96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Selling properties across Edinburgh and the Lothians
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Selling properties across Edinburgh and the Lothians
Latest Reviews
View all Reviews 563
5th Nov 2024
reviewed by 'Karen'
7th Oct 2024
reviewed by 'Grant'
30th Aug 2024
reviewed by 'kris'
12th Aug 2024
reviewed by 'Louise'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £27,600 | £5,560,000 |
| Lettings | 100% | 99% | £800 | £800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 0 | 0 | 0 | 306 | 4 | 159 | 3 | 82 | 0 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Jan 22,2021
Jan 22,2021
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I am a first time buyer and have just bought my first flat. I thought the service Donald provided was first class - great and quick communication and made what is a stressful process much less anxious. Particularly impressive during a pandemic. Would not hesitate ...
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Jan 15,2021
Jan 15,2021
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So far excellent service. Worked promptly and enabled me to secure an offer on a property within hours of me getting in contact. Thank you!...
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Jan 15,2021
Jan 15,2021
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Fantastic, smooth and great communication from the start, in fact, these have been the best Estate Agents I've ever had such a great experience with, I would highly recommend....
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Jan 15,2021
Jan 15,2021
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Jane Yarrington and Susan Oates made the process of buying our first home incredibly easy and stress free. Communication was always clear and prompt, and both Jane and Susan were happy to answer all our questions and queries along the way. Would highly recommend....
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Jan 14,2021
Jan 14,2021
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McDougall McQueen handled the sale of our Edinburgh Tenement Flat. They handled the marketing, all viewings and conveyancing quickly, efficiently and promptly, even during a pandemic! I would recommend them to anybody in the Edinburgh and Lothians area looking to sell their property!...
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Dec 23,2020
Dec 23,2020
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We have been delighted with the service provided by Mary and her team. We were kept fully informed throughout, with prompt responses to all our questions. Mary had to chase down some last-minute questions from our buyer and the extra effort she went to to ...
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Dec 23,2020
Dec 23,2020
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Mary acted for me in both my sale and purchase transactions when I moved house. The purchase was a particularly lengthy process due to construction delays and Mary was helpful throughout, maintained her positive outlook and was very responsive when we were under time pressure ...
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Dec 22,2020
Dec 22,2020
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All very straight forward, service made very steamlined and understandable. Devon was very friendly and kept me informed throughout the whole process....
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Dec 22,2020
Dec 22,2020
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5* service from start to finish
I cannot recommend them enough and will definitely be using again for any future purchases
Thank you...
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Dec 21,2020
Dec 21,2020
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We've had the pleasure of being looked after by Kim McIntosh. I could not fault the service from Kim in the slightest. From the outset Kim has been on it! There has been no point I have ever felt I have had to chase for ...
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Dec 04,2020
Dec 04,2020
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Donald at McDougall McQueen Penicuik was extremely helpful and thorough. When we came across a knotty problem with some documents he was very resourceful at coming up with a solution that got the process going again without taking any undue risks. A pleasure to deal ...
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Dec 01,2020
Dec 01,2020
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Absolutely top class service from initial contact through to purchasing process and completion. Jane and Susan were wonderful to deal with, being ever-present on the end of the phone or email when required, and making the process friendly and stress-free. We can't thank them enough ...
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Nov 29,2020
Nov 29,2020
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We just bought our first home with Mcdougal McQueen. The service we revived was great from start to finish and we would definitely use them again in the future....
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Nov 26,2020
Nov 26,2020
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Caroline was absolutely exceptional all the way through the process and really helped sell our house. She was always very efficient and I am delighted with the service....
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Nov 18,2020
Nov 18,2020
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Pleasant, helpful and efficient staff. I have used this company 3 times now and they provide an excellent service and would definitely recommend....
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Nov 17,2020
Nov 17,2020
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Andrea was great from start to finish couldn’t ask for anymore. So helpful through it all and got things done quickly and efficiently. Thank you!...
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Nov 08,2020
Nov 08,2020
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Very friendly helpful professional staff who's advice was very much appreciated & we were kept updated at all times regarding all aspects relating to the sale of our property...
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Oct 13,2020
Oct 13,2020
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Excellently handled and sorted with minimum fuss. Flexible when I needed a change in the date for moving in, and everything was very easy....
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Oct 06,2020
Oct 06,2020
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I thought it only right that in additional to thanking Jane via email that I have to leave this review so that everyone else can see . This was probably one of the most anxious times I had until Jane put me at ease and showed ...
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Sep 30,2020
Sep 30,2020
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Having just completed a purchase/sale transaction we appreciated the guidance through both elements and were impressed by how each element of the process was professionally handled by a member of the team. Thank you....
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Sep 15,2020
Sep 15,2020
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Very professional client service, from initial meeting with the Property ValuationManager to the Sales Negotiating team responsible for coordinating the sale of our house....
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Sep 11,2020
Sep 11,2020
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Great service from you all and always kept us up to date with viewings and the sale process. We got a great price for our property...
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Aug 28,2020
Aug 28,2020
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We were helped by Devon and Susan for the purchase of our first home. Everything went very smoothly despite the difficulties of the Coronavirus pandemic. Both Devon and Susan were very prompt and helpful in responding to all of our queries and gave good advice ...
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Aug 26,2020
Aug 26,2020
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I previously used McDougall McQueen when I initially purchased my property and received excellent service, hence why I just used them again for the sale of my property. Everyone I dealt with was incredibly helpful, supportive and kind all throughout my process - Andrea and ...
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Aug 18,2020
Aug 18,2020
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Both Leigh Brown and Caroline Scott managed the sale of my property. Both were reactive, efficient in contacting me with any updates to viewings, notes of interest or enquiries I had and conducted the sale in a very professional yet personable manner....
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Aug 11,2020
Aug 11,2020
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I am completely satisfied with my experience with McDougal McQueen's property team. Their performance throughout has been faultless. They have been unfailingly friendly and helpful, despite the difficulties of lockdown....
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Jul 29,2020
Jul 29,2020
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Helpful, responsive and personable. Keep me well informed every stage of the process. Felt completely confident that everything was in safe hands....
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Jul 29,2020
Jul 29,2020
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I've used a few solicitors and estate agents and I have to say that McDougall McQueen are the best. The team are friendly, caring and willing to talk things over with you anytime. Natalie kept us in the loop throughout the whole process, our prospectus ...
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Jul 27,2020
Jul 27,2020
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Hassle free from start to finish. Took extra care due to COVID restrictions. Always been there to answer all queries and questions....
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Jul 17,2020
Jul 17,2020
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I've been a customer now for 3 sales and purchases. Simply I will not use anyone else for my personal sales, the relationship is beyond customer services it's customer delight. MM pays for itself, the higher sales price consistently achieved through great advice and negotiation can't ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Our Senior Partner is the Complaints Partner. Clients will be advised in our letter of engagement what steps are required to be taken if they have an issue they wish to either improve upon or to complain about.
Last updated at 2:18 PM 31/10/2023 by allAgents
Best SalesAgent Regional in the Scotland 
Best Estate Agent in Penicuik 
