Milestone & Collis Ltd
4.6/5, 92 reviews
93% recommended
50% sales valuation accuracy
100% sales fee satisfaction
75% lettings valuation accuracy
95% lettings fee satisfaction
Established 1890 we are a leading estate agent based in the heart of Twickenham, Superior Sales & Lettings teams specialising in property in south-west London. show more Established 1890 we are a leading estate agent based in the heart of Twickenham, Superior Sales & Lettings teams specialising in property in south-west London.

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Latest Reviews

 View all Reviews 92
15th Dec 2023
reviewed by 'Years of Misery'
“MD Incredibly rude and aggressive, extremely hard to get information from them on finances and how money is used. Partisan ......”
15th Jul 2020
reviewed by 'Gaetano'
“I had put an offer on a property for rent to find out only after one week that Freddye informed ......”
8th Nov 2018
reviewed by 'Family'
“We exited a property and left it in immaculate condition. When we entered the property the condition was appalling. The ......”
14th Jan 2018
reviewed by 'Federico'
“We rented our flat with Rebecca and Ruth and we found them always helpful and supportive. The process was smooth ......”
26th Oct 2017
reviewed by 'H'
“I first had contact with Ruth when I was searching for somewhere to live. She seemed to know my taste ......”
3rd Oct 2017
reviewed by 'Natalie'
“Lisa's professional, efficient, really friendly and helpful. She always got back to me with solutions really quickly. Thank you....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 50% 100% £390,000 £895,000
Lettings 75% 95% £795 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 0 52 2 8 0 9 1 5 3
Areas covered
  • TW1
  • TW2
  • TW11
  • TW7
  • TW9
  • TW10
  • KT1
  • SW19
  • SW3
Address

38-40 Church Street
Twickenham
Greater London
TW1 3NR
020 8744 9383

update staff | update details

Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 15:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“In April 2013 we purchased a property through Milestone & Collis at ......”

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Jun 24,2013
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By: 'Paul'
Jun 24,2013
0 people found
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In April 2013 we purchased a property through Milestone & Collis at Twickenham. Jay Stallard looked after our purchase from the start. Jay was absolutely fantastic. He gave us all the details we needed straight away and managed the sealed bid process in a professional manner (not ...
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By: Jay Stallard - Director
Jun 26, 2013
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Dear Paul & Carolyn, Thank you so much for your lovely comments. You guys were an absolute pleasure to work with and I`m so pleased for you... and welcome to Twickenham.... keep in touch and pop in when passing. All the very best Jay and the team at M&C. ...

“Denise and Jay were absolutely brilliant on the sale of ......”

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Jun 22,2013
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By: 'Lizanne'
Jun 22,2013
0 people found
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Denise and Jay were absolutely brilliant on the sale of my flat. I never normally write reviews but in this case, I took the effort to as they really did impress me. They were really efficient, honest and chased the sale through to completion in ...
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By: Jay - Director
Jun 24, 2013
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Hi Lizanne - thank you so much for the great feedback. It`s been a pleasure to deal with you over recent years and wishing you all the very best for the future. Kind Regards Jay and the team at M&C. ...

“The agent in question helped make the buying process very ......”

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May 10,2013
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By: 'I'
May 10,2013
0 people found
this helpful
The agent in question helped make the buying process very pleasant, so much so that I ended up purchasing a second property through them. I was taken through every step of the process seamlessly, and communication from the agent was prompt and efficient from beginning ...
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By: Jay Stallard - Director
May 30, 2013
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Dear Ian, Many thanks for your kind comments they are greatly appreciated. Wishing you all the very best with your investments and we look forward to being of service again in the future. With Kind Regards Jay ...

“The sale of my flat was a long and arduous ......”

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May 04,2013
Minithumbup
By: 'Helen'
May 04,2013
1 people found
this helpful
The sale of my flat was a long and arduous journey from start to finish and I think I would of given up the ghost long before completion had it not been for the expert and extremely patient approach from Jay. He pretty much hand ...
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“Buying our first house after 17 years was very daunting but ......”

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May 02,2013
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By: 'Lee'
May 02,2013
1 people found
this helpful
Buying our first house after 17 years was very daunting but Jay at Milestone made the process as painless as possible, with out Jay being involved the whole thing i feel it would have fallen through and i can only speak highly of his communication during ...
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By: Jay
May 02, 2013
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Hi Lee, Thank you so much for your kind comments and it was certainly not an easy one but all the same, a great result all round so very worthwhile. All the very best to you Sharon and the family in your new home. ...

“I also found Sam to be really pleasant and helpful! ......”

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Apr 26,2013
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By: 'Claire'
Apr 26,2013
2 people found
this helpful
I also found Sam to be really pleasant and helpful! She has been the most helpful and reliable agent that I have had while renting from Milestone and Collis in fact. When she says she will get back to you she does, even though I ...
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“I was very pleased to have Jay showing me the ......”

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Apr 09,2013
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By: 'Antonia'
Apr 09,2013
2 people found
this helpful
I was very pleased to have Jay showing me the different properties with great understanding of what one is looking for. I felt I could trust his choices and sugestions. I felt guilty many times for the amount of time he so generously gave me ...
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By: Jay Stallard
Apr 09, 2013
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Antonia thank you so much for your kind words. It was a pleasure assisting you and I wish you all the very best of luck with your property ourchase. Keep in touch and pop ina dn say Hi when passing. All the very best Jay ...

“We have been tenants of Milestone for over 4 years now ......”

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Feb 02,2013
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By: 'Robert'
Feb 02,2013
2 people found
this helpful
We have been tenants of Milestone for over 4 years now and though Jay and his team are all pretty amiable, Lynne Sinclair deserves a special mention. She is friendly and efficient, as you would expect from a long established agency, but Ms. Sinclair always goes ...
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By: Jay
Feb 05, 2013
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Dear Robert, Thank you so very much for your kind words about Lynne. She is indeed extremely highly thought of here and is an asset to Milestone & Collis. I am so pleased you are impressed with our service and thank you for taking the time to share your experience with others. With very best wishes Jay ...

“Me and my partner rented a flat with milestone and ......”

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Jan 31,2013
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By: 'charlie'
Jan 31,2013
1 people found
this helpful
Me and my partner rented a flat with milestone and collis. It was our 1st time renting and they was more than helpull with evrything we needed and asked for. They are quick and easy and made it a joy to do buisness with them ...
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“This is the second property that we have let through ......”

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Dec 06,2012
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By: 'Gordon'
Dec 06,2012
2 people found
this helpful
This is the second property that we have let through Milestone and Collis, and they handled several tenancies at the first property, while this is the second tenancy at the second property. Milestone and Collis operate a small branch in Twickenham, which means that we ...
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By: Luke Williams
Dec 13, 2012
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Dear Mr Ripley, Many thanks for your kind comments. It's a pleasure to deal with you. Hope you and the family have a wonderful Christmas and New Year. Regards, Luke ...

“My wife and I dealt with Jenny at Milestone at ......”

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Nov 22,2012
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By: 'Sam'
Nov 22,2012
3 people found
this helpful
My wife and I dealt with Jenny at Milestone at our previous residence and found the whole process very straightforward. We were very happy when it was Milestone who found us our new flat. Luke, Jenny and Jay have been and continue to be incredibly ...
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By: Jay Stallard - Director
Nov 26, 2012
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Hi Sam, Thanks for your kind comments - you`ve been a pleasure to deal with and as always, just pop in or give us a call if you need help with anything. kind Regards jay and the team at M&C. ...

“The service provided by Milestone and Collis has been excellent. ......”

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Nov 19,2012
Minithumbup
By: 'Louise'
Nov 19,2012
4 people found
this helpful
The service provided by Milestone and Collis has been excellent. The staff are personable and professional, providing a much more focussed service than some of the larger agencies in Twickenham. Luke was also particularly considerate and helpful in renting out my property....
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By: Jay Stallard
Nov 19, 2012
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Dear Louise, Thank you very much for your kind comments. I am really pleased to hear such great feedback! Best wishes Jay Stallard - Director. ...

“Jenny was extremely efficient, friendly and knowledgable. She was helpful ......”

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Nov 18,2012
Minithumbup
By: 'Natalie'
Nov 18,2012
1 people found
this helpful
Jenny was extremely efficient, friendly and knowledgable. She was helpful and understanding throughout the process. She co ordinated the letting, reference application and contracts and communication was easy....
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“We were extremely pleased with our dealings with Milestone & Collis. ......”

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Nov 14,2012
Minithumbup
By: 'SS'
Nov 14,2012
4 people found
this helpful
We were extremely pleased with our dealings with Milestone & Collis. We went from viewing the house to moving in to it in just a few days. It was a very efficient and painless process....
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By: Jay Stallard
Nov 19, 2012
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Dear SS, Many thanks for your great feedback - so pleased we were able to find you a new home so swfitly. All the very best Jay & the M&C Team. ...

“My partner and i have rented our property for over 3 ......”

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Nov 05,2012
Minithumbup
By: 'D'
Nov 05,2012
2 people found
this helpful
My partner and i have rented our property for over 3 years now, with milestone and collis. We can honestly say we have never encountered such a fantastic and professional service especially from Sam and Jay who are both effecient and more importantly friendly. When we ...
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By: Jay Stallard - Director
Nov 19, 2012
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Dear D & A, Thank you so much for your wonderful comments. It was an absolute pleasure dealing with you guys and we`re so sorry you have moved elsewhere but do keep in touch and let us know as and when we can help in the future. All the very best - Jay & the team at M&C ...

“My boyfriend and I have been very impressed with Milestone ......”

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Nov 02,2012
Minithumbup
By: 'Natasha'
Nov 02,2012
2 people found
this helpful
My boyfriend and I have been very impressed with Milestone Collis. I have spent the last couple of months endlessly calling, emailing agencies, searching online for a property for us and our black lab to live in and were getting increasingly frustrated that agencies kept ...
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By: Jay Stallard - Director
Nov 22, 2012
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Dear Natasha, Thank you s much for your great comments - I am so glad you`ve been impressed with our work. It`s so important to us that we find Tenants good suitable homes and not waste your time on something which would not be of interest. All the very best in your new home. Kind Regards Jay and the team at M&C. ...

“My partner and I were meandering through Twickenham having viewed ......”

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Oct 19,2012
Minithumbup
By: 'Rebecca'
Oct 19,2012
1 people found
this helpful
My partner and I were meandering through Twickenham having viewed a property with another agent and stumbled across Milestone and Collis. From the moment we walked through the door we knew that this agent was the one for us. Jay was a bundle of enthusiasm, ...
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“I had a great deal of help and guidance from ......”

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Oct 10,2012
Minithumbup
By: 'Gill'
Oct 10,2012
4 people found
this helpful
I had a great deal of help and guidance from Milestone and Collis. The staff were really friendly and guided me through the process of becoming a tenant for the first time. I have already recommended them to a friend!...
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“Jay and Claire work in providing me my rental property ......”

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Sep 26,2012
Minithumbup
By: 'Daniel'
Sep 26,2012
3 people found
this helpful
Jay and Claire work in providing me my rental property was excellent. Both people worked very professionally and efficiently during my rental process. Want to give a very special "Thank you" to Claire for her helping me out of a issue where my credit card ...
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“Jay was a delight to work with from Day 1.His ......”

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Sep 24,2012
Minithumbup
By: 'JMessum'
Sep 24,2012
1 people found
this helpful
Jay was a delight to work with from Day 1. His enthusiasm for the year long and rather stressful new build we had just undertaken and the knowledge and confidence he had in the price band for marketing our property clinched the deal. Managing a build ...
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“We can't thank Jay and the team enough for all ......”

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Sep 06,2012
Minithumbup
By: 'Kate'
Sep 06,2012
2 people found
this helpful
We can't thank Jay and the team enough for all the friendly, professional and helpful advice given in letting our property. It was our first experience of letting and they made us feel that no question was too small or trivial to ask. They were ...
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“Moving house is such a stressful time for everyone. While ......”

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Jul 25,2012
Minithumbup
By: 'Debbie'
Jul 25,2012
1 people found
this helpful
Moving house is such a stressful time for everyone. While looking for somewhere to rent we came upon Milestone and Collis purely by chance on a website. From our first conversation we found Jay to be very professional, friendly, helpful and always on hand to ...
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“We can't praise Milestone & Collis enough, from the day we ......”

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Jun 21,2012
Minithumbup
By: 'Anne'
Jun 21,2012
2 people found
this helpful
We can't praise Milestone & Collis enough, from the day we moved in to arranging our check out. Jenny was so helpful in moving us in and helping with all the paperwork. We were reclocating back to the UK from France. We telephoned Jenny from France ...
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“Jay and the team at Milestone and Collis have been ......”

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Jun 06,2012
Minithumbup
By: 'Sarah'
Jun 06,2012
1 people found
this helpful
Jay and the team at Milestone and Collis have been extremely professional in everything they have done for me over the years. The tenants they have found for both my properties have all been fantastic ¢â‚¬â€œ looking after my flats very well. All my tenants have ...
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“Excellent service. We needed to move into the Teddington area ......”

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May 16,2012
Minithumbup
By: 'Paul'
May 16,2012
2 people found
this helpful
Excellent service. We needed to move into the Teddington area as quickly as possible. Claire was very proactive, called when she said she would, did what she said she would and was able to have us view a property, have all paperwork sorted and move ...
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“I have always found them very helpful and friendly.The ......”

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May 13,2012
Minithumbup
By: 'dhara'
May 13,2012
1 people found
this helpful
I have always found them very helpful and friendly. The administration of paperwork is very professional especially the renewals. Any queries are dealt with quickly....
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“I use full management service of Milestone & Collis and the ......”

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May 12,2012
Minithumbup
By: 'Aruna'
May 12,2012
2 people found
this helpful
I use full management service of Milestone & Collis and the service is to my complete satisfaction. Any tenants problems are dealt promptly and kept fully informed. Any maintenance issues are brought to attention together with the quotes in order for me to authorise the work. ...
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“I just wanted to write a quick thank you to ......”

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May 09,2012
Minithumbup
By: 'Paul'
May 09,2012
1 people found
this helpful
I just wanted to write a quick thank you to Jay and Lynne (infact all the staff in lettings) at Milestone and Collis. Extremely helpful and helped me out on numerous occasions with the rental of two properties. They were always on the end of ...
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By: Jay Stallard
May 10, 2012
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Paul thank you so much for your kind words. Wishing you all the very best for the future. Jay and the team at M&C ...

“Jenny is so nice and approachable. She was very helpful ......”

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Apr 30,2012
Minithumbup
By: 'Madhu'
Apr 30,2012
3 people found
this helpful
Jenny is so nice and approachable. She was very helpful in getting the agreement right on time when most needed. She was smart in suggesting best ways to get the documents for tenancy ready and proovided extra care to make sure that the entire process ...
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“I wanted to say that I had a very positive ......”

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Mar 02,2012
Minithumbup
By: 'Callie'
Mar 02,2012
1 people found
this helpful
I wanted to say that I had a very positive experience when dealing with Sam a lettings agent from Milestone & Collis - although I ended up finding a property with another agent- Sam stood out by far as being a friendly, helpful and interested estate ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:17 AM 12/07/2017 by Ruth Conlon

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