97% sales valuation accuracy
98% sales fee satisfaction
81% lettings valuation accuracy
87% lettings fee satisfaction
Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think differentâ€, taking traditional estate agency to a new level of service, ...
show more
Miller Metcalfe are a well-respected Lancashire Estate Agency with a wealth of experience in the property industry. We offer our customers 'more as standard'. As independent as ever, we thrive on our dynamic approach and our ability to “think differentâ€, taking traditional estate agency to a new level of service, trust and commitment. We specialise in residential sales and lettings, commercial, auctions and property surveys to offer the whole package for buyers, sellers, tenants and landlords.
Beverley
(47)
Amy
(40)
Roxanna
(32)
Zoe
(28)
Chloe
(24)
Caroline
(22)
Chloe
(21)
Amy
(19)
Mandy
(14)
Don
(13)
Linzi
(13)
Rebecca
(12)
Chelsea
(11)
Georgia
(10)
Jack
(7)
Sam
(7)
Ellie
(6)
Amanda
(6)
Katie-Jo
(5)
Mark
(5)
Leanne
(5)
Carol
(5)
Katie
(4)
Matt
(4)
Joanne
(3)
Amy
(3)
Emma
(3)
Shakira
(3)
Kay
(2)
Alice
(2)
Sarah
(2)
Helen
(1)
Stuart
(1)
Ethan
(0)
Kelly
(0)
Barry
(0)
Aimee
(0)
Hudhayfah
(0)
Thomasson
(0)
Latest Reviews
View all Reviews 782Featured Review
a
reviewed by 'Mike Clough'
Featured Review
a
reviewed by 'Lindsay H'
14th Nov 2024
reviewed by 'Steve'
13th Nov 2024
reviewed by 'Kate'
11th Nov 2024
reviewed by 'Aaliyah'
11th Nov 2024
reviewed by 'John'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 98% | £59,000 | £17,750,000 |
| Lettings | 81% | 87% | £350 | £2,750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 70 | 6 | 102 | 12 | 312 | 11 | 199 | 16 | 41 | 13 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Images & Videos
Miller Metcalfe Branches (view all 8)
Featured Review
a
Apr 02,2024
Apr 02,2024
2
people found
this helpful
this helpful
The team at Miller Metcalfe were areal asset in the re recent sale of our commercial premises. They were attentive and never gave up on what proved a difficult completion. Many obstacles were put in the way to prevent our progress but Georgia and Jack ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 02, 2024
View all comments
(1)
Hello, thank you for your review of our Commercial department! ...
Featured Review
a
Aug 14,2024
Aug 14,2024
0
people found
this helpful
this helpful
Having never sold a property before, we didn’t know what to expect but we had help from everyone in the process. All the team at the Worsley Branch were amazing from Mark doing the valuation, to Don & Laura doing viewings through to Linzi, Chloe ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 14, 2024
View all comments
(1)
Hello, thank you for your review of our team. It is greatly appreciated! ...
Nov 26,2018
Nov 26,2018
0
people found
this helpful
this helpful
Excellent service from start to end. Very accommodating to our needs and extremely efficient in driving the process forward to speed things up. We are so pleased we chose to use Miller Metcalfe and would highly recommend to anyone....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 15,2018
Nov 15,2018
1
people found
this helpful
this helpful
I was really nervous about selling my house but the staff at Harwood have been amazing from start to finish! Not only did Leanne not pressure me in any way following her valuation I felt that she really cared about my emotional attachment to my ...
read full review
read full review
Comment on agent fees
Pleasantly surprised at the cost with the amount of viewings, negotiating, emails and phone calls involved.
Was this helpful?
Yes
Yes
Nov 09,2018
Nov 09,2018
1
people found
this helpful
this helpful
I have had a good experience with Miller Metcalfe. The service from start to finish with everyone I dealt with was good, and I would recommend this branch. However, I think the solicitors you deal with are poor. I would not recommend them to anyone....
read full review
read full review
Comment on agent fees
Average
Was this helpful?
Yes
Yes
Nov 06,2018
Nov 06,2018
1
people found
this helpful
this helpful
"Myself and my wife just want to thank you for everything you have done for us in our house sale .We gave this property to one of your competitor and wasted three months, when Samantha, property valuer of your company, came for the initial viewing, ...
read full review
read full review
Comment on agent fees
Very Good
Was this helpful?
Yes
Yes
Nov 06,2018
Nov 06,2018
1
people found
this helpful
this helpful
Beth has been key in helping me to sell my house during a difficult time. She was always prompt, efficient and professional with every enquiry and a joy to speak to. Danielle has also been great. She took ownership of problems and moved things forward ...
read full review
read full review
Comment on agent fees
Good. Competitive when legal fees are included. Bad. Solicitor confused me by breaking down the legal fees completely differently to quote. Solicitor could liaise with agent more about this. Agent transparent. Solicitor less so.
Was this helpful?
Yes
Yes
Nov 04,2018
Nov 04,2018
1
people found
this helpful
this helpful
Karen, Caroline and the whole Bury team were fantastic throughout the whole process of moving house. We sold and bought through Miller Metcalfe and couldn't have asked for better support. Karen and the team were in constant contact to keep us updated and to clarify ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 01,2018
Nov 01,2018
1
people found
this helpful
this helpful
Just completed sale with Miller Metcalfe. A professional service throughout. Bev kept us updated from start to finish and was extremely helpful and always available to answer our questions. I have no hesitation in recommending Miller Metcalfe based on our experiences in this sale....
read full review
read full review
Comment on agent fees
Competitive
Was this helpful?
Yes
Yes
Oct 31,2018
Oct 31,2018
1
people found
this helpful
this helpful
I would like to say how helpful Beth has been throughout my whole experience. She has kept me updated on everything even when I was out of the country. My questions have been answered fast and officiant. She has been very helpful....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 16,2018
Oct 16,2018
1
people found
this helpful
this helpful
Bethany and Danielle were very friendly and approachable. They were always happy to answer any questions we had, and had some very helpful advice for us as first time buyers.
They were always very punctual in their responses to us and were easy to get ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 11,2018
Oct 11,2018
1
people found
this helpful
this helpful
after speaking to beth over the phones regarding the problems i had been facing over a good part of the year looking to buy get a mortage and etc;beth introduce me to strathon park finance services ,through them i did manage to secure the ...
read full review
read full review
Comment on agent fees
not applicable
Was this helpful?
Yes
Yes
Oct 11,2018
Oct 11,2018
1
people found
this helpful
this helpful
Karen was fantastic throughout my buying experience. She was proactive in seeking information and in answering my queries. I can't recommend her enough!...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 09,2018
Oct 09,2018
1
people found
this helpful
this helpful
Best agent around Manchester...she found exactly whats we was looking for and we was feeling warm and welcome at Miller Metcalfe....
read full review
read full review
Comment on agent fees
Very good agent
Was this helpful?
Yes
Yes
Oct 05,2018
Oct 05,2018
1
people found
this helpful
this helpful
First class professional service received from Karen.Kept up to date of developments at all times,would strongly recommend the services of Miller Metcalfe to potential buyers/sellers...
read full review
read full review
Comment on agent fees
Competitive
Was this helpful?
Yes
Yes
Oct 05,2018
Oct 05,2018
1
people found
this helpful
this helpful
I recently had dealings with Karen over a house purchase and I cannot thank Karen enough for all the help that i received.
I was keep updated all the time throughout the purchase and I knew if I had any concerns she was always on ...
read full review
read full review
Comment on agent fees
Great
Was this helpful?
Yes
Yes
Oct 05,2018
Oct 05,2018
0
people found
this helpful
this helpful
Just completed our sale with Miller Metcalfe. From start to finish they were on the ball and Karen kept us up to speed with any interest or progress. Very professional and friendly. Good communication. We did all the viewings as we wanted a quick sale ...
read full review
read full review
Comment on agent fees
Competitive
Was this helpful?
Yes
Yes
Oct 03,2018
Oct 03,2018
0
people found
this helpful
this helpful
Millet Metcalfe sold my house in two days. The staff were lovely. They were very informative and provided regular updates. I would definitely recommend them and would use them again...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Oct 03,2018
Oct 03,2018
0
people found
this helpful
this helpful
Miller metcalfe sold our house relatively quickly in a tough market. With great communication from the whole team especially Karen and caz, Bev and Lauren to keep us updated every step of the way.
A fantastic team at the Bury office all singing from the ...
read full review
read full review
Comment on agent fees
Very competitive given the level of service.
Was this helpful?
Yes
Yes
Oct 01,2018
Oct 01,2018
0
people found
this helpful
this helpful
We finally moved in a great house with supports from Amy. We came back to UK after long years of staying in overseas. Amy helped us to meet all the requirements. We had a great experience in whole process and communication as the transition went ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 01,2018
Oct 01,2018
0
people found
this helpful
this helpful
I found all of the staff courteous and helpful at all times no matter who answered the phone.
No hesitation in recommending...
read full review
read full review
Comment on agent fees
Fees ok.
Was this helpful?
Yes
Yes
Sep 25,2018
Sep 25,2018
0
people found
this helpful
this helpful
Purchased a property that MM were selling, fast and helpful in arranging the viewing, just as speedy getting things underway and then plenty of checks to make sure all was going through fine with legals and vendor etc etc....
read full review
read full review
Was this helpful?
Yes
Yes
“I have worked with Ruth an quite a few refurbishment and in all the time she has been totally professional...”
Sep 21,2018
Sep 21,2018
0
people found
this helpful
this helpful
Ruth bates is the consummate professional her enthusiasm and dedication is very rare I take great pleasure in working with Ruth on refurbishment knowing everything will be dealt with in a professional manner...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 21,2018
Sep 21,2018
0
people found
this helpful
this helpful
Ruth was fantastic from the start, we had various viewings and nothing was ever a problem. Any queries we had were dealt with straight away and after some issues with solicitors, Ruth ensured everything went as smoothly as possible....
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Sep 21,2018
Sep 21,2018
0
people found
this helpful
this helpful
Ruth was fantastic from the start, we had various viewings and nothing was ever a problem. Any queries we had were dealt with straight away and after some issues with solicitors, Ruth ensured everything went as smoothly as possible....
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Sep 18,2018
Sep 18,2018
0
people found
this helpful
this helpful
I just wanted to say thank you to the team at Miller Metcalfe Bury. They were fantastic at every step of the way, special thanks to Bev who rang weekly with updates and helped us navigate the complexities we found.
I couldn't ask for more, ...
read full review
read full review
Comment on agent fees
Very reasonable fees, they definitely earnt their money too!
Was this helpful?
Yes
Yes
Sep 14,2018
Sep 14,2018
0
people found
this helpful
this helpful
My partner had lived at his house for 16 years and for personal reasons wanted to sell. Neither of us knew were to start! We googled a few companies but only met with Miller Metcalf - this was mainly due to Megan. When we called, Megan ...
read full review
read full review
Comment on agent fees
Amazing.
Was this helpful?
Yes
Yes
Aug 27,2018
Aug 27,2018
0
people found
this helpful
this helpful
Miller Metcalfe actually found a buyer for our house 2 years ago but we couldn't sell at that time so we returned to them to sell again, this time only took them 5 days to sell our house! Great Communication from Bev throughout and as I said ...
read full review
read full review
Comment on agent fees
Fair
Was this helpful?
Yes
Yes
Aug 27,2018
Aug 27,2018
0
people found
this helpful
this helpful
Sold my property within 5 days, absolutely fantastic service and total upfront clarity on every detail.
The staff were very professional and always available to help with all queries.
The girls would even ring to see how i was which is lovely at a very stressful ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 20,2018
Aug 20,2018
0
people found
this helpful
this helpful
I would like to thank Caroline and the team at Miller Metcalfe. This was our 2nd house move with MM of which they dealt with both our sale & purchase this time. I think the fact we used this agent again says enough in its self ...
read full review
read full review
Comment on agent fees
Good.
Was this helpful?
Yes
Yes
Aug 05,2018
Aug 05,2018
0
people found
this helpful
this helpful
Thank you for your prompt and efficient action re the sale. Allvery efficicient and friendly manor. Thank you for the understanding of the difficult situation with me living "Down South" and my Aunt in Bury....
read full review
read full review
Comment on agent fees
As expected
Was this helpful?
Yes
Yes
Aug 01,2018
Aug 01,2018
0
people found
this helpful
this helpful
From start to finish the level of service that Karen provided was fantastic. Although it helped that neither myself or the seller were in a chain the process was really smooth and stress free which made all the difference- thank you!...
read full review
read full review
Comment on agent fees
Fees were reasonable to me
Was this helpful?
Yes
Yes
Vendor Fees
*Subject to property value and package chosen.Landlord Fees
Our INTRODUCTION package is just £250.00 Plus VAT, please be aware that this amount will be required to be paid upfront prior to advertising.Our comprehensive tenant find only package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £700.00 inc VAT.
Our comprehensive Rent Collection package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £650.00 inc VAT and then a monthly commission charge at 9.6% inc VAT each month of service.
Our Managed Tenancy package is just ONE MONTHS RENT Inc VAT. Subject to a minimum charge of £600.00 inc VAT and then a monthly commission charge at 12% inc VAT each month of service.
Tenant Fees
-Rent-A refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the total annual rent is £50,000 or above
-Payments associated with early termination of the tenancy, when requested by the tenant
-Payments capped at £50 (or reasonably incurred costs, if higher) for the variation, assignment or novation of a tenancy
-Payments in respect of utilities, communication services, TV licence and -Council Tax
-A default fee for late payment of rent and replacement of a lost key/security device giving access to the housing, where required under a tenancy agreement Last updated at 26/02/2024, 12:08 PM by Danielle Orrell
Complaints Procedure
No procedure set.
Last updated at 9:37 AM 14/03/2024 by allAgents
