96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Selling properties across Edinburgh and the Lothians
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Selling properties across Edinburgh and the Lothians
Latest Reviews
View all Reviews 565
2nd Dec 2024
reviewed by 'Lucia'
28th Nov 2024
reviewed by 'Ollie'
5th Nov 2024
reviewed by 'Karen'
7th Oct 2024
reviewed by 'Grant'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £27,600 | £5,560,000 |
| Lettings | 100% | 99% | £800 | £800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 0 | 0 | 0 | 307 | 4 | 160 | 3 | 82 | 0 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Oct 04,2018
Oct 04,2018
0
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Lynn was very helpful all the way through the period to eventual settlement. Bright and enthusiastic, both very useful qualities especially when the other side made what was a relatively straight forward purchase, very frustrating at times, due to their inability to answer very normal ...
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Comment on agent fees
Reasonable for the amount of work done - very useful to have a set fee.
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Oct 03,2018
Oct 03,2018
0
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I sold and bought properties at the same time and couldn't be happier with the service I received. Everything handled efficiently and cheerfully from start to finish. Would highly recommend...
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Comment on agent fees
Very reasonable
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Sep 26,2018
Sep 26,2018
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Lynn has been so helpful, knowledgeable and efficient to work with throughout the process of purchasing our first home. She made the experience very straightforward for a first-time buyer and has excellent communication skills. I would highly recommend working with Lynn in the purchase of ...
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Sep 26,2018
Sep 26,2018
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From the valuation stage to the closing date the Property Team at McDougall McQueen were superb. Angela's advice and valuation were spot on and Wendy guided us through the sale process to a successful closing date. Fantastic service. Highly recommended....
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Sep 18,2018
Sep 18,2018
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As first time buyers we were keen to find a way around the highly competitive Edinburgh market. We successfully secured a private sale of a house we could grow into in a great area.
Lynn was a fantastic support and worked diligently to get the ...
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Sep 17,2018
Sep 17,2018
1
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Dorothy and Susan were a great help wadding through the legal aspect of purchasing and selling property. Dorothy kept me in the loop at all times, being very patient with me even when I did not understand the processes from getting a mortgage loan to ...
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Comment on agent fees
more than reasonable from the amount of time they had spent on our properties.
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Sep 14,2018
Sep 14,2018
0
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Team work at it's best ! Prompt action and very efficient service. A stressful and difficult business of selling my sister's house on her behalf was made as bearable as possible. I would definitely recommend them....
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Comment on agent fees
Good
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Aug 30,2018
Aug 30,2018
0
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Kirsty was very efficient and friendly. She negotiated a successful offer on my behalf. With the expert advice I have received to date I am now looking forward to the conclusion of purchase....
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Comment on agent fees
Very fair
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Aug 19,2018
Aug 19,2018
0
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I wanted to get my property on the market quickly as soon as it was ready. Wendy worked very hard and effectively to get it on the market promptly. She knows her market well and I was happy to trust her advice....
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Aug 13,2018
Aug 13,2018
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We were delighted with the service provided by Carol and other members of staff at the Penicuik office. We were kept informed at all times and felt we were in safe hands throughout the process of selling our property....
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Jul 30,2018
Jul 30,2018
0
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My experience so far has been a very positive one with Kirsty. I found her very responsive for most of the part and answered all of my questions in a timely manner. The purchase of my new home thus far has went smoothly and I ...
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Comment on agent fees
middle of the road - neither good or bad
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Jul 26,2018
Jul 26,2018
0
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I had a flat to sell and found the assistance I received from both
the members of staff excellent. Their skill and knowledge of what I needed to do was a very pleasant experience and took away any worry I had going ahead with this ...
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Comment on agent fees
I have not received them yet but going by the service I have had I would expect them to be good
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Jul 22,2018
Jul 22,2018
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I sold my flat using McDougall McQueen, having previously used them to buy a property, on advice from a friend.
First contact was Angela Laird via Yvette Taylor: Angela provided the initial basic valuation based on condition and location, although this was later more accurately ...
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Comment on agent fees
To be honest, I had expected to pay larger fees than I did and those fees were very reasonable.
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Jul 20,2018
Jul 20,2018
0
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Kirsty guided me through the purchase of my first property. The service was amazing and I would highly recommend her to anyone!...
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Comment on agent fees
Good
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Jun 25,2018
Jun 25,2018
0
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My whole selling/buying experience has been dealt with by a 1st Class Team - any questions/queries answered with confidence and reassurance.
A truly Professional Team who all knew exactly what was happening - and they were always happy to listen and give advice. ...
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Comment on agent fees
Very fair.
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Jun 20,2018
Jun 20,2018
0
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The staff were excellent. Regular daily updates. Friendly and very helpful with great advice. I would fully recommend this team to assist you in selling your property....
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Comment on agent fees
Good
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Jun 19,2018
Jun 19,2018
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Great levels of service and an attention to detail! Really recommend to anyone looking to sell a property. Thumbs up!...
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Jun 08,2018
Jun 08,2018
0
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Selling my Mum's house was made easy thanks to Fiona. I was kept informed every step of the way and the work that I had to do was minimal. On the day of completion Dorothy was also very helpful. Thank you....
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Comment on agent fees
As expected.
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May 28,2018
May 28,2018
1
people found
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McDougall and McQueen have provided an excellent service from the start. Jim Pendriech provided a good overview of the service and process that they offer. From the moment we agreed to McDougall and McQueen marketing the property we could not fault the service. All the ...
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May 22,2018
May 22,2018
0
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Would recommend this company to others as I received a 5* service from Wendy from day one she made everything so easy for me from the viewing right through to handling the offers.
It was an outstanding service!!
Thank You...
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Comment on agent fees
I received a very good offer and found the Agents Fees excellent
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May 22,2018
May 22,2018
0
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Using Mcdougal Mcqueen for sale of existing property and purchase of new property. House went on market on Tuesday and sold at closing date following Thursday (8 days).
Dealt with Jim Pendreich initially for free valuation, jim was very informative and gave us a good insight ...
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Comment on agent fees
Good
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May 18,2018
May 18,2018
0
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A very positive & simple experience to sell my first home - I dealt with both Caroline & Andrea and both were helpful, patient and very quick to keep me informed of any progress with the sale. Thank you both!...
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Comment on agent fees
We had a few quotes form various estate agents/solicitors and McDougall McQueen came out slightly cheaper than the others.
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“Jim was very respectful, transparent and friendly. Wendy made a difficult event easy and smooth - extremely knowledgable and efficient....”
May 16,2018
May 16,2018
0
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Jim and Wendy helped me during a difficult time selling my late mums house.
They were both extremely professional, courteous, respectful and friendly.
Jim's value was accurate and spot on with the HR value, his estimate was transparent and very efficient.
Wendy's knowledge, experience, guidance ...
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Comment on agent fees
Transparent, efficient and very competitive.
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May 15,2018
May 15,2018
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absolutely outstanding service, reasonable price, no hidden cost, prompt contact to arrange viewings, no delay for the people interested in our flat and for us to set the convenient time for it , sold very quickly. On the purchase side again excellent service - all process ...
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May 13,2018
May 13,2018
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We found the staff to be very helpful, keen to support and respond to any questions being asked. They provided a proactive, professional service, giving best advice and keeping us fully informed on progress at all times. Overall, it reduced the stress, increased confidence, resulting ...
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Comment on agent fees
good
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May 11,2018
May 11,2018
0
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I received a superb, professional service for two remortgages. Almost as importantly, the service given had a light, personal touch which I found immensely reassuring. Thank you to everyone involved....
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Comment on agent fees
The charges were set out clearly, did not increase from the initial quotation and were most competitive.
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May 07,2018
May 07,2018
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Very helpful staff in getting documents sorted and help in purchasing the property. Took a long while in dealing with seller and their agent but Kirsty and Pamela persevered and got the property for me in the end.
Thank you very much....
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May 05,2018
May 05,2018
0
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I don't have a bad word to say about the service we received. Kirsty was dedicated, patient and very knowledgeable about the current market. In light of this, as first time buyers, we were given realistic advice on how to proceed in a competitive market. ...
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Comment on agent fees
Good - Seems very reasonable for the work done
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May 04,2018
May 04,2018
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As I didn't have much experience of putting offers on property and navigating the system, it was really helpful having Kirsty's help. She was quick to respond to emails and very clear about what information we needed to provide....
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Apr 30,2018
Apr 30,2018
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Undoubtedly the best decision we made contacting McDougall McQueen for their support in both purchasing a new house and selling our existing property. Both were done with very little notice and in tight timescales but we felt supported throughout the entire process and both Jane ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Our Senior Partner is the Complaints Partner. Clients will be advised in our letter of engagement what steps are required to be taken if they have an issue they wish to either improve upon or to complain about.
Last updated at 2:18 PM 31/10/2023 by allAgents
Best SalesAgent Regional in the Scotland 
Best Estate Agent in EH10 
