Mike Neville Estate Agents
4.9/5, 71 reviews
96% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
83% lettings fee satisfaction
Mike Neville Estate Agents have been operating in Rushden and the surrounding areas for over 30 years. Founded in 1984, Mike Neville Estate Agents remain a family owned and managed property company which specialises in almost every property based activity. show more Mike Neville Estate Agents have been operating in Rushden and the surrounding areas for over 30 years. Founded in 1984, Mike Neville Estate Agents remain a family owned and managed property company which specialises in almost every property based activity.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £46,500 £390,000
Lettings 100% 83% £485 £725
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 2 0 44 2 18 0 2 1
Areas covered
  • NN10
  • NN1
  • NN9
  • NN9
  • NN29
  • NN29
  • NN8
  • NN8
  • NN14
  • NN14
Address

Nevile House, 67 Wellingborough Road
Rushden
Northamptonshire
NN10 9YG
01933 316316

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
TPOS Sales TPOS Lettings TPOS Move With Us
Latest Properties for Sale   99
Images & Videos

“Amy has been in amazeing ! From the time I we......”

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Jul 05,2021
Minithumbup
Amy
By: 'Vicki'
Jul 05,2021
0 people found
this helpful
Amy has been in amazing ! From the time I went to view my property to the time I left - super helpful and quick with dealing with problems . Highly recommended...
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By: Mike Neville Estate Agents
Jul 26, 2021
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Thank you for taking the time to leave such a lovely review of us, and we are very glad you were happy with our service provided, and in particular with Amy. This is greatly appreciated by all of the staff here, and we are thrilled to receive this positive feedback. ...

“A very good service...”

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May 20,2021
Minithumbup
By: 'Watts'
May 20,2021
0 people found
this helpful
A very good service during the commencement of the sale from initial valuation to agreeing the marketing material. The management and communications of viewings was very good which lead to a sale. The support with the negotiations was helpful and we completed the sale smoothly. ...
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By: Mike Neville Estate Agents
Jul 26, 2021
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Thank you for taking the time to leave this review. All of the staff here appreciate this positive feedback. ...

“Having Been in the Property Business for near......”

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May 04,2021
Minithumbup
James
Amy
By: 'Jonathan'
May 04,2021
0 people found
this helpful
Having Been in the Property Business for nearly 40 years I have dealt with many Agents. Mike Neville have stood out due to consistently delivering Excellent Service. In Sales -James and his team have always kept me fully up to date, Always responded promptly to any ...
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By: Mike Neville Estate Agents
Jul 26, 2021
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Firstly, we are incredibly grateful of the fabulous review that you have left for us, and in particular James and Amy. It is always great to hear that our efforts are appreciated and that the service received was up to the high standards in which we aim to achieve. We hope that our paths do cross again in the future. ...

“Good service...”

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Apr 29,2021
Minithumbup
James
Callum
By: 'Sarah'
Apr 29,2021
0 people found
this helpful
Staff were friendly and easy to deal with. They kept us informed and made sure that the right people were coming to view our home....
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By: Mike Neville Estate Agents
Apr 29, 2021
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Thank you Sarah for leaving this 5* review of our services. We appreciate the time taken to leave this review & we are pleased to have dealt with the matter. ...

“Helped my in-laws buy a retirement home throu......”

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Feb 24,2021
Minithumbup
James
By: 'Barbara'
Feb 24,2021
0 people found
this helpful
Helped my in-laws buy a retirement home through Mike Nevilles and I must say they made the experience as ‘easy’ at it could possibly be in these difficult times ! James was amazing, going over and above to get things sorted , always very professional, friendly and ...
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By: Mike Neville Estate Agents
Feb 25, 2021
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Thank you Barbara for your lovely review. James and the team really appreciate the time taken to leave this review. It helps us hugely, but is also lovely to know that you had such a positive experience. ...

“Fantastic Estate Agents and would highly reco......”

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Feb 16,2021
Minithumbup
James
Callum
By: 'Amy Spencer'
Feb 16,2021
0 people found
this helpful
Fantastic Estate Agents and would highly recommend! Our family have now successfully sold three properties using Mike Neville and have all received a very professional and efficient service. There was excellent communication throughout the process between all parties and solicitors. Callum was fantastic in keeping ...
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By: Mike Neville Estate Agents
Feb 20, 2021
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What a lovely review to receive, and thank you Amy for the time taken to do this. It is greatly appreciated by all the staff here, and especially Callum. We are pleased to have got the matter through to completion, and are pleased to hear that you have been happy with the service you received from us. ...

“Customer satisfied...”

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Feb 11,2021
Minithumbup
Kayleigh
By: 'Nicola'
Feb 11,2021
0 people found
this helpful
The staff at Mike Neville Estate Agents provided a good and satisfactory service. Always friendly and helpful, they were always prompt with queries and replies, and I would have no hesitation in recommending them for the sale of your property....
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By: Mike Neville Estate Agents
Feb 11, 2021
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Thank you Nicola for your review. It is always lovely to hear when a client has had a positive experience, and we are pleased to have got the matter through to a satisfactory conclusion. ...

“First Class Service...”

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Jan 29,2021
Minithumbup
Chris
Kayleigh
By: 'Nicky Chapman'
Jan 29,2021
0 people found
this helpful
From the valuation right through to completion, Chris & Kayleigh could not have been more helpful. They were always, polite, patient and willing to find out information that wasn't readily available. Their customer service was second to none and I would highly recommend their services....
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By: Mike Neville Estate Agents
Jan 29, 2021
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Thank you Nicky for taking the time to leave such a lovely review of us, and we are very glad you were happy with our service provided. This is greatly appreciated by all of the staff here, and we are thrilled to receive this positive feedback. ...

“Excellent service from start to finish from a......”

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Jan 28,2021
Minithumbup
James
Callum
By: 'Joan'
Jan 28,2021
0 people found
this helpful
Excellent service from start to finish from a professional and trustworthy company. Good communication and although the sale dragged on much longer than we anticipated, James was calm and reassuring at all times....
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By: Mike Neville Estate Agents
Jan 28, 2021
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Thank you Joan for this review. We are very pleased to have helped to finally get the matter completed! We wish you well in your new home. ...

“Excellent service during a difficult time (lo......”

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Dec 15,2020
Minithumbup
Kayleigh
James
By: 'Sue'
Dec 15,2020
0 people found
this helpful
Excellent service during a difficult time (lockdown). We were very pleased with the way our house was photographed and the viewings were managed...
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By: Mike Neville Estate Agents
Dec 15, 2020
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Thank you Sue for the review. We are glad you were happy with the service received & we were equally pleased to get the matter through during the difficult time earlier in the year. ...

“From the start of the sale right through to c......”

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Dec 05,2020
Minithumbup
Callum
Kayleigh
By: 'Ricky'
Dec 05,2020
0 people found
this helpful
From the start of the sale right through to completion date , I could not fault anything from Mike Neville and the team . They were pleasant kind helpful and communicated through the process the whole time. The main person I dealt with was Callum. Callum was ...
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By: Mike Neville Estate Agents
Dec 07, 2020
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We couldn't ask for a more positive review. So we thank you Ricky for your brilliant feedback. The whole team do appreciate this, especially Callum, and we are very happy that you had such a positive experience with us and our service. We wish you every happiness in your new home. ...

“Thank you...”

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Sep 27,2019
Minithumbup
James
By: 'Cal&Ems'
Sep 27,2019
0 people found
this helpful
I would like to thank James and the team for their consistent hard work and efforts progressing the purchase of our first property. It was a complicated process with multiple parties involved and it was pushed through as smoothly as possible and we were never ...
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Comment on agent fees
N/a
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By: Mike Neville Estate Agents
Sep 30, 2019
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Thank you very much Callum & Emily. We are pleased to have dealt with the matter and got to a satisfactory completion. We wish you well in your new home, and are grateful for you taking the time to leave this excellent review. ...

“Great service!...”

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Aug 31,2019
Minithumbup
By: 'Karen'
Aug 31,2019
0 people found
this helpful
Thank you so much. Excellent service! Would always use again. It made the process as easy as it could have been. Many thanks...
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By: Mike Neville Estate Agents
Sep 08, 2019
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Thank you for taking the time to leave such a lovely review. All of the staff here appreciate this positive feedback. We hope to deal with you again in the future. ...

“Capable, courteous, professionals....”

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Aug 30,2019
Minithumbup
James
Chris
By: 'John'
Aug 30,2019
0 people found
this helpful
Chris and James sold a property for us at the end of August. Have dealt with these chaps in the past and will do so in future. Top guys. Solid professionals, who get the job done. Would highly recommend....
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Comment on agent fees
Competitive and satisfactory.
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By: Mike Neville Estate Agents
Sep 08, 2019
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Thank you John for taking the time to leave such a lovely review. James, Chris and all of the staff here appreciate this positive feedback, & we would be glad to deal with you again in the future. ...

“The service we received from James and his te......”

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Aug 29,2019
Minithumbdown
By: 'Roy'
Aug 29,2019
0 people found
this helpful
The service we received from James and his team was outstanding keeping us informed every step of the way in the sale of our property until its successful conclusion.We have nothing but praise for the way everything was handled and would highly recommend this ...
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By: Mike Neville Estate Agents
Sep 08, 2019
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Thank you for taking the time to leave such a lovely review of us, and we are very glad you were happy with our service provided. This is greatly appreciated by James and all of the staff here, and we are thrilled to receive this positive feedback. ...

“A company you can trust...”

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Mar 12,2019
Minithumbup
James
By: 'S'
Mar 12,2019
1 people found
this helpful
You really made the first time buyer experience manageable. At one of the most stressful times of our lives; your constant communication, reassurance and stringent deadlines to overcome delays really kept us at ease when purchasing our house. Not only did you lease with the ...
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N/a
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By: Mike Neville Estate Agents
Mar 12, 2019
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Firstly, we are incredibly grateful of the fabulous review that you have left for us, and in particular Daniel & James. It is always great to hear that our efforts are appreciated, and makes it all the more worthwhile knowing that it was to be a home for you both. We hope that our paths do cross again in the future, but in the meantime, we wish you every happiness in your new home. ...

“Great communication and chasing solicitors...”

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Mar 11,2019
Minithumbup
James
By: 'JD'
Mar 11,2019
0 people found
this helpful
Daniel and James got the sale and chased our solicitor through a very difficult sale - we had numerous delays but both remained on the ball. If our solicitors worked as hard as these guys to get the sale done, we would have moved 2 months ...
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Comment on agent fees
Good
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By: Mike Neville Estate Agents
Mar 11, 2019
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We are delighted to hear that the service you received from James and Daniel was to a high standard. We were pleased that the matter reached completion, and we wish you every happiness in your new home. ...

“105 Wellingborough Road Rushden...”

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Mar 11,2019
Minithumbup
Chris
By: 'Alieksiewicz'
Mar 11,2019
0 people found
this helpful
During an extended sale period of 18 months, the staff at the Rushden office showed a great many prospective buyers around our property. They were always positive and enthusiastic about about the sale and despite having twice been in a position to sell and being let ...
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Comment on agent fees
Fair and flexible.
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By: Mike Neville Estate Agents
Mar 11, 2019
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Firstly, we were simply delighted that we could finally bring about a completion after previous aborted sales, and secondly, all of the staff here greatly appreciate the time you have taken to write such a pleasant and positive review of us and the service that you received. ...

“Positive experience...”

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Mar 11,2019
Minithumbup
By: 'Carole'
Mar 11,2019
0 people found
this helpful
I found all the staff here to be friendly and professional and they have dealt with the difficult time in selling my late parents property with empathy and respect...
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Comment on agent fees
Good fees
Was this helpful? Yes
By: Mike Neville Estate Agents
Mar 11, 2019
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Thank you for leaving a positive review of the service that you received from us. We understand the difficult nature of the sale, and hope that we made it as pleasant an experience as possible in the circumstances. ...

“Excellent service...”

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Mar 01,2019
Minithumbup
Chris
Kayleigh
By: 'Jess'
Mar 01,2019
0 people found
this helpful
I am really pleased with Kayleigh and Chris at Mike Neville, i brought my house through Mike Neville and the customer service i received from Chris and Kayleigh was superb. Very clear instruction and up-to-date information consistently...
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Comment on agent fees
Good
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By: Mike Neville Estate Agents
Mar 04, 2019
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Thank you for taking the time to leave this review of us. This is greatly appreciated by Kayleigh, Chris and all of the staff here, and we wish you every happiness in your new home. ...

“Very happy...”

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Jan 27,2019
Minithumbup
Chris
By: 'JLB'
Jan 27,2019
0 people found
this helpful
Very happy with all the help and information given to us when we were purchasing property from Mike Neville. Would recommend....
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By: Mike Neville Estate Agents
Jan 31, 2019
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Thank you for taking the time to leave this review of us, and we are very glad you were happy with our service provided. This is greatly appreciated by Chris and all of the staff here, and we wish you every happiness in your new home. ...

“Good service...”

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Jan 16,2019
Minithumbup
Chris
By: 'Nora111'
Jan 16,2019
0 people found
this helpful
Found them to be helpful and professional with the sale, not used them before. Would highly recommened to anyone else...
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Comment on agent fees
Average
Was this helpful? Yes
By: Mike Neville Estate Agents
Jan 18, 2019
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Thank you for taking the time to leave such a lovely review of us, and we are very glad you were happy with our service provided. This is greatly appreciated by all of the staff here, and we are thrilled to receive this positive feedback. ...

“Brilliant...”

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Dec 19,2018
Minithumbup
James
By: 'Rachel'
Dec 19,2018
0 people found
this helpful
James was brilliant and Daniel provided excellent service. He went above and beyond helping me with the sale of my house....
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Comment on agent fees
Very good
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“very pleased...”

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Nov 13,2018
Minithumbup
By: 'the'
Nov 13,2018
0 people found
this helpful
very pleased with the sale of our flat went really well all staff very helpful and always had a quick answer to any question or phone back when said they would. would highly recommend...
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Comment on agent fees
very fair price
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By: Mike Neville Estate Agents
Nov 16, 2018
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Thank you for taking the time to leave this positive review of our service. It is greatly appreciated by all of the staff involved. ...

“Selling in Rushden...”

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Nov 10,2018
Minithumbup
James
By: 'Martin'
Nov 10,2018
0 people found
this helpful
Really straight forward & pragmatic approach to the valuation of our Property, compared to others. The support through the selling process, accompanied viewings etc,,, all arranged and dealt with in a professional manner. Definitely an Estate agent working with the seller to deliver the end result....
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By: Mike Neville Estate Agents
Nov 16, 2018
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Thank you for such a positive review of our service. We are very pleased that you were happy with the service. All of the staff are very grateful and we thank you again for your business and this review. ...

“house sale...”

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Nov 08,2018
Minithumbup
Chris
By: 'pdw'
Nov 08,2018
0 people found
this helpful
from the begin we were very in press with how professional Chris was they told keep us informed what viewing where happening and times then would ring us a flew days later to give us feedback how the viewing went once the property was sold ...
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Comment on agent fees
very good price on fees
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By: Mike Neville Estate Agents
Nov 09, 2018
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We are delighted with the lovely review that you left for us. But most importantly, we are very pleased that you were happy with the service you received. ...

“Trustworthy Agents...”

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Mar 29,2018
Minithumbup
James
By: 'Sue'
Mar 29,2018
1 people found
this helpful
Trustworthy & honest are unlikely words to use in conjunction with an Estate Agent, but I have found the staff at Mike Neville to be just that. Genuine & polite, always kept me Informed and gave very good advice. Nothing flash or fake about the staff either, ...
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Comment on agent fees
Very reasonable fees
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By: Mike Neville Estate Agents
Nov 07, 2019
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Firstly, we are incredibly grateful of the fabulous review that you have left for us. It is always great to hear that our efforts are appreciated and we hope that our paths do cross again in the future, ...

“Great service...”

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Mar 29,2018
Minithumbup
Chris
James
By: 'Stevens'
Mar 29,2018
0 people found
this helpful
Mike Neville are very professional and are willing to dedicate their time to ensure your property is marketed to a great standard. The service from them is excellent and they keep you informed at every stage of the selling and moving process. We couldn't recommend ...
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Comment on agent fees
Reasonable rates discussed but Bellway helped pay for these in the easy mover scheme.
Was this helpful? Yes
By: Mike Neville Estate Agents
Jan 18, 2019
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Thank you for taking the time to leave such a lovely review of us, and we are very glad you were happy with our service provided. This is greatly appreciated by all of the staff here, and we are thrilled to receive this positive feedback. ...

“Property Prices...”

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Mar 27,2018
Minithumbup
James
By: 'Joyce'
Mar 27,2018
0 people found
this helpful
I made an enquiry with Helen which was outside her remit but instead of just leaving it there she went out of her way to follow it up by referring it to James , the Branch Manager. James dealt with my enquiry professionally and thoroughly . I ...
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Comment on agent fees
reasonable
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By: Mike Neville Estate Agents
Jan 18, 2019
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Thank you for taking the time to leave such a lovely review. All of the staff here appreciate this positive feedback. ...

“Great Service...”

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Mar 24,2018
Minithumbup
Chris
James
By: 'Carol'
Mar 24,2018
0 people found
this helpful
They were very helpful and I have them to thank for obtaining this property. Can find no fault as there was always someone at the other end of the phone who was able to help/advise me. Thank you very much chaps....
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By: Mike Neville Estate Agents
Jan 18, 2019
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Thank you for taking the time to leave such a lovely review of us, and we are very glad you were happy with our service provided. This is greatly appreciated by all of the staff here, and we are thrilled to receive this positive feedback. ...
No image available James
(32)
No image available Chris
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No image available Kayleigh
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No image available Callum
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No image available Sue
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No image available Ben
No image available Jey
No image available Kateryna

Vendor Fees

Our fees are negotiable based on the type of property or land being sold. Please call to discuss our marketing options & fee's which are inclusive of VAT.

Landlord Fees

Full Management Fee’s

COMMISSION FEES
One property 15% including VAT 12.5% + VAT
Two properties 13.2% including VAT 11% + VAT
Three + properties 12% including VAT 10% + VAT
Portfolio of five or more properties - Negotiable

This fee will automatically be taken from the rental payment each month and the remainder will be transferred into your bank account on a monthly basis.

Landlords Fee:
£180.00 including VAT = £150.00 + VAT

This fee is for providing legal Tenancy Agreements, deposit protection and a detailed agreement and schedule of contents which includes photographs

Renewal fee:
£72.00 including VAT = £60.00 + vat

This is if a change in tenancy for the property after a tenant moves out and a new Tenancy Agreement and schedule of contents etc, is required.

INTRODUCTORY FEES
A payment of 60% of one months rent including VAT (1/2 months' rent + VAT)

Landlord's fee
£180.00 including VAT = £150.00 + VAT

This fee is for providing legal Tenancy Agreements, schedule of contents with photographs and tenant references. This fee will be taken from the first month's rent.

Tenant Fees

One weeks rent of the monthly rent is payable in order to secure a property. Payment can be made by debit or credit card. We also confirm that we require payment of the first month’s rent after 14 days to further secure the property if you haven’t moved in within this period. You are required to start the tenancy within 4 weeks of securing the property, unless agreed otherwise in advance. It is the responsibility of the Proposed Applicants to ensure all references are completed and concluded to an ‘Acceptable’ Outcome within 7 days.

Please note that the one weeks rent is non-refundable if you provide false or misleading information, you fail the ‘right to rent’ checks or you withdraw from the proposed tenancy.
Last updated at 16/10/2019, 5:48 PM by Chris Brett
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

IN-HOUSE COMPLAINTS PROCEDURE

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.

If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk

Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.

The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 12:02 PM 14/06/2017 by allAgents

Awards won by Mike Neville Estate Agents

Regional Awards won by Mike Neville Estate Agents

Individual Branch Awards

Rushden, NN10



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Mike Neville Estate Agents