McDougall McQueen
5/5, 565 reviews
99% recommended
96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Selling properties across Edinburgh and the Lothians show more Selling properties across Edinburgh and the Lothians
McDougall McQueen | Property for sale across the Midlothian area

Latest Reviews

 View all Reviews 565
2nd Dec 2024
reviewed by 'Lucia'
“I am blown away by the outstanding service from both Sylvia and Susan . They are an asset to your company ......”
28th Nov 2024
reviewed by 'Ollie'
“Mary and her team made the process of bidding and buying the flat really easy and as hassle-free as possible. ......”
20th Nov 2024
reviewed by 'MG'
“We had an excellent overall experience selling our house through McDougall McQueen. Our main point of contact was Caroline, who ......”
5th Nov 2024
reviewed by 'Karen'
“It has been really easy and stress free working with McDougall McQueen. From the first appointment everything has been well ......”
7th Oct 2024
reviewed by 'Grant'
“Absolutely fantastic service from start to finish. Always at the end of the phone or email to help with all ......”
8th Sep 2024
reviewed by 'KPG'
“Mary has been wonderful from the beginning and she always replies to messages really quickly and she is really great ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £27,600 £5,560,000
Lettings 100% 99% £800 £800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 0 0 0 307 4 160 3 82 0
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

McDougall McQueen Branches (view all 8)
Dalkeith, EH22
East Lothian, EH33
Edinburgh Central, EH3
Edinburgh East, EH8
Edinburgh South, EH10
Edinburgh West, EH14
Gorebridge, EH23
Penicuik, EH26

“I would like to thank Mary McQueen, Pamela McKeand, Angela ......”

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Oct 21,2015
Minithumbup
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Pamela
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Mary
By: 'Sophia'
Oct 21,2015
0 people found
this helpful
I would like to thank Mary McQueen, Pamela McKeand, Angela Laird and Dot Mullally. All of them were involved in the purchase of my flat at different stages, and proved to be highly professional and friendly. They were extremely efficient, and their quote was the ...
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Comment on agent fees
Very reasonable and transparent. No hidden fees.
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“Very pleasantly surprised by the excellent service and expertise which ......”

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Oct 16,2015
Minithumbup
By: 'Lynsey'
Oct 16,2015
0 people found
this helpful
Very pleasantly surprised by the excellent service and expertise which I received from Kerry and Nadia at McQueen Legal during the recent sale of my property in Edinburgh. Living across the water in Northern Ireland I thought the sale would be complicated and time consuming, ...
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“I recently sold my fathers property and have been delighted ......”

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Oct 07,2015
Minithumbup
By: 'Stacey'
Oct 07,2015
0 people found
this helpful
I recently sold my fathers property and have been delighted with all aspects of the service. The property is of non-standard construction and wasn't an easy sell but the staff managed to get a few offers, negotiating the best one and have managed the sale ...
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“Both people who were involved with the sale of property ......”

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Oct 03,2015
Minithumbup
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Pamela
By: 'Margaret'
Oct 03,2015
0 people found
this helpful
Both people who were involved with the sale of property were very helpful from begining to end of selling process. They dealt with everything for me taking all the stress away. They also kept me informed at every stage of the sale....
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“I am very happy with the service i was given ......”

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Oct 01,2015
Minithumbup
By: 'Tom'
Oct 01,2015
0 people found
this helpful
I am very happy with the service i was given from McQueen legal. Throughout the process of marketing and selling my property they were extremely efficient and professional, resulting in a large amount of interest in my property. As such, they were able to attract ...
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“We have greatly appreciated the help and support from Mary ......”

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Sep 28,2015
Minithumbup
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Mary
By: 'Tony'
Sep 28,2015
0 people found
this helpful
We have greatly appreciated the help and support from Mary McQueen with a recent tricky property sale to a sole interested buyer. This included an introduction to a surveyor who was able to steer us through the initial stages involving Edinburgh Council. Mary undertook a ...
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“Kerry Wells was an absolute star in dealing with the ......”

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Sep 27,2015
Minithumbup
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Susan
By: 'Audrey'
Sep 27,2015
0 people found
this helpful
Kerry Wells was an absolute star in dealing with the marketing aspect of the property I was selling. I hadn't moved house in 14 years and she was very patient and highly professional in dealing with a nervous home owner. Susan Oates was dealing with legal ...
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“McQueen Legal sold our flat very quickly and at a ......”

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Sep 21,2015
Minithumbup
By: 'Margaret'
Sep 21,2015
0 people found
this helpful
McQueen Legal sold our flat very quickly and at a fair price. Staff in both the Bruntsfield Place and New Mart Road offices were helpful and professional in their approach. Any questions sent by email were responded to rapidly....
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“First thought of selling my flat while living so far ......”

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Sep 16,2015
Minithumbup
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Mary
By: 'Wanida'
Sep 16,2015
0 people found
this helpful
First thought of selling my flat while living so far from it was very nervous. Never had an experience nor used any estate agents before. Decided to search up on internet and found allagents.co.uk where I searched for agents in Edinburgh. Found McQueen ...
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“Extremely pleased with the service I have received from McQueen ......”

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Sep 09,2015
Minithumbup
By: 'T.Wilson'
Sep 09,2015
0 people found
this helpful
Extremely pleased with the service I have received from McQueen Legal. All members of staff with whom I have come in contact have been pleasant, helpful and efficient and I consider the fees which you have charged to be very reasonable....
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“Highly impressed in the professional and helpful manner in which ......”

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Sep 03,2015
Minithumbup
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Mary
By: 'bill'
Sep 03,2015
0 people found
this helpful
Highly impressed in the professional and helpful manner in which the company , and its employees, handled the sale of our house....
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“We recently purchased a lodge in the Highlands of Scotland ......”

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Aug 26,2015
Minithumbup
By: 'Bunty'
Aug 26,2015
0 people found
this helpful
We recently purchased a lodge in the Highlands of Scotland and used the services of McQueen Legal. Everyone we dealt with in the process was very professional and helpful but we want to make a special reference to Nadia Sharif who went above and beyond ...
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“In all my dealings with McQueen Legal, I have found ......”

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Aug 21,2015
Minithumbup
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Susan
By: 'John'
Aug 21,2015
0 people found
this helpful
In all my dealings with McQueen Legal, I have found all the staff - not just Kerry and Susan - to be both supportive and professional. Any questions or issues that I had were answered speedily and clearly and I would have no hesitation in ...
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“Very good attention to detail in preparation of particulars and ......”

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Aug 21,2015
Minithumbup
By: 'John'
Aug 21,2015
0 people found
this helpful
Very good attention to detail in preparation of particulars and arranging Home Report, ESPC etc. Good flow of viewers generated and I was kept up to date with appointments and most importantly, feedback after viewings. A good offer was generated and concluded professionally. This was ...
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“Kerry, Pamela and the team at McQueen Legal ensured that ......”

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Aug 17,2015
Minithumbup
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Pamela
By: 'M'
Aug 17,2015
0 people found
this helpful
Kerry, Pamela and the team at McQueen Legal ensured that the whole experience of selling my flat was smooth and stress-free. They provided excellent advice, responded quickly to queries or requests, and handled everything with the minimum of fuss. They got a very good price ...
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“Mqueen legal were efficient and friendly. I was kept up ......”

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Aug 10,2015
Minithumbup
By: 'KH'
Aug 10,2015
0 people found
this helpful
Mqueen legal were efficient and friendly. I was kept up to date on the progress of my sale and my calls were answered within an appropriate time frame. Kerry provided good advice on the sales tactic to use and I had an offer within 2 weeks. ...
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Comment on agent fees
Not the cheapest on the market but were upfront about all costs - didn't see the benefit of the video brochure as the property was very small.
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“Initial valuation was £30,000 above the home report valuation, which gave ......”

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Aug 05,2015
Minithumbup
By: 'Christine'
Aug 05,2015
1 people found
this helpful
Initial valuation was £30,000 above the home report valuation, which gave us unrealistic expectations of the sale price. We eventually sold for below the home report valuation. Sales team,particularly Kerry, were very helpful & professional....
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“We used McQueen legal to sell our property and purchase ......”

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Aug 03,2015
Minithumbup
By: 'Jacqueline'
Aug 03,2015
0 people found
this helpful
We used McQueen legal to sell our property and purchase a new property. We were kept very well informed of everything that was happening . It led to a very stress free period I would certainly use their serviced again. Very impressed....
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“Excellent, speedy service. The team were always on hand to ......”

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Jul 28,2015
Minithumbup
By: 'Mairi'
Jul 28,2015
0 people found
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Excellent, speedy service. The team were always on hand to answer my (many) questions very promptly. I had a very tight time frame for getting my property to market and I was amazed that they were able to do everything so quickly. Completely exceeded my ...
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“The team at McQueen Legal are very efficient in what ......”

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Jul 03,2015
Minithumbup
By: 'Sheena'
Jul 03,2015
0 people found
this helpful
The team at McQueen Legal are very efficient in what they do , so I did not have any worries about selling my property. Even when I became a bit anxious they were very calming and reassured me. First class ! I have used them before and ...
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Comment on agent fees
Knowing and trusting your agent is more important, so fees are a secondary consideration .
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“We have bought two properties in Edinburgh through McQueen Legal ......”

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Jun 23,2015
Minithumbup
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Jane
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Dorothy
By: 'Catriona'
Jun 23,2015
0 people found
this helpful
We have bought two properties in Edinburgh through McQueen Legal in the last two years and each time Jane was the negotiator. I found the system of putting in a bid while not knowing what other bids were likely to be made quite stressful. In ...
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“We decided to use McQueen Legal, after they sold a ......”

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Jun 18,2015
Minithumbup
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Mary
By: 'Jackie'
Jun 18,2015
0 people found
this helpful
We decided to use McQueen Legal, after they sold a property in our area quite quickly. From the minute we phoned them the service we had was excellent. Fiona came out to value the place and it was Fiona that made our mind up to ...
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“I had a great experience using McQueen Legal. I was ......”

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Jun 10,2015
Minithumbup
By: 'Lynne'
Jun 10,2015
1 people found
this helpful
I had a great experience using McQueen Legal. I was given their name as a recommendation from my mortgage adviser at the ESPC. From the first email I sent I never had any problems. Nadia whom I spent most of my time dealing with always ...
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“From the moment we transferred responsibility of selling our property ......”

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Jun 04,2015
Minithumbup
By: 'TJC'
Jun 04,2015
0 people found
this helpful
From the moment we transferred responsibility of selling our property from another agent to McQueen Legal we knew we had made the correct choice. Having met Kerry who informed us comprehensively of the process and advised us with regards to valuation the process was incredibly ...
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Comment on agent fees
I have yet to receive an invoice but from information received at our initial meeting I do not envisage them being unreasonable.
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“I have nothing but praise for all the staff at ......”

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Jun 02,2015
Minithumbup
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Dorothy
By: 'E.'
Jun 02,2015
0 people found
this helpful
I have nothing but praise for all the staff at McQueen Legal who dealt with both the purchase and the sale of a house for my elderly father. I was kept informed of progress at all times and they were always very friendly, patient and ...
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Comment on agent fees
Very fair
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“Sound advice while preparing for sale. Support and informed guidance ......”

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May 27,2015
Minithumbup
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Mary
By: 'Marie-Therese'
May 27,2015
0 people found
this helpful
Sound advice while preparing for sale. Support and informed guidance throughout negotiation with purchaser. Both the marketing and legal procedures were explained clearly and I always felt I had control while I was in good hands. There is the option to name only two members ...
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“i really liked Kerry's approach to selling our flat, she ......”

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May 22,2015
Minithumbup
By: 'Colette'
May 22,2015
0 people found
this helpful
i really liked Kerry's approach to selling our flat, she made the whole process less daunting. I also thought Fiona from the chesser branch did a good job retrieving the deeds to the property...
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“Very helpful and kept me in the loop at every ......”

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May 18,2015
Minithumbup
By: 'Mandy'
May 18,2015
0 people found
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Very helpful and kept me in the loop at every turn. They phoned to touch base and if they couldn't reach me they dropped me an email....
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“Kerry from McQueen helped us sell our property recently. We ......”

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May 14,2015
Minithumbup
By: 'P'
May 14,2015
0 people found
this helpful
Kerry from McQueen helped us sell our property recently. We found Kerry very efficient in every dealing we had wth her and nothing seemed to be too much for her to do to help. We were particularly impressed at the way Kerry was always available ...
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Comment on agent fees
Happy with the fees agreed.
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“They were efficient, friendly and professional. Our flat sold quickly ......”

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May 07,2015
Minithumbup
By: 'montpelier'
May 07,2015
0 people found
this helpful
They were efficient, friendly and professional. Our flat sold quickly for a great price and I think their strategy and advice was good. They did seem to know the local market. I don't feel their marketing is particularly great, the photos were fairly average. Only ...
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By: mrmlegal
May 07, 2015
View all comments (1)
We are taking up your comments about the photography with our suppliers. We were delighted with your closing date when you received 4 offers and achieved well in excess of your Home Report value. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Our Senior Partner is the Complaints Partner. Clients will be advised in our letter of engagement what steps are required to be taken if they have an issue they wish to either improve upon or to complain about.
Last updated at 2:18 PM 31/10/2023 by allAgents

Awards won by McDougall McQueen

Regional Awards won by McDougall McQueen

Individual Branch Awards

Penicuik, EH26

Dalkeith, EH22

Edinburgh, EH10

Edinburgh, EH14



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McDougall McQueen

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