50% sales valuation accuracy
100% sales fee satisfaction
75% lettings valuation accuracy
95% lettings fee satisfaction
Established 1890 we are a leading estate agent based in the heart of Twickenham, Superior Sales & Lettings teams specialising in property in south-west London.
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Established 1890 we are a leading estate agent based in the heart of Twickenham, Superior Sales & Lettings teams specialising in property in south-west London.
Latest Reviews
View all Reviews 92
15th Dec 2023
reviewed by 'Years of Misery'
15th Jul 2020
reviewed by 'Gaetano'
8th Nov 2018
reviewed by 'Family'
14th Jan 2018
reviewed by 'Federico'
26th Oct 2017
reviewed by 'H'
3rd Oct 2017
reviewed by 'Natalie'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 100% | £390,000 | £895,000 |
| Lettings | 75% | 95% | £795 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 12 | 0 | 52 | 2 | 8 | 0 | 9 | 1 | 5 | 3 |
Areas covered
- TW1
- TW2
- TW11
- TW7
- TW9
- TW10
- KT1
- SW19
- SW3
Address
38-40 Church Street
Twickenham
Greater London
TW1 3NR
020 8744 9383
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Aug 29,2016
Aug 29,2016
0
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Tamer has been nothing but helpfull, both before I came over to Richmond from Northern Ireland and ever since both in sorting out any issues and as a first point of contact for queries...
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Comment on agent fees
Very fair
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Aug 29,2016
Aug 29,2016
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The staff at Milestone & Collis has been very professional and charming to deal with. Whenever queries have arisen they have been quick to respond and resolve them. The start rating also applies to other staff members - Ruth, Lisa, Lindy and Grace - all great....
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Comment on agent fees
Good
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Aug 26,2016
Aug 26,2016
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There was little time between when we knew we got the flat until our move-in-date, and thanks to the agent the process went smoothly. They were helpful in helping us understand the process (this was our first-time getting a flat) and what documents were needed. ...
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Comment on agent fees
The fees are reasonable, and a plus was that the holding fee came out of the rent. Everything was properly explained.
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Aug 25,2016
Aug 25,2016
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Grace has been an absolute star. From day one of meeting her she has been professional, helpful and friendly.. A very efficient member of your team and an asset to your company....
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Comment on agent fees
Good
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Aug 24,2016
Aug 24,2016
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The process was very well handled throughout. Grace was very responsive and informative, and managed the application process through very quickly in line with my moving circumstances. Thanks...
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Aug 22,2016
Aug 22,2016
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Grace was most helpful even when she lost her voice when we looking for a place to rent in the local area. As we were new to the area, there was lots of admin and paperwork to submit and Grace was always gracious to locate ...
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Comment on agent fees
Normal
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Aug 17,2016
Aug 17,2016
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Extremely helpful and supportive throughout. Always dealt with any queries efficiently and responded quickly. Very professional. Very happy with the service....
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Aug 17,2016
Aug 17,2016
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Extremely helpful and supportive throughout. Always dealt with any queries efficiently and responded quickly. Very professional. Very happy with the service....
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Aug 17,2016
Aug 17,2016
0
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You and your team were producing so fast and well, just 10 out of 10!
I was in a rush. Nobody else believe that I would manage to find&rent a flat in a week, some bad agents even say like "dont even think about this!" and ...
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Comment on agent fees
They are standard, as far as I know
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“An absolutely fantastic experience. Brilliant estate agent, wonderful property and ......”
Aug 02,2016
Aug 02,2016
0
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An absolutely fantastic experience. Brilliant estate agent, wonderful property and an amazing landlord. Felt supported throughout the process. Would definitely recommend!...
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Comment on agent fees
Okay. Not the best but not the worst. Was a great service so could say it was all worth it!
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Mar 07,2016
Mar 07,2016
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Tamer was really helpful in answering all the questions we had and he was really patient whilst we made our decision to move into the property. Thanks for all your help Tamer!...
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Comment on agent fees
Good
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Feb 29,2016
Feb 29,2016
0
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Tamar has been a great help finding us a property, he's patent and understanding.., Thank you for all your hard work....
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Comment on agent fees
Good
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Dec 11,2015
Dec 11,2015
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The agents at Milestone & Collis in Twickenham provided a brilliant service, right from our first viewing up until moving home. With less than one month in between viewings and moving, we had to run through the processes very quickly, and it had the potential of ...
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Dec 03,2015
Dec 03,2015
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Tamer and Sandrine had a highly professional approach from the initial contact. They were open to evening viewings and these were conducted in a clear and easy to understand manner. They listened to our thoughts and questions and answered honestly. When you've dealt with bad ...
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Nov 18,2015
Nov 18,2015
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The team at Milestone and Collis were extremely friendly and helpful - they responded to my questions promptly and went ou of their way to help me move into the property by my required date. After moving in they have continued to provide an excellent ...
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Comment on agent fees
Having moved from overseas I wasn't used to paying agents fees, but they were lower than many agents in the area.
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Jul 15,2014
Jul 15,2014
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Darren was extremely easy to deal with throughout the purchase of our new house. As with all house moving, there were a few tricky circumstances to manage which I always felt Darren was completely on top off and only got my involved when absolutely necessary.
...
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Jun 16,2014
Jun 16,2014
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I have found the staff at Milestone and Collis to be professional throughout purchase and sales over the past year. Darren Larner provided excellent communication at all stages of each transaction with good advice throughout, Jacqui Dickinson always warm, balanced and fair, both went the ...
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Feb 20,2014
Feb 20,2014
1
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This agent didn't have a lot of properties to offer me and those they did have were very inappropriate. This didn't stop their sales staff being very pushy with me to the point of being rude wouldn't recommend....
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What agent could do to change your mind?
I would pref them to be less pushyAttached Filesnbsp;
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Jan 08,2014
Jan 08,2014
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After initially overpricing the property, quickly brought it down to a relativistic level and found a good quality buyer. Kept me informed of progress and helpful when assistance required....
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Dec 10,2013
Dec 10,2013
1
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I am in the process of buying a property via Milestone and Collis. Out of all the estate agents I have dealt with I find them to be the best, in terms of response time and how they have helped me so far in the ...
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Dec 09,2013
Dec 09,2013
1
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Matthew was not only very professional and proactive throughout the buying process, but hugely personable and supportive also. As first time buyers we were naturally apprehensive about the process, but having Matthew's experience, advice and genuine care about our interests, was very reassuring. We feel ...
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Dec 08,2013
Dec 08,2013
2
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Matthew Tuck was a fantastic, proactive and professional agent at all times. From the outset in terms of market valuation and offering valuable advice regarding the entire sales process, the approach, attitude and helping hand through the sales cycle was invaluable. When choosing an agent ...
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Dec 08,2013
Dec 08,2013
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Milestone & collis Ltd did a fantastic job be getting us are house that we really wanted. Both the agents dealing with us done all the chasing for us and I would quite happily use the service when we come to sell the property in the ...
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Nov 08,2013
Nov 08,2013
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I had been let down on a prospective rental property and needed somewhere to rent fast. I saw the property being let through Milestone's and instantly knew it was the one for me. Milestone's pulled out all the stops to ensure that it was ready ...
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Aug 08,2013
Aug 08,2013
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I have been involved in Buying/Selling/Renting properties for the past 14 years and have met numerous Estate Agents some bad most good. I have had numerous dealings with Jay Stallard at Milestone and Collis for a number of years. This year Jay the Director ...
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Jul 24,2013
Jul 24,2013
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From the very first viewing, through to getting the keys to my new rental, the team at Milestone & Collis have been great.
After dealing with a few other more 'tricky' agents, Milestone & Collis were refreshingly efficient and hassle-free.
Everyone I have dealt with has been ...
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Jul 17,2013
Jul 17,2013
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From the moment we met the agent to view the property to the point they handed over the keys with a 'Welcome to your new home' card and a bottle of fizz, Milestone Collis were an absolute pleasure to deal with. I found Jay and ...
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Jul 17, 2013
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Dear Richard, Thank you so very much for your wonderful comments. Its was a pleasure to have assisted you and from the entire team we wish you all the very best in your new home. Kind Regards Jay ...
Jul 17,2013
Jul 17,2013
1
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Milestone & Collis is a relatively small company and their website shows more rentals than sales. I only contacted them because all other agents were not proactive and I had to chase them all the time only to be sent details of expensive properties totally out ...
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Jul 18, 2013
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Thank you so much Alice and, you too were extremely pleasant to deal with during the whole process. I hope you will both be very happy in your new home and should you require an up date on value at any stage please do give me a call. Just wondering if you have discovered Crane Park yet! It's on your doorstep and a lovely place for an evening's stroll.There's a flower meadow there in the spring.
Kindest regards Denise ...
Jun 26,2013
Jun 26,2013
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I found Jay a first class Estate Agent who was professional and helpful throughout the process of selling my property. His expertise, knowledge and guidance was reassuring from the moment that I placed my property on the market with his company. All parties involved in ...
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Jun 25,2013
Jun 25,2013
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We were very pleased from the outset, they were quick to respond and produced a first class brochure.
Jay Stallard worked very hard to complete our sale in a comparatively short time scale.
Would not hesitate to recommend this Estate Agent....
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Jun 26, 2013
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Dear Phil thank you so much - I`m so glad you and Joan got the move you wanted closer to family and all worked out well...... It was a delight dealing with the house sale for you and wishing you all the very best for the future. Pop in when passing..... Kind Regards Jay and the team at M&C. ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 11:17 AM 12/07/2017 by Ruth Conlon
