0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Melanie Estates is the ideal agency for you if you require assistance with buying, selling, renting, or managing your property portfolio.Our team of knowledgeable property experts has over 30 years of combined experience, providing us with a vast network of active landlords, tenants, and investors.We stay up-to-date with the ...
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Melanie Estates is the ideal agency for you if you require assistance with buying, selling, renting, or managing your property portfolio.
Our team of knowledgeable property experts has over 30 years of combined experience, providing us with a vast network of active landlords, tenants, and investors.
We stay up-to-date with the constantly evolving market and lettings regulations, allowing us to offer informed advice on any property-related inquiries regarding the Norwich property market.
Our team of knowledgeable property experts has over 30 years of combined experience, providing us with a vast network of active landlords, tenants, and investors.
We stay up-to-date with the constantly evolving market and lettings regulations, allowing us to offer informed advice on any property-related inquiries regarding the Norwich property market.
Latest Reviews
View all Reviews 1
30th Nov 2020
reviewed by 'Niall'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 0% | £1,750 | £1,750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- Bowthorpe
- Costessey
- Cringleford
- Earlham
- Hethersett
- Norwich
- Wymondham
Address
Suite 7 Cringleford Business Centre
Cringleford
Norfolk
NR4 6AU
01603 444251
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Nov 30,2020
Nov 30,2020
1
people found
this helpful
this helpful
An estate agent from hell, when we moved in one of the toilets didnt work and the lights were broken. They took months to sort it out. They didnt collect the precious lot of tenants keys so one of them just entered our house one ...
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Vendor Fees
No fees set.Landlord Fees
No fees set.Tenant Fees
No fees set. Last updated at 23/05/2024, 5:48 PM by Goodness EzeComplaints Procedure
Complaint Procedure
The parties to the contract:
Tenants and Landlords of the Property rented through Kunac LTD and Managed by the
Aforementioned
Melanie Estates
Suite 7 Cringleford Business Centre
Norwich
Norfolk
NR4 6AU
If you have any grievance arising from your contact with Kunac ltd Trading as Melanie Estates, you
should raise it informally with the relevant department within Melanie Estates
If this does not resolve the matter, you should put the matter in writing or email, setting out the
nature of your Grievance and send your complaint to the Manager , Alex Okolidoh, who will advise
you of a date and time convenient to both parties to hold a formal meeting with you and any
employee of the Company who he feels relevant to the situation, to discuss your Grievance.
An agreement will try to be reached at this meeting and you will be asked to advise of your
Grievance and what you feel should be done to resolve this matter to your satisfaction
After your meeting the Manager , he will inform you by email of the matters discussed in the Formal
Meeting and you will be given the opportunity to outline what you feel should be done to resolve
the situation and if agreement is reached this will be confirmed by email or in writing and therefore
viewed that this resolves your Grievance.
If, in your view, this still fails to address your Grievance, you may appeal the decision by setting out
the grounds of your dissatisfaction in writing and send it to the Ombudsman at
PRS
Premiere House, 1st Floor
Elstree Way
Boreham Wood
Hertfordshire
WD6 1JH
You have the right to be accompanied at all formal meetings by a colleague.
Last updated at 4:48 PM 23/05/2024 by Goodness Eze
The parties to the contract:
Tenants and Landlords of the Property rented through Kunac LTD and Managed by the
Aforementioned
Melanie Estates
Suite 7 Cringleford Business Centre
Norwich
Norfolk
NR4 6AU
If you have any grievance arising from your contact with Kunac ltd Trading as Melanie Estates, you
should raise it informally with the relevant department within Melanie Estates
If this does not resolve the matter, you should put the matter in writing or email, setting out the
nature of your Grievance and send your complaint to the Manager , Alex Okolidoh, who will advise
you of a date and time convenient to both parties to hold a formal meeting with you and any
employee of the Company who he feels relevant to the situation, to discuss your Grievance.
An agreement will try to be reached at this meeting and you will be asked to advise of your
Grievance and what you feel should be done to resolve this matter to your satisfaction
After your meeting the Manager , he will inform you by email of the matters discussed in the Formal
Meeting and you will be given the opportunity to outline what you feel should be done to resolve
the situation and if agreement is reached this will be confirmed by email or in writing and therefore
viewed that this resolves your Grievance.
If, in your view, this still fails to address your Grievance, you may appeal the decision by setting out
the grounds of your dissatisfaction in writing and send it to the Ombudsman at
PRS
Premiere House, 1st Floor
Elstree Way
Boreham Wood
Hertfordshire
WD6 1JH
You have the right to be accompanied at all formal meetings by a colleague.
