McDougall McQueen
5/5, 563 reviews
99% recommended
96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Selling properties across Edinburgh and the Lothians show more Selling properties across Edinburgh and the Lothians

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Latest Reviews

 View all Reviews 563
20th Nov 2024
reviewed by 'MG'
“We had an excellent overall experience selling our house through McDougall McQueen. Our main point of contact was Caroline, who ......”
5th Nov 2024
reviewed by 'Karen'
“It has been really easy and stress free working with McDougall McQueen. From the first appointment everything has been well ......”
7th Oct 2024
reviewed by 'Grant'
“Absolutely fantastic service from start to finish. Always at the end of the phone or email to help with all ......”
8th Sep 2024
reviewed by 'KPG'
“Mary has been wonderful from the beginning and she always replies to messages really quickly and she is really great ......”
30th Aug 2024
reviewed by 'kris'
“We sold a property through McDougall McQueen after the death of our parents.From start to finish, the work that ......”
12th Aug 2024
reviewed by 'Louise'
“I used Mcdougall McQueen to sell a flat that I owned in Penicuik. The process could not have been easier ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £27,600 £5,560,000
Lettings 100% 99% £800 £800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 0 0 0 306 4 159 3 82 0
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

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McDougall McQueen Branches (view all 8)
Dalkeith, EH22
East Lothian, EH33
Edinburgh Central, EH3
Edinburgh East, EH8
Edinburgh South, EH10
Edinburgh West, EH14
Gorebridge, EH23
Penicuik, EH26

“Julie was a great help throughout my very first flat ......”

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Jul 04,2017
Minithumbup
By: 'Janice'
Jul 04,2017
0 people found
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Julie was a great help throughout my very first flat purchase - she has fantastic attention to detail, is really quick to respond and kept me regularly updated. As a first time buyer I was and unsure of the process and she patiently answered my ...
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Comment on agent fees
Fees were appropriate given the quality and level of service I received throughout
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“As a first time buyers I found that Nadia made ......”

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Jul 04,2017
Minithumbup
By: 'M.Ballantyne'
Jul 04,2017
0 people found
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As a first time buyers I found that Nadia made the whole process as easy possible. She always responded quickly to my emails and made herself available to talk in person or over the phone if I wished. She also went beyond our expectations by ...
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Comment on agent fees
Fees as expected
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“We were both absolutely delighted with the service Caroline delivered. ......”

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Jul 04,2017
Minithumbup
By: 'Jean'
Jul 04,2017
0 people found
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We were both absolutely delighted with the service Caroline delivered. She was a lovely, polite and caring person and a joy to deal with. She was very professional in her method of work and we cannot thank her enough for all she did for us....
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Comment on agent fees
we are happy with the fees and having a free Home Report was a very nice bonus.
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“Lynn was very helpful and efficient. She was accessible and ......”

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Jul 03,2017
Minithumbup
By: 'Annalisa'
Jul 03,2017
0 people found
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Lynn was very helpful and efficient. She was accessible and responded to our queries in a timely manner. She made the process of purchasing our new home stress free....
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Comment on agent fees
Very reasonable. Best quote provided.
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“Jane was very helpful and attentive throughout the process. She ......”

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Jul 02,2017
Minithumbup
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Jane
By: 'Chris'
Jul 02,2017
0 people found
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Jane was very helpful and attentive throughout the process. She was always willing to help and answer any questions I had....
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“From start to finish McQueen were excellent. In fact although ......”

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Jul 01,2017
Minithumbup
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Susan
By: 'Mark'
Jul 01,2017
0 people found
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From start to finish McQueen were excellent. In fact although I've mentioned two employees, I think I dealt with around 5, all of whom provided an amazing service. I would recommend them without reservation, as their attention to detail, knowledge, clarification, customer service and all round ...
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“Would like to thank Julie for all of her help ......”

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Jun 27,2017
Minithumbup
By: 'Kat'
Jun 27,2017
0 people found
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Would like to thank Julie for all of her help with my sale and purchase. Really appreciated and would recommend speaking with McQueen Legal and Julie. Would definitely use their services again....
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Comment on agent fees
Fees were very reasonable
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“I was a first time buyer and so the prospect ......”

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Jun 19,2017
Minithumbup
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Jane
By: 'NMB'
Jun 19,2017
0 people found
this helpful
I was a first time buyer and so the prospect of purchasing a house was a daunting task to begin with. I was unsure of the overall process however this was quickly remedied after contact McQueen Legal. Jane took ownership of my purchase and fully ...
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Comment on agent fees
The fee's quoted were consistent with other quotes I received for the services I needed.
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“I have dealt with many people from McQueen Legal while ......”

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Jun 13,2017
Minithumbup
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Leigh
By: 'Korbycat'
Jun 13,2017
0 people found
this helpful
I have dealt with many people from McQueen Legal while selling my mums house and was most impressed; from our first meeting with Angela Laird, then all of the sales team, and every one of them have been professional, helpful and attentive from start to ...
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Comment on agent fees
We have not received the final bill yet but so far the fees have been competitive.
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“This was the first time we have bought a house, ......”

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Jun 06,2017
Minithumbup
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Susan
By: 'Kerry&Brian'
Jun 06,2017
0 people found
this helpful
This was the first time we have bought a house, and Susan has been professional and friendly. And walked us through the whole thing. Kept us updated regularly, replied to emails very quickly and always answers the phone when we call. She has helped make ...
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Comment on agent fees
Very reasonable and no hidden fees!
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“My wife and I are extremely grateful for being guided ......”

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May 30,2017
Minithumbup
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Dorothy
By: 'Colin/Anne'
May 30,2017
0 people found
this helpful
My wife and I are extremely grateful for being guided so professionally through every step of the way. So glad we chose your company. Regards Anne/Colin Douglas...
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Comment on agent fees
Excellent. Lovely surprise.
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“Nadia has been excellent from start to finish with the ......”

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May 27,2017
Minithumbup
By: 'Catriona'
May 27,2017
0 people found
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Nadia has been excellent from start to finish with the purchase of our new home. Would certainly use her again and recommend her highly to friends and family....
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Comment on agent fees
Reasonable.
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“I found McQueen Legal to be very helpful through the ......”

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May 19,2017
Minithumbup
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Susan
By: 'Laura'
May 19,2017
0 people found
this helpful
I found McQueen Legal to be very helpful through the process of buying our first home. We were assisted by various staff members but the house we successfully bought was with the direct help of Susan Oats. Susan, and all staff members, answered all my ...
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“This was my first time buying any property (or anything ......”

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May 16,2017
Minithumbup
By: 'MO'
May 16,2017
0 people found
this helpful
This was my first time buying any property (or anything of this value!) and, despite my naivety and fears, Nadia was exceptionally patient, efficient and understanding. The process was remarkably smooth, and I honeslty could not have asked for more....
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Comment on agent fees
Fees were than I expected them to be, so that's good! Seems fair to me.
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“Absolutely great from start to finish. Highly recommend. All issues ......”

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May 09,2017
Minithumbup
By: 'Excellent'
May 09,2017
0 people found
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Absolutely great from start to finish. Highly recommend. All issues were dealt with professionally and promptly. Great to deal with....
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Comment on agent fees
Fine
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“Excellent and professional service. The few small problems we did ......”

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May 08,2017
Minithumbup
By: 'Ken'
May 08,2017
0 people found
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Excellent and professional service. The few small problems we did have with the room/garage dimensions and sale board going up were resolved in a most fast and efficient manner. Provided sound and sensible advice at a time of great house selling stress....
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“Completely exceptional, from start to finish. All of the staff ......”

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Apr 21,2017
Minithumbup
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Susan
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Angela
By: 'J'
Apr 21,2017
0 people found
this helpful
Completely exceptional, from start to finish. All of the staff at McQueen were a joy to deal with: Angela, Tracey, Noele, Wendy and Devon, but particularly Susan Oates. We bought and sold through McQueen (and updated wills at the same time). For various reasons outwith ...
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Comment on agent fees
The fees were competitive, but when deciding on which company to use and having several quotes, we were aware that some companies (one in particular!) might offer a slightly lower fee. Having subsequently heard of others’ experiences with that company, I am quite sure that going with that option would have been a false economy that very likely would have resulted also in us not selling our property or getting the property we wanted. All in all, excellent value for money.
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“Tremendous help. As a first time buyer Jane helped me ......”

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Apr 19,2017
Minithumbup
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Jane
By: 'LW'
Apr 19,2017
0 people found
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Tremendous help. As a first time buyer Jane helped me through the negotiating process with ease. I managed to get the house I wanted within my budget, which is difficult in Edinburgh at the moment! Many thanks....
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Comment on agent fees
Very reasonable fees.
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“Julie was extremely helpful and efficient. She kept us up ......”

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Apr 17,2017
Minithumbup
By: 'Jennifer'
Apr 17,2017
0 people found
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Julie was extremely helpful and efficient. She kept us up to date, we didn't need to chase her for updates. She made the process from our perspective a lot easier. We really don't have anything but praise to comment. Thanks very much...
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“Julie has acted for us several times over the past ......”

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Apr 13,2017
Minithumbup
By: 'Kenneth'
Apr 13,2017
0 people found
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Julie has acted for us several times over the past few years and she always gives premium service. Always quick. Always efficient. Very pleasant experience. Already recommended her to colleagues....
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Comment on agent fees
Good fees
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“Wendy and the team were so helpful with the sale ......”

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Apr 10,2017
Minithumbup
By: 'Katrina'
Apr 10,2017
0 people found
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Wendy and the team were so helpful with the sale of my flat. Kept me informed throughout the process and Wendy's advice was invaluable. Would definitely sell with McQueen legal again....
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Comment on agent fees
Fees were reasonable.
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“We have been extremely impressed with Wendy at McQueen legal ......”

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Apr 05,2017
Minithumbup
By: 'Catriona'
Apr 05,2017
0 people found
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We have been extremely impressed with Wendy at McQueen legal and her team when purchasing our new property and selling our existing flat. The process has been extremely positive thanks to their good advice and good communication with all parties involved. I would highly recommend. ...
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Comment on agent fees
Reasonable and certainly worth the money.
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“Nadia managed both the buying of our new property and ......”

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Mar 31,2017
Minithumbup
By: 'AK'
Mar 31,2017
0 people found
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Nadia managed both the buying of our new property and the sale of our existing place, the latter of which was quite complicated after falling through first time around and having several setbacks along the way. Her friendliness, speed with answering questions, conscientious approach and ...
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“Came across helpful and answered all questions when I asked. ......”

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Mar 21,2017
Minithumbup
By: 'Clara'
Mar 21,2017
0 people found
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Came across helpful and answered all questions when I asked. All contact via email and no telephone contact. This made me slightly nervous at first but I got used to that in then end...
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Comment on agent fees
Fair
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“Lynn took over our case towards the end and was ......”

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Mar 20,2017
Minithumbup
By: 'Pamela'
Mar 20,2017
0 people found
this helpful
Lynn took over our case towards the end and was extremely helpful at a time which was particularly stressful. She responded to emails very promptly and explained everything to us so we knew exactly what was going on. I would definitely recommend her and use ...
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Comment on agent fees
Good
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“Very thorough and extremely patient with us as we were ......”

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Mar 15,2017
Minithumbup
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Susan
By: 'Frank'
Mar 15,2017
0 people found
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Very thorough and extremely patient with us as we were first time buyers coming from overseas. Would definitely recommend to anyone looking to buy or sell...
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Comment on agent fees
Flat fee disclosed at first engagement, no hidden charges
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“Jane was a constant delight for us. We were very ......”

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Mar 06,2017
Minithumbup
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Jane
By: 'Thomas'
Mar 06,2017
0 people found
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Jane was a constant delight for us. We were very nervous as first time buyers but we felt confident under her ever positive guidance....
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“Nadia was a pleasure to deal with throughout my purchase, ......”

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Feb 14,2017
Minithumbup
By: 'T.'
Feb 14,2017
0 people found
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Nadia was a pleasure to deal with throughout my purchase, making a potentially stressful process go smoothly and with ease. Professional and helpful throughout, I wouldn't hesitate to recommend Nadia and McQueen Legal to anyone requiring their services. Nadia is a credit to the firm....
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Comment on agent fees
Reasonable
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“As a first time buyer, Tracey has been excellent from ......”

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Feb 13,2017
Minithumbup
By: 'Nick'
Feb 13,2017
0 people found
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As a first time buyer, Tracey has been excellent from the beginning of the process to the end - she explained everything clearly and concisely and offered good judgement throughout. It has been a pleasure to work with her....
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“I really appreciate all the help and hard work by ......”

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Feb 10,2017
Minithumbup
By: 'Ben'
Feb 10,2017
0 people found
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I really appreciate all the help and hard work by Nadia! She was excellent, always quick to respond to my emails, was very patient with my millions of questions and explained everything very well, and was a really excellent guide in my first home-buying experience! ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Our Senior Partner is the Complaints Partner. Clients will be advised in our letter of engagement what steps are required to be taken if they have an issue they wish to either improve upon or to complain about.
Last updated at 2:18 PM 31/10/2023 by allAgents

Awards won by McDougall McQueen

Regional Awards won by McDougall McQueen

Individual Branch Awards

Penicuik, EH26

Dalkeith, EH22

Edinburgh, EH10

Edinburgh, EH14



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