100% sales valuation accuracy
100% sales fee satisfaction
56% lettings valuation accuracy
99% lettings fee satisfaction
At Matthews Estate Agents of Cardiff, we fully recognise this and ensure that best customer care is at the heart of our business.Whether you're planning on buying, selling, or simply need some advice, please call to speak to one of our team.We are an independent business run by ...
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At Matthews Estate Agents of Cardiff, we fully recognise this and ensure that best customer care is at the heart of our business.
Whether you're planning on buying, selling, or simply need some advice, please call to speak to one of our team.
We are an independent business run by people with great local knowledge and experience within the property market, striving to provide a professional, honest and personal service.
Matthews Estate Agents do more for your money!
Whether you're planning on buying, selling, or simply need some advice, please call to speak to one of our team.
We are an independent business run by people with great local knowledge and experience within the property market, striving to provide a professional, honest and personal service.
Matthews Estate Agents do more for your money!
Latest Reviews
View all Reviews 67
17th Dec 2024
reviewed by 'Kelly'
30th Mar 2023
reviewed by 'Megan'
17th Aug 2022
reviewed by 'Adam Aboalkaz'
13th Apr 2022
reviewed by 'Leanne & Phil Evans'
21st Dec 2021
reviewed by 'Chris'
7th Dec 2021
reviewed by 'Lucy Wheeler'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £95,500 | £620,000 |
| Lettings | 56% | 99% | £560 | £6,067 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 0 | 3 | 0 | 36 | 0 | 18 | 0 | 3 | 0 |
Areas covered
- CF23
- Cardiff
- CF14
- Marshfield
- CF3
- Cardiff Surrounding Area
- CF24
- CF10
Address
Western House, Ipswich RoadPenylan
St Mellons,Cardiff
Glamorgan
CF3 0UG
02920 765744
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
May 03,2019
May 03,2019
1
people found
this helpful
this helpful
We tried a number of estate agents before Matthews and we certainly saved the best until last. From start to finish the service was excellent. I just wish I'd chosen them earlier! Deborah and David were a pleasure to do business with and gave us ...
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Comment on agent fees
Industry standard
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May 01,2019
May 01,2019
1
people found
this helpful
this helpful
Having just completed on the sale of our property in Caerphilly. I would highly recommend this company! From start to finish their handling was both extremely professional and friendly throughout.Nothing was too much trouble. This is the second property sale that Matthews have handled ...
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Comment on agent fees
Very good
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Jan 10,2019
Jan 10,2019
1
people found
this helpful
this helpful
Our experience of using Matthews' Estate Agents exceeded our expectations. Deborah was extremely personable and professional, very responsive to all our queries and gave us great advice on selling our property. They made the whole process incredibly easy and straight forward. Thank you!...
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Comment on agent fees
Good
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Oct 28,2018
Oct 28,2018
1
people found
this helpful
this helpful
Even though technically Matthews weren't our agent the experience we had from them was worlds apart from that of our agent! Deborah gave a very personal service - it was nice not having to explain who I was and what property I was selling at ...
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Comment on agent fees
They weren’t our agent so didn’t pay them however they did far more for us than 1) they needed to 2) our Agent
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Sep 19,2018
Sep 19,2018
0
people found
this helpful
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I've dealt with Matthews for a number of years both as a landlord and as a buyer. The service they offer is very good but most importantly they deliver on their promise. Their style of communication is straightforward and efficient and whenever I have asked ...
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Comment on agent fees
Fees appear to be in the median range and are acceptable
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Sep 09,2018
Sep 09,2018
0
people found
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Dora and David are perhaps the best professionals I ve met in the RE industry. Very efficient, always to the point, keen too help, with a deep knowledge knowledge of the market. Combined with a very reasonable pricing I wouldnt ask for more.
Bravo!...
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Comment on agent fees
Very good
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Aug 31,2018
Aug 31,2018
0
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I have used Mathews on several occasions for both sales and lettings. I would 100% recommend them for a professional, honest and reliable service.
Over the last few years Dora has found us excellent reliable long term tenants.
I would not use anyone else. Highly recommended....
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Comment on agent fees
I have always found Mathews to have very competitive rates for tenant find in comparison to other high street letting agencies.
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Aug 31,2018
Aug 31,2018
0
people found
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Deborah was a warm, professional and patient part of a challenging relocation to Cardiff. She has continuously gone out of her way to update and inform, even when on holiday! We couldn't have asked for more and are incredibly grateful for all her time and ...
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Comment on agent fees
N/A
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Aug 31,2018
Aug 31,2018
0
people found
this helpful
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As an investor,I have used David and his team on both sales and lettings on a number of occasions. They have unrivalled local knowledge and work extremely hard to achieve the optimum outcome.Communication is a major plus point not only pre sale but ...
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Comment on agent fees
Fees have been in line with the work required.
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Aug 30,2018
Aug 30,2018
0
people found
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We let 2 flats with Matthews and from the start it's been a pleasure dealing with a professional and friendly agency that always delivers. The liaison with tenants is handled brilliantly and if something needs attending to Matthews know who to trust the work to.
As ...
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Comment on agent fees
Competitive for the level of service provided.
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Aug 30,2018
Aug 30,2018
0
people found
this helpful
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Matthews proved to be very professional and reliable keeping us informed at every step of the way. I would look forward to using Matthews Estate agents again and would not hesitate to recommend them to others....
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Comment on agent fees
Good
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Yes
Aug 29,2018
Aug 29,2018
0
people found
this helpful
this helpful
Matthews estate agency is an excellent one. They are renting an apartment and a house for me and they are doing a great job. They are efficient, affordable, dedicated, reliable and hardworking. I am very pleased with them...
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Aug 21,2018
Aug 21,2018
1
people found
this helpful
this helpful
We bought and sold with Matthews and found them (especially Debbie) excellent through the process. The house was sold within 2 days for above the asking price. Without Matthews we would not have found our forever house in the area we wanted to stay in. Debs ...
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Comment on agent fees
We felt Mathews were very flexible over the rate but we also felt that they worked hard for their fee which was very good value for money.
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Aug 20,2018
Aug 20,2018
1
people found
this helpful
this helpful
I'd highly recommend Matthews Estate Agents. Having renting a flat of them over the past few years, any issues or problems have always been sorted out very promptly and without minimum of fuss....
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Aug 16,2018
Aug 16,2018
1
people found
this helpful
this helpful
Just wanted to say a sincere thank you to Matthews Estate Agents. Your level of customer service is outstanding. Professional but with a personal touch. You not only looked after your client, but also looked after us too, for which we are extremely grateful. We ...
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Comment on agent fees
Not applicable we purchased.
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Aug 15,2018
Aug 15,2018
2
people found
this helpful
this helpful
Absolutely outstanding! We did not personally use this estate agents to sell our home, but the people we bought of did! The customer service they provided was excellent! Would definitely use these if we was to sell our home! I can not thank Deborah and ...
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Jul 03,2018
Jul 03,2018
2
people found
this helpful
this helpful
Debbie was knowledgeable, professional and personable from first appointment to completed sale. Our house sold in just three days and we have been delighted with the service we received right throughout quite a complicated sale....
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Comment on agent fees
Agents fee was competitive and fair
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Apr 26,2018
Apr 26,2018
1
people found
this helpful
this helpful
Excellent service throughout a difficult sale.
Deborah was outstanding throughout the whole process. We have no hesitation in recommending Matthews estate agents for a house sale....
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Comment on agent fees
Good
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Yes
Apr 24,2018
Apr 24,2018
2
people found
this helpful
this helpful
A very difficult transaction with the banks, but Deborah at Matthews Estate Agent tried her utmost to get things running smoothly. Got there in the end and would recommend this Estate Agent if I was to sell my property in the future....
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Apr 23,2018
Apr 23,2018
1
people found
this helpful
this helpful
I'd highly recommend Matthews estate agents . I found the team very efficient and effective throughout the selling process . Deborah kept me up to date regarding any issues and was quick responding to them. I felt at total ease with the team and found they made ...
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Comment on agent fees
The fees were justifiable to the service they provided. Excellent
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Apr 04,2018
Apr 04,2018
1
people found
this helpful
this helpful
It only took us a few minutes of Deborah from Matthews arriving to evaluate our property for us to realise we wanted her to sell our home. The attention to detail, professional manner and honest discussion around pricing was refreshing. This discussion was backed up ...
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Mar 25,2018
Mar 25,2018
1
people found
this helpful
this helpful
Fantastic friendly team
They get to know your property, so no awkward" I'll get back to you" answers during sales tours.
Organised
Efficient.
Professional
Accessible and willing to answer questions and chase queries up until late at night
Fuss free
Hassle free service
A complete ...
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Comment on agent fees
Reasonable and competitively priced With all the service you receive, it's absolutely great value for money
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Mar 14,2018
Mar 14,2018
1
people found
this helpful
this helpful
It was a pleasure dealing with this agent, from my initial call and viewing with Dora to regular contact with David during the course of the purchase they were very professional and courteous. Thank you for all the assistance....
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Comment on agent fees
N/A
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Mar 14,2018
Mar 14,2018
1
people found
this helpful
this helpful
I was impressed by the professional way that Deborah handled the property sale.
The photographs of the property and the articulate and accurate 'write -up' were impressive.
We were alao kept up to date as the sale progressed. Would not hesitate but to recommend Mattews ...
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Comment on agent fees
Fees similar to other Agents
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Jan 31,2018
Jan 31,2018
2
people found
this helpful
this helpful
Truly professional and easy to engage with. Deborah is one of the few agents I'd welcome back into our home without hesitation, she has proven to be courteous, diligent and has an exceptional knowledge of the market. I have since purchasing asked Deborah for advice ...
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Comment on agent fees
good value
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Dec 06,2017
Dec 06,2017
3
people found
this helpful
this helpful
This a great Estate Agency! We contacted them initially to obtain a valuation for inheritance tax purposes. The property had been inherited under very sad circumstances. We subsequently placed the property with them for sale. Dealing with a property that required work to be ready ...
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Comment on agent fees
Fees were value for money.
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Oct 26,2017
Oct 26,2017
2
people found
this helpful
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I can not find words to fully express my appreciation to Deborah at Matthews (& the rest of the team) for the exceptionally professional service demonstrated to me during the lengthy, complicated, frustrating, emotional sale of my home in Marshfield. Despite numerous complications Deborah never failed ...
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Comment on agent fees
Excellent value for money given the service provided throughout the whole process.
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Oct 11,2017
Oct 11,2017
2
people found
this helpful
this helpful
We cannot thank the team at Matthews enough, in particular Deborah. From the first time we viewed the property we ultimately bought, they were nothing but professional, knowledgeable and very personable. Moving is a very stressful event for most of us and Deb did a ...
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Sep 21,2017
Sep 21,2017
3
people found
this helpful
this helpful
I am so thankful that I chose Matthews Estate agents for my recent move, following a recommendation from a friend in the property business. Deborah handled my sale and when there was an early issue with the vendor regarding fixtures and fittings she tactfully and ...
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Comment on agent fees
Fair, in line with a good professional agent.
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Sep 13,2017
Sep 13,2017
2
people found
this helpful
this helpful
We chose Matthews Estate Agents as they are located near the property for sale and we took advantage of their knowledge and experience of the area. Joe's photos of the house were excellent with true colours and an excellent impression of the size of the ...
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Comment on agent fees
Worth every penny. They certainly go over the extra mile to ensure customer satisfaction.
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Deborah
(47)
David
(13)
Dora
(10)
Joe
(7)
Vendor Fees
1.5%Landlord Fees
No fees set.Tenant Fees
No fees set. Last updated at 21/05/2024, 11:32 AM by David MatthewsComplaints Procedure
No procedure set.
Last updated at 10:32 AM 21/05/2024 by David Matthews
Best Estate Agent in CF3 
