MGY
4.9/5, 383 reviews
92% recommended
99% sales valuation accuracy
99% sales fee satisfaction
94% lettings valuation accuracy
98% lettings fee satisfaction
Whether you are looking to buy, sell, rent, let or instruct us for a survey/valuation, we focus on delivering great personal service backed up by sound local knowledge and over 35 years of specialist expertise. We have offices in Radyr and Heath, whilst the Head Office in Cardiff Bay. Our ... show more Whether you are looking to buy, sell, rent, let or instruct us for a survey/valuation, we focus on delivering great personal service backed up by sound local knowledge and over 35 years of specialist expertise. We have offices in Radyr and Heath, whilst the Head Office in Cardiff Bay. Our clients enjoy a dedicated relationship with us, as well as the finest in property services, delivering greater results and a more personalised experience. We are passionate and knowledgeable about South Wales and we are committed to professional excellence and standards.

Latest Reviews

 View all Reviews 383
18th Dec 2024
reviewed by 'Andy'
“We recently had the pleasure of working with MGY Estate Agents for the purchase of our new home, and I ......”
10th Dec 2024
reviewed by 'Deborah'
“MGY were great, very professional. They kept in touch throughout the sale. I had a contact there who was very ......”
9th Dec 2024
reviewed by 'Rajan'
“I was shown the property by Melissa. She showed me around, explained the application process. I applied for the property ......”
4th Nov 2024
reviewed by 'Gavin'
“We were very impressed by the quality of the marketing material for our property and the photography was excellent. We ......”
24th Oct 2024
reviewed by 'Aaron Sullivan'
“We where in a unique situation and in need of a property sooner rather than later, Harry Fry was very ......”
24th Oct 2024
reviewed by 'David'
“Over the years I have sold many properties, and I have to say the sale handled by MGY was my ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 99% £123,000 £1,265,000
Lettings 94% 98% £460 £4,959
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
49 7 162 11 84 5 51 4 8 2
Opening Hours
  • Monday: 00:00 - 00:00
  • Tuesday: 00:00 - 00:00
  • Wednesday: 00:00 - 00:00
  • Thursday: 00:00 - 00:00
  • Friday: 00:00 - 00:00
  • Saturday: 00:00 - 00:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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MGY Branches (view all 5)
Cardiff Bay, CF10
Heath, CF14
Pontcanna, CF11
Radyr, CF15
Whitchurch, CF14

“A First Class Experience from MGY - Birchgrove...”

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Feb 01,2021
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By: 'Jim'
Feb 01,2021
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Steph, Meriel, and the team at Caerphilly Road MGY have been amazing. They have kept going no matter what lockdown restrictions have been put on them. They've looked after us and our buyers. I'd recommend them without any hesitation. Definitely the best experience I've ever ...
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“Steph, Meriel and Cath provided an excellent ......”

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Feb 01,2021
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By: 'Anne'
Feb 01,2021
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Steph, Meriel and Cath provided an excellent service when selling our property, and were always on hand to offer helpful advice....
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“Suzanne Mackenzie was an absolute delight...”

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Jan 25,2021
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By: 'Genevieve'
Jan 25,2021
1 people found
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Suzanne Mackenzie was so helpful and professional, it was an absolute pleasure to work with her. We felt at ease, not rushed and able to go through all elements of the letting process at leasure, and able to ask any questions. The whole process was ...
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By: Nasreldin Mohamed
Feb 04, 2021
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Suzanne Mackenzie was very helpful and she supported me with all information I need before the tenancy and responded to all questions in a real time. Thanks a lot Suzanne and I appreciate your support and patience. ...

“Great Service from MGY Cardiff Bay...”

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Jan 22,2021
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By: 'Richard'
Jan 22,2021
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We are really happy with MGY, have both bought and used MGY for rental, they are very friendly, knowledgeable and approachable when I had lots of questions, they found a tenant for me really quickly and arranged everything....
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“Suzanne has been brilliant throughout our 18 ......”

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Jan 20,2021
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By: 'Rob'
Jan 20,2021
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Suzanne has been brilliant throughout our 18 month tenancy. From the time we viewed the property up until we handed the property back we always had any queries answered swiftly and always had a clear answer. The few times we needed work carrying out that was ...
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“James and his team we're extremely helpful an......”

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Jan 19,2021
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By: 'morgan'
Jan 19,2021
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James and his team we're extremely helpful and always on hand should we need anything. The team worked extremely hard for us to complete the purchase in a short space of time and we are over the moon in our new home. Also a huge ...
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“The MGY letting team were fantastic when rec......”

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Jan 17,2021
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By: 'Helen'
Jan 17,2021
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The MGY letting team were fantastic when recently carrying out a tenant find service for me. Sian & Jonathan kept me fully informed of what was going on throughout the process and always replied promptly to my emails....
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“Efficent Services...”

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Jan 14,2021
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By: 'LH'
Jan 14,2021
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I have let my apartment with MGY with different tenants over the last 4 years. The letting team have always been efficient in dealing with tenants in all matters (including following up on overdue rental payments) as well as liaising with the management company in the ...
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“Suzanne is a very friendly person, and also v......”

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Jan 14,2021
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By: 'N&F'
Jan 14,2021
0 people found
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Suzanne is a very friendly person, and also very professional. We believe her positivity and happy smile is secret for success. We are very happy with her work till date. Very easy to talk to and very helpful. "A good agent knows their client's success ...
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“Renting my property...”

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Dec 29,2020
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By: 'rhidian'
Dec 29,2020
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Friendly, knowledgable and communicative - always proactive and helpful. I would have no hesitation in using when it is time to rent again....
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“Nicola and Suzanne were brilliant, very frien......”

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Dec 20,2020
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By: 'Nia'
Dec 20,2020
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Nicola and Suzanne were brilliant, very friendly, super helpful and quick communication. Thank you so much both, We love our new home....
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“Suzanne was fab, really friendly and helpful.......”

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Dec 16,2020
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By: 'Sarahlouise'
Dec 16,2020
0 people found
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Suzanne was fab, really friendly and helpful. Answered all our queries quick and efficiently. Made the whole process as easy as possible and explained everything really clear....
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“Efficient, Professional but Individualised Service...”

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Dec 16,2020
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By: 'Heulwen'
Dec 16,2020
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I couldn't fault the service we have received from MGY Cardiff Bay, who arranged for our house to be let in Atlantic Wharf. We were constantly kept informed about viewings, prospective tenants' reviews of the property and they were very quick to respond to any ...
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“We had tried unsuccessfully to rent out our a......”

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Dec 11,2020
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Sian
By: 'Gaynor'
Dec 11,2020
0 people found
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We had tried unsuccessfully to rent out our apartment in Cardiff Bay with another agent. We switched to MGY as we hadn't had one viewing in a month with the other agent. Sian Thomas was very professional and gave us good advice. We had viewers ...
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“Sian Thomas was great, kept me informed throu......”

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Dec 08,2020
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By: 'Anthony'
Dec 08,2020
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Sian Thomas was great, kept me informed throughout the entire process and managed to get us in to our apartment earlier than anticipated. She was available at any time of day and always responded to enquiries promptly. I will be recommending her to friends and ...
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“Happy Customer!!...”

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Dec 05,2020
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By: 'Leah'
Dec 05,2020
0 people found
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I’m currently renting an apartment with my partner. It’s our first experience renting and I have to say John has been amazing - so helpful and always eager to help if we have any questions. I’m super impressed and happy with our ...
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“I’ve rented a property with MGY for the last ......”

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Dec 03,2020
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By: 'Katherine'
Dec 03,2020
0 people found
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I’ve rented a property with MGY for the last 2.5 years and always found them to be both professional and helpful. Suzanne has always been on hand to help with any queries or problems I’ve had and sorted them out quickly, thank you for ...
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“Suzanne from MGY has helpful from start to fi......”

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Dec 03,2020
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By: 'Joe'
Dec 03,2020
0 people found
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Suzanne from MGY has helpful from start to finish and made the whole process smooth and easy for me. I would recommend her and MGY to anyone looking to for good customer service and a smooth, hassle-free process....
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“MGY were very helpful from the beginning of t......”

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Dec 01,2020
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By: 'Bethan'
Dec 01,2020
0 people found
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MGY were very helpful from the beginning of the letting process. They dealt professionally with every query I had and gave good advice to someone who had no experience at all in the issues involved in the letting of a flat. I am particularly grateful ...
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“I was tirelessly viewing properties with othe......”

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Nov 30,2020
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By: 'Hayley'
Nov 30,2020
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I was tirelessly viewing properties with other agents for quite some time and beginning to lose hope of finding a suitable place and then I met Suzanne, she solely dealt with my application from viewing of the property to signing of contracts and receiving keys- ...
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“I rented with MGY a nice house at Radyr area,......”

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Nov 16,2020
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By: 'Mohamed'
Nov 16,2020
0 people found
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I rented with MGY a nice house at Radyr area, they were very honest, helpful and highly professional. Especially Suzanne Mackenzie, she is very sincere and cooperative. Thank you really from myself and my family as well :)....
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“Just recently rented with MGY at Cardiff Bay.......”

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Nov 12,2020
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By: 'Mr'
Nov 12,2020
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Just recently rented with MGY at Cardiff Bay. Sian & Nicola were amazing, very efficient and the whole process was done smoothly and quick considering the current times we are in. I would most definitely recommend MGY to either a tenant or landlord. Many Thanks...
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“Great customer service, my queries have alway......”

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Nov 11,2020
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By: 'Sophie'
Nov 11,2020
0 people found
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Great customer service, my queries have always been answered very quickly. They were super speedy at helping me get my property on the market and managed to get tenants sorted within days of it being on the market. Thanks...
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“Excellent communication and drive...”

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Nov 10,2020
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By: 'Jon'
Nov 10,2020
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We didn’t use MGY as our selling agents but they were the agents acting for the property we were purchasing. Steph at the Birchgrove branch treated us like her own clients and put our own agents to shame! In what emerged as a complicated ...
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“Rented with MGY in Cardiff...”

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Nov 02,2020
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By: 'Matt'
Nov 02,2020
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Rented through MGY's Radyr branch in Cardiff for 19 months. Found the MGY staff to be incredibly helpful, in particular Suzanne Mackenzie, who responded to any emails/calls extremely promptly and with any assistance that was required. From set-up to finish of tenancy I always found ...
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“Rental of property...”

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Oct 30,2020
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By: 'Nicolas'
Oct 30,2020
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Myself and my partners experience with MGY went very well, it was Suzanne Mackenzie at MGY who presented us with the property and everything else we needed to know to make the move as easily as possible, great service provided and we are very happy ...
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“Purchasing and Renting Property with MGY, Radyr Office...”

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Oct 15,2020
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By: 'Leela'
Oct 15,2020
1 people found
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My husband and I first used MGY in Radyr to purchase our property in 2009. We dealt with Christine Crean who was wonderful. She wasn't pushy at all and made us feel like we should take our time and make sure it was the right home ...
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“Soooo professional...”

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Oct 08,2020
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By: 'Vicki'
Oct 08,2020
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Suzanne mckenzie was so professional from the start! Can't fault aspect of the move or information provided! Wonderful smooth experience!...
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“Exceptional Service...”

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Oct 02,2020
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By: 'Sian'
Oct 02,2020
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As an experienced landlord, I am hard to impress. But the service from Sian, Johnathan, and Nicola of MGY was exceptional in renting my property in Cardiff Bay. I would recommend them 100%....
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“Extremely helpful and reliable....”

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Sep 30,2020
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By: 'Ruby'
Sep 30,2020
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Jon was extremely helpful, reliable, and responded quickly to each of my questions - from before the viewing to after the references, so I was never left in the dark. After having a not so great experience with another company, this time round was stress ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:58 PM 17/10/2023 by allAgents

Awards won by MGY

Regional Awards won by MGY

Individual Branch Awards

Cardiff, CF10

Cardiff, CF14

Cardiff, CF15

Cardiff, CF11



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