0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Bringing years of combined experience, Maurice Louis are trustworthy and passionate about property and customer service. One of our main objectives is to provide a professional and reliable estate agency service for both clients and tenants. Sales, Lettings and Management is our forte and Maurice Louis believe that being honest ...
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Bringing years of combined experience, Maurice Louis are trustworthy and passionate about property and customer service. One of our main objectives is to provide a professional and reliable estate agency service for both clients and tenants.
Sales, Lettings and Management is our forte and Maurice Louis believe that being honest and hardworking is the key to success. We aim to exceed your expectations every step of the way and our property consultants understand that some clients and tenants require simple guidance as well as support, whilst some know exactly what their requirements are.
Sales, Lettings and Management is our forte and Maurice Louis believe that being honest and hardworking is the key to success. We aim to exceed your expectations every step of the way and our property consultants understand that some clients and tenants require simple guidance as well as support, whilst some know exactly what their requirements are.
Latest Reviews
View all Reviews 1
2nd Oct 2024
reviewed by 'Josh'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- SE1
- SE17
- SE16
- SE15
- E14
- E15
- E16
Address
2 Quentin House, Gray Street
Waterloo,London
Greater London
Enter po
0203 858 8888
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Oct 02,2024
Oct 02,2024
0
people found
this helpful
this helpful
Danny was my agent. He sent me to a place that was in a council estate without telling or warning me about this. Whilst there I had a unsavoury encounter with the roommate next door to me, of who literally never left the house.
Anyway, ...
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Oct 03, 2024
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(1)
Dear Sir/Madam,
We are sorry to hear that you were not satisfied with our service. Are you able to kindly confirm your full name and which property this relates to, so we can look into this for you please?
Kind regards
Maurice Louis Ltd ...
Vendor Fees
2% + vatLandlord Fees
8% + vatTenant Fees
No fees set. Last updated at 20/10/2022, 12:49 PM by Mr Danny MukhoodComplaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal wri*en outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd Milford House
43-45 Milford Street Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint le*er, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 11:49 AM 20/10/2022 by Mr Danny Mukhood
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal wri*en outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd Milford House
43-45 Milford Street Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint le*er, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
