Mayhew Estates
4.9/5, 503 reviews
98% recommended
96% sales valuation accuracy
99% sales fee satisfaction
Mayhew Estates are the areas leading estate agent with over 100 years experience. we pride our selves on the service we offer to all our clients. show more Mayhew Estates are the areas leading estate agent with over 100 years experience. we pride our selves on the service we offer to all our clients.
Mayhews Estate Agent Horsham, East Grinstead & Horley | Surrey & West Sussex

Latest Reviews

 View all Reviews 503
5th Aug 2024
reviewed by 'Steve'
“Amazing experience buying with Mayhews Ed and Karen were very helpful throughout the whole process every time I needed advice ......”
5th Aug 2024
reviewed by 'Steve'
“Amazing experience buying with Mayhews Ed and Karen were very helpful throughout the whole process every time I needed advice ......”
14th Jun 2024
reviewed by 'Pamela'
“I had really good advice and help from everyone in the Horley branch on a sale that had a lot ......”
10th Jun 2024
reviewed by 'mary'
“Mayhews were the estate agent we used to sell our house in Horley. We had used them for moving from ......”
15th May 2024
reviewed by 'Liz Freeman'
“Fantastic service from the get go! The Horley Mayhews team have been brilliant every step of us selling and a ......”
25th Apr 2024
reviewed by 'Graham'
“Friendly and very knowledgeable team, who helped us through our sale....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £31,000 £875,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
21 1 21 0 287 5 159 1 7 1
Opening Hours
  • Monday: 08:15 - 18:30
  • Tuesday: 08:15 - 18:30
  • Wednesday: 08:15 - 18:30
  • Thursday: 08:15 - 18:30
  • Friday: 08:15 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TDS
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Mayhew Estates Branches (view all 2)
East Grinstead, RH19
Horley, RH6

“Tom has been very enthusiastic in the marketing and selling ......”

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Sep 14,2017
Minithumbup
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Tom
By: 'Penwith'
Sep 14,2017
0 people found
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Tom has been very enthusiastic in the marketing and selling process of our house and supportive through out the whole process. Also he has shown empathy and understanding when things did not go smoothly or there were holdups. Tom was happy for us to go ...
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Comment on agent fees
Standard 1% + VAT although one does wonder why it is a % when selling a cheaper house would take a similar amount of work. We are glad to have paid it when the outcome is our dream.
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“The time taken to chase up solicitors and make sure ......”

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Sep 14,2017
Minithumbup
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Edward Beagley
By: 'Mr'
Sep 14,2017
0 people found
this helpful
The time taken to chase up solicitors and make sure the chain was intact was invaluable. Ed was always very quick to respond and provided an excellent service...
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Comment on agent fees
Good
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“We bought our property through Mathews 6 years ago and then ......”

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Sep 06,2017
Minithumbup
By: 'Kirstin'
Sep 06,2017
0 people found
this helpful
We bought our property through Mathews 6 years ago and then sold through them a few weeks ago. We were both really happy with the support Mathews gave throughout the process, they were very informative, easy to talk to and always available. In particular Katie was ...
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Comment on agent fees
The fees were as we expected them to be neither expensive nor cheap. But felt like we got good value for money.
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“Our purchase was by no means straightforward and along the ......”

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Sep 06,2017
Minithumbup
By: 'Mrs'
Sep 06,2017
0 people found
this helpful
Our purchase was by no means straightforward and along the way James was excellent. He was very reliable and always returned calls and emails quickly, even replying out of hours on some occasions. He kept us fully informed of progress and as communications between solicitors ...
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Comment on agent fees
n/a
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“The letting of our property was handled very efficiently via ......”

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Aug 31,2017
Minithumbup
By: 'Nicole'
Aug 31,2017
0 people found
this helpful
The letting of our property was handled very efficiently via Chris, Heidi and Donna and was a relatively pain-free process. Just received our pack and it is excellent with great inventory - very reassuring....
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Comment on agent fees
About standard.
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“We had a really pleasant journey on buying our property ......”

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Aug 27,2017
Minithumbup
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Aidan
By: 'Marco'
Aug 27,2017
0 people found
this helpful
We had a really pleasant journey on buying our property with Mayhews, from our first visit to the after sale. Aidan was always there keeping us updated and relaxed. Ben and Kofi are both very friendly and helpful during visits. I definitely recommend Mayhews for ...
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Comment on agent fees
Well worth it.
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“I found James to be easy to work with because ......”

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Aug 15,2017
Minithumbup
By: 'Gillian'
Aug 15,2017
0 people found
this helpful
I found James to be easy to work with because he is friendly, approachable, knowledgeable, proactive, hardworking and has good communication skills. Our sale was not the easiest but his positive yet realistic attitude was a great help. Shayne and Ben were also helpful when ...
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Comment on agent fees
Average
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“We had a long and fraught sales process, with two ......”

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Aug 15,2017
Minithumbup
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Edward Beagley
By: 'Curtis'
Aug 15,2017
0 people found
this helpful
We had a long and fraught sales process, with two buyers dropping out and a third buyer losing, then regaining, their buyer all while the market and confidence was dropping like a stone after the Brexit vote. Katie was in contact often, always did quickly ...
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Comment on agent fees
Not the cheapest in the town, but extremely good value and they earned every penny. The house was sold quickly each time, queries and issues were dealt with quickly and professionally and the care we felt everyone at Mayhews took was exemplary.
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“Mayhews sold my late mother's home. The service had been ......”

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Jul 28,2017
Minithumbup
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Matthew
By: 'Mr'
Jul 28,2017
0 people found
this helpful
Mayhews sold my late mother's home. The service had been excellent from when I first engaged them. Very knowledgeable and friendly staff. Katie in particular is a star and kept me updated every step of the way. Highly recommended....
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Comment on agent fees
Very good fees providing excellent value for money.
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“We are very happy to recommend Katie. Throughout the whole ......”

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Jul 28,2017
Minithumbup
By: 'Mr'
Jul 28,2017
0 people found
this helpful
We are very happy to recommend Katie. Throughout the whole process, she has been friendly, approachable, proactive and reactive to anything we have asked of her, which is everything you need and want when going through the sale process. She's moved the whole process forwards ...
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Comment on agent fees
Satisfactory
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“Katie was always there to help happy to chase things ......”

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Jul 27,2017
Minithumbup
By: 'Ashley'
Jul 27,2017
1 people found
this helpful
Katie was always there to help happy to chase things up for me whenever I needed. Kind and lovely lady thanks for all your help Katie xx...
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Comment on agent fees
Average
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“I was very surprised to find that Mayhews would also ......”

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Jul 21,2017
Minithumbup
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Tom
By: 'Danny'
Jul 21,2017
0 people found
this helpful
I was very surprised to find that Mayhews would also market my flat as it was part of the Help to Buy scheme. (Having initially been tied to selling through Moat housing for two months) Mayhews marketed and sold my flat within a week of ...
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Comment on agent fees
Fair. Reasonable and definitely well deserved!
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“The best estate agents we have ever used by far, ......”

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Jul 19,2017
Minithumbup
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Tom
By: 'Delphine'
Jul 19,2017
0 people found
this helpful
The best estate agents we have ever used by far, and worth every penny of their fee. Our transaction was a complicated one and they handled it with impeccable manners and professionalism. We were always made to feel like their number one client and kept ...
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Comment on agent fees
The fees were standard but we felt they were very well justified.
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“Ed and Matthew have supported me all way. I have ......”

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Jul 18,2017
Minithumbup
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Edward Beagley
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Matthew
By: 'Zena'
Jul 18,2017
0 people found
this helpful
Ed and Matthew have supported me all way. I have had a number of challenges to overcome with the sale and they have supported me through these. I would highly recommended them to anyone, I am a woman on my own and they have made ...
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Comment on agent fees
Good
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“Ben has been helpful all through the process. Excellent communication ......”

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Jul 17,2017
Minithumbup
By: 'Jon'
Jul 17,2017
1 people found
this helpful
Ben has been helpful all through the process. Excellent communication and nothing has been to much trouble. Would certainly recommend him and his colleagues....
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Comment on agent fees
Good
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“Heidi and Chris has been our lettings contact from the ......”

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Jun 14,2017
Minithumbup
By: 'Ellis'
Jun 14,2017
0 people found
this helpful
Heidi and Chris has been our lettings contact from the beginning of our association with Mayhews from whom we purchased the property from.I cannot fault there professionalism and advised from sales to letting. They both are helpful and knowledgeable and would recommend there services 5*****...
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Comment on agent fees
Best rates around...
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“Very many thanks to Tom for achieving a prompt, straightforward ......”

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Jun 07,2017
Minithumbup
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Tom
By: 'Lisa'
Jun 07,2017
0 people found
this helpful
Very many thanks to Tom for achieving a prompt, straightforward uncomplicated sale for us. Having had three offers on our house with a previous agent but none of them actually getting to exchange, we were anxious that any prospective buyers were genuine and had the ...
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Comment on agent fees
Reasonable
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“We were very pleased with the service we received from ......”

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Jun 07,2017
Minithumbup
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Shayne
By: 'Russell'
Jun 07,2017
0 people found
this helpful
We were very pleased with the service we received from Shayne. He rang us every week to keep us informed of the progress of our sale & was very positive during the whole process especially towards the end as we were about to exchange. We have ...
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Comment on agent fees
Cheaper than some agents in horsham!
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“From day one Mayhews East Grinstead have been brilliant, coming ......”

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Jun 05,2017
Minithumbup
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Aidan
By: 'Araim'
Jun 05,2017
0 people found
this helpful
From day one Mayhews East Grinstead have been brilliant, coming in on a day off (Sunday) to take photos and agree terms as they knew we were in a rush to sell. Professional, approachable and helpful these guys have made the entire process as stress ...
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Comment on agent fees
They were very reasonable and cheaper by 0.25% than another competitor.
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“Katie was helpful, and worked hard to sell our property. ......”

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Jun 05,2017
Minithumbup
By: 'Homeseller'
Jun 05,2017
0 people found
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Katie was helpful, and worked hard to sell our property. She was always there to answer any questions we had....
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Comment on agent fees
Fees are high, compared to online agents, but no higher than other high street agents
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“As a buyer I was impressed with the care and ......”

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Jun 04,2017
Minithumbup
By: 'Jules969'
Jun 04,2017
0 people found
this helpful
As a buyer I was impressed with the care and help given to me. It was obvious they were acting for the vendors best interests but still managed to make me feel valued. Everyone I dealt with was professional and helpful. Ben was very helpful ...
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“Aidan handled the majority of our sale and purchase. We ......”

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May 31,2017
Minithumbup
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Aidan
By: 'Andrew'
May 31,2017
0 people found
this helpful
Aidan handled the majority of our sale and purchase. We went with mayhews because we had a good experience when we bought our 1st home through them several years ago. We were not let down and found that Aidan and the team worked hard to ...
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Comment on agent fees
The fees were very competitive and made the decision to use Mayhews easy.
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“Heidi has been our lettings contact from the beginning of ......”

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May 31,2017
Minithumbup
By: 'Allan'
May 31,2017
0 people found
this helpful
Heidi has been our lettings contact from the beginning of our association with Mayhews Lettings.I cannot fault her professionalism. She is both helpful and knowledgeable and takes the time to ensure that our rental agreement is successful. She is a credit to the company....
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Comment on agent fees
The fee arranged by Heidi was very fair.
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“From the first presentation until completion, the help and support ......”

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May 23,2017
Minithumbup
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Shayne
By: 'David'
May 23,2017
0 people found
this helpful
From the first presentation until completion, the help and support received from the Horsham branch, and Shayne and James in particular, was first class. Nothing seemed to phase them and they worked tirelessly to ensure that both my sale and my purchase went as smoothly ...
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Comment on agent fees
This Agent's fees - 1% of sale price - was the lowest of three quotes received, with no hidden extras.
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“Having been disappointed with the service we had from a ......”

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May 18,2017
Minithumbup
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Shayne
By: 'James'
May 18,2017
0 people found
this helpful
Having been disappointed with the service we had from a corporate agent last year (4 viewings, no offers) our experience with Mayhews could not have been more different. Within a couple of weeks, we had around 30 viewings and were in the fortunate position to have 6 offers. ...
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Comment on agent fees
Competitive and fairly priced.
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“I found all the staff at Mayhews very helpful and ......”

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May 16,2017
Minithumbup
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Shayne
By: 'K'
May 16,2017
0 people found
this helpful
I found all the staff at Mayhews very helpful and approachable at all times. they dealt with any issues quickly and were happy to answer any silly questions I had. I was impressed at how they kept us up to date on progress with the ...
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“Moving is always stressful and is never without its problems. ......”

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May 09,2017
Minithumbup
By: 'Mr'
May 09,2017
0 people found
this helpful
Moving is always stressful and is never without its problems. Heidi and the Mathews team were absolutely brilliant and helped us every step of the way. Can not recommend this company enough as they were a pleasure to deal with and still are....
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Comment on agent fees
Moving fees are never cheap however they were no more or less expensive than fees we discussed with other agents.
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“I have found Heidi most helpful through the whole process ......”

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May 04,2017
Minithumbup
By: 'Tim'
May 04,2017
0 people found
this helpful
I have found Heidi most helpful through the whole process of renting. On Good Friday i had water pouring in through the ceiling and Heidi called me on the bank holiday to help. I have used Mayhews before and find them to be very helpful ...
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Comment on agent fees
Fees were good
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“Heidi has been very professional and very helpful in the ......”

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May 04,2017
Minithumbup
By: 'Hannah'
May 04,2017
0 people found
this helpful
Heidi has been very professional and very helpful in the letting procedure. She has advised us in all aspects and very very pleasant to deal with....
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Comment on agent fees
Ok agents feed
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“Aiden has been fantastic in helping with the sale of ......”

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Apr 25,2017
Minithumbup
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Aidan
By: 'Patricia'
Apr 25,2017
0 people found
this helpful
Aiden has been fantastic in helping with the sale of our house. The people he has sent have not been time wasters. He has kept us up to date with the developments of the sale. A big thankyou....
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:41 AM 20/12/2016 by allAgents

Awards won by Mayhew Estates

Regional Awards won by Mayhew Estates

Individual Branch Awards

East Grinstead, RH19

Horley, RH6



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