McDougall McQueen
5/5, 563 reviews
99% recommended
96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Selling properties across Edinburgh and the Lothians show more Selling properties across Edinburgh and the Lothians

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Latest Reviews

 View all Reviews 563
20th Nov 2024
reviewed by 'MG'
“We had an excellent overall experience selling our house through McDougall McQueen. Our main point of contact was Caroline, who ......”
5th Nov 2024
reviewed by 'Karen'
“It has been really easy and stress free working with McDougall McQueen. From the first appointment everything has been well ......”
7th Oct 2024
reviewed by 'Grant'
“Absolutely fantastic service from start to finish. Always at the end of the phone or email to help with all ......”
8th Sep 2024
reviewed by 'KPG'
“Mary has been wonderful from the beginning and she always replies to messages really quickly and she is really great ......”
30th Aug 2024
reviewed by 'kris'
“We sold a property through McDougall McQueen after the death of our parents.From start to finish, the work that ......”
12th Aug 2024
reviewed by 'Louise'
“I used Mcdougall McQueen to sell a flat that I owned in Penicuik. The process could not have been easier ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £27,600 £5,560,000
Lettings 100% 99% £800 £800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 0 0 0 306 4 159 3 82 0
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties

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McDougall McQueen Branches (view all 8)
Dalkeith, EH22
East Lothian, EH33
Edinburgh Central, EH3
Edinburgh East, EH8
Edinburgh South, EH10
Edinburgh West, EH14
Gorebridge, EH23
Penicuik, EH26

“house sale...”

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Apr 16,2018
Minithumbup
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Leigh
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Angela
By: 'brian/ailean'
Apr 16,2018
0 people found
this helpful
Was really happy with all aspects of getting house onto the market. All questions answered and attention to detail was excellent. Was kept informed with regard viewing and notes of interest and offers received....
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“First time buyers' mortgage...”

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Apr 13,2018
Minithumbup
By: 'Agata'
Apr 13,2018
0 people found
this helpful
Kirsty and Fiona were extremely helpful and proactive, which made our first time buying experience easy and enjoyable. They were in touch throughout the process, with clear explanations and as mentioned above - great proactivity. We recommend their services very highly....
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Comment on agent fees
cheaper than we expected
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“Stress free and very quick...”

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Apr 13,2018
Minithumbup
By: 'Connor'
Apr 13,2018
0 people found
this helpful
Kirsty McBain has made our first time buy a breeze and I would highly recommend her to anyone. She's very pro active and gets the job done properly and fast....
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“Excellent service...”

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Apr 12,2018
Minithumbup
By: 'Highly'
Apr 12,2018
0 people found
this helpful
Very happy with the service received in the purchase of our property. We had numerous complications with the purchase - which Tracey (in negotiating the offer/price) and Nadia (in the conveyancing and Wills) dealt with with incredible patience and perseverance to achieve the best ...
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Comment on agent fees
Good.
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“House purchase...”

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Apr 12,2018
Minithumbup
By: 'Ryan'
Apr 12,2018
0 people found
this helpful
Excellent service from Mary McQueen, Jane Yarrington and Pamela McKeand. The purchase was under considerable time pressure and had to complete in under 6 weeks. McDougall McQueen provided an efficient and quality service from initial enquiry, home search and completion of the purchase. Highly recommended......
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Comment on agent fees
Very competitive
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“Above and beyond:...”

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Apr 12,2018
Minithumbup
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Angela
By: 'Mrs'
Apr 12,2018
0 people found
this helpful
Fantastic service from the initial pre-sale valuation throughout marketing and continuing towards conclusion of sale. Personal service from Angela, Wendy & ongoing from Solicitor Dianne Ripoll....
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Comment on agent fees
Good
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“Excellent Experience - End to End...”

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Apr 10,2018
Minithumbup
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Caroline
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Andrea
By: 'Louise'
Apr 10,2018
0 people found
this helpful
I would thoroughly recommend McDougall McQueen when selling a house. Each step of the process was dealt with by Caroline and Andrea, professionally and I was kept informed every step of the way. I was in a position where I had never sold a property ...
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Comment on agent fees
Special Offer of a free Home Report helped.
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“EXCELLENT SOLICITOR...”

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Apr 10,2018
Minithumbup
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Jane
By: 'Alina&Marian'
Apr 10,2018
0 people found
this helpful
Jane was for us our best support. Her's proactive and professional approach provide us all necessary details to obtain the desired result. Jane was patient with us; encourage us to move forward and finally she prove her's ability to deal with us as a new ...
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Comment on agent fees
Excellent
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“Just a short note to say Thank You the entire ......”

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Apr 02,2018
Minithumbup
By: 'P&S'
Apr 02,2018
0 people found
this helpful
Just a short note to say Thank You the entire Property Team at McQueen Legal and especially Angela, Wendy, Leigh and Lynne for helping us get our flat sold. We found them to be knowledgeable and professional throughout the process of selling(still in the ...
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Comment on agent fees
Fairly Priced for Great Service
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“As a first time seller I've found the process surprisingly ......”

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Mar 14,2018
Minithumbup
By: 'Heather'
Mar 14,2018
1 people found
this helpful
As a first time seller I've found the process surprisingly quick and easy, thanks to the service provided by McDougall McQueen. From Jim's free valuation through to the friendly advice offered by Carol, I've had none of the sleepless nights that I'd anticipated! The speed ...
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“Lynn, provided us with great service throughout our homebuying experience. ......”

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Feb 28,2018
Minithumbup
By: 'Rebekah'
Feb 28,2018
0 people found
this helpful
Lynn, provided us with great service throughout our homebuying experience. She was always super quick to reply to any queries and provided guidance where it was needed. Would highly recommend Lynn McDougall McQueen :)...
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Comment on agent fees
The fees were highly competitive :)
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“Very friendly helpful service, did what they said they were ......”

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Feb 24,2018
Minithumbup
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Andrea
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Caroline
By: 'Denise,'
Feb 24,2018
0 people found
this helpful
Very friendly helpful service, did what they said they were going to do when they said they'd do it. Straightforward process in the marketing of my house and getting it to closing date stage....
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Comment on agent fees
Competitive
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“Found yvette very helpful. She was always cheery when talking ......”

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Feb 22,2018
Minithumbup
By: 'Marion'
Feb 22,2018
0 people found
this helpful
Found yvette very helpful. She was always cheery when talking to me over the phone. Always kept me updated from start to finish with the sale of my property...
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Comment on agent fees
Good
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“Process was straight forward and the staff had to deal ......”

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Feb 22,2018
Minithumbup
By: 'Fiona'
Feb 22,2018
0 people found
this helpful
Process was straight forward and the staff had to deal with 2 clients as a power of attorney was also in place. My mother would have struggled with the process as most of the communication was via email, however written/ mail was an option....
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Comment on agent fees
Currently unaware of the fee. I believe it to be around 1% of the house sale price.
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“Throughout the whole process I was well looked after. Jim ......”

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Feb 16,2018
Minithumbup
By: 'Ashleigh'
Feb 16,2018
0 people found
this helpful
Throughout the whole process I was well looked after. Jim was lovely, quick and efficient with the original assessment of my house and made things happen very quickly. Kim was wonderful! Reassuring me at every stage and giving me the best advice. I trusted her ...
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Comment on agent fees
Good
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“Jim, Kim and Lorraine.Thank you so much from start ......”

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Feb 08,2018
Minithumbup
By: 'Jayne'
Feb 08,2018
0 people found
this helpful
Jim, Kim and Lorraine.Thank you so much from start to finish you have been amazing. Nothing was to much of a bother you were always very reassuring and professional. You were in contact weekly for updates and communicated everything so well. Even when I ...
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Comment on agent fees
I shopped around an found most fees quite high. I found Mcdougall McQueen and they were very reasonable so I went with them.
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“The process from start to finish was very satisfying. The ......”

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Feb 08,2018
Minithumbup
By: 'james'
Feb 08,2018
0 people found
this helpful
The process from start to finish was very satisfying. The staff at the penicuik branch were really helpful would recommend them 100% .thanks again. James @marina...
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Comment on agent fees
Good
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“Thanks to Andrea, Caroline and all the team at McDougall ......”

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Feb 02,2018
Minithumbup
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Andrea
By: 'Colin'
Feb 02,2018
0 people found
this helpful
Thanks to Andrea, Caroline and all the team at McDougall McQueen. Very efficient, professional and friendly service from the sales team. The team's excellence was reflected in our very fast sale - 8 days from going on the market....
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Comment on agent fees
Fai and reasonable compared to other estate agents.
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“Very happy with the service and professionalism shown by all ......”

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Feb 01,2018
Minithumbup
By: 'Alex'
Feb 01,2018
0 people found
this helpful
Very happy with the service and professionalism shown by all the staff at McDougall McQueen during the sales process of my father's property. The dread quickly disappeared with a friendly and efficient service, with everything being communicated clearly, and everything done on time with zero ...
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Comment on agent fees
Fair
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“Julie has been phenomenal in helping out to our sale ......”

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Jan 29,2018
Minithumbup
By: 'G'
Jan 29,2018
0 people found
this helpful
Julie has been phenomenal in helping out to our sale of properties or buying..and also any advice we needed .Julie has always been there on the other side of the phone. I would strongly recommend Julie for her professionalism...
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Comment on agent fees
Good
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“As a first time buyer, Lynn made the process very ......”

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Jan 29,2018
Minithumbup
By: 'Patrick'
Jan 29,2018
0 people found
this helpful
As a first time buyer, Lynn made the process very clear to me from the outset, provided a clear of understanding of what was required of me and kept me regularly updated on what stage the proceedings were at. Reliable, helpful and friendly - I ...
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“This was my first house purchase and Lynn was excellent ......”

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Jan 29,2018
Minithumbup
By: 'Ross'
Jan 29,2018
0 people found
this helpful
This was my first house purchase and Lynn was excellent at reassuring me and keeping me updated with the progress. She would always respond to any questions I had straight away and nothing was too much bother. A really great service provided...
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“We recently completed both the sale and purchase of property ......”

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Jan 26,2018
Minithumbup
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Angela
By: 'Stewart'
Jan 26,2018
0 people found
this helpful
We recently completed both the sale and purchase of property and would just like to express our thanks for the excellent service we received. Every member of the team we worked with over the course of the sale and purchase was extremely professional and helpful. ...
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“Extraordinary, extremely efficient, outstanding service and very informative and hands ......”

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Jan 26,2018
Minithumbup
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Dot
By: 'Owen'
Jan 26,2018
0 people found
this helpful
Extraordinary, extremely efficient, outstanding service and very informative and hands down the best solicitor I've ever dealt with. I would most definitely recommend to my friends and other family members who are looking for a solicitor....
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Comment on agent fees
Worth every penny
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“Jane gave us fantastic advice, was supportive, proactive, professional and ......”

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Jan 25,2018
Minithumbup
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Jane
By: 'MKB'
Jan 25,2018
0 people found
this helpful
Jane gave us fantastic advice, was supportive, proactive, professional and very easy to communicate with. Could not recommend her more highly....
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“Full disclosure, Mary and Craig are one of my clients. ......”

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Jan 05,2018
Minithumbup
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Mary
By: 'Steve'
Jan 05,2018
1 people found
this helpful
Full disclosure, Mary and Craig are one of my clients. That being said my wife and I are genuinely grateful for the wonderful service by the team in Bruntsfield and in the back office for the support, attention and responsiveness of our recent sale and ...
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Comment on agent fees
Simply they more than paid for themselves with excellent advice on pricing and offers.
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“We recently completed both the sale and purchase of property ......”

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Jan 02,2018
Minithumbup
By: 'Stewart'
Jan 02,2018
0 people found
this helpful
We recently completed both the sale and purchase of property and would just like to express our thanks for the excellent service we received. Every member of the team we worked with over the course of the sale and purchase was extremely professional and helpful. ...
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“Fast, efficient sale of our house. Our 5 bedroomed property sold ......”

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Nov 22,2017
Minithumbup
By: 'Margaret'
Nov 22,2017
0 people found
this helpful
Fast, efficient sale of our house. Our 5 bedroomed property sold in only 3 weeks. A fraction of the time we expected. Wendy, in particular, was always on hand to deal with any queries, helped by Yvette. A very professional team. I would highly recommend them....
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Comment on agent fees
Highly reasonable for a quality service.
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“Brilliant! Absolute pleasure to deal with. The McQueen Legal team ......”

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Nov 07,2017
Minithumbup
By: 'Shona'
Nov 07,2017
0 people found
this helpful
Brilliant! Absolute pleasure to deal with. The McQueen Legal team deliver exactly what they promise and more. Highly recommended for residential property transactions....
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Comment on agent fees
You get what you pay for and the McQueen Legal Service is worth paying for.
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“Nadia was friendly, courteous, a consummate professional. Delighted to have ......”

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Nov 03,2017
Minithumbup
By: 'T'
Nov 03,2017
0 people found
this helpful
Nadia was friendly, courteous, a consummate professional. Delighted to have her deal with our transaction. Would recommend her wholeheartedly and hope to have business dealings with her in the future.,...
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Comment on agent fees
Fair!
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Our Senior Partner is the Complaints Partner. Clients will be advised in our letter of engagement what steps are required to be taken if they have an issue they wish to either improve upon or to complain about.
Last updated at 2:18 PM 31/10/2023 by allAgents

Awards won by McDougall McQueen

Regional Awards won by McDougall McQueen

Individual Branch Awards

Penicuik, EH26

Dalkeith, EH22

Edinburgh, EH10

Edinburgh, EH14



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McDougall McQueen

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