McDougall McQueen
5/5, 565 reviews
99% recommended
96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Selling properties across Edinburgh and the Lothians show more Selling properties across Edinburgh and the Lothians
McDougall McQueen | Property for sale across the Midlothian area

Latest Reviews

 View all Reviews 565
2nd Dec 2024
reviewed by 'Lucia'
“I am blown away by the outstanding service from both Sylvia and Susan . They are an asset to your company ......”
28th Nov 2024
reviewed by 'Ollie'
“Mary and her team made the process of bidding and buying the flat really easy and as hassle-free as possible. ......”
20th Nov 2024
reviewed by 'MG'
“We had an excellent overall experience selling our house through McDougall McQueen. Our main point of contact was Caroline, who ......”
5th Nov 2024
reviewed by 'Karen'
“It has been really easy and stress free working with McDougall McQueen. From the first appointment everything has been well ......”
7th Oct 2024
reviewed by 'Grant'
“Absolutely fantastic service from start to finish. Always at the end of the phone or email to help with all ......”
8th Sep 2024
reviewed by 'KPG'
“Mary has been wonderful from the beginning and she always replies to messages really quickly and she is really great ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £27,600 £5,560,000
Lettings 100% 99% £800 £800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 0 0 0 307 4 160 3 82 0
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

McDougall McQueen Branches (view all 8)
Dalkeith, EH22
East Lothian, EH33
Edinburgh Central, EH3
Edinburgh East, EH8
Edinburgh South, EH10
Edinburgh West, EH14
Gorebridge, EH23
Penicuik, EH26

“My flat sale was concluded in an efficient manner.Staff ......”

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Apr 28,2015
Minithumbup
Staff profile picture
Jane
By: 'frances'
Apr 28,2015
0 people found
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My flat sale was concluded in an efficient manner.Staff were very helpful and easy to contact. l initially had reservations about the overs over price, but listened to their advice. It did attract eleven viewers and sold in a fortnight over the Home report ...
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“As I was the executor for my late fathers estate ......”

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Apr 17,2015
Minithumbup
By: 'Derek'
Apr 17,2015
0 people found
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As I was the executor for my late fathers estate I had four estate agents quotes in total and settled on McQueens after our meeting with Kerry. Not because McQueens were the cheapest, because they weren't but because of the following. From the outset we ...
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Comment on agent fees
The fees were explained up front and the final bill reflected these. An unnamed competitor quoted us at over ‚£5000 and failed to include VAT, when i did the calculations on their prices the final bill would have been in excess of ‚£7k based on the sale price. I put all his figures intom a spreadsheet and emailed my findings back to him and asked for clarification.....i'm still waiting on a reply
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“Just the best experience we have ever had in selling ......”

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Apr 09,2015
Minithumbup
By: 'GSamson'
Apr 09,2015
0 people found
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Just the best experience we have ever had in selling a property. The McQueen Team has attention to detail down to a fine art. The whole process took just 6 weeks! Very Impressed with their professionalism. From the first meeting when we got such great advice ...
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“Kerry was great at McQueen Property - our first offer ......”

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Apr 02,2015
Minithumbup
By: 'Melanie'
Apr 02,2015
0 people found
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Kerry was great at McQueen Property - our first offer on our house sale fell through unfortunately but Kerry really helped to keep us positive. Only a few months later we received another offer and this time everything went through fine. I would recommend this ...
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“When we decided to sell our home this past year, ......”

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Mar 27,2015
Minithumbup
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Mary
By: 'Timothy'
Mar 27,2015
0 people found
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When we decided to sell our home this past year, we spoke to a number of estate agents and solicitors who came and valued the property. Mary McQueen impressed us with the ethos of the firm, its sole focus on the property market, and the ...
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“From the initial review with Samantha through marketing and sale ......”

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Mar 20,2015
Minithumbup
By: 'Mr'
Mar 20,2015
0 people found
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From the initial review with Samantha through marketing and sale with Kerry, and conveyancing with Dorothy the service we received from McQueen Legal was excellent. Kerry kept us informed at every step, always followed up telephone conversations with an email so we had the details ...
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“This was the first time I had to use solicitors ......”

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Mar 17,2015
Minithumbup
By: 'Sadia'
Mar 17,2015
0 people found
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This was the first time I had to use solicitors for anything and I found that the advice and help from Nadia was fantastic. She was easy to contact and prompt in replying to enquiries and also helped to decipher jargon. If I had to ...
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“Very prompt and efficient from arranging initial appointment to putting ......”

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Mar 03,2015
Minithumbup
By: 'scott'
Mar 03,2015
1 people found
this helpful
Very prompt and efficient from arranging initial appointment to putting the property on the market. All the staff were very professional, friendly, open and honest and easy to deal with. Would have preferred more communication after fee had been agreed and missives were in the ...
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Comment on agent fees
Wish we had been made aware of all the additional chaps charges that were involved. We did receive a 10% discount on conveyancing fees as we are bank staff and a refunded chaps charge in fairness. On review, and from my own experience of working in a bank, I couldn't understand why a chaps charge was ‚£45 per transfer when normal same day chaps is ‚£20. Also, we had to pay for the purchaser to send our money to the bank, then the bank to our solicitor and finally our solicitor to our own bank account, when other solicitors seem to charge the purchaser and not the seller.
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By: Mary McQueen
Mar 27, 2015
View all comments (1)
Thank you for your comments. We take all client feedback very seriously and will review the matter in the future. It has been a pleasure to act for you both. ...

“Very good service from a company which knows exactly what ......”

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Feb 26,2015
Minithumbup
By: 'Lesley'
Feb 26,2015
0 people found
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Very good service from a company which knows exactly what it is doing. All staff very helpful. I recommend highly....
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“The process was efficient. The few issues we had were ......”

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Jan 11,2015
Minithumbup
Staff profile picture
Pamela
By: 'irene'
Jan 11,2015
0 people found
this helpful
The process was efficient. The few issues we had were all dealt with by McQueens, causing us very little nuisance. Staff were friendly and stayed on top of the whole process....
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Comment on agent fees
Very reasonable fees. Good value for money.
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“I am delighted with the service given by McQueen Legal ......”

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Dec 05,2014
Minithumbup
By: 'Richard'
Dec 05,2014
0 people found
this helpful
I am delighted with the service given by McQueen Legal during my recent flat sale. I was nervous selling my flat from abroad, but the team guided me step-be-step through the entire process - and patiently answered all my questions. The whole process was a ...
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Comment on agent fees
The fees seem very competitive.
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By: Mrmlegal
Dec 06, 2014
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Very happy to have been of assistance. ...

“Nadia was exceptional in her dealings with the purchase of ......”

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Sep 04,2014
Minithumbup
By: 'Emma'
Sep 04,2014
0 people found
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Nadia was exceptional in her dealings with the purchase of my first flat. From speaking with friends she was so much more on the ball than other solicitors I have heard of. Her communication was excellent and I could trust her completely to act swiftly ...
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“From the outset Nadia has provided guidance, advice and support ......”

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Aug 20,2014
Minithumbup
By: 'Laura-Ann'
Aug 20,2014
0 people found
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From the outset Nadia has provided guidance, advice and support in an area completely unfamiliar to me. All methods of communication were clear and succint and I had absolute clarity during the full process. I felt completely assured that Nadia was acting on both our ...
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Comment on agent fees
Purchase was unfortunatley not successful in this instance. However I would say that the fees quoted were reasonable.
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“I sold my property through this firm as a result ......”

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Aug 19,2014
Minithumbup
By: 'J'
Aug 19,2014
0 people found
this helpful
I sold my property through this firm as a result of a testimonial from a friend. What a good decision that was! The firm were so efficient and the staff so very pleasant to deal with that I am very happy with my decision. I ...
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“I use McQueen Legal, Bruntsfield Branch, to sell my Edinburgh ......”

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Aug 18,2014
Minithumbup
By: 'jrichar'
Aug 18,2014
0 people found
this helpful
I use McQueen Legal, Bruntsfield Branch, to sell my Edinburgh flat. Firstly they were always professional, helpful and timely. The staff members were enthusiastic and positive. The most important thing though was that they genuinely wanted to sell my flat for me. The particulars created ...
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“I sold my flat and bought my new property through ......”

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Aug 04,2014
Minithumbup
By: 'Irene'
Aug 04,2014
0 people found
this helpful
I sold my flat and bought my new property through McQueen Legal. I was pleasantly surprised at the conveyancing costs for both selling and buying compared with other agents. I was impressed with the professionalism of Samantha Webb, Kerry Wells, Jane Yarrington and Dot Mullally. ...
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“Mary went out of her way to facilitate getting our ......”

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Aug 03,2014
Minithumbup
Staff profile picture
Pamela
Staff profile picture
Mary
By: 'FJP'
Aug 03,2014
0 people found
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Mary went out of her way to facilitate getting our offer in on the day before the Christmas holiday period. This process included several emails answered out of hours and further communications during the subsequent holiday period. The purchase was fairly complicated in the early ...
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“Mary went out of her way to facilitate getting our ......”

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Aug 03,2014
Minithumbup
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Pamela
Staff profile picture
Mary
By: 'FJP'
Aug 03,2014
0 people found
this helpful
Mary went out of her way to facilitate getting our offer in on the day before the Christmas holiday period. This process included several emails answered out of hours and further communications during the subsequent holiday period. The purchase was fairly complicated in the early ...
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“The sevice i received from Mcqueen Legal was excellent. Dot ......”

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Aug 01,2014
Minithumbup
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Dot
By: 'STEVE'
Aug 01,2014
0 people found
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The sevice i received from Mcqueen Legal was excellent. Dot Mullaly explained clearly and precisely my options. The service given was prompt and very reasonably priced....
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“The agent quickly arranged for the survey and photos to ......”

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Aug 01,2014
Minithumbup
By: 'Anne'
Aug 01,2014
0 people found
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The agent quickly arranged for the survey and photos to be carried out and had the property details on the various appropriate websites. She ensured I had plenty of property details for viewers over a long holiday weekend. She provided sound advice when a viewer ...
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“Overall a very good service. My apartment was presented very ......”

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Aug 01,2014
Minithumbup
By: 'Vanessa'
Aug 01,2014
0 people found
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Overall a very good service. My apartment was presented very well in publicity. It did not take long for it to go on the market once I decided to use the firm. I was pleasantly surprised at the conveyancing costs for both selling and buying ...
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Comment on agent fees
As above, very reasonable
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“I was very impressed with the efficient manner in which ......”

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Aug 01,2014
Minithumbup
By: 'Frances'
Aug 01,2014
0 people found
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I was very impressed with the efficient manner in which everything was dealt with. I was particularly impressed with Kerry Wells in dealing with the actual sale of the property and her advice to me during these few days. The property was sold in under ...
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“After deciding to put our property on the market we ......”

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Jul 31,2014
Minithumbup
By: 'Sarah'
Jul 31,2014
0 people found
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After deciding to put our property on the market we were highly impressed with Sam when she came round to look at the property. The whole process was painless and very professional, the schedule and video were amazing and as a result we managed to ...
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“I was really impressed by the whole team at McQueen ......”

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Jul 31,2014
Minithumbup
By: 'Yvonne'
Jul 31,2014
0 people found
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I was really impressed by the whole team at McQueen Legal. I am probably quite a demanding client as a former solicitor, with a good knowledge of the legal market and their competitors. I wouldn't hesitate to recommend McQueen Legal if you are buying or ...
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“We noticed a property advertised for sale in McQueen Legal's ......”

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Jul 31,2014
Minithumbup
Staff profile picture
Mary
By: 'Peter'
Jul 31,2014
0 people found
this helpful
We noticed a property advertised for sale in McQueen Legal's window. As we had not sold our own, nor was it even on the market, we did not think we had much of an opportunity to progress with it but made a general enquiry. This ...
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Comment on agent fees
Not received yet but assuming as per budget
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“The team were excellent, all processes were clearly explained, they ......”

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Jul 07,2014
Minithumbup
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Dorothy
By: 'Charlotte'
Jul 07,2014
0 people found
this helpful
The team were excellent, all processes were clearly explained, they were patient and extremely helpful throughout. I hugely appreciated all the time they took to listen to my questions and all calls and emails were responded to very quickly. My transaction fell over the festive ...
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“McQueen Legal provided me with an exemplary service from my ......”

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Jun 26,2014
Minithumbup
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Dorothy
Staff profile picture
Jane
By: 'Christopher'
Jun 26,2014
0 people found
this helpful
McQueen Legal provided me with an exemplary service from my first enquiry through to final completion. They are very personable and customer focused. Both Jane Yarrington and Dorothy Woodward were both very professional and quickly gained my trust. I would highly recommend McQueen Legal to ...
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“The service that we have had from the team at ......”

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Jun 25,2014
Minithumbup
By: 'Allyson'
Jun 25,2014
0 people found
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The service that we have had from the team at McQueen Legal in Bruntsfield has been second to none with the sale of our property. From the start of the selling process we have been very impressed with the response received from all members of ...
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“I was extremely impressed with the service of all staff ......”

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Jun 24,2014
Minithumbup
By: 'Cerin'
Jun 24,2014
0 people found
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I was extremely impressed with the service of all staff at Mcqueen legal. They sold my flat within a week and were incredibly efficient and helpful. i was kept informed all throughout the process and their level of customer care and communication was outstanding. I ...
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“McQueen Legal has a fantastic service and very care about ......”

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Jun 24,2014
Minithumbup
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Jane
Staff profile picture
Mary
By: 'Jean'
Jun 24,2014
0 people found
this helpful
McQueen Legal has a fantastic service and very care about their customers. Both Jane Yarrington and Mary McQueen are very approachable and helpful person. They communicate with me very well. I highly recommend McQueen Legal....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Our Senior Partner is the Complaints Partner. Clients will be advised in our letter of engagement what steps are required to be taken if they have an issue they wish to either improve upon or to complain about.
Last updated at 2:18 PM 31/10/2023 by allAgents

Awards won by McDougall McQueen

Regional Awards won by McDougall McQueen

Individual Branch Awards

Edinburgh, EH10

Penicuik, EH26

Dalkeith, EH22

Edinburgh, EH14



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McDougall McQueen

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