96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Selling properties across Edinburgh and the Lothians
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Selling properties across Edinburgh and the Lothians
Latest Reviews
View all Reviews 563
5th Nov 2024
reviewed by 'Karen'
7th Oct 2024
reviewed by 'Grant'
30th Aug 2024
reviewed by 'kris'
12th Aug 2024
reviewed by 'Louise'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £27,600 | £5,560,000 |
| Lettings | 100% | 99% | £800 | £800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 0 | 0 | 0 | 306 | 4 | 159 | 3 | 82 | 0 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Oct 01,2019
Oct 01,2019
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I engaged McDougall Mcqueen for both selling and buying a property. The marketing process of my property was very efficient. Most of my contact has been with Lauren. She has always been professional, approachable, helpful and informative. Kept me up to date throughout both processes ...
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Sep 27,2019
Sep 27,2019
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I received a lot of help with both buying a new flat and selling the old one. Plus making a will. Really pleasant staff....
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Sep 17,2019
Sep 17,2019
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This is the third time I have used McDougall McQueen to sell a property for me and once again I have found the service to be first class. I was given great advice and updates by all the staff I spoke to who kept me ...
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Sep 13,2019
Sep 13,2019
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I was delighted from the start at choosing McDougall McQueen .Angela Laird valuator put me so at ease and made the job of selling my house seem so straightforward . The staff who followed including Leigh Brown have been all so straightforward and helpful...
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Sep 13,2019
Sep 13,2019
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I was delighted from the start at choosing McDougall McQueen .Angela Laird valuator put me so at ease and made the job of selling my house seem so straightforward . The staff who followed including Leigh Brown have been all so straightforward and helpful...
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Sep 13,2019
Sep 13,2019
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Let's keep this simple. .it's said that buying or selling property is one of the most stressful times in life. .this is NOT the case with Mcdougall-mcqueen.
From beginning to end, simply leave it all in their hands with total confidence and trust....
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Sep 13,2019
Sep 13,2019
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Lauren has been fantastic from start to finish..very open, friendly and professional. I was kept up-to-date and am very satisfied with the service provided by herself and her team....
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Sep 10,2019
Sep 10,2019
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I have never used M&M before but have done around 100 buy and sell transactions, Rhona Brown was fantastic. Very quick with my case, probably the quickest I’ve seen....
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Sep 04,2019
Sep 04,2019
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We could not have asked for better service! Devon was friendly, efficient and thorough from the beginning. Nothing was too much trouble and she explained everything as we went along. Excellent communication which made a stressful process much easier. I will definitely recommend her!...
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Aug 30,2019
Aug 30,2019
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Lauren has been very efficient and responsive and completed our transaction swiftly and smoothly. Great to deal with a real professional; a positive experience from start to finish....
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Aug 19,2019
Aug 19,2019
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We had fantastic service from the McDougall McQueen team. They definitely want the extra mile for customer service. Even when one of the team was on holiday the hand over to other members of the team was faultless. Special mention and thanks to Susan Oates ...
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Aug 12,2019
Aug 12,2019
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I was very impressed with Donald Towsey. My original buyers did not sign the missives by the agreed date and Donald was very helpful and helped me through the process. I liked his honest and helpful assessment and where others might have been reluctant to ...
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Aug 07,2019
Aug 07,2019
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All correspondence was quick and efficient. I have spoken to Devon on the phone, as well as through emails, and she was always friendly and helpful....
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Jul 08,2019
Jul 08,2019
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Great service from all at McDougall McQueen, Bruntsfield. Efficient, friendly empathic staff. I couldn’t have asked for more. Special mention to Caroline Scott - you’re a star. Thank you so much for all of your help and understanding at a particularly difficult time. ...
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Jul 05,2019
Jul 05,2019
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Fantastic speed and efficiency achieved by the McDougall Mcqueen team. Property marketed within the week after a initial visit by Angela. Andrea and the team then had viewers seamlessly arranged within days then kept us constantly informed on progress. Sale achieved within 3weeks with an ...
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Jul 03,2019
Jul 03,2019
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We were keen to get our house on the market quickly and that is exactly what happened. Our house was sold in under 3 weeks of our initial valuation visit which allowed us to be in a great position to buy our next house. Everyone was ...
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Jun 24,2019
Jun 24,2019
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when phoning office, prompt replies with no options press button options!! Pretty slick is the simplest way to describe our dealings with McM...
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Jun 24,2019
Jun 24,2019
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We used McDougall McQueen for our sale and purchase in June 2019 in Edinburgh. First class experience from the start.
Most of our transaction was straightforward, but we did need a very quick turnaround to get on the market, which the team at McDougall McQueen delivered ...
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Jun 12,2019
Jun 12,2019
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Devon very ably assisted with our purchase negotiations. She was quick to respond to our questions, and provided clear and helpful advice. We would happily recommend to others....
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Jun 07,2019
Jun 07,2019
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Can't fault them in any way. Excellent service provided throughout both the selling of our own property and the purchase of our new home. Very friendly staff and excellent at what they do. Highly recommend them.
Gav...
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Comment on agent fees
Competitive. Happy with the fees given the service provided.
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Jun 01,2019
Jun 01,2019
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I dealt with various members of the property team at different stages and found them all to be highly efficient and professional. Advice was available when required and I found it to be sound. The whole transaction was conducted in a friendly manner and I ...
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Comment on agent fees
Fees were completely acceptable for the work done for me.
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May 30,2019
May 30,2019
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Fantastic faultless service with great communication. Made what could be a stressful experience anything but. Efficient advertising using pleasant professionals. Highly recommend using McDougall McQueen....
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Comment on agent fees
Competitive fees
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May 26,2019
May 26,2019
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From start to finish I was impressed by the friendly and professional approach demonstrated by Angela L who came to value our property and by Wendy R who took care of all negotiations. Between them they achieved a swift sale at an encouraging selling price....
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Comment on agent fees
We found the fee structure advertised in advance to be very clear and reasonably priced.
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May 26,2019
May 26,2019
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Mary helped with the sale of our property which she dealt with most efficiently. There was a delay to the sale on the buyers side, we were kept informed all the way through of the total process and was very impressed with the efficiency and ...
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Comment on agent fees
Good, no hidden extras.
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May 22,2019
May 22,2019
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Having dealings mainly with Angela, Caroline and Andrea regarding our sale, all went the extra mile in providing us with a very professional and caring service for which we are very grateful....
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Comment on agent fees
Fair
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May 20,2019
May 20,2019
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We found Rhona very helpful and very friendly, always double-checking that we had received the correct information and always followed up on our questions. She goes beyond the call of duty. Delighted she was our solicitor!...
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Comment on agent fees
Good
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May 15,2019
May 15,2019
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We had a tight deadline to meet, and Lauren was superb in terms of liaising (and chasing) the various counterparties. Throughout, I felt very well advised and looked after. Any time again....
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Comment on agent fees
transparent and as expected.
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May 14,2019
May 14,2019
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From the word Go, I have been highly impressed with the way Andrea and the team have worked ever so hard and kept me up to date with all the enquiries, via email or phone call. I would most definitely would recommend and use this ...
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May 13,2019
May 13,2019
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Very happy with the service provided by Rhona and the rest of the team at MM.
Throughout every stage of purchasing my first home, Rhona was always on hand to address any questions and talked my through all legal jargon very effectively.
Quick turnaround and ...
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Comment on agent fees
Agent's fees were reasonable giving the high level of customer service provided.
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May 12,2019
May 12,2019
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We used McDougall McQueen to buy a property in Edinburgh. We were coming from down south and hence unfamiliar with the Scottish system. Mary, Lauren, Julia and the team were extremely helpful in guiding us through the process and were patient and pragmatic in dealing ...
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Comment on agent fees
Fees were reasonable.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Our Senior Partner is the Complaints Partner. Clients will be advised in our letter of engagement what steps are required to be taken if they have an issue they wish to either improve upon or to complain about.
Last updated at 2:18 PM 31/10/2023 by allAgents
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