96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Selling properties across Edinburgh and the Lothians
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Selling properties across Edinburgh and the Lothians
Latest Reviews
View all Reviews 563
5th Nov 2024
reviewed by 'Karen'
7th Oct 2024
reviewed by 'Grant'
30th Aug 2024
reviewed by 'kris'
12th Aug 2024
reviewed by 'Louise'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £27,600 | £5,560,000 |
| Lettings | 100% | 99% | £800 | £800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 0 | 0 | 0 | 306 | 4 | 159 | 3 | 82 | 0 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Mar 13,2019
Mar 13,2019
0
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Since I first met Angela Laird 18 months ago she has been nothing but helpful. She answered all my questions at the outset and explained to me the process.
Angela passed me on to Andrea in Bruntsfield in order to sell my property. Andrea has been ...
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Mar 03,2019
Mar 03,2019
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It was such a pleasure to sell our home with McDougall McQueen. We'd bought it with them, and the house had been through many changes in the interim. Angela Laird did the valuation, and her friendly, professional manner and knowledge about all things property-related was ...
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Feb 28,2019
Feb 28,2019
0
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Susan Oates helped with the purchase of my first property. I was using the LIFT scheme which made things a little less straight forward however Susan was very knowledgeable and dealt with everything quickly.
Thank you for all your help making my first property purchase ...
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Comment on agent fees
Good
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Feb 27,2019
Feb 27,2019
0
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We had an excellent service from all the McDougal McQueen team we dealt with throughout the whole, long process. There were some challenges with this along the way but they were dealt with very well and always in a friendly, helpful manner. There were times ...
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Good
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Feb 21,2019
Feb 21,2019
0
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Mary recently completed some legal work on our behalf. I'm pleased to say Mary was professional, efficient and easy to deal with throughout the process. An expert in her field and I would have no hesitation in recommending Mary and the team to others....
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Comment on agent fees
Fair fees which reflect the work undertaken.
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Feb 14,2019
Feb 14,2019
0
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McDougall McQueen were really great when it came to selling our house. Andrea and
Caroline were our main points of contact and they informed us at every stage of the sale. When our first transaction fell through they could not have been more prompt at ...
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Comment on agent fees
Good
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Feb 11,2019
Feb 11,2019
0
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Would like to THANK all the staff at the Brunsfield Office, specially Angela Lair, Wendy Rowat, Andrea and Mrs. Mari McQueen for the excellent job in selling our property. Because we live abroad it was specially important to choose a team in which we could ...
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Comment on agent fees
Competetive
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Jan 24,2019
Jan 24,2019
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Kim at the Penicuik branch was a pleasure to deal with. She was so friendly whilst providing a very efficient service from start to finish....
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Jan 18,2019
Jan 18,2019
0
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I had no issues with the staff member I have selected, I think she did well as I would imagine she was juggling multiple clients. Overall we didn't feel that there was a particular good knowledge of our property this was apparent on several occasions.
...
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Comment on agent fees
Fine.
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Dec 20,2018
Dec 20,2018
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From the outset, Angela at McDougall McQueen was highly professional, very knowledgeable, efficient as well as understanding of the various issues (executry sale). I knew that I could rely on her to bring things back on track when challenges arose. It was reassuring to have ...
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Dec 20,2018
Dec 20,2018
0
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From start to finish, Mary's communications were excellent, which is the key to eliminating stress, delays, and risk of mistakes. Very pleased with the process and the outcome....
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Comment on agent fees
good
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Yes
Dec 20,2018
Dec 20,2018
0
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We went from first agreeing to engage McDougall McQueen to act as sales agents to getting the property on the market, getting a closing date and having a choice of offers in 6 weeks ... and all this just before Christmas when the market is far from ...
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Comment on agent fees
Competitive fees, with offer of free home buyer's report and option to defer fees until post-sale. All in all, a great package.
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Dec 11,2018
Dec 11,2018
0
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Exceedingly easy to deal with; it's great to get a sense of informal friendly support during an otherwise stressful event (house sale)...
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Comment on agent fees
competitive compared with others, but felt much more friendly
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Nov 30,2018
Nov 30,2018
0
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It was a pleasure to deal with Mary and her team who acted in a pleasant and professional manner from start of the process to the end. Mary and her team demonstrated great understanding of the Edinburgh property market and also guided me through some ...
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Comment on agent fees
Good - worth every penny!
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Nov 26,2018
Nov 26,2018
0
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Outstanding service, brilliantly marketed, best advice and support all the way through. We were inundated with viewers and went to closing within less than two weeks, numerous offers were made and best advice was given enabling a very quick conclusion to an altogether easy sale ...
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Comment on agent fees
Good
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Nov 21,2018
Nov 21,2018
0
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This is the third time we have used Dorothy and she has always been excellent. This time a complicated family transaction was dealt with efficiently, also grateful for Dot Mullallys input and help. Highly recommended conveyancing team....
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Comment on agent fees
Fees are always very fair
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Nov 21,2018
Nov 21,2018
0
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Lynn was 10/10, made our house purchase smooth and easy and was always at the end of the phone if we had any questions. Will definitely recommend Mcdougall Mcqueen!...
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Nov 19,2018
Nov 19,2018
0
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Susan dealt brilliantly with the sale of our deceased parents house.At what was an anxious and upsetting time she was approachable,calm, sensitive and always extremely efficient. She always responded promptly to calls and emails, and kept us informed throughout. She gave us good ...
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Comment on agent fees
Fees were reasonable considering the high quality service provided
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Nov 15,2018
Nov 15,2018
0
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Many thanks to Dorothy for all her support. She is unfailingly efficient, helpful and always replies to emails/ phone calls promptly. I am impressed by not only her professionalism but also by her kindness, reassurance and warmth . A huge asset to the organisation....
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good
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Nov 14,2018
Nov 14,2018
0
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Lynn was very helpful and always available when I needed any advice or guidance with my new home. Also responded to emails and questions very quickly. Thanks a lot....
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Good
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Nov 14,2018
Nov 14,2018
0
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This was our first house purchase in Scotland so we were completely unfamiliar with the process. The team provided all the necessary information for us to undertake our purchase and were available to answer all our queries promptly, in addition to keeping us informed of ...
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Comment on agent fees
They are what they are!
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Nov 11,2018
Nov 11,2018
0
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After our first offer failure to complete, I was pleasantly surprised to find there was no charge for the services provided to date! Shortly after, a property came back on the market we had previously viewed at fixed price and we needed a quick turnaround ...
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Comment on agent fees
Very reasonable for the services provided - no fees were requested for our first failed bid.
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Nov 01,2018
Nov 01,2018
0
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Really impressed with Dorothy Woodward. Very helpful and efficient when dealing with our purchase on the West Coast of Scotland. Would not hesitate to recommend her to anyone....
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Comment on agent fees
Very reasonable
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Oct 23,2018
Oct 23,2018
0
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My thanks go to Carol for her efforts and for keeping me updated at all times throughout the marketing & sale process....
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Comment on agent fees
Reasonable fees.
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Oct 20,2018
Oct 20,2018
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The quality and speed of communication from Kim was excellent. I was kept up to date at all times never having to chase anything. Great service....
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Comment on agent fees
Fair
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Oct 19,2018
Oct 19,2018
0
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I was dealt with kindly and kept up to date as events happened. never felt at a loss Kim did well...
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Comment on agent fees
nothing to base it on it is 19 years since I sold a house but does it matter I have to pay the bill.
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Oct 17,2018
Oct 17,2018
1
people found
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Both Susan and Pamela were excellent in dealing with our complicated sale and the knock-on effects to onward purchases. They provided good professional advice and were patient in explaining implications and options. They were very responsive to requests and were quick to chase up issues ...
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Comment on agent fees
Very reasonable and good value for money given the service provided.
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Oct 12,2018
Oct 12,2018
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Mary is very friendly and explained everything clearly to me. She helps me to settle well in my new house, very happy with her service...
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Comment on agent fees
good
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Oct 04,2018
Oct 04,2018
0
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Lynn was very helpful all the way through the period to eventual settlement. Bright and enthusiastic, both very useful qualities especially when the other side made what was a relatively straight forward purchase, very frustrating at times, due to their inability to answer very normal ...
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Comment on agent fees
Reasonable for the amount of work done - very useful to have a set fee.
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Oct 03,2018
Oct 03,2018
0
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I sold and bought properties at the same time and couldn't be happier with the service I received. Everything handled efficiently and cheerfully from start to finish. Would highly recommend...
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Comment on agent fees
Very reasonable
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Our Senior Partner is the Complaints Partner. Clients will be advised in our letter of engagement what steps are required to be taken if they have an issue they wish to either improve upon or to complain about.
Last updated at 2:18 PM 31/10/2023 by allAgents
Best SalesAgent Regional in the Scotland 
Best Estate Agent in Penicuik 
