Miller Metcalfe
4.8/5, 747 reviews
93% recommended
97% sales valuation accuracy
98% sales fee satisfaction
80% lettings valuation accuracy
86% lettings fee satisfaction
Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think different”, taking traditional estate agency to a new level of service, ... show more Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think different”, taking traditional estate agency to a new level of service, trust and commitment. We specialise in residential sales and lettings, commercial, auctions and property surveys to offer the whole package for buyers, sellers, tenants and landlords.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £59,000 £17,750,000
Lettings 80% 86% £350 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
67 6 101 11 300 10 189 14 36 13
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Thank you to all the staff at Miller Metcalf, Worsley. ......”

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Dec 20,2017
Minithumbup
Zoe
Don
By: 'Neale'
Dec 20,2017
0 people found
this helpful
Thank you to all the staff at Miller Metcalf, Worsley. Our sale was not straight forward due to factors outside the control of Miller Metcalf but undaunted they sold our property 3 times! Professional, courteous, and well-motivated. I have no hesitation.in recommending the team. Money ...
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“Karen worked tirelessly for us, it was a very long ......”

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Dec 13,2017
Minithumbup
By: 'Adam'
Dec 13,2017
0 people found
this helpful
Karen worked tirelessly for us, it was a very long hard slog to get the sale to complete but Karen was great. Very helpful, always bubbly and very easy to talk to. Very impressed with her customer service....
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Good
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“Karen supported me in the sell of my home. The ......”

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Dec 13,2017
Minithumbup
By: 'Dave'
Dec 13,2017
0 people found
this helpful
Karen supported me in the sell of my home. The sale was protracted and took a long time to bring to conclusion but all the way through the process Karen was on the case and showed real tenacity and resilience in getting the deal over ...
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Comment on agent fees
Reasonable for time spent
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“Karen really helped me with my purchase of my first ......”

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Dec 09,2017
Minithumbup
By: 'Josh'
Dec 09,2017
0 people found
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Karen really helped me with my purchase of my first property. Got all questions I had answered quickly and made it really stress free !...
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“Louise Warburton dealt with finding us a tenant for our ......”

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Dec 05,2017
Minithumbup
By: 'Bernie'
Dec 05,2017
1 people found
this helpful
Louise Warburton dealt with finding us a tenant for our rental property, She was really professional and dealt with everything promptly and very efficiently. would definitely go to her again...
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Comment on agent fees
fair
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“Support throughout the letting process, and afterwards, has been positive ......”

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Nov 30,2017
Minithumbup
By: 'Andrew'
Nov 30,2017
0 people found
this helpful
Support throughout the letting process, and afterwards, has been positive and welcome. Explanation of necessary checks and stages were clearly outlined in readily understandable language. Contact has been maintained after the completion of the agreement in a similarly supportive manner....
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Comment on agent fees
Fees seemed reasonable and in keeping with expected rates.
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“Yvonne has been extremely efficient and approachable and has been ......”

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Nov 29,2017
Minithumbup
By: 'Debs'
Nov 29,2017
0 people found
this helpful
Yvonne has been extremely efficient and approachable and has been easy to reach/contact at all times throughout office hours. She has explained the process and has made the whole experience of moving to rented accommodation so much easier. We are very appreciative of her ...
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Comment on agent fees
Fees are reasonable as per market norms.
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“HiyWe were dealt with by Katie-jo in a professional, friendly ......”

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Nov 23,2017
Minithumbup
By: 'Vicky'
Nov 23,2017
0 people found
this helpful
Hiy We were dealt with by Katie-jo in a professional, friendly and timely manner. The service was efficient and we would recommend Miller metcalf...
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Comment on agent fees
Never rented so don’t know how they compare.
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“Fantastic service of yvonne cant wait for our house to ......”

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Nov 19,2017
Minithumbup
By: 'Leigh-Ann'
Nov 19,2017
0 people found
this helpful
Fantastic service of yvonne cant wait for our house to be ready always there to answer any questions A lovely lady and easy to chat to when sorting things out...
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“Yvonne was very helpful and understanding with my situation and ......”

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Nov 17,2017
Minithumbup
By: 'Sam'
Nov 17,2017
0 people found
this helpful
Yvonne was very helpful and understanding with my situation and guided me the best way she could.. I was always kept up to date with regular updates to what was happening with the property.. when I asked a question or needed to know an answer ...
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Comment on agent fees
Good and fair
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“Catherine valued my property and I was very pleased with ......”

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Nov 17,2017
Minithumbup
By: 'Tricia'
Nov 17,2017
0 people found
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Catherine valued my property and I was very pleased with her valuation. Following the buyers' survey they attempted to knock the price down but nothing was discovered that was not visible at the viewing stage. Catherine explained this to the buyers and supported my request ...
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Comment on agent fees
Reasonable fees and clear about what I would pay.
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“.Absolutely disappointed by the service provided... !!! My partner were supposed ......”

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Nov 17,2017
Minithumbdown
By: 'Caroline'
Nov 17,2017
0 people found
this helpful
.Absolutely disappointed by the service provided... !!! My partner were supposed to pick up the keys of our new house today. When arriving at Miller Metcalfe, he has been informed that we would get them the day after. We hired a car for us to be ...
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“Katie helped us with renting a property. She was very ......”

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Nov 16,2017
Minithumbup
By: 'LeeC'
Nov 16,2017
0 people found
this helpful
Katie helped us with renting a property. She was very friendly, professional and very helpful. Even after moving in to the property, Katie has been very helpful with any issues or queries that we've had - great service!...
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Comment on agent fees
I understand that agent fees and these were fine, however £200 for a reference fee is very high just to be sent a web link.
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“We recently rented a house via Katie at the Hindley ......”

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Nov 14,2017
Minithumbup
By: 'GreenRanger'
Nov 14,2017
0 people found
this helpful
We recently rented a house via Katie at the Hindley Office. She has been very friendly and super helpful, keeping us updated throughout the process by phone and email....
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Comment on agent fees
Having not rented before, I wasn't sure how cheap/expensive the agent fee was - £150. I felt like the Reference Fee - £200 was excessive for what it actually was, especially when we had to pay the 6 months rent upfront.
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“Great service and communication! Katie jo got things moving very ......”

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Nov 14,2017
Minithumbup
By: 'MD'
Nov 14,2017
0 people found
this helpful
Great service and communication! Katie jo got things moving very quickly with the property listing and Tony was great to deal with and kept me updated on every development during the sale off my property. Property sold in under 24 hours!! highly recommend!!...
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Comment on agent fees
good
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“Excellent service , extremely friendly , polite and nothing is too much ......”

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Nov 03,2017
Minithumbup
By: 'Lesley'
Nov 03,2017
0 people found
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Excellent service , extremely friendly , polite and nothing is too much trouble for Katie she is always on hand to help with anything....
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Comment on agent fees
Very reasonable .
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“The renting of a flat for my son was done ......”

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Nov 03,2017
Minithumbup
By: 'Julie'
Nov 03,2017
0 people found
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The renting of a flat for my son was done efficiently and quickly. Nothing was too much trouble. I would recommend...
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Comment on agent fees
Good
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“Katie made the transition into my new flat run smoothly ......”

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Nov 02,2017
Minithumbup
By: 'Ash'
Nov 02,2017
0 people found
this helpful
Katie made the transition into my new flat run smoothly and was very helpful throughout and she took great care to explain every stage of the move-in very clearly....
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“Great agent helpful nice person Experienced, courteous, always respond to ......”

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Nov 01,2017
Minithumbup
By: 'Przemyslaw'
Nov 01,2017
0 people found
this helpful
Great agent helpful nice person Experienced, courteous, always respond to e-mail, she knows Her work very well, she can explain everythings clear...
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Comment on agent fees
Very Good
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“We rented a property for 6 months via Katie at Miller ......”

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Nov 01,2017
Minithumbup
By: 'JD'
Nov 01,2017
0 people found
this helpful
We rented a property for 6 months via Katie at Miller Metcalf whilst our home was refurbished. The service was excellent and nothing was too much trouble. Katie guided us expertly through every aspect of the process and we would recommend without hesitation....
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Comment on agent fees
Charges and fees were reasonable.
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“I just used Miller Metcalfe - Worsley to purchase a ......”

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Oct 28,2017
Minithumbup
Zoe
By: 'VT'
Oct 28,2017
0 people found
this helpful
I just used Miller Metcalfe - Worsley to purchase a flat in Machester and I was absolutely blown away by Zoe's customer service and attention to detail. I'm based in London so was quite anxious with the purchase initially. Zoe understood my concerns and really ...
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“Zoe dealt with my sale of the property and she ......”

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Oct 26,2017
Minithumbup
Zoe
By: 'Srabani'
Oct 26,2017
0 people found
this helpful
Zoe dealt with my sale of the property and she managed the whole thing extremely efficiently. Very professional. Highly recommend her. I would like to mention here that she is the ONLY one in my experience who is efficient and professional in that branch. The ...
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Comment on agent fees
The fees were as agreed
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“We bought and let out a flat through the Worsley ......”

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Oct 18,2017
Minithumbup
By: 'Tanmoy'
Oct 18,2017
0 people found
this helpful
We bought and let out a flat through the Worsley branch and have to admit the service was very satisfactory. The staffs, Megan & Laura in particular were professional and very responsive throughout the process and guided us all the way through....
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Comment on agent fees
Good
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“Karen Price is a problem solver with her help our ......”

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Oct 18,2017
Minithumbup
By: 'Simon'
Oct 18,2017
0 people found
this helpful
Karen Price is a problem solver with her help our purchase of the flat was successfully completed. Besides gave us advice, she have patience and skill in handling the case through the whole process. In addition, the other staff in the branch are also very ...
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Comment on agent fees
good
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“Kelly has communicated well with us throughout the purchase so ......”

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Oct 16,2017
Minithumbup
By: 'Tony'
Oct 16,2017
1 people found
this helpful
Kelly has communicated well with us throughout the purchase so far, she has made herself available and answered all our queries....
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“Kelly Ramadan - Very Helpful, professional & friendly. Excellent Service. Would ......”

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Oct 13,2017
Minithumbup
By: 'Loveena'
Oct 13,2017
0 people found
this helpful
Kelly Ramadan - Very Helpful, professional & friendly. Excellent Service. Would recommend 100% to anyone. Available all the time to talk and discuss any issues or in general....
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“Carmen was, at all times, professional and friendly, without being ......”

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Oct 13,2017
Minithumbup
By: 'June'
Oct 13,2017
0 people found
this helpful
Carmen was, at all times, professional and friendly, without being pushy. She was always availably, always returned calls and I almost felt that she had become a friend by the end!...
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Comment on agent fees
Don't know what they are, as this is a purchase not a sale
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“Carmen has been brilliant from start to finish I have ......”

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Oct 12,2017
Minithumbup
By: 'John'
Oct 12,2017
0 people found
this helpful
Carmen has been brilliant from start to finish I have asked for a number of view to the property and nothing has ever been a problem. She has always when asked to contact the vendor for me come back to me promptly. Brilliant....
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“Amazing staff helped me out and chased up the stages ......”

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Oct 12,2017
Minithumbup
By: 'Syed'
Oct 12,2017
0 people found
this helpful
Amazing staff helped me out and chased up the stages of the process whenever i asked them too. Great job...
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“I viewed a property with Carmen who was very helpful ......”

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Oct 11,2017
Minithumbup
By: 'A'
Oct 11,2017
0 people found
this helpful
I viewed a property with Carmen who was very helpful with answering my questions and concerns. She kept in contact and was always very pleasant to deal with. A credit to your business....
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Vendor Fees

*Subject to property value and package chosen.

Landlord Fees

Our INTRODUCTION package is just £250.00 Plus VAT, please be aware that this amount will be required to be paid upfront prior to advertising.

Our comprehensive tenant find only package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £700.00 inc VAT.

Our comprehensive Rent Collection package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £650.00 inc VAT and then a monthly commission charge at 9.6% inc VAT each month of service.

Our Managed Tenancy package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £600.00 inc VAT and then a monthly commission charge at 12% inc VAT each month of service.

Tenant Fees

-Rent
-A refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the total annual rent is £50,000 or above
-Payments associated with early termination of the tenancy, when requested by the tenant
-Payments capped at £50 (or reasonably incurred costs, if higher) for the variation, assignment or novation of a tenancy
-Payments in respect of utilities, communication services, TV licence and -Council Tax
-A default fee for late payment of rent and replacement of a lost key/security device giving access to the housing, where required under a tenancy agreement
Last updated at 26/02/2024, 12:08 PM by Danielle Orrell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:37 AM 14/03/2024 by allAgents

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