76% sales valuation accuracy
85% sales fee satisfaction
Established over 50 years ago, Miller Countrywide is one of the largest and certainly one of the very best known residential estate agencies in the South West of England. The Company operates from 31 offices and Specialist Departments from St.Ives in the extreme West of Cornwall to Exmouth on the East ...
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Established over 50 years ago, Miller Countrywide is one of the largest and certainly one of the very best known residential estate agencies in the South West of England. The Company operates from 31 offices and Specialist Departments from St.Ives in the extreme West of Cornwall to Exmouth on the East Devon coast.
Latest Reviews
View all Reviews 101
16th Aug 2024
reviewed by 'Michelle'
27th Jul 2024
reviewed by 'Daphne pearce'
6th Jun 2024
reviewed by 'Tom Eggins'
1st Mar 2024
reviewed by 'Andrew Doney'
23rd Jan 2024
reviewed by 'Lesley'
11th Jan 2024
reviewed by 'DriversofLondon'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 76% | 85% | £47,750 | £4,750,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 10 | 8 | 24 | 17 | 3 | 17 | 1 | 1 | 14 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Miller Countrywide Branches (view all 39)
Oct 22,2014
Oct 22,2014
2
people found
this helpful
this helpful
1. they failed in explaining their vetting system in respect to not accepting income from investments.
2. They were rude and abrupt and absolutely no customer care whatsoever.
3. they didn't ensure that Tregoodwell house was fit to rent out as it has, rising damp, leaking windows, a ...
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What agent could do to change your mind?
To listen and acknowledge that they have failed to provide an acceptable standard of service and not make lame exscuses. To also acknowledge that we have been forced to move after only 6 months in this property as conditions are so bad. It would be impossible to stay here especially when the very long and expensive work is carried out to rectify all these issues, especially the rising damp. To offer some compensation to help with our relocation and acceptance of their failings.Attached Filesnbsp;
Comment on agent fees
Miller Countrywide is the largest lettings agent in the country and their fees appear to match their size. To pay so much for such atrocious service, to the point they were arrogant and rude. Toally uncaring in the way we were dealt with.
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Oct 06,2014
Oct 06,2014
3
people found
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I have never experienced such poor customer service from a lettings agent. Numerous errors in the contractual paperwork, ignorant staff, useless management. I am amazed these people get any business at all. Avoid at all costs...
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What agent could do to change your mind?
Be competent at their jobAttached Filesnbsp;
Comment on agent fees
Extortionate
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Jul 15,2014
Jul 15,2014
0
people found
this helpful
this helpful
We are in the process of buying a property through Miller in Saltash, I have avoided writing this sooner as I didn't want to jinx it!
We began our search 8 months ago and we registered with all estate agents. Georgia at Miller was the only ...
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Jul 08,2014
Jul 08,2014
2
people found
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We have let with them for two years and had very little comunication. requests often ignored. different departments send us contradictory information from a non reply email address. Property visit have been only once and very poor report. Most seriously applying charegs to the tenant ...
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What agent could do to change your mind?
Improved communication and customer serviceAttached Filesnbsp;
Comment on agent fees
difficuly to comment but looked about the market rate
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Jun 19,2014
Jun 19,2014
8
people found
this helpful
this helpful
This was my first experience of using a letting agent. Because Miller Countrywide are a well known name, I decided to let my apartment through them. Big mistake. Lots of chat, but very little action. They did not manage the property very well or, as ...
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What agent could do to change your mind?
They could have done their job better in all aspects. The Tenancy Agreement clearly stated that periodic checks were to be carried out. If they had done this, then they would have realised how badly the apartment was being cared for. They need to be more responsive to landlord's requests for information. Being rude and dismissive on the phone is not the correct way to behave.Attached Filesnbsp;
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Jun 12,2013
Jun 12,2013
5
people found
this helpful
this helpful
Miller Countrywide took one month rent even after we vacated the property. I have a wriiten proof of the one month noticesent to their terminations department but Tim Halper insisted that they havent got the notice I emailed. I forwarded the email to him but ...
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Aug 31,2011
Aug 31,2011
14
people found
this helpful
this helpful
(Branch is now located on Mutley Plain, Plymouth).
It was my great misfortune to rent a property through Miller Country Wide Lettings. Inept and rude staff, the manager being the worse offender! Our landlord was of the same view and has since discontinued using Miller ...
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Nov 09,2010
Nov 09,2010
11
people found
this helpful
this helpful
Appalling. I cannot find one good thing to say about the way I have been treated by Millers. Incompetent staff through and through. Problems with previous tenants made me consider not continuing letting my property out. Not helped at all by Millers who never returned ...
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Oct 07,2010
Oct 07,2010
4
people found
this helpful
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Appointment to pick up keys at 9.30 - cancelled by agents at 9.25 as they were not ready.
House not cleaned prior to entry - 2 weeks later still cleaning and riddled with fleas - no help or recompence from Estate agents.
Inventory post marked 21st Sept 6days ...
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Jun 10,2010
Jun 10,2010
2
people found
this helpful
this helpful
No complaints at all as a buyer...
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Oct 31, 2011
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(1)
So why would you you not use the agent again? ...
Dec 18,2009
Dec 18,2009
3
people found
this helpful
this helpful
I contacted them as a potential buyer in November 2009, I was not impressed with the service I received, the agent I spoke to was more interested in getting me to speak to his mortgage man than finding out what sort of property I was looking ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
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