McDougall McQueen
5/5, 565 reviews
99% recommended
96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Selling properties across Edinburgh and the Lothians show more Selling properties across Edinburgh and the Lothians
McDougall McQueen | Property for sale across the Midlothian area

Latest Reviews

 View all Reviews 565
2nd Dec 2024
reviewed by 'Lucia'
“I am blown away by the outstanding service from both Sylvia and Susan . They are an asset to your company ......”
28th Nov 2024
reviewed by 'Ollie'
“Mary and her team made the process of bidding and buying the flat really easy and as hassle-free as possible. ......”
20th Nov 2024
reviewed by 'MG'
“We had an excellent overall experience selling our house through McDougall McQueen. Our main point of contact was Caroline, who ......”
5th Nov 2024
reviewed by 'Karen'
“It has been really easy and stress free working with McDougall McQueen. From the first appointment everything has been well ......”
7th Oct 2024
reviewed by 'Grant'
“Absolutely fantastic service from start to finish. Always at the end of the phone or email to help with all ......”
8th Sep 2024
reviewed by 'KPG'
“Mary has been wonderful from the beginning and she always replies to messages really quickly and she is really great ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £27,600 £5,560,000
Lettings 100% 99% £800 £800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 0 0 0 307 4 160 3 82 0
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties

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McDougall McQueen Branches (view all 8)
Dalkeith, EH22
East Lothian, EH33
Edinburgh Central, EH3
Edinburgh East, EH8
Edinburgh South, EH10
Edinburgh West, EH14
Gorebridge, EH23
Penicuik, EH26

“Marys professional and personal advice and legal support during an ......”

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Aug 31,2016
Minithumbup
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Mary
By: 'Joanne'
Aug 31,2016
0 people found
this helpful
Marys professional and personal advice and legal support during an off market sale was excellent providing expertise and influence with surveyors and buyers that enabled us to conclude the sale in a highly cost effective way....
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Comment on agent fees
Exceptionally reasonable for a non standard sale
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“What an excellent service I received from McQueen Legal , as ......”

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Aug 29,2016
Minithumbup
By: 'Clare'
Aug 29,2016
0 people found
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What an excellent service I received from McQueen Legal , as I was a first time buyer with no knowledge of the buying process whatsoever they made each stage of this a lot easier for me, from dealing with staff at the Bruntsfield office , they were ...
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Comment on agent fees
good
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“We have used McQueen Legal twice now for house purchases ......”

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Aug 24,2016
Minithumbup
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Jane
By: 'Neil'
Aug 24,2016
0 people found
this helpful
We have used McQueen Legal twice now for house purchases and I would definitely recommend them. For the recent purchase, Jane Yarrington and Julie Aberdien were my contacts and I was very happy with their service and quick response, which enabled us to complete the ...
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“Excellent service. Prompt work, always reliable and thorough. Will come ......”

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Aug 24,2016
Minithumbup
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Mary
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Dorothy
By: 'Grant'
Aug 24,2016
0 people found
this helpful
Excellent service. Prompt work, always reliable and thorough. Will come back again when the time comes. Overall we are very happy....
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Comment on agent fees
Good
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“We used McQueen Legal to purchase a plot of land ......”

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Aug 23,2016
Minithumbup
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Mary
By: 'Distinct'
Aug 23,2016
0 people found
this helpful
We used McQueen Legal to purchase a plot of land and complete the conveyancing as part of the resale of the completed property. We couldn't be happier with their service. Mary directly secured a great deal for us on the plot and the speed and ...
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Comment on agent fees
Very competitive fees and all completely transparent.
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“We used McQueen Legal to purchase a plot of land ......”

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Aug 23,2016
Minithumbup
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Mary
By: 'Distinct'
Aug 23,2016
0 people found
this helpful
We used McQueen Legal to purchase a plot of land and complete the conveyancing as part of the resale of the completed property. We couldn't be happier with their service. Mary directly secured a great deal for us on the plot and the speed and ...
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Comment on agent fees
Very competitive fees and all completely transparent.
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“I have used McQueen legal for a number of years. ......”

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Aug 22,2016
Minithumbup
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Dot
By: 'Melanie'
Aug 22,2016
0 people found
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I have used McQueen legal for a number of years. Dot has been handling my most recent transactions and has been fabulous. She really knows her stuff and delivers on time. I would recommend her and McQueens to anyone. Very efficient and professional firm...
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Comment on agent fees
Fees are very reasonable and you get an excellent service
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“Ok customer service but poor advice. If we had listened ......”

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Aug 22,2016
Minithumbdown
By: 'Alex'
Aug 22,2016
0 people found
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Ok customer service but poor advice. If we had listened to our agents advice we would missed out on getting our first flat....
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By: Mary McQueen
Aug 23, 2016
View all comments (1)
Sorry you feel that way. However, advising on the amount to offer for a property is not an exact science and can never be guaranteed especially in a very active market with closing dates. You have, however, successfully completed your transaction. ...

“Susan was very professional and competently handled the sale of ......”

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Aug 10,2016
Minithumbup
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Susan
By: 'Phil'
Aug 10,2016
0 people found
this helpful
Susan was very professional and competently handled the sale of our house, which was a one-off in a rural location with some unusual features which needed a sound legal basis in the title deeds. We were very impressed and everything was completed in time....
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Comment on agent fees
Appropriate. You get what you pay for.
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“McQueen Legal was recommended to me by a colleague at ......”

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Jul 28,2016
Minithumbup
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Mary
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Angela
By: 'Joao'
Jul 28,2016
0 people found
this helpful
McQueen Legal was recommended to me by a colleague at work that told me that he used their services before and he was very happy. Based on his recommendation, I decided to choose McQueen Legal solicitor services to buy my house. I should say that, ...
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Comment on agent fees
The fees are in line with the prices charged by other solicitors.
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“We used McQueen Legal for our sale and purchase and ......”

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Jul 19,2016
Minithumbup
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Dorothy
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Jane
By: 'Katherine'
Jul 19,2016
0 people found
this helpful
We used McQueen Legal for our sale and purchase and couldn't be happier with the whole process and the customer service received. We were well advised from the day we contacted McQueen with regards to our sale - the marketing was excellent and we sold ...
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“From my initial contact with McQueens Legal outlining their terms ......”

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May 31,2016
Minithumbup
By: 'C'
May 31,2016
0 people found
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From my initial contact with McQueens Legal outlining their terms of business I have been very satisfied with the way they conduct their business. My previous lawyer had retired and the company that took over his business was not replying to my email request, so ...
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Comment on agent fees
Agents fees were as stated when I signed up at the start of the business deal. So I knew how much I would be paying.
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“Thanks for your care and attention Susan during the purchase ......”

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May 23,2016
Minithumbup
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Susan
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Jane
By: 'G&I'
May 23,2016
0 people found
this helpful
Thanks for your care and attention Susan during the purchase of our grandson's first property. Your reassurances as the terms of the purchase and the sources of funds changed were very helpful. We felt at all times as though you were on top of the ...
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Comment on agent fees
Fees were entirely reasonable and completely transparent.
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“Jane expertly guided my fiance and I through our first ......”

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May 18,2016
Minithumbup
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Jane
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Susan
By: 'Malcolm'
May 18,2016
0 people found
this helpful
Jane expertly guided my fiance and I through our first time buying property in Scotland after recommendation from a work colleague. She was always at the end of the phone when we needed to talk to her and she kept us informed through all the ...
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Comment on agent fees
No fees during the offer making process. The (reasonable) fees came later...
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“I found all of the staff at McQueen Legal to ......”

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Apr 28,2016
Minithumbup
By: 'Irene'
Apr 28,2016
0 people found
this helpful
I found all of the staff at McQueen Legal to be curteous, prompt in dealing with all matters. They are knowledgable, reliable and I have already recommended them to family and friends....
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Comment on agent fees
Good because the high quality service merits the fees, also offer NHS discount which was great.
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“I would recommend using Kerry Wells at McQueen legal as ......”

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Apr 15,2016
Minithumbup
By: 'Kerry'
Apr 15,2016
0 people found
this helpful
I would recommend using Kerry Wells at McQueen legal as she was so pleasant and kept us so well informed every step through the the selling process. Any questions we had we almost immediately recieved a phone call back or email which made everything so ...
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Comment on agent fees
Good
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“I engaged McQueen Legal's property finder service to source two ......”

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Apr 15,2016
Minithumbup
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Mary
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Dorothy
By: 'Rod'
Apr 15,2016
0 people found
this helpful
I engaged McQueen Legal's property finder service to source two or three properties in Edinburgh within a predetermined budget. They were quickly able to identify two properties, which were off-market, having also identified other properties and ultimately advising me not to proceed. The property finder ...
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Comment on agent fees
Agents fees were as agreed. There were no surprises.
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“The McQueen Legal team is a breath of fresh air. ......”

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Apr 12,2016
Minithumbup
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Mary
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Jane
By: 'Denise'
Apr 12,2016
0 people found
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The McQueen Legal team is a breath of fresh air. They're passionate about their work and diligently and passionately completed our first transaction within very tight timescales. The guidance from Mary on what constituted a realistic offer, based on her in-depth understand of the market, ...
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Comment on agent fees
Sensible fees, matched with their quality of service.
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“I would give both the above 5 stars as I found ......”

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Apr 08,2016
Minithumbup
By: 'LW'
Apr 08,2016
0 people found
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I would give both the above 5 stars as I found them both to be very helpful, friendly, efficient and answered all my questions promptly and efficiently. I would have no hesitation in requesting McQueen Legal. I have used the for 4 transactions in the last 4 years ...
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“McQueen were recommended by a friend and they didn't disappoint. ......”

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Apr 05,2016
Minithumbup
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Jane
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Susan
By: 'Abe'
Apr 05,2016
0 people found
this helpful
McQueen were recommended by a friend and they didn't disappoint. Both Jane and Susan were very professional and always responded quickly and clearly with my queries by phone and email. Really took the stress out of the process. Highly recommended....
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Comment on agent fees
Certainly good value based on the services provided.
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“The Team at McQueen Legal approach buying property in a ......”

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Apr 04,2016
Minithumbup
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Jane
By: 'Patricia'
Apr 04,2016
0 people found
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The Team at McQueen Legal approach buying property in a non threatening uncomplicated manner. The entire process was painless, efficient, and ordinary, which goes a very long way to make the client experience as stress free as possible. I was dreading the process, and now ...
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Comment on agent fees
Agent's fees worth every penny!
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“Ms. Kerry Wells our sales agent is prompt, professional, courteous ......”

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Mar 08,2016
Minithumbup
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Dorothy
By: 'Dr.'
Mar 08,2016
0 people found
this helpful
Ms. Kerry Wells our sales agent is prompt, professional, courteous and excellent in follow up to sales. Ms. Dorothy Woodward is a highly professional legal advisor in effecting property sales....
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Comment on agent fees
good
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“I have to say I've been hugely impressed at the ......”

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Feb 22,2016
Minithumbup
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Dorothy
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Susan
By: 'Norman'
Feb 22,2016
0 people found
this helpful
I have to say I've been hugely impressed at the quality of service provided by all at McQueen Legal on recent remortgage exercise. They were all extremely professional, very pleasant and easy to deal with and impressively quick in turning things round and responding to ...
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Comment on agent fees
Very competitive
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“We have found Kerry to provide outstanding service throughout the ......”

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Feb 12,2016
Minithumbup
By: 'Gillian'
Feb 12,2016
0 people found
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We have found Kerry to provide outstanding service throughout the whole process of selling our property. We discovered McQueen Legal through being interested in a property that they were advertising previously. It was the service that we received from Kerry during this time that was ...
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Comment on agent fees
.
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“Thankyou Mcqueen legal....our experience to sell our house couldn't ......”

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Dec 15,2015
Minithumbup
By: 'shannybubble12'
Dec 15,2015
0 people found
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Thankyou Mcqueen legal....our experience to sell our house couldn't have been better, from my initial contact by phone all the way to selling our house, which took only 10 DAYS....FANTASTIC...staff were pleasant and very informative throughout so we always knew what was happening, ...
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“The sales agents were very helpful from start to finish. ......”

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Dec 05,2015
Minithumbup
By: 'Claire'
Dec 05,2015
0 people found
this helpful
The sales agents were very helpful from start to finish. Always contactable and would reply to messages promptly. Sale went smoothly. Brochure and photographs were of a high standard. Expensive compared to some solicitors but you get what you pay for....
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Comment on agent fees
Very expensive. A quality service is provided but fees are a little over the top.
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“From start to finish McQueen Legal made selling easy. The ......”

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Nov 23,2015
Minithumbup
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Pamela
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Susan
By: 'Gillian'
Nov 23,2015
0 people found
this helpful
From start to finish McQueen Legal made selling easy. The whole process was made simply. I can not name all the member of staff involved but everyone was incredibly professional. The communication was outstanding. My partner sold his property just a few months prior to ...
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“Kerry Wells kept me informed all the way through the ......”

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Nov 19,2015
Minithumbup
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Susan
By: 'Mary'
Nov 19,2015
0 people found
this helpful
Kerry Wells kept me informed all the way through the sale of my house and introduced me to the name of the Solicitor who would take me through to the completion of the sale....
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Comment on agent fees
I've not had full sight of the fees yet.
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By: Mary McQueen
Nov 19, 2015
View all comments (1)
Thank you for your testimonial and delighted you will recommend the firm. Fees will be finalised with you when the transaction is due to settle. ...

“I used McQueen Legal a number of years ago when ......”

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Nov 05,2015
Minithumbup
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Mary
By: 'Lorna'
Nov 05,2015
0 people found
this helpful
I used McQueen Legal a number of years ago when purchasing a home and was blown away with the fantastic service from Mary McQueen back then. When recently I sold my home I contacted McQueen Legal to assist with the purchase of my new home. ...
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Comment on agent fees
VALUE FOR MONEY - UP FRONT WITH THEIR FEE COSTS AND GOOD VALUE FOR A 1ST CLASS SERVICE
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“Process from valuation to sale very smooth. Wendy good at ......”

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Nov 03,2015
Minithumbup
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Mary
By: 'McQueen'
Nov 03,2015
0 people found
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Process from valuation to sale very smooth. Wendy good at regular contact with client and also those who had viewed property. Good advice given as to date of closure. Photographs and video of property were definitely an asset in selling. Good outcome in shortest possible ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Our Senior Partner is the Complaints Partner. Clients will be advised in our letter of engagement what steps are required to be taken if they have an issue they wish to either improve upon or to complain about.
Last updated at 2:18 PM 31/10/2023 by allAgents

Awards won by McDougall McQueen

Regional Awards won by McDougall McQueen

Individual Branch Awards

Edinburgh, EH10

Penicuik, EH26

Dalkeith, EH22

Edinburgh, EH14



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