96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Selling properties across Edinburgh and the Lothians
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Selling properties across Edinburgh and the Lothians
Latest Reviews
View all Reviews 563
5th Nov 2024
reviewed by 'Karen'
7th Oct 2024
reviewed by 'Grant'
30th Aug 2024
reviewed by 'kris'
12th Aug 2024
reviewed by 'Louise'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £27,600 | £5,560,000 |
| Lettings | 100% | 99% | £800 | £800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 0 | 0 | 0 | 306 | 4 | 159 | 3 | 82 | 0 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
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Nov 20,2024
Nov 20,2024
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We had an excellent overall experience selling our house through McDougall McQueen. Our main point of contact was Caroline, who did a brilliant job of keeping us informed and guiding us in the right direction.
The only very minor criticism we would make is related ...
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Nov 05,2024
Nov 05,2024
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It has been really easy and stress free working with McDougall McQueen. From the first appointment everything has been well explained. Jim did the viewings for us which all went really well with good feedback from Alasdair. The house then sold at the Home Report ...
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Oct 07,2024
Oct 07,2024
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Absolutely fantastic service from start to finish. Always at the end of the phone or email to help with all things related to our offer, the missives and concluding. Highly recommend....
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Sep 08,2024
Sep 08,2024
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Mary has been wonderful from the beginning and she always replies to messages really quickly and she is really great at her work. I will strongly consider coming back for my next property purchase.
Thanks also to Andrea for helping with the initial offering stage ...
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Aug 30,2024
Aug 30,2024
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We sold a property through McDougall McQueen after the death of our parents.
From start to finish, the work that this company have provided has been impeccable.
Just the right level of communication to keep us informed and the chasing up of the company that ...
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Aug 12,2024
Aug 12,2024
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I used Mcdougall McQueen to sell a flat that I owned in Penicuik. The process could not have been easier or more straightforward from the initial valuation to organising the photography and survey. The communication from the agent was excellent and I sold my flat ...
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Aug 01,2024
Aug 01,2024
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Everyone that I have spoken to and dealt with at McDougall McQueen have been pleasant, polite and courteous- which is more than I can say about others we have dealt with when selling our home in Glasgow. Mary made a difficult process considerably less stressful ...
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Jul 05,2024
Jul 05,2024
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Very professional, helpful and extremely patient selling a house and managing a complex family will. Offered informative advice and showed great care in attention to the smallest of details for all involved.
Highly recommended....
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May 16,2024
May 16,2024
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It has all gone very well. Great communication. Everything has been explained. Good mixture of individual focussed emails and use of Lifequay. Very impressed. Stress has been greatly reduced due to service received....
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May 13,2024
May 13,2024
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Friendly and efficient service. Excellent communication. Would definitely recommend them....
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Dec 22,2023
Dec 22,2023
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I have nothing but praise and gratitude for Mary McQueen who handled my Conveyance from a property in England to a property in Scotland which was made particularly problematic by issues beyond our control which meant that we only had 10 days to start and complete ...
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Oct 18,2023
Oct 18,2023
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Professional, friendly and reassuring service throughout the process.
We used McDougall McQueen for both the selling and buying process. It was all relatively new to us and Andrea, Leigh and Mary were all excellent in keeping us right. We had many friendly phone calls with ...
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Oct 03,2023
Oct 03,2023
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No question on the 5 star rating. Rhona from McDougall McQueen has been absolutely brilliant from the start of our house purchase process right to the very end. Despite having a huge spanner in the works 1 week before closing which meant our mortgage offer was pulled, ...
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Sep 29,2023
Sep 29,2023
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From the first port of contact the guys couldn't do enough for us
From the valuation to the photos , very professional
Very willing to explain everything that what was happening
Can't praise them enough
Lisa and Alasdair thank you again...
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Sep 28,2023
Sep 28,2023
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When selling our late mum's home, and after having 4 evaluations done, my sister and I decided on McDougall and McQueen as our estate agent, Angela from the property team gave us the best valuation price and was in line with the Home Report, the only ...
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Aug 12,2023
Aug 12,2023
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It’s always a pleasure working with Mary McQueen and the team. Excellent attention to detail and reasonable rates. We’ve used them for multiple conveyances and have never felt out of the loop… communication is excellent....
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Aug 12,2023
Aug 12,2023
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I am very happy with the service and high level of professionalism from Mary McQueen. My house purchase came with several challenges, all of which Mary embraced and resolved for me. Thank you Mary and McDougall McQueen, I highly recommend using them....
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Jul 28,2023
Jul 28,2023
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Very impressed with the service we received from McDougall McQueen estate agency. They went over and above to make sure we had a smooth transaction.
Cannot recommend them highly enough. Nothing seemed to faze them and you knew they were always at the other end ...
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Jul 20,2023
Jul 20,2023
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Very impressed with the smooth, straightforward Sales process from McDougall McQueen.
From the initial positive Valuation experience with Angela, the clear, regular communication from Alasdair and the enthusiastic attitude from all of the Sales Team who contacted us re viewings etc. This really helped us ...
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Jul 18,2023
Jul 18,2023
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Marvellous company to work with and l cannot rate them highly enough. From the first visit from Angela to Caroline concluding the sale was only a matter of weeks. Every part of the sale was carried out swiftly and stress free from their choice of ...
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Jul 06,2023
Jul 06,2023
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I have used McDougall McQueen previously so had not hesitation to use them again. Highly professional service and delighted to be involved again with Angela, Caroline & Mary who made the whole experience very smooth.
Thank you again for all your help, it was invaluable....
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Jun 12,2023
Jun 12,2023
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I am so happy that I have used McDougall McQueen to buy a property. The professional and very friendly service made the whole process easier. Thank you so much for all your help. I will definitely use your service again....
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May 18,2023
May 18,2023
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Fantastic experience so far, for both purchase and sale. All staff at McDougall McQueen have been friendly and extremely helpful!...
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Apr 13,2023
Apr 13,2023
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Amazing service from start to finish. Extremely professional and friendly, kept well informed all the way through the process.
Very smooth house sale, would highly recommend them....
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Apr 11,2023
Apr 11,2023
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I was absolutely delighted with the excellent service from all the team at McDougall McQueen when selling our property. From an initial informal chat with Lisa in the Dalkeith branch, putting it on the market at the Bruntsfield branch, to the completion by Mary McQueen ...
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Apr 05,2023
Apr 05,2023
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Our agent contact was Jim Pendreich. We found him to be extremely helpful, and we relied on him very much for help and advice, as we did not live in Scotland. He explained things to us well, as we were not familiar with Scottish laws. ...
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Mar 15,2023
Mar 15,2023
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We were recommended to use this Estate Agent after moving from East Lothian and needed a new estate agent. The service has been 100% throughout the sale and purchase. The fees were very reasonable also and no upfront costs to pay until all settled.
I will ...
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Mar 10,2023
Mar 10,2023
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All staff have handled our business very professionally and in a friendly manner - which means that what we thought would be quite a daunting experience has in fact been stress free and simple - Alasdair looked after us well (kept us informed each step ) ...
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Mar 09,2023
Mar 09,2023
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We had a great selling experience with McDougall McQueen. The communications were clear and to the point and the answers to our enquiries were prompt. Mary was very helpful.
I would highly recommend for anyone buying or selling....
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Feb 07,2023
Feb 07,2023
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Very professional and friendly team of people to work with. Kept us informed throughout the sale. Would happily recommend them....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Our Senior Partner is the Complaints Partner. Clients will be advised in our letter of engagement what steps are required to be taken if they have an issue they wish to either improve upon or to complain about.
Last updated at 2:18 PM 31/10/2023 by allAgents
Best SalesAgent Regional in the Scotland 
Best Estate Agent in Penicuik 
