Miller Metcalfe
4.8/5, 747 reviews
93% recommended
97% sales valuation accuracy
98% sales fee satisfaction
80% lettings valuation accuracy
86% lettings fee satisfaction
Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think different”, taking traditional estate agency to a new level of service, ... show more Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think different”, taking traditional estate agency to a new level of service, trust and commitment. We specialise in residential sales and lettings, commercial, auctions and property surveys to offer the whole package for buyers, sellers, tenants and landlords.

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Latest Reviews

 View all Reviews 747
Featured Review
a
reviewed by 'Mike Clough'
“The team at Miller Metcalfe were areal asset in the re recent sale of our commercial premises. They were attentive ......”
Featured Review
a
reviewed by 'Lindsay H'
“Having never sold a property before, we didn’t know what to expect but we had help from everyone in ......”
24th Sep 2024
reviewed by 'Christine'
“Friendly and helpful staff.Very approachable.Regular updates on status of house.We accepted an offer within two weeks of ......”
18th Sep 2024
reviewed by 'Joanne Sedgwick'
“Absolutely excellent service. Mandy was exceptional and couldn’t do enough nothing was too much trouble ,always chasing and following ......”
16th Sep 2024
reviewed by 'Elaine'
“Prompt attention. Very friendly and professional advice helping me navigate the stages through to making an offer to having this ......”
12th Sep 2024
reviewed by 'Isaac'
“I had fantastic experience with Miller Metcalfe. Linzi and other team members were great and were always willing to respond ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £59,000 £17,750,000
Lettings 80% 86% £350 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
67 6 101 11 300 10 189 14 36 13
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:00
  • Saturday: 09:00 - 14:00
  • Sunday: 00:00 - 00:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
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Latest Properties

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Miller Metcalfe Branches (view all 8)
Bolton, BL1
Bury, BL9
Commercial, BL1
Culcheth, WA3
Harwood, BL2
Lettings, BL1
Prestige, BL1
Worsley, M28
Featured Review
a

“The team at Miller Metcalfe were areal asset ...and never gave up...”

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Apr 02,2024
Minithumbup
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Georgia
Staff profile picture
Jack
By: 'Mike Clough'
Apr 02,2024
2 people found
this helpful
The team at Miller Metcalfe were areal asset in the re recent sale of our commercial premises. They were attentive and never gave up on what proved a difficult completion. Many obstacles were put in the way to prevent our progress but Georgia and Jack ...
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By: Miller Metcalfe
Apr 02, 2024
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Hello, thank you for your review of our Commercial department! ...
Featured Review
a

“Sale Avoncliffe Road...”

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Aug 14,2024
Minithumbup
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Linzi
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Don
By: 'Lindsay H'
Aug 14,2024
0 people found
this helpful
Having never sold a property before, we didn’t know what to expect but we had help from everyone in the process. All the team at the Worsley Branch were amazing from Mark doing the valuation, to Don & Laura doing viewings through to Linzi, Chloe ...
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By: Miller Metcalfe
Aug 14, 2024
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Hello, thank you for your review of our team. It is greatly appreciated! ...

“Excellent customer service...”

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Apr 13,2018
Minithumbup
By: 'Alan'
Apr 13,2018
0 people found
this helpful
Selling a house can be very stressful but from the moment Karen got involved she took all the stress away she kept us updated and informed throughout and chased the solicitor right through to completion....
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Comment on agent fees
Good
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“Very proactive...”

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Apr 13,2018
Minithumbup
By: 'Kelly'
Apr 13,2018
0 people found
this helpful
I would like to thank Tony for all the help with selling my house. Tony kept me fully up to date with all matters and nothing was ever too much for him. Tony was very professional and extremely proactive. Thank you Tony for all your ...
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Comment on agent fees
Good
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“Excellent Service...”

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Mar 28,2018
Minithumbup
By: 'LD'
Mar 28,2018
0 people found
this helpful
Ashley and Karen have been great ambassadors for Miller Metcalfe. Both very professional and keeping me upto date on the purchase of my property. I used the solicitors they recommended and they were also fantastic!...
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Comment on agent fees
N/a as purchasing
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“Fantastic!!!!...”

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Mar 27,2018
Minithumbup
By: 'Nicola'
Mar 27,2018
0 people found
this helpful
Megan at Worsley Miller Metcalfe has been amazing with me, she is so patient explained everything and has been fully aware of my circumstances and an absolute pleasure from day 1. She has kept me fully upto date been more than willing to listen and given ...
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Comment on agent fees
Good
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“Highly recommended...”

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Mar 27,2018
Minithumbup
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Don
By: 'Dariusz'
Mar 27,2018
0 people found
this helpful
Very friendly and professional team. Always keep you updated and they have got very good response times. Highly recommended. Thanks to Megan, Zoe and Don....
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“Great Service...”

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Mar 26,2018
Minithumbup
By: 'Lisa'
Mar 26,2018
0 people found
this helpful
Vicky was great at negotiating to sell our house and buy our current property. She kept me extremely well informed at all times and was always at the end of the phone when needed. Great service!...
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“Found Tony at Miller Metcalfe to be very professional and ......”

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Mar 15,2018
Minithumbup
By: 'Mike'
Mar 15,2018
0 people found
this helpful
Found Tony at Miller Metcalfe to be very professional and helpful ,keeping me informed and updated by telephone, and email about viewings taking place on my property, and also giving me feed back from prospective buyers Thank you for your help Tony...
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Comment on agent fees
good
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“Brilliant service , very helpful , being not the best customer they ......”

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Mar 14,2018
Minithumbup
By: 'Jon'
Mar 14,2018
0 people found
this helpful
Brilliant service , very helpful , being not the best customer they did everything they could . Answered my questions and found out any thing I wanted to know . Nothing was too much . Kept me informed with what was going on and used there solicitors also which was ...
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Comment on agent fees
Standard
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“Putting the property on the market and getting all initial ......”

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Mar 13,2018
Minithumbup
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Beverley
By: 'Lorraine'
Mar 13,2018
0 people found
this helpful
Putting the property on the market and getting all initial viewing was very quick and well organised. Photographs were great an it was on all websites within 48 hours. The service from Miller Metcalfe in particular Bev was extremely professional during a very stressful, long winded ...
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Comment on agent fees
Standard
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“We dealt with Karen during our house purchase and we ......”

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Mar 13,2018
Minithumbup
By: 'Laura'
Mar 13,2018
0 people found
this helpful
We dealt with Karen during our house purchase and we could not have been happier with the service she provided. There were ups and downs along the way but Karen was always there to help and advise which made things as easy as possible. Highly ...
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“I Would not recommend using this branch. It was handled ......”

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Mar 07,2018
Minithumbdown
By: 'Sarah'
Mar 07,2018
0 people found
this helpful
I Would not recommend using this branch. It was handled in such an unprofessional manner and i wont be using them again...
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“We dealt with Bev and Karen during our purchase. Both ......”

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Mar 05,2018
Minithumbup
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Beverley
By: 'Saaiba'
Mar 05,2018
0 people found
this helpful
We dealt with Bev and Karen during our purchase. Both were super helpful throughout but Bev was especially helpful when we had a few last min problems with our moving day. We cannot thank them enough for everything they did for us and how smooth ...
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Comment on agent fees
There were no fee as we were purchasers.
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“Bev at Miller Metcalfe recently sold our property. Throughout the ......”

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Mar 05,2018
Minithumbup
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Beverley
By: 'JSwin'
Mar 05,2018
0 people found
this helpful
Bev at Miller Metcalfe recently sold our property. Throughout the process she was always available, helpful and kept me up to date with progress. If someone is looking to sell a house I would recommend Bev to anyone....
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Comment on agent fees
Fees were on a par with others
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“Miller Metcalfe Bolton have taken care of my property for ......”

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Feb 27,2018
Minithumbup
By: 'Demi'
Feb 27,2018
0 people found
this helpful
Miller Metcalfe Bolton have taken care of my property for the past 2+ years and they have been great. Timely notifications, detailed statements and prompt payments. These are great for me especially as I am out of the country a lot....
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“my first time renting and was not very confident but ......”

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Feb 26,2018
Minithumbup
By: 'Joe'
Feb 26,2018
1 people found
this helpful
my first time renting and was not very confident but katie-jo coupe was extremely helpful and made me feel comfortable with the process, i would definitely go to her and miller metcalfe again....
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“Ashley has been incredible throughout our purchase. She has made ......”

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Feb 23,2018
Minithumbup
By: 'Racheal'
Feb 23,2018
1 people found
this helpful
Ashley has been incredible throughout our purchase. She has made a very stressful time, more bearable and nothing was ever too much trouble. We cannot thank her enough....
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Comment on agent fees
Not applicable to us as we are purchasing a property.
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“I have known Karen from a previous purchase when she ......”

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Feb 21,2018
Minithumbup
By: 'Karen'
Feb 21,2018
0 people found
this helpful
I have known Karen from a previous purchase when she worked at a different Estate Agents. I was delighted that I could deal with her again as I have always found Karen to helpful and extremely professional. The contact we had whilst I was purchasing ...
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“first time i have ever rented a property and this ......”

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Feb 20,2018
Minithumbup
By: 'Jay'
Feb 20,2018
0 people found
this helpful
first time i have ever rented a property and this was a very easy and flowing experience with Katie running things. i was fully informed of what steps was being taken and the processes which where happening. 100% trust worthy, reliable and patient. thank you for ...
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Comment on agent fees
good as they was 50% off at the time.
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“Bev was very professional she sought to find solutions to ......”

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Feb 16,2018
Minithumbup
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Beverley
By: 'Ray'
Feb 16,2018
0 people found
this helpful
Bev was very professional she sought to find solutions to all the issues that arose during our purchase. Bev was friendly and understanding when Bev wasn't available Karen was also very helpful Would definately recommend...
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Comment on agent fees
No fees as we were purchasers
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“From start to finish...always felt that the Team was ......”

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Feb 13,2018
Minithumbup
By: 'Jane'
Feb 13,2018
1 people found
this helpful
From start to finish...always felt that the Team was on our side ...they gave advice from all different angles which really helped....and when they were needed to get information from the buyers...they always came back and updated us. Liked the professionalism... but ...
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Comment on agent fees
Good... Agreed a figure...and the final invoice was correct!!! Now that is good service!!
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“Danielle was very supportive, very approachable. Kept me informed at ......”

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Feb 13,2018
Minithumbup
By: 'Asma'
Feb 13,2018
0 people found
this helpful
Danielle was very supportive, very approachable. Kept me informed at every stage. Danielle is very friendly and worked very hard for me. Many Thanks to Danielle and other staff at Miller Metcalfe....
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Comment on agent fees
Good
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“The team at Miller Metcalfe were nothing but helpful. They ......”

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Feb 09,2018
Minithumbup
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Helen
By: 'Kelly'
Feb 09,2018
2 people found
this helpful
The team at Miller Metcalfe were nothing but helpful. They always respond back to you and keep you constantly updated. It makes selling easier knowing they really do have your interests at heart. Highly recommend - thank you Kelly...
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Comment on agent fees
Average
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“Excellent service, karen was fantastic from start to finish and ......”

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Feb 07,2018
Minithumbup
By: 'Claire'
Feb 07,2018
0 people found
this helpful
Excellent service, karen was fantastic from start to finish and always gave answers when needed with a fast reply. Nothing was to mucb trouble. Thankyou for making our first home purchase so easy and stress free....
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Comment on agent fees
As expected
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“Victoria was amazing to deal with from start to finish, ......”

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Jan 29,2018
Minithumbup
By: 'Farzana'
Jan 29,2018
0 people found
this helpful
Victoria was amazing to deal with from start to finish, we viewed our property back in May and only completed a week before Christmas. (This was no fault of miller metcalfe) In all this time Victoria was always there to help and resolve any issues ...
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Comment on agent fees
Good
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“I have been very pleased with the service provided by ......”

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Jan 29,2018
Minithumbup
By: 'Woodentop'
Jan 29,2018
0 people found
this helpful
I have been very pleased with the service provided by all the staff at the Hindley Branch regarding my property sale. Catherine suggested a competitive price and advised regularly about sales issues. Tony kept me informed at all times regarding viewings etc and provided feedback ...
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Comment on agent fees
On par for the area
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“Thanks to Tony for his efforts in selling our property. ......”

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Jan 22,2018
Minithumbup
By: 'Brian'
Jan 22,2018
0 people found
this helpful
Thanks to Tony for his efforts in selling our property. In what was a particular distressing period for me and my wife, you gave us confidence knowing that we were getting regular updates, which was done in a cheerful and uplifting manner that was much ...
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Comment on agent fees
Good, used the Bundle package
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“I have just recently let a property through Miller metcalfe. ......”

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Jan 19,2018
Minithumbup
By: 'Samantha'
Jan 19,2018
0 people found
this helpful
I have just recently let a property through Miller metcalfe. I was liasing with Katie and she was an absolute star. She forever stayed in contact me and updated me on any news. She went above and beyond trying to help me get the property. ...
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Comment on agent fees
Unexpected.
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“I cannot praise Kelly at Miller Metcalfe enough. She is ......”

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Jan 14,2018
Minithumbup
By: 'Anna'
Jan 14,2018
1 people found
this helpful
I cannot praise Kelly at Miller Metcalfe enough. She is extremely efficient, personable and very patient! It has been pleasure dealing with Kelly and I would highly recommend Miller Metcalfe to my friends and family....
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“Kelly is absolutely fantastic 👍🏼i must have drove her crazy ......”

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Jan 11,2018
Minithumbup
By: 'Marie'
Jan 11,2018
0 people found
this helpful
Kelly is absolutely fantastic 👍🏼 i must have drove her crazy ringing everyday and going into her branch but she was patient, kind & really sympathetic with my circumstances and got the job done in no time.....i would 💯% recommend Kelly to buy/sell your house. Thank ...
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Comment on agent fees
good
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“Yvonne is very helpful. She helped us pick out the ......”

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Dec 26,2017
Minithumbup
By: 'Andrew'
Dec 26,2017
0 people found
this helpful
Yvonne is very helpful. She helped us pick out the right property which suited us and is very well spoken...
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Comment on agent fees
Good
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Vendor Fees

*Subject to property value and package chosen.

Landlord Fees

Our INTRODUCTION package is just £250.00 Plus VAT, please be aware that this amount will be required to be paid upfront prior to advertising.

Our comprehensive tenant find only package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £700.00 inc VAT.

Our comprehensive Rent Collection package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £650.00 inc VAT and then a monthly commission charge at 9.6% inc VAT each month of service.

Our Managed Tenancy package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £600.00 inc VAT and then a monthly commission charge at 12% inc VAT each month of service.

Tenant Fees

-Rent
-A refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the total annual rent is £50,000 or above
-Payments associated with early termination of the tenancy, when requested by the tenant
-Payments capped at £50 (or reasonably incurred costs, if higher) for the variation, assignment or novation of a tenancy
-Payments in respect of utilities, communication services, TV licence and -Council Tax
-A default fee for late payment of rent and replacement of a lost key/security device giving access to the housing, where required under a tenancy agreement
Last updated at 26/02/2024, 12:08 PM by Danielle Orrell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:37 AM 14/03/2024 by allAgents

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