McDougall McQueen
5/5, 563 reviews
99% recommended
96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Selling properties across Edinburgh and the Lothians show more Selling properties across Edinburgh and the Lothians

Contact Us

Latest Reviews

 View all Reviews 563
20th Nov 2024
reviewed by 'MG'
“We had an excellent overall experience selling our house through McDougall McQueen. Our main point of contact was Caroline, who ......”
5th Nov 2024
reviewed by 'Karen'
“It has been really easy and stress free working with McDougall McQueen. From the first appointment everything has been well ......”
7th Oct 2024
reviewed by 'Grant'
“Absolutely fantastic service from start to finish. Always at the end of the phone or email to help with all ......”
8th Sep 2024
reviewed by 'KPG'
“Mary has been wonderful from the beginning and she always replies to messages really quickly and she is really great ......”
30th Aug 2024
reviewed by 'kris'
“We sold a property through McDougall McQueen after the death of our parents.From start to finish, the work that ......”
12th Aug 2024
reviewed by 'Louise'
“I used Mcdougall McQueen to sell a flat that I owned in Penicuik. The process could not have been easier ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £27,600 £5,560,000
Lettings 100% 99% £800 £800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 0 0 0 306 4 159 3 82 0
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

McDougall McQueen Branches (view all 8)
Dalkeith, EH22
East Lothian, EH33
Edinburgh Central, EH3
Edinburgh East, EH8
Edinburgh South, EH10
Edinburgh West, EH14
Gorebridge, EH23
Penicuik, EH26

“Outstanding...”

Share on :
May 06,2019
Minithumbup
Staff profile picture
Julia
By: 'Shirley'
May 06,2019
0 people found
this helpful
I have been dealing with Julie and laterly Julia for some time and they are wonderful. Helpful, professional and always courteous. I am very impatient and have a need to know everything as soon as it happens and they are never phased by my hounding! ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“From start to finish the process of selling my flat ......”

Share on :
May 05,2019
Minithumbup
Staff profile picture
John
Staff profile picture
Claire
By: 'Allan'
May 05,2019
1 people found
this helpful
From start to finish the process of selling my flat above market value (selling in 4 days) and buying my house (in just under a couple month) at home report value. I found it very efficient, easy and good value for money, and stress free. You ...
read full review
Comment on agent fees
Good and reasonable. Couldn't complain.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional, Friendly and would recommend to anyone...”

Share on :
May 03,2019
Minithumbup
By: 'Lowrie'
May 03,2019
1 people found
this helpful
Our property was only up for sale for 4 days until we got a buyer and the price that we wanted. McDougall McQueen done a great job advertising our property and kept us updated with viewers and the whole process of selling and buying our new ...
read full review
Comment on agent fees
Agent's fees were reasonable - good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Highly recommend...”

Share on :
May 03,2019
Minithumbup
By: 'Tim'
May 03,2019
0 people found
this helpful
Donald was an excellent solicitor and would highly recommend. Quick to reply to all queries and very 'on the ball'....
read full review
Comment on agent fees
Fair
Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional Service...”

Share on :
May 01,2019
Minithumbup
Staff profile picture
Andrea
By: 'Nikki'
May 01,2019
0 people found
this helpful
Andrea was superb to deal with over the sale of my late parents house. She advised me with her expertise all the way throughout the sale. Very professional and also with warmth in her manner....
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent Agency...”

Share on :
Apr 30,2019
Minithumbup
By: 'Stefanie'
Apr 30,2019
0 people found
this helpful
Highly recommend. Excellent communication throughout the sale of my home from initial meeting to put my home on the market, with viewings + feedback, advice + guidance given. Carol + colleagues professional + friendly. My queries have been responded to immediately + knowledgeably. Carol + colleagues have made the sale of ...
read full review
Comment on agent fees
Reasonable for excellent service received.
Comments (0) Report abuse Print review
Was this helpful? Yes

“House purchase...”

Share on :
Apr 27,2019
Minithumbup
By: 'Deniss'
Apr 27,2019
0 people found
this helpful
As all the employees in McDougall McQueen, Donald was very friendly and helpful when I was dealing with him when purchasing of the flat He was quick to respond to all of my queries, and was very professional at completing the purchase and following up ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“McDougall McQueen House Purchase...”

Share on :
Apr 15,2019
Minithumbup
By: 'DH'
Apr 15,2019
0 people found
this helpful
I used McDougall McQueen for my house sale and associated conveyancing after being recommended Robyn. The transaction was for a new build property and I am pleased to report that the purchase went through smoothly and was settled before 9AM on the date of purchase. ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Star Performance...”

Share on :
Apr 15,2019
Minithumbup
claim your profile
Kim
By: 'Three'
Apr 15,2019
0 people found
this helpful
A professional, friendly and highly efficient performance from the Penicuik Team from start to finish. As sellers, we were kept fully informed and involved at every stage of the selling process and had confidence in the McDougall McQueen staff throughout....
read full review
Comment on agent fees
The fixed fee and advanced notice of all selling costs were seen as very fair and well worth the support attention given by the staff to the sale of the property.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Very polite and efficient in all departments!...”

Share on :
Apr 09,2019
Minithumbup
claim your profile
Kim
By: 'Mr'
Apr 09,2019
0 people found
this helpful
I didn't have e mail facility which was easily managed by Kim as she kept me informed every step of the way. Sold my house very quickly. Very informative about the process of selling the property and would definitely recommend to others....
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“house purchase...”

Share on :
Apr 03,2019
Minithumbup
By: 'Bill'
Apr 03,2019
0 people found
this helpful
We found Robyn very helpful in selling our house and purchasing our new home, explained everything in detail that we could understand,...
read full review
Comment on agent fees
reasonable
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent & Friendly Service...”

Share on :
Apr 02,2019
Minithumbup
Staff profile picture
Rhona
By: 'Paul'
Apr 02,2019
0 people found
this helpful
We were dealing with Rhona from start to finish in the purchase of a flat. Rhona could not have been more helpful and friendly. She put us at ease about the whole process and our documents were made clear and produced in good time. Well ...
read full review
Comment on agent fees
I would say that the fees were average for the work done.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Outstanding service...”

Share on :
Apr 01,2019
Minithumbup
By: 'Phil'
Apr 01,2019
0 people found
this helpful
I received an outstanding conveyancing service from McDougall McQueen. I part exchanged so my time scales were very tight. This was not a problem. Throughout the process information was clear, I received quick responses to my many questions by email and reassurance by phone when ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service, kept informed at every stage. Definitely use again...”

Share on :
Apr 01,2019
Minithumbup
By: 'Andrew'
Apr 01,2019
0 people found
this helpful
Very, very satisfied I was very impressed with the knowledge and the help they gave us during our first transaction In Scotland...
read full review
Comment on agent fees
Very fair
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent...”

Share on :
Mar 29,2019
Minithumbup
By: 'H'
Mar 29,2019
0 people found
this helpful
We have been very impressed with the service from McDougall McQueen. From our initial consultation with Angela Laird to the marketing and selling with Wendy Rowat. We were kept well informed at each stage and from going on the market to closing date 2 weeks later, ...
read full review
Comment on agent fees
They seem to be equivalent to other agents.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Review...”

Share on :
Mar 28,2019
Minithumbup
By: 'Rod'
Mar 28,2019
0 people found
this helpful
I would recommend Robyn Lowe at McDougall McQueen. She has vast experience of the Edinburgh market and solves problems quickly without fuss. She is expert in residential conveyancing and all related financial aspects....
read full review
Comment on agent fees
Just as she outlined at the outset.
Comments (0) Report abuse Print review
Was this helpful? Yes

“amassing experience...”

Share on :
Mar 27,2019
Minithumbup
By: 'Frank'
Mar 27,2019
0 people found
this helpful
Eh217hl frank Julie was a great help throughout my very first purchase - she has fantastic attention to detail, is really quick to respond and kept me regularly updated. As a first time buyer I was and unsure of the process and she patiently ...
read full review
Comment on agent fees
Frank eh217hl Julie was fantastic and you can't get enny better you went above and beyond thanks
Comments (0) Report abuse Print review
Was this helpful? Yes

“Evacuation of survivorship destinations...”

Share on :
Mar 27,2019
Minithumbup
Staff profile picture
Lauren
By: 'JC'
Mar 27,2019
0 people found
this helpful
Lauren was quick to deal with our request kept us informed on the process and was welcoming when we called into the Office in Penicuik....
read full review
Comment on agent fees
The fees were as expected.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Dalgety Bay House Sale...”

Share on :
Mar 27,2019
Minithumbup
Staff profile picture
Caroline
Staff profile picture
Andrea
By: 'Sneddon'
Mar 27,2019
0 people found
this helpful
Both the staff members that I have dealt with in this Sale have been extremely helpful and very friendly. Every aspect has been dealt with flaulessly and in a professional way as I would expect from an award winning firm. Thanks for all your help ...
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“McDougall McQueen...”

Share on :
Mar 27,2019
Minithumbup
Staff profile picture
Rhona
By: 'Matt'
Mar 27,2019
0 people found
this helpful
This was my first property purchase and McDougall McQueen made the process as smooth and stress free as possible. The staff were professional and knowledgeable, and I always felt that any issues were well under control. I especially liked that queries and emails were responded ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“EXCEIIENT...”

Share on :
Mar 26,2019
Minithumbup
Staff profile picture
Rhona
By: 'JOHN'
Mar 26,2019
0 people found
this helpful
What a great service , have used Mcdougall McQueen for the last four house purchase..Cant fault them. Rhona Brown was very prompt , returning my calls and sorted all my issue. shall definitely be using them again....
read full review
Comment on agent fees
very reasonable.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Extremely professional, thoughtful and kept me updated throughout...”

Share on :
Mar 22,2019
Minithumbup
By: 'Beth'
Mar 22,2019
0 people found
this helpful
I would like to thank Julie for her professionalism and thoughtfulness throughout the selling of my property. Julie kept me updated of all processes throughout and made everything flow simply. Nothing was too much trouble, I had a tight deadline and Julie made this happen. ...
read full review
Comment on agent fees
Very good, especially fees on completion.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Julie Aberdin is exceptional...”

Share on :
Mar 21,2019
Minithumbup
By: 'Mohammad'
Mar 21,2019
0 people found
this helpful
My experience with Julie has been very pleasant. She was helpful at all times and when I needed answers Julie was always there. I would definitely recommend Julie to friends and family. Thanks again Julie...
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“An excellent experience thanks to Robyn's professionalism...”

Share on :
Mar 21,2019
Minithumbup
By: 'Gordon'
Mar 21,2019
0 people found
this helpful
The sale of our house went through very smoothly, quickly and the asking price was achieved thanks to Robyn's professionalism....
read full review
Comment on agent fees
Very reasonable
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent...”

Share on :
Mar 21,2019
Minithumbup
Staff profile picture
Rhona
By: 'Norma'
Mar 21,2019
0 people found
this helpful
Rhona Brown has now completed 2 sales for me and a purchase and I have found her to be professional, efficient, conscientious and helpful. I would certainly recommend her to friends and family....
read full review
Comment on agent fees
I believe the fees are within the normal expectation.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Robyn sold two rural properties for us. Everything was done ......”

Share on :
Mar 21,2019
Minithumbup
By: 'Genuine'
Mar 21,2019
0 people found
this helpful
Robyn sold two rural properties for us. Everything was done on time and all the complications were sorted without fuss, drama or additional fees. I would highly recommend Robyn Lowe. If only our government could get things done like Robyn....
read full review
Comment on agent fees
Good and Fair
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent...”

Share on :
Mar 21,2019
Minithumbup
Staff profile picture
Caroline
By: 'Norma'
Mar 21,2019
0 people found
this helpful
Caroline Scott and her colleagues were very efficient in dealing with the sale of my property. I was kept up to date at all times and given good advice. I was very pleased with the outcome of my sale....
read full review
Comment on agent fees
I believe the fees were reasonable.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Efficient and Timely...”

Share on :
Mar 21,2019
Minithumbup
Staff profile picture
Rhona
By: 'Laura'
Mar 21,2019
0 people found
this helpful
Rhona dealt with the sale of my house and from start to finish she kept me informed of what I needed to know. All documentation was shared via email promptly and any questions were dealt with immediately. Rhona was very efficient in how she handled ...
read full review
Comment on agent fees
Reasonable fee
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent...”

Share on :
Mar 20,2019
Minithumbup
Staff profile picture
Rhona
By: 'Chris'
Mar 20,2019
0 people found
this helpful
Rhona has been nothing short of excellent in both personal and business matters and there is no one I would recommend more due to the professionalism, and excellence in customer service provided. The fact that this has been the common feedback from a multitude of ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Friendly, Approachable, & Helpful ++...”

Share on :
Mar 19,2019
Minithumbup
By: 'Helen'
Mar 19,2019
0 people found
this helpful
This is my first time buying property and Devon has explained everything to me thoroughly and promptly. She has been very patient with me. Devon's manner is cheerful and reassuring. I am very grateful to have/ have had her assistance....
read full review
Comment on agent fees
McDougall McQueen were one of three solicitor recommendations given to me by a friend who is a lawyer. McDougall McQueen were cheaper, and also friendlier in manner.
Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Our Senior Partner is the Complaints Partner. Clients will be advised in our letter of engagement what steps are required to be taken if they have an issue they wish to either improve upon or to complain about.
Last updated at 2:18 PM 31/10/2023 by allAgents

Awards won by McDougall McQueen

Regional Awards won by McDougall McQueen

Individual Branch Awards

Penicuik, EH26

Dalkeith, EH22

Edinburgh, EH10

Edinburgh, EH14



Get in touch with

McDougall McQueen

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn