either by phone or email and replied quickly....
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“Yvonne works tirelessly to help and support her customers. she ......”

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Sep 13,2017
Minithumbup
By: 'Kate'
Sep 13,2017
0 people found
this helpful
Yvonne works tirelessly to help and support her customers. she always responds to you very quickly. She shows understanding and is approachable....
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“The service at Miller Metcalfe was Fantastic Yvonne couldn't do ......”

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Sep 13,2017
Minithumbdown
By: 'Bond007'
Sep 13,2017
0 people found
this helpful
The service at Miller Metcalfe was Fantastic Yvonne couldn't do enough to make letting a property from them so straight forward and easy, professional, friendly and courteous. I will recommend and use them in for he future. Once again thank You so much....
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Comment on agent fees
Good
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“Had quite a few questions, Yvonne answered them all promptly ......”

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Sep 12,2017
Minithumbup
By: 'Rhea'
Sep 12,2017
0 people found
this helpful
Had quite a few questions, Yvonne answered them all promptly and accurately. Very helpful would definitely pass her on to any friends or family looking to buy or rent....
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Comment on agent fees
Fair
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“Generally poor service. We were discouraged from viewing a house ......”

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Sep 09,2017
Minithumbdown
By: 'Td235'
Sep 09,2017
1 people found
this helpful
Generally poor service. We were discouraged from viewing a house that we eventually bought. Then we requested appointments and the team booked them in on the wrong dates. Emails not responded to, viewings not attended. For sale sign screwed into tree that has a protection ...
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“I cannot recommend Sam highly enough for letting out a ......”

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Sep 08,2017
Minithumbup
By: 'Lesley'
Sep 08,2017
0 people found
this helpful
I cannot recommend Sam highly enough for letting out a property. She listens to all you need and ensures this is delivered. The service she has provided through two properties being let has been excellent....
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Comment on agent fees
Good
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“Carmen was very reliable and always kept us up to ......”

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Sep 05,2017
Minithumbup
By: 'Maxine'
Sep 05,2017
0 people found
this helpful
Carmen was very reliable and always kept us up to date on the progress of the sale. She always replied to emails within an appropriate time and gave us excellent advice and took our opinions into account and not trying to change our minds....
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Comment on agent fees
Fees are good for the amount of work that she put in.
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“Simply fantastic, professional and personal Carmen focuses on both the ......”

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Sep 05,2017
Minithumbup
By: 'Kelly'
Sep 05,2017
0 people found
this helpful
Simply fantastic, professional and personal Carmen focuses on both the vendor and the buyer to ensure both are happy with the transaction. Carmen provides constant and truthful feedback which is exactly what you need during this process. Carmen makes everything easy to understand, always returns ...
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Comment on agent fees
Competitive
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“Just like to say a big thank you to Bev & ......”

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Aug 28,2017
Minithumbup
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Beverley
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Caroline
By: 'GUY'
Aug 28,2017
0 people found
this helpful
Just like to say a big thank you to Bev & Caroline for the great service you provided during the sales & purchase of my fathers house and my own. Always there to advise & chase things up and always replied to any questions quickly. If i need ...
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Comment on agent fees
Fees could be less but then you get what you pay for.
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“Bev and all her colleagues were very approachable and helpful ......”

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Aug 23,2017
Minithumbup
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Beverley
By: 'Jude'
Aug 23,2017
0 people found
this helpful
Bev and all her colleagues were very approachable and helpful throughout our sale and purchase. Made us feel very comfortable despite a long winded transaction. Thank you Bev...
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Comment on agent fees
In line with other local agents
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“Excellent service- polite and friendly and kept us informed at ......”

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Aug 18,2017
Minithumbup
By: 'Ben'
Aug 18,2017
0 people found
this helpful
Excellent service- polite and friendly and kept us informed at every step of the process. Would definately recommend Claire in future....
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Comment on agent fees
Reasonable.
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“We had a complicated and difficult sale of property to ......”

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Aug 17,2017
Minithumbup
By: 'The'
Aug 17,2017
0 people found
this helpful
We had a complicated and difficult sale of property to complete. Having approached several agents we decided to go with Vanessa at Millermetcalfe as a direct result of her professional advice and friendly visit. She was exceptional at all times, giving us the best options ...
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Comment on agent fees
Reasonable
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Vendor Fees

*Subject to property value and package chosen.

Landlord Fees

Our INTRODUCTION package is just £250.00 Plus VAT, please be aware that this amount will be required to be paid upfront prior to advertising.

Our comprehensive tenant find only package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £700.00 inc VAT.

Our comprehensive Rent Collection package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £650.00 inc VAT and then a monthly commission charge at 9.6% inc VAT each month of service.

Our Managed Tenancy package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £600.00 inc VAT and then a monthly commission charge at 12% inc VAT each month of service.

Tenant Fees

-Rent
-A refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the total annual rent is £50,000 or above
-Payments associated with early termination of the tenancy, when requested by the tenant
-Payments capped at £50 (or reasonably incurred costs, if higher) for the variation, assignment or novation of a tenancy
-Payments in respect of utilities, communication services, TV licence and -Council Tax
-A default fee for late payment of rent and replacement of a lost key/security device giving access to the housing, where required under a tenancy agreement
Last updated at 26/02/2024, 12:08 PM by Danielle Orrell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:37 AM 14/03/2024 by allAgents

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